Forum Settings
       
This Forum is Read Only

Issue: Desktop Auto RebootFollow

#1 Jan 11 2011 at 4:14 AM Rating: Excellent
Scholar
32 posts
Hello all,

As topic mentioned my desktop always auto shuts down/reboot while playing FFXIV... it is totally random on when the computer reboots by itself (20 sec - 20 minutes)... there are couple few posts that mentioned the same issue but most of them mentioned seeing a DirectX error message, which I don't see...

I posted my system info below... Some additional information:

1. The desktop is quite new (less than 3 weeks old)
2. I just updated the latest driver for the Nvidia GTX 460 card
3. Issue occurs under "windowed" mode; I haven't tried Full-Screen
4. I completely uninstall then reinstall FFXIV after I updated the driver, but issue remains :(


Not sure if this helps but I have been playing Vindictus with this desktop without any issue....

If anyone can help identifying the root cause(s) or point me to the right direction it will be greatly appreciated...

Thanks!

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows 7 Home Premium Edition 64bit (build 7600)
Processor Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
Number of Processors Logical Core Count 8 Physical Core Count 4
BIOS Default System BIOS
Language English (Regional Setting: English)
Physical Memory 6135.117MB
Virtual Memory 2047.875MB
Page File 12268.379MB
Storage C:\ Hard Disk Drive Total Disk Space 931.413GB Free Disk Space 874.962GB
DirectX Version DirectX 11
Graphic Device(s) NVIDIA GeForce GTX 460
+Device \\.\DISPLAY1
+Chip GeForce GTX 460
+Maker NVIDIA
+Video Memory 993.438 MB
+Shared Video Memory 2811.559 MB
+DAC Type Integrated RAMDAC
+Display Mode 1920 x 1080 (32 bit) (60Hz)
+Driver nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
+Driver Version 8.17.0012.6099
+Driver Date 10/16/2010 10:55:00 AM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported






Edited, Jan 11th 2011 2:19am by kimutako
____________________________
在尋找會說中文的最終幻想XIV 玩伴, 讓我們一起來探索EORZEA的世界吧~ ^^
#2 Jan 11 2011 at 7:21 AM Rating: Good
Scholar
Avatar
***
2,536 posts
No idea what your problem is. Have you tried using a slightly older driver for your 460? (Try the one before your current one and also the one before that.)

Even if you don't see a directx error, you can always try another version. You never know...

____________________________
FF11 Server: Caitsith
Kalyna (retired, 2008)
100 Goldsmith
75 Rng, Brd
Main/Acc
Exp/Hybrid
Str/Attk
Spam/Others
#3 Jan 11 2011 at 8:28 AM Rating: Excellent
**
711 posts
Computers have a tendency to reboot, freeze, or do weird things when overheated. FF14 puts a pretty high stress load on both the CPU and Video card, so check the temp on both of them and see if they get too high. If that's the case, improve air circulation by adding some fans in your computer case.
____________________________
春天不是讀書天,
夏日炎炎正好眠,
等到秋來冬又至,
收拾書包好過年。

#4 Jan 11 2011 at 9:16 AM Rating: Excellent
*****
11,539 posts
Please do the following:

1) Right Click "My Computer"
2) Click "Manage"
3) Go to "Event Viewer"
4) Go to "System"
5) Look for any notices that have a red icon next to them (as opposed to white or yellow), particularly around the time that your computer restarts.

What you're looking for here is an error code. Once we have the error code for the crash, we can figure out what the cause is. Common errors that could cause this are 0xED (Hard Drive issue) and 0x116 (Video card issue) although there are many more possible causes.
____________________________
[ffxisig]55836[/ffxisig]

Mikhalia: and FWIW, my posts are 95% helpful, informative, or funny.
Mikhalia: only 5% or less of my posts are utter crap.
Tyapex: 393 posts of utter crap...
Mikhalia: Sounds about right.
#5 Jan 11 2011 at 9:56 AM Rating: Excellent
Scholar
32 posts
^^^ Thanks for your advice

Mikhalia I followed your instruction and found the following at the Event Viewer:

Level: Critical
Source: Kernel-Power
Event ID: 41
Task Category: (63)
BugcheckCode: 0

Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Then I googled a bit and found the following:

Windows Kernel event ID 41 error in Windows 7 or in Windows Server 2008 R2: “The system has rebooted without cleanly shutting down first"

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang)

To check whether this scenario is occurring, press the CAPS LOCK key on the keyboard. When you do this, if the CAPS LOCK light on the keyboard does not change when you press the CAPS LOCK key, the computer may be completely unresponsive (hard hang).

This scenario usually indicates a problem with the hardware. Another possibility is that a driver may cause this problem. To help isolate the problem, check the following items:

1. Overclocking: Disable overclocking and see whether the issue happens when the system is run at the correct speed.
2. Check the memory: Verify the memory by using a memory checker. Verify that each memory chip is the same speed and that it is configured correctly in the system.
3. Power Supply: Make sure that the power supply has enough wattage to appropriately handle the installed devices. If you added memory, installed a newer processor, installed additional drives, or added external devices, such devices may require more energy than the current power supply can provide consistently.
4. Overheating: Check whether the system is overheating by examining the internal temperature of the hardware.
5. Defaults: Use system defaults, and run the system.

____________________________
在尋找會說中文的最終幻想XIV 玩伴, 讓我們一起來探索EORZEA的世界吧~ ^^
#6 Jan 11 2011 at 12:08 PM Rating: Excellent
**
711 posts
Excuse me for being out of topic

Quote:
在尋找會說中文的最終幻想XIV 玩伴, 讓我們一起來探索EORZEA的世界吧~ ^^


Which server are you in?


Edited, Jan 11th 2011 1:09pm by OneFatAngel
____________________________
春天不是讀書天,
夏日炎炎正好眠,
等到秋來冬又至,
收拾書包好過年。

#7 Jan 11 2011 at 12:12 PM Rating: Excellent
*****
11,539 posts
kimutako wrote:
^^^ Thanks for your advice

Mikhalia I followed your instruction and found the following at the Event Viewer:

Level: Critical
Source: Kernel-Power
Event ID: 41
Task Category: (63)
BugcheckCode: 0

Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Then I googled a bit and found the following:

Windows Kernel event ID 41 error in Windows 7 or in Windows Server 2008 R2: “The system has rebooted without cleanly shutting down first"

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang)

To check whether this scenario is occurring, press the CAPS LOCK key on the keyboard. When you do this, if the CAPS LOCK light on the keyboard does not change when you press the CAPS LOCK key, the computer may be completely unresponsive (hard hang).

This scenario usually indicates a problem with the hardware. Another possibility is that a driver may cause this problem. To help isolate the problem, check the following items:

1. Overclocking: Disable overclocking and see whether the issue happens when the system is run at the correct speed.
2. Check the memory: Verify the memory by using a memory checker. Verify that each memory chip is the same speed and that it is configured correctly in the system.
3. Power Supply: Make sure that the power supply has enough wattage to appropriately handle the installed devices. If you added memory, installed a newer processor, installed additional drives, or added external devices, such devices may require more energy than the current power supply can provide consistently.
4. Overheating: Check whether the system is overheating by examining the internal temperature of the hardware.
5. Defaults: Use system defaults, and run the system.



That's helpful, but look before that. Usually that error is preceded by something else. Look at the logs before that error occurred and you might find out a little more about what component caused the actual shutdown.

It would also be helpful to know what video card and CPU you're using (EDIT: Note to self - you're an idiot.), and the wattage/model of power supply to know if your power supply is being overtaxed, which can lead to this type of issue (among other potential causes such as overheating or overclocking improperly, as mentioned).

EDIT: Specifically, what you're looking for is the BugcheckCode of any critical (red) errors prior to the one you listed.

Edited, Jan 11th 2011 1:13pm by Mikhalia

Edited, Jan 11th 2011 1:25pm by Mikhalia
____________________________
[ffxisig]55836[/ffxisig]

Mikhalia: and FWIW, my posts are 95% helpful, informative, or funny.
Mikhalia: only 5% or less of my posts are utter crap.
Tyapex: 393 posts of utter crap...
Mikhalia: Sounds about right.
#8 Jan 11 2011 at 12:18 PM Rating: Excellent
**
711 posts
He is using a i7 950 and a GTX460 for CPU and Video card. But yes, knowing the power supply unit will be helpful too. Another question is, does reboot only happen when you play FF14 or it happens randomly as well?
____________________________
春天不是讀書天,
夏日炎炎正好眠,
等到秋來冬又至,
收拾書包好過年。

#9 Jan 11 2011 at 12:19 PM Rating: Good
Ya, I'd be leaning towards the over heating too, but we'll see what Mikhalia can find. What you can do if is download GPU-z and Core temp to monitor the temps of your video card + Cpu. If you have dual monitors, you can run those on that side while playing FFXIV and see how high the temps go. If not, you can download a stress program to and run everything on the one monitor and follow the temps.

Also, as already stated, power supply specs is nice, and also, what size case and how many fans?
____________________________

#10 Jan 11 2011 at 12:21 PM Rating: Excellent
**
711 posts
If you want to check if your computer's CPU and Video card is overheating, download this program and has it run while you play ff14 and see how hot the CPU and Video card gets.

http://www.techpowerup.com/realtemp/
____________________________
春天不是讀書天,
夏日炎炎正好眠,
等到秋來冬又至,
收拾書包好過年。

#11 Jan 11 2011 at 12:24 PM Rating: Excellent
*****
11,539 posts
OneFatAngel wrote:
He is using a i7 950 and a GTX460 for CPU and Video card. But yes, knowing the power supply unit will be helpful too. Another question is, does reboot only happen when you play FF14 or it happens randomly as well?


Herp derp. That's what I get for skimming.

Okay, so yeah, I'd like to know what PSU he's using. If he says he's using a 750-850W or higher and it's a good brand like Antec or something then it's probably not a power issue, but if it's using like... some 350W Junk-o-Tron™ or something then that's an obvious culprit.

Edited, Jan 11th 2011 1:26pm by Mikhalia
____________________________
[ffxisig]55836[/ffxisig]

Mikhalia: and FWIW, my posts are 95% helpful, informative, or funny.
Mikhalia: only 5% or less of my posts are utter crap.
Tyapex: 393 posts of utter crap...
Mikhalia: Sounds about right.
#12 Jan 11 2011 at 12:26 PM Rating: Good
Thing about overheating though, it's not necessarily the PSU. My issue was when I upgraded from a core 2 duo to a quad, I actually got the full usage of my GPU, and it was smoking hot. My case was too small with not enough circulation so my mobo was getting hit hard.

Edit: I see you've edited your post...ignore my statement!

Edited, Jan 11th 2011 1:27pm by Montsegurnephcreep
____________________________

#13 Jan 11 2011 at 12:27 PM Rating: Excellent
*****
11,539 posts
Montsegurnephcreep wrote:
Thing about overheating though, it's not necessarily the PSU. My issue was when I upgraded from a core 2 duo to a quad, I actually got the full usage of my GPU, and it was smoking hot. My case was too small with not enough circulation so my mobo was getting hit hard.


You're correct. I was thinking of overheating and typed overheating when I meant that it was a power issue (e.g. not enough power to components). I corrected my post.

I really need to proofread moar today.
____________________________
[ffxisig]55836[/ffxisig]

Mikhalia: and FWIW, my posts are 95% helpful, informative, or funny.
Mikhalia: only 5% or less of my posts are utter crap.
Tyapex: 393 posts of utter crap...
Mikhalia: Sounds about right.
#14 Jan 11 2011 at 12:33 PM Rating: Good
**
711 posts
What I'm really suspecting is some lousy contact between the CPU heatsink and the CPU itself. I'm guessing his machine is a custom built one, and whoever put it up either put some cheapo thermal paste or applied the thermal paste in such a way bubbles formed, or.....simply didn't put any. Don't laugh, I had a friend who was wondering why his cpu kept getting overheated and shut down. One day he had the case open while looking and see what's wrong and the CPU heatsink just fell out....turned out he didn't have the heatsink install properly and the thing was only loosely touching the CPU.

Edited, Jan 11th 2011 1:34pm by OneFatAngel
____________________________
春天不是讀書天,
夏日炎炎正好眠,
等到秋來冬又至,
收拾書包好過年。

#15 Jan 11 2011 at 12:37 PM Rating: Good
*****
11,539 posts
OneFatAngel wrote:
What I'm really suspecting is some lousy contact between the CPU heatsink and the CPU itself. I'm guessing his machine is a custom built one, and whoever put it up either put some cheapo thermal paste or applied the thermal paste in such a way bubbles formed, or.....simply didn't put any. Don't laugh, I had a friend who was wondering why his cpu kept getting overheated and shut down. One day he had the case open while looking and see what's wrong and the CPU heatsink just fell out....turned out he didn't have the heatsink install properly and the thing was only loosely touching the CPU.

Edited, Jan 11th 2011 1:34pm by OneFatAngel


I did something similar once myself; it was a P4 system that I had built and I thought I had secured all four posts for the heatsink into the motherboard, but the computer kept dying. Turns out I had only secured three and one was loose.

Drove me nuts trying to figure out what the problem was before I finally realized it.
____________________________
[ffxisig]55836[/ffxisig]

Mikhalia: and FWIW, my posts are 95% helpful, informative, or funny.
Mikhalia: only 5% or less of my posts are utter crap.
Tyapex: 393 posts of utter crap...
Mikhalia: Sounds about right.
#16 Jan 11 2011 at 12:42 PM Rating: Good
Ya, those Pentium 4 fans were horrible to get on there. Though, poor contact with the heatsink and CPU with recent processors would cause a FAST shut down. Just having the pump on my Corsair H50 slow down cause the thing to jump from 30C to 70C in no time. Running a game on top of that, you'd never last 2 mins.
____________________________

#17 Jan 11 2011 at 12:59 PM Rating: Good
*****
11,539 posts
Montsegurnephcreep wrote:
Ya, those Pentium 4 fans were horrible to get on there. Though, poor contact with the heatsink and CPU with recent processors would cause a FAST shut down. Just having the pump on my Corsair H50 slow down cause the thing to jump from 30C to 70C in no time. Running a game on top of that, you'd never last 2 mins.


Yeah, half the time it wouldn't boot at all and the other half, it would boot as far as the Windows loading screen and then shut down, which caused me to waste a ton of time thinking it was the hard drive or OS.
____________________________
[ffxisig]55836[/ffxisig]

Mikhalia: and FWIW, my posts are 95% helpful, informative, or funny.
Mikhalia: only 5% or less of my posts are utter crap.
Tyapex: 393 posts of utter crap...
Mikhalia: Sounds about right.
#18 Jan 11 2011 at 1:32 PM Rating: Decent
***
1,571 posts
I'm actually having this problem too.

I'm using a laptop though.

Asus G73H w/e Gaming laptop. All of the sudden it started random restarting. I'm not to sure it's the game I think but not sure, it's happened not even playing although 98% it's while the game is on.

I've just got one of those laptop coolers and it's been on for the the last cpl days and just fine so i'll keep watching mine.

I got the same kernal error message too.



Edited, Jan 11th 2011 2:32pm by SabastianSeraph
____________________________


#19 Jan 11 2011 at 1:43 PM Rating: Excellent
Scholar
32 posts
Wow again thanks for all the info/help everyone :D

BTW I'm by no means tech savvy like a lot of you good folks here.. so bear with me if I'm not providing the right info you need to help identify the root cause...

I purchased this custom deskstop through Cyberpower.. since I got to choose all the components I guess I'm the one to blame if it turns out that the hardwares are inadequate eh he...

Below are the power supply specs:

XTREMEGEAR 600 WATT POWER SUPPLY
ASETEK 510LC 120MM WATERCOOLER
CASE FAN 120 MM

Mikhalia - I'll give it a shot to gather more info on the error log once I'm off work. If I remember correctly all the critical error items in the Event Viewer had BugcheckCode at 0.. but I'll confirm later today.

OneFatAngel - Random reboots only happens when I'm playing FFXIV... And thanks for providing the program to check on overheating, i'll give it a try tonite... Oh I just started at the Besaid Server, though only played abouta total of 20-25 min with all the comp reboots lol

Montsegurnephcreep - I'll get the case size once I get back from work.. according to my invoice there's only one fan (see above)

Let me know if there's anything else I need to provide. Thanks!!


____________________________
在尋找會說中文的最終幻想XIV 玩伴, 讓我們一起來探索EORZEA的世界吧~ ^^
#20 Jan 11 2011 at 1:48 PM Rating: Good
**
711 posts
While a itty bitty on the lowish side, 600W should be enough for it, so I doubt it is the problem.

btw...I'm in Selbina and my LS has a few Chinese in it, one actually lives in Hong Kong :D If you decide to switch server, let me know.
____________________________
春天不是讀書天,
夏日炎炎正好眠,
等到秋來冬又至,
收拾書包好過年。

#21 Jan 11 2011 at 1:56 PM Rating: Excellent
Scholar
32 posts
^^^ Haha thanks Angel i'll definitely think about it :3

Btw at what temperature range is considered normal/overheat/going-to-explode-any-sec for your CPU and video card?

____________________________
在尋找會說中文的最終幻想XIV 玩伴, 讓我們一起來探索EORZEA的世界吧~ ^^
#22 Jan 11 2011 at 1:58 PM Rating: Good
Just checked that Power Supply out, it's 600watts, but it only has 31 Amps on the 12v rail, and it's a multi rail, so that too is kind of low. That PSU goes for 26$ new, and unfortunately with PSU's, you usually get what you pay for. That cooler should be fine, my Corsair is very similar, and if installed properly would not cause the CPU to overheat.

Just download core temp here http://www.alcpu.com/CoreTemp/ and let us know your CPU temps, get GPUZ here: http://www.techpowerup.com/downloads/SysInfo/GPU-Z/ You can also get this if you like, it's called OCCT and it can do a PSU stress test, http://www.ocbase.com/perestroika_en/index.php?Download

I would just start with Core Temp and GPUZ for now, see how everything is idle.
____________________________

#23 Jan 11 2011 at 2:01 PM Rating: Good
kimutako wrote:
^^^ Haha thanks Angel i'll definitely think about it :3

Btw at what temperature range is considered normal/overheat/going-to-explode-any-sec for your CPU and video card?


It often depends who you ask, apparently the GTX 460 can handle upwards of 105 Celcius, now do you want it getting there? Not really, the heat that thing is producing will overheat the whole case. CPU's, it depends who you ask, obsessive people will tell you no higher than 50C, while others will say 65C is fine, if you start hitting 70 C, that's pushing it. Also if your case only has one fan, that heat has no where to go. You need at least one at the front (intake), and one at the back (out take), or vice versa depending on set up.

____________________________

#24 Jan 11 2011 at 2:03 PM Rating: Good
**
711 posts
kimutako wrote:
^^^ Haha thanks Angel i'll definitely think about it :3

Btw at what temperature range is considered normal/overheat/going-to-explode-any-sec for your CPU and video card?



My system and yours are pretty similar so you can use it as a benchmark.

i7 930 overclocked to 3.7G
GTX470 also overclocked and with custom fan profile

CPU temp while running the game is around high 60s C to mid 70s C
GPU temp while running the game is around 75-85C depends on area and outside temperature.

Yours should be somewhat similar to what I have. If you CPU is hitting 80s...then it is not being cool very efficiently. It is still ok since i7 chip can handle 100C but running it constantly at high 90s to 100C is certainly NOT recommended. GPU wise, with stock fan profile it can get up to the 90s as well.

____________________________
春天不是讀書天,
夏日炎炎正好眠,
等到秋來冬又至,
收拾書包好過年。

#25 Jan 11 2011 at 3:21 PM Rating: Good
*****
11,539 posts
Based on the amperage specs of the PSU, I think it's a bit low. Plus, for an i7 and a GTX 460, I personally wouldn't go lower than 750W but that's me.

See if you can dig up a bugcheck code to give us more of an idea, but I have a feeling the PSU can't handle it. I could be wrong.
____________________________
[ffxisig]55836[/ffxisig]

Mikhalia: and FWIW, my posts are 95% helpful, informative, or funny.
Mikhalia: only 5% or less of my posts are utter crap.
Tyapex: 393 posts of utter crap...
Mikhalia: Sounds about right.
#26 Jan 11 2011 at 10:47 PM Rating: Excellent
Scholar
32 posts
I ran the Real Temp GT application and before launching FFXIV the average temperature was around 41c... once I started FFXIV the temp gradually risen up and the comp auto-reboots again after 10 min with the Maximum Temperature at 61c with Distance to TJ Max at 35...

I ran the TechPowerUp and the GPU temperature started at 48c (fan speed at 32%) without running FFXIV... then once FFXIV is up the GPU temp gradually increased until it reached 69c (fan speed at 49%) before auto-reboot occurred... one thing I noticed from the log is that the GPU load went from 20% before FFXIV started gradually to 77%, then it spiked to 86%, 89% and 96% just before the system reboots...

I reviewed the Event Viewer but couldn't find anything specific right before the Critical Event ID 41... There were these Event ID 6 (FilterManager) that occurred right before the reboot.. but after reading the post below it doesn't seem to be the reason that its causing the reboots...
http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/5d5cb861-7217-49e7-b176-d6b8dd0118ac



#27 Jan 11 2011 at 11:15 PM Rating: Good
If those are the max temps, it certainly wouldn't cause the system to crash. Did you say you rolled back your Drivers?
____________________________

#28 Jan 11 2011 at 11:53 PM Rating: Decent
Scholar
**
737 posts
I'm 100% positive it's your power supply. If the GPU spikes at 96%+ always kill your pc then that is your culprit. It's draining more then your PSU can handle so it kills your pc. Upon closer research that PSU is plagued with problems. Shell out money for a quality PSU. A quality PSU is the most important piece of equipment for a PC. I run a XFX XPS Black edition 750W (silver rated) as I got it for a steal and it has johnnyguru.com seal of approval. Runs my 17-930 and 5870 no problem.
#29 Jan 12 2011 at 12:10 AM Rating: Good
You have any friends with extra PSU's laying around? You can also try downloading OCCT which has a PSU stress, unless anyone knows more recent PSU stress test programs.

Also, it's not necessarily the wattage your after, but just as much the rail amp on the 12v. My 550w Corsair PSU had 41amps, thing was a tank and ran my two video cards and CPU no problem, where as some other higher watt PSU's only have 30amps or so (somewhat like yours). In the end, those psu's can't handle the load.

Edited, Jan 12th 2011 1:12am by Montsegurnephcreep
____________________________

#30 Jan 12 2011 at 12:47 AM Rating: Default
42 posts
I got same issue, or had it :p same video card etc. Using acer desktop. Fixed the problem with a gift i got for christmas. You seen those pillow thingies with fans that you put your laptop on? Well worked great :D (btw computer didnt shut down always, just go to sleep over and over. It might the nvidia card, as a friend of mine had the same problem and left ffxiv because of it :p)
#31 Jan 12 2011 at 10:26 AM Rating: Good
**
711 posts
Hmmm....other than checking the PSU, I wonder if whoever built your computer overclocked your GTX460 at all. Now come to think of it, something similar did happen when I was testing out the threshold of my GTX470 while I was overclocking it, but it never happened in such a clock work manner.

btw...only under window mode and never happened when you play full screen?

Edited, Jan 12th 2011 11:29am by OneFatAngel
____________________________
春天不是讀書天,
夏日炎炎正好眠,
等到秋來冬又至,
收拾書包好過年。

#32 Jan 12 2011 at 10:53 AM Rating: Excellent
Scholar
32 posts
Thanks again for ya'll who's trying to help out ^_^ much appreciate it!

Montsegurnephcreep - I didn't roll back the driver, however the issue occurred under the older version (ver. 159?). I then update it to the new one (ver. 160) and issue remains. I thought about using the OCCT tool to test my PSU, but when I saw the disclaimer, "use at your own risk!" I'm like meh lol...

Gnollmar - Sorry for my lack of knowledge, but is this what you are referring to when you say laptop pillow with fan?
http://www.amazon.com/Cooler-Master-Notepal-Notebook-R9-NBC-8PBK-GP/dp/B002NU5V4A/ref=sr_1_fkmr0_2?ie=UTF8&qid=1294850732&sr=8-2-fkmr0

Did you just put your desktop right on top of it? Or is there a desktop version for it??

OneFatAngel - I am almost 100% positive that Cyberpower did some overclocking... Is there a way to confirm? I went to the Nvidia Control Panel but it doesn't provide any info on overclock...

Btw I just discovered that the only time the system wouldn't auto-reboot (hasn't happened yet at least), is when I stay under 1280x720 (default?) Windowed version... reboot happens when under full screen + any larger size windowed mode







Edited, Jan 12th 2011 8:55am by kimutako
____________________________
在尋找會說中文的最終幻想XIV 玩伴, 讓我們一起來探索EORZEA的世界吧~ ^^
#33 Jan 12 2011 at 11:07 AM Rating: Good
**
711 posts
kimutako wrote:


OneFatAngel - I am almost 100% positive that Cyberpower did some overclocking... Is there a way to confirm? I went to the Nvidia Control Panel but it doesn't provide any info on overclock...

Btw I just discovered that the only time the system wouldn't auto-reboot (hasn't happened yet at least), is when I stay under 1280x720 (default?) Windowed version... reboot happens when under full screen + any larger size windowed mode

Edited, Jan 12th 2011 8:55am by kimutako


To check if your GPU had been overclocked, you need to find out what that GPU came with originally. Not sure what is the best way to do it other than find out which GPU you got to be exact, down to the make and model, and go to some place like newegg to check the spec. THEN, download a program call MSI afterburner (or you might have it already), it is a tool to do overclocking for GPU, opening it and check the current spec against the default spec. If you see some difference, write down what you have for now and there should be a reset default button somewhere in MIS Afterburner. The reason why you should write down what you have is in case that's not the trouble maker, you can reset it back to the current overclock spec.
____________________________
春天不是讀書天,
夏日炎炎正好眠,
等到秋來冬又至,
收拾書包好過年。

#34 Jan 12 2011 at 6:52 PM Rating: Good
So if you're not auto-rebooting on those settings, how much usage is your GPU getting? You were climbing to 96% and crashing, how about on those settings?
____________________________

#35 Jan 13 2011 at 2:42 AM Rating: Excellent
Scholar
32 posts
I think I got it..! GPU overclocking seems to be the culprit..!

Angel I followed your instruction and downclock my GPU down to the default spec (Core Clock: 763 to 648, and Shader Clock: 1526 to 1296) and the game didn't crash for an hour via Full Screen mode (1920x1080)

I am going to test it more with longer play time and different windowed mode to see if this really solves the issue... but seems like we are on the right track..!

If this indeed solve the problem.. then kudos to all of you who helped and special big thanks to OneFatAngel, Montsegurnephcreep and Mikhalia! :)
#36 Jan 13 2011 at 2:56 PM Rating: Good
Cool, ya, a GPU overclock will definitely suck up more power, and pending how the voltage was set, it might just not have been enough. I'd only OC my video card if I felt I could gain a significant amount of performance out of it, if not, meh. Hope this works out for ya!
____________________________

#37 Jan 13 2011 at 3:59 PM Rating: Good
**
711 posts
Make sure GPU ram is running at stock frequency too. I found that cause more problem than adjusting GPU core clock.
____________________________
春天不是讀書天,
夏日炎炎正好眠,
等到秋來冬又至,
收拾書包好過年。

#38 Feb 07 2011 at 1:45 PM Rating: Good
So here is my problem. 

While playing FFXIV (going on for about 90 minuets) my screen all of a sudden my drops the signal, but the PC is still on, case fans, fan controller, and DVD drive still opens. I can not power down via power button, or reset the pc. I have to switch off the PSU. 

I let the PC rest for 10 minuets, try again and the CPU won't boot up. There were no beeps, the CPU, and case fans are on but that's it. 

After 45 minuets I get it to boot. Checking the event viewer I see event id: 41. Run all my system utilities avg, tune up utilities ect. Nothing there. Start playing FFXIV again and after 10 min the same thing happens. Did FFXIV kill my PC? The last I saw the temps were 43c for all cores, and 53c for the GPU. I then reverted my GPU oc to stock, and the same thing happens. 

I thought it might be the game, so I left the PC on overnight, to wake up to a black screen, and the case fans going. At this point I downloaded the OCCT PSU stress testing program and after about 5 minuets it did the same thing.

I checked the ram, hard drive, GPU, and DVD drive connections and replaced with spare parts one at a time all is fine with them. I don't have an extra PSU, or mobo atm. is there a way I can check out the mobo? or is it pretty safe to say it's the PSU?

System Specs:
Gigabyte ud4 790xta mobo
AMD Phenom II x4 965
WD 750 GB HD
Asus EAH 6850 V2 (has 2x 6 pin connections)
Sony DVD burner
Corsair h50 CPU cooler
OCZ AMD black edition ram 4GB
OCZ mod x stream Pro 700 watts
____________________________


#39 Feb 07 2011 at 2:01 PM Rating: Good
**
711 posts
I remember something like that happened when I was having too much fun OCing the video card (GTX470). All I did was just turn the computer off by pressing and holding the power button. Wait 30 sec, then boot it up again. Never gave me problem booting up.

Is there another PSU you can borrow to test it out?
____________________________
春天不是讀書天,
夏日炎炎正好眠,
等到秋來冬又至,
收拾書包好過年。

#40 Feb 07 2011 at 2:15 PM Rating: Good
Not at this point my friends don't want me to use theirs, since they want to gain a few ranks to pass me up lol. I'm tempted to jus buy on at frys and return it if necessary. I was looking at the Cooler Master Silent Pro 800 watt. I hope that is all it is. I'll keep you posted.

Edit: Bought a new PSU and so far so good, played for a few hours last night, and computer was stable throughout the night. ^^ thanks players. Now I need to decide if I want to overclock the GPU again...

Edited, Feb 8th 2011 9:02am by gangsterish
____________________________


This forum is read only
This Forum is Read Only!
Recent Visitors: 15 All times are in CST
Anonymous Guests (15)