If he wants to know what people are thinking he should go read the forums all over the places instead of asking such superficial questions with answers that could be interpretted in so many different ways.
I know this was 50 posts ago but hear me out.
The beauty of not trusting forums is because
1) it's been speculated that only a small % of people (on this forum in particular) are incredibly unhappy with XIV and they are the ones who post the most often and push their points the loudest.
2) Lodestone forum is not anonymous therefore it can be weighted, sorted, organized, prioritized. The interns can go through and see who is voting that hasn't played since October 15th - if they're shouting for an Auction House but haven't played in 2 months I'd assume they'd be taken lightly compared to someone who logs on everyday.
Now, I'm not saying that voice isn't important, but if they have never tried the new Market restructure how can they be so sure Auction House is still a #1 concern.
I assume running this survey through Lodestone is to indicate who wants what and how far along they are on their characters when they're asking for these things. Much like how I see Rank 15s crying there's not enough reason to party (when all I've done since R20 is party every day).
Stuff like that can be addressed proportional to character advancement. They'll see what lowbies want, what hardcore end-game users want, want in-betweeners want, what the quitters want, what the people who play every day want.
It's great in that regard. I just wish the Survey wasn't so limiting. I think "Pick Top 2" would have been better than only 1. There was one question I toiled over which I'd like addressed first for about 5 minutes cause I wanted all 3.