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Security keys and life expectancyFollow

#1 Nov 29 2010 at 12:58 PM Rating: Good
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I know the XIV key is made by Vasco, and it's the same brand that makes the paypal key. I've had my paypal key for 3ish years I think, but I only use it maybe 203 times a month. I use the XIV one pretty much every other day, how long do these things last. If the battery dies, does it remember the algorithm it's supposed to be on or do I have to do stuff to reset it?

I'm hoping it's all things on the user end (like my car, the battery goes dead and you do a series of key on/off press button 5 times...) and not having to contact SE.

This may be covered on Lodestone or SE's site, and if so I appologize for seeming lazy, but I couldn't find anything regarding SE and the key nor PayPal and their key.

So, lifespan = ?
and What is the proccess required when replacing a battery?

Thanks for any info (I'm guessing it should be a few years before any of us need it, but it never hurts to ask and have an answer google-able)
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FFXI:Sylph - Perrin 75 Hume THF; Retired (At least from my use any way)
EVE Online:ScraperX; Retired
WAR:IronClaw- Peryn SW;SkullThrone- Grymloc BO; Retired


#2 Nov 29 2010 at 1:07 PM Rating: Decent
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I don't have the FFXIV security key with me, but does it have an expiration date on the back? I know my work security key has an expiration date, and when it hits that date it just stops working, and I have to call my IT department to send me a new one.

Considering that all it's doing is displaying a pseudo-random number when you push a button, I would think that the battery should last at least 10 years.
#3 Nov 29 2010 at 1:10 PM Rating: Decent
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I've had my Pay Pal EBay token 4 or 5 years on a Key chain I use it maybe twice a month.If the SE token dies you just call with the usual reg stuff and..."Free yourself" of it.
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#4 Nov 29 2010 at 1:11 PM Rating: Decent
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519 posts
if its anything like the batteries in the old nes/snes rpg's it'll last 20+years...

my old final fantasy 1 on nes still has my saves from fuuuuuuuuuu id have to google NA release.. i know i was really young and now im really old and my save is still on there

Edited, Nov 29th 2010 1:17pm by Galkaholics
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FFXI 75rdm 75 war 37 blm 37whm 56mnk 32 blu (Temporarily Retired)

FFXIV Rabanastre: Lolita Conplex deleted. misfits ls used me gave em all my stuff being a good guildie then they riddiculed me til i quit.. stay away from

#5 Nov 29 2010 at 1:17 PM Rating: Decent
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3,825 posts
Warmech wrote:
If the SE token dies you just call with the usual reg stuff and..."Free yourself" of it.


Have you ever called SE... actually PayPal was much worse... it's the nightmare I'm hoping that I'll never have to go through again. (FWIW I've only had to call support 1x each for both companies, but from the experiences I'm hoping it's avoidable with this enhanced security measure... the bright side is with PayPal you can bypass your key with some questions on-line... SE doesn't have that option)
____________________________
FFXI:Sylph - Perrin 75 Hume THF; Retired (At least from my use any way)
EVE Online:ScraperX; Retired
WAR:IronClaw- Peryn SW;SkullThrone- Grymloc BO; Retired


#6 Nov 29 2010 at 1:30 PM Rating: Excellent
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1,636 posts
It should last several years even with being pushed 1-2 times per day. I'd say though if you notice the numbers getting dim at any point, remove it from your account and order a new one.
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#7 Nov 29 2010 at 1:34 PM Rating: Good
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1,772 posts
I have no idea how long it will last, but I would think it will be several years, even with daily use. However, I did read up on what SE has to say about them on their site before connecting mine. It did mention that when you notice the battery is dying, you should disconnect it from your account and order a new one. This implies to me that you cannot replace the battery on your own. You're supposed to just order a replacement key.

Since someone asked and I didn't see an answer, I do not see an expire date on the back on my FFXIV token.
#8 Nov 29 2010 at 1:34 PM Rating: Good
11 posts
Not 100% sure about the FFXIV ones, but the FFXI I had still on my account is a Digipass Go 6:

http://www.vasco.com/products/digipass/digipass_go_range/digipass_go6.aspx

One of the last lines on the product sheet says:
Battery: non-replaceable, lifetime expectancy 7 years



Edited, Nov 29th 2010 2:36pm by GiesFFXI
#9 Nov 29 2010 at 1:39 PM Rating: Decent
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I have been using my WoW authenticator for past 2 years every day almost, I wouldn't worry about it, and at worst if it dies, you just need to call them and wait until a new one comes, while having a security key off your account for a week.
#10 Nov 29 2010 at 1:57 PM Rating: Default
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608 posts
long password will save you if you have to go with out the security key. and thank god they dont use email address for a login name.
if your legit SE customer service is good enough, just they put you on hold forever.
#11 Nov 29 2010 at 2:23 PM Rating: Good
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61 posts
I'm not sure bout life expectancy. But I have an old one I used with XI that i deactivated for the new XIV one. I'll go ahead and rip that one open to see what kind of battery it takes and see if we can't salvage dead ones. I'd assume it's a simple watch battery, or something similar inside. Although based on watch battery prices, I'd assume it's cheaper to buy a brand new key than buy a new battery.

I'll check it out for ya.
#12 Nov 29 2010 at 2:56 PM Rating: Decent
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3,825 posts
Thanks to most of you for your helpfull insight, I hope you can understand me not wanting to trust a companies website info as far as life expectancy (mpg, battery life, etc... it's all lab produced).

The bits about fading numbers and deconnecting it from my account were most helpful.
____________________________
FFXI:Sylph - Perrin 75 Hume THF; Retired (At least from my use any way)
EVE Online:ScraperX; Retired
WAR:IronClaw- Peryn SW;SkullThrone- Grymloc BO; Retired


#13 Nov 29 2010 at 3:10 PM Rating: Default
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519 posts
i just think its sad that old nes carts the batteries still work over 20 yrs later and a more recent think aka the tokens only have a "life expectancy" of 7
____________________________
FFXI 75rdm 75 war 37 blm 37whm 56mnk 32 blu (Temporarily Retired)

FFXIV Rabanastre: Lolita Conplex deleted. misfits ls used me gave em all my stuff being a good guildie then they riddiculed me til i quit.. stay away from

#14 Nov 29 2010 at 3:22 PM Rating: Decent
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174 posts
This is actually a very sensible question.

We use RSA fobs at work for secure access, they are very similar to the FFXI/V security keys.

The significant difference is that the ones we used at work do not auto switch off and stay on permanently. They have a shelf life of 2 years and then need to be replaced.

As these ones switch off, I could imagine them going on for 10 maybe 20 years if the battery is not defective. However, batteries are susceptible to temperature, especially cold climates could make them discharge more quickly.

I am sure just contacting SE Support is all that is required to get a replacement though.

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