Actually, I found the WoW forums helpful. Players aren't
discouraged from trying to help others with the game.
DoctorMog is saying, and I, too, lean in the direction,
that your negativity doesn't speak for all--that positive
threads shouldn't be discouraged. If they are, are you
and the other negative posters helping make prospective
players' minds up for them?
What negativity? Do you see me making "OMG this game is dieing!" threads?
I created a thread recently about how I think the ward system is working well enough that I don't see a need for an AH. I was promptly flamed into oblivion.
There are definitely things about this game that need improvement, but it does have its good points which is why I'm still playing.
Had I truly believed the game was without hope, I'd have been gone a while ago.
I understand Dr. Mog's points, and I can't help but agree, to a certain extent. The concept that the game's forum communities (not just ZAM) can drag the game down via short-sightedness and hostility is a real, legitimate threat to the game's well being. Granted, it's not the -only- reason the game could fail, but it certainly is a big one.
That's why I wrote that editorial awhile back, questioning whether Square Enix made the right move by allowing people to continue playing for free. My view on that topic has changed somewhat, now that SE is actually improving the game... but I have to wonder... how much better would we -feel- about the game if all the Negative Nancys weren't allowed to hang out and play for free? Certainly, more of these people who only have bad things to say would have moved onto other games by now... on the downside, that means fewer potential subs for FFXIV... on the bright side, that would mean the rest of us wouldn't have to put up with the constant flow of negativity, even when posters such as Dr. Mog go out of their way to try to be helpful.
I spent years on the WoW forums and I can safely say that it was the largest most terrifying troll festival I have ever seen and yet WoW has more than survived it. Some of the bile I saw there was unbelievable (you should've seen what they used to say about Blizzard in regards to the state of paladins back then...WOW).
This? This is NOTHING. I haven't seen a post threatening to rape/kill/eat any of the development team's family yet. Sorry, but as far as trolls and flame go, this forum is amateur hour.
That said, the free trial period is necessary. SE wants people to be playing this game, no matter how much it costs in bandwidth, because they know for a fact that a lot of players are staying subbed to see if the game improves whereas they'd be gone in a heartbeat were they already charging money.
My issue in the other thread wasn't with Dr. Mog trying to be helpful, but it was him being rude, condescending, dismissive of the opinions of others and finally going into straight-up insult by calling people who disagreed with him "morons" and "dense". When they argued that the current system is flawed, he told them they were stupid and just didn't understand how it works and that our ideas to change it were unwarranted.
I think new players will understand that there will always be complainers who complain, but someone claiming to be helpful and yet also being condescending and rude would be far more likely to frighten me away from a game than people complaining. Edited, Jan 8th 2011 2:10am by TheRealDestian