Forum Settings
       
This Forum is Read Only

Issues with ClickandBuy. Help anyone?Follow

#1 Jan 06 2011 at 8:19 PM Rating: Good
Avatar
***
1,609 posts
So...hubbie lost his wallet the other night...cancelled all of our cards. Obviously 14 is hooked through clickandbuy. So hubbie also forgot his passcode to his account. We got locked out. I tried getting in touch with someone, they havn't been helpful. So I tried to make my own account to put my CC on to pay for this game when it indeed becomes a pay for play.

I confirmed my CC, and tried logging in via SE's site. It still says temp. blocked even though the status on the site says verified...and another funny thing, I went back to my account to check. It still shows as "verified" but there is a not under that stating it's temp. blocked...

so yar...any advice with deal with this **** poor excuse for a business? Becuase I would like to have my ducks in a row to pay when it's time and not get locked out of my character...

Tried e-mailing...they give me B.S. responses that have nothing to do with my account tied to SE...then I try and get help on the phone, but the Brit I speak to is a total @$$ and is trying to rush me off the phone and won't hear me out with my issue.
____________________________


"I've never watched a nuclear explosion myself. That's a couple of degrees of stupid above my limit"- Old Man Harris
#2 Jan 07 2011 at 5:33 AM Rating: Good
Scholar
*
225 posts
You should of got one of these http://www.pcgamesupply.com/buygames/ultimate-game-card/ , game stop has them, as well as alot of other stores.
____________________________


#3 Jan 07 2011 at 6:34 AM Rating: Default
Scholar
***
1,536 posts
You should get a divorce.


Edited, Jan 7th 2011 8:59am by SolidMack
____________________________
MUTED
#4 Jan 07 2011 at 8:16 AM Rating: Good
Scholar
22 posts
SolidMack wrote:
You should get a divorce.


Edited, Jan 7th 2011 8:59am by SolidMack


You should get married

Anyhow back to the OP there really isn't much you can do because Clickandbuy customer service is the worst. Only suggestion I can think of is if you prefer using CC is just use the crysta and pay via paypal. I myself am using this method and have had zero issues. There was no extra charge, zero hassle, and best part unlike clickandbuy you can cancel your paypal account without hassle. Only took me a month to cancel my account with click.

Edited, Jan 7th 2011 9:22am by dooglee
#5 Jan 07 2011 at 10:17 AM Rating: Good
Avatar
***
1,609 posts
SolidMack wrote:
You should get a divorce.


Edited, Jan 7th 2011 8:59am by SolidMack


Oh how I am so flattered Mack. You want me to get a divorce so you can have me all to yourself? I am speechless! Thanks for the offer love, but I'll have to pass. I love my family too much.

On a serious note though, if you can't be helpful, you probably should just keep your comments to yourself.

For the other posts, thanks!
____________________________


"I've never watched a nuclear explosion myself. That's a couple of degrees of stupid above my limit"- Old Man Harris
#6 Jan 07 2011 at 7:32 PM Rating: Decent
Scholar
***
1,536 posts
LillithaFenimore wrote:
SolidMack wrote:
You should get a divorce.


Edited, Jan 7th 2011 8:59am by SolidMack


Oh how I am so flattered Mack. You want me to get a divorce so you can have me all to yourself? I am speechless! Thanks for the offer love, but I'll have to pass. I love my family too much.

On a serious note though, if you can't be helpful, you probably should just keep your comments to yourself.

For the other posts, thanks!


Wow touchy, I was just joking around, you can relax now and keep your hubby.
____________________________
MUTED
#8 Jan 07 2011 at 8:07 PM Rating: Decent
*****
11,539 posts
Irrelevant comic is irrelevant.
____________________________
[ffxisig]55836[/ffxisig]

Mikhalia: and FWIW, my posts are 95% helpful, informative, or funny.
Mikhalia: only 5% or less of my posts are utter crap.
Tyapex: 393 posts of utter crap...
Mikhalia: Sounds about right.
#9 Jan 07 2011 at 8:41 PM Rating: Good
*
73 posts
I dealt with this when I set up my account if anything they're going to make you jump through an extreme multitude of hoops just to reactivate the account after which jumping through those hoops they will tack on 3 more things you need to do. CnB is garbage so once they asked me to fax them a copy of a freaking utility bill after I had already faxed a copy of my ID. I told them to shove it and remove my info from their systems. So yeah you're in for the long haul if you got the temp lockout thing. My solution say eff it and use crysta even though that is a stupid system as well it will cause much less hassle than dealing with CnB.
#10 Jan 07 2011 at 9:25 PM Rating: Decent
Avatar
***
1,609 posts
TheFlyingGoat wrote:
I dealt with this when I set up my account if anything they're going to make you jump through an extreme multitude of hoops just to reactivate the account after which jumping through those hoops they will tack on 3 more things you need to do. CnB is garbage so once they asked me to fax them a copy of a freaking utility bill after I had already faxed a copy of my ID. I told them to shove it and remove my info from their systems. So yeah you're in for the long haul if you got the temp lockout thing. My solution say eff it and use crysta even though that is a stupid system as well it will cause much less hassle than dealing with CnB.


What is funny is instead of dealing with my husbands account, I opened up my own to deal with this system. I actually got a helpful person on today to activate my own account and got it set up on SE. So I WILL NOT be loosing this CC. I loathe CnB with a passion now.
____________________________


"I've never watched a nuclear explosion myself. That's a couple of degrees of stupid above my limit"- Old Man Harris
#11 Jan 07 2011 at 9:29 PM Rating: Excellent
Avatar
***
1,609 posts
Mikhalia the Picky wrote:


LOL that is how I feel. /facepalm

SolidMack wrote:
LillithaFenimore wrote:
SolidMack wrote:
You should get a divorce.


Edited, Jan 7th 2011 8:59am by SolidMack


Oh how I am so flattered Mack. You want me to get a divorce so you can have me all to yourself? I am speechless! Thanks for the offer love, but I'll have to pass. I love my family too much.

On a serious note though, if you can't be helpful, you probably should just keep your comments to yourself.

For the other posts, thanks!


Wow touchy, I was just joking around, you can relax now and keep your hubby.


SolidMack wrote:
dooglee wrote:
SolidMack wrote:
You should get a divorce.


Edited, Jan 7th 2011 8:59am by SolidMack


You should get married


hehehe you should go @#%^ yourself, how is that? I like this game.


Look, if this were maybe like any of the other posts I would completely just ignore your statment, however this was a post to see if anyone had an ideas to go about dealing with CnB. So you can stop trolling this thread now and go troll another one please. Seriously...just stop...posting...on...this...thread. And hopefully this thread minus your silly comments may help someone else who is having or will have issues with this horrible company.
____________________________


"I've never watched a nuclear explosion myself. That's a couple of degrees of stupid above my limit"- Old Man Harris
#13 Jan 08 2011 at 4:58 AM Rating: Default
Scholar
***
1,536 posts
Mikhalia the Picky wrote:


All comedy is irrelevant really...we just do it to laugh and we can live without it. I am truly truly sorry I have offended so many people by my clear act of ill-will...I have no idea what I was thinking. I mean I almost made a woman get a divorce, the ****** nerve of me....
____________________________
MUTED
#14 Jan 08 2011 at 7:46 AM Rating: Decent
Avatar
***
1,609 posts
SolidMack wrote:
I posted once on this thread and you replied and I thought I'd clear myself up and tell you I was joking around...now I had no idea you were such an uptight ***** so I apologize for that and If you really want answers you should be talking to SE support or C&B support where there are most likely people above the age of 13 to help you out. And I can post wherever the **** I want, Its not like I sabotaged your thread and I'm single handedly stopping people from replying to it, clearly people just don't have an answer for you. You know what I had a change of heart, your husband should divorce you...Jesus I wouldn't be caught dead marrying someone who takes sh*t way too seriously.

Quote:
Tried e-mailing...they give me B.S. responses that have nothing to do with my account tied to SE...then I try and get help on the phone, but the Brit I speak to is a total @$$ and is trying to rush me off the phone and won't hear me out with my issue.


...and please, before you tell me that you did call, quit being lazy and call them and email them again because I'm sure there isn't just one British @#%^ running this company and taking all of its phone calls.

Edited, Jan 8th 2011 6:00am by SolidMack




You are still posting? Really? Lol. As for being uptight ... Have kids one day... You'll understand.

For dealing with CnB, I did call, twice actually the same day I posted the thread. The same fellah spoke to me again, which signals to me this is a really small company. What are the odds of speaking to the same person who didnt help the first time?

I posted because I wanted to see if anyone else had some suggestions or advice, cause clearly email and phoninv them wasn't amounting to a hill of beans.

____________________________


"I've never watched a nuclear explosion myself. That's a couple of degrees of stupid above my limit"- Old Man Harris
#15 Jan 08 2011 at 5:18 PM Rating: Default
Scholar
***
1,536 posts
Yea and I'm gonna post again just for the **** of it. Are you negligent towards your children? do you play MMOs a lot with your hubby and forget to feed the baby? I bet you do don't you...you're barely competent enough to make a couple phone calls and get some answers that you resort to a video game forum. Call Click and Buy again, and if the same "Brit moron" answers, tell him to get you to speak with someone else...you're not trying hard enough. If he's the only **** person who works for C&B, call SE and wait 'til someone helps you out. Don't act like you've done everything you can and this is a last resort, you're just a lazy person.

Quote:

What is funny is instead of dealing with my husbands account, I opened up my own to deal with this system.


that's halarious! looool

Edited, Jan 8th 2011 6:20pm by SolidMack
____________________________
MUTED
This forum is read only
This Forum is Read Only!
Recent Visitors: 21 All times are in CST
Anonymous Guests (21)