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ClickandBuy/Crysta frustrations... please help!Follow

#1 Jan 09 2011 at 1:30 AM Rating: Decent
19 posts
Hey guys. So, today I finally bought the game after a long time of waiting. After updating/installing the game, I was sent to the Square Enix website to create a "service" and add an "option". Alrighty, so I used my already created Square Enix ID to log in and no problem. However, when it asked me to select a payment method... problems arose.

First of all, what the heck SE? Why is it that payment is always such a hassle with you guys!? Not only speaking about FF14, but also way back in FF11. Let's not even mention the credit card "bans" back then.

Well, onto my problem, I tried first of all setting a direct payment method through my credit card. I was then transfered to Click and Buy's website, where I had to make an account. After making an account there and trying to log in, it said my account was blocked (for which reason, I may never know). It said that I had to call or e-mail them to get 'em to unblock it for me. ALSO, they are asking me to "verify" my account by calling my bank and seeing if I see 2 "dummy" transactions and reporting to Click and Buy those specific transaction totals. But of course, Click and Buy aren't open during the weekend, so gotta wait 'til Monday. And even then, I'm not sure how helpful they will be.

But, I'm persistent. So I decided plan B. Let's try this UltimatePay! Well, turns out they didn't want to complete my $5.00 transaction for a similar reason (I have to verify by calling bank, etc). And yes, I have used this card in the past to purchase things through Paypal (mainly in eBay).

And Plan C automatically failed, which was adding Crysta (since I had to use either of the above methods).

So, has anyone else had this problem? And what did you do? What would you recommend? I saw another poster mention some type of prepaid card, but he didn't elaborate much on them. That said, the ideal solution would be getting my CC to work since I wouldn't want to keep on buying cards over and over again. I'm so frustrated. :x



#2 Jan 09 2011 at 2:53 AM Rating: Decent
691 posts
Set it up to pay by Crysta, it won't ever charge your card or crysta until subscription fees begin. You do not even have to register a card. At least, i did not on launch day.
#3 Jan 09 2011 at 3:39 AM Rating: Good
93 posts
^ this
I don't for one second trust that crap click and buy
#4 Jan 09 2011 at 4:59 AM Rating: Good
189 posts
My personal opinion, if I were you, is to avoid Click and Buy completely. Cancel your account (which I hear isn't easy) and double check they don't try to do anything shady.

If it's an option for you, you can buy an Ultimate Game Card from a local drugstore/grocery store/Gamestop. Then on SE's website you just put in the code and it adds the Crysta to your account. You'll have to do this every month (unless you subscribe in bulk for longer) but I've heard so many bad things about Click and Buy that it seems well worth the trouble.
#5 Jan 09 2011 at 8:57 AM Rating: Good
1,609 posts
I just recently had to juggle accounts with CnB. Not fun. Took me three days to actually get someone helpful on the phone. I did the verification of the fake charges and my account was still blocked. They had to unblock it from their end before I could get my account setup. So my only advice is, if you don't like some other methods used, just keep nagging CnB, you'll eventually get someone nice and helpful.

"I've never watched a nuclear explosion myself. That's a couple of degrees of stupid above my limit"- Old Man Harris
#6 Jan 09 2011 at 9:46 AM Rating: Decent
47 posts
My bro have the same problem!

tag for later when my crystala run out.
#7 Jan 09 2011 at 11:39 AM Rating: Decent
19 posts
Thanks for the comments guys.

I have one question though. How exactly do you add Crysta without going through Click and Buy?
#8 Jan 09 2011 at 12:17 PM Rating: Excellent
11,539 posts
ShireRain wrote:
Thanks for the comments guys.

I have one question though. How exactly do you add Crysta without going through Click and Buy?

You have to use an ultimate game card or paypal to manually buy Crysta and then that Crysta is applied toward the monthly fee.

Mikhalia: and FWIW, my posts are 95% helpful, informative, or funny.
Mikhalia: only 5% or less of my posts are utter crap.
Tyapex: 393 posts of utter crap...
Mikhalia: Sounds about right.
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