It's a win/win for the industry. A more diverse selection of games just means that more people will enjoy gaming with mmo's. If FFXIV is not for you, go find a game that is, rather than asking them to change it to your liking.
This is true but some people like certain aspects of certain games and don't like other aspects of said games so they want their ideal game and hence we get complaints left and right. In my case, for example, I absolutely dislike RPGs, be it western or eastern developed, but I love Final Fantasy and have played all of them since I got introduced to the franchise with FFX. I like them because they are different each time but the lore is the same, and I expected more of the same from FFXIV. FFXIV's biggest problem isn't that its a bad game. period. Its that it was released too early - I think this game is going to become great fairly quickly here.
I would agree with this assessment. I just started playing yesterday and no it's not perfect and while most mmos aren't at release from what I understand it was unfinished at launch... that sucks and all but a lot of the complaints I'm seeing are about the lack of content and crafting and things that are actually parts of the game rather than issues... as stated above if those things keep you from enjoying the game try a different one. I loved FFXI back in the day because it was hard... getting to the lvl cap was an accomplishment as opposed to just something to rush through in a week's time to get to the end game.
I've seen a few people complain that it doesn't cater as much to the casual market... I honestly didn't expect it to. Anyone who's played the console FF games knows that at their core the games are all the same. I expected FFXIV to follow a similar course in that while it has changed... it seems very much like FFXI.
I'm sure I could be wrong on a lot of this but that's my initial impression.