Even though I am an avid Final Fantasy fan, I have not purchased FFXIV largely due in part to overwhelmingly negative reviews. However, since then, I have been reading these forums to get a general feel of the community - which I note is quite divided with each side passionately defending their view.
As I have no pony in this race, I would like to think that I can be neutral in this discussion and while I am not qualified to express any opinion on the game itself, I thought to briefly point out the value of Japanese resources. While there appears to be limited information on the direction and future plans of FFXIV in English, for those who have any Japanese language ability, I believe that people will be pleasantly surprised at the amount of information that is available in Japanese - particularly Japanese language gaming sites (4Gamer.net, Famitsu, etc). I suspect that like many Japanese people, the staff and management of Square Enix are more inclined to give statements, interviews, etc in their own native language and also comforted that most Japanese interviews tend to be less "hostile" than their Western counterparts.
In a short time of reviewing Japanese websites, I was able to get a better impression of what is planned for the game for both the short term and long term future - significantly more than I had browing English sites.
To avoid any claims that I am spreading misinformation, I will refrain from setting forth the details of such interviews and public statements. Instead, I am sure that there must be other Japanese language speakers on this forum, and I will encourage that such people provide translations and/or updates to the ZAM community in general. While I suspect that this will not really do anything to ease the hostility between some of the forum users, at least this will remove a lot of the speculation on where the game is headed.
Lastly, to manage expectations, please note that I am not stating that all of answers may be found on these Japanese websites and forums. However, I can honestly say that there is far more information (both official and non-official) available in Japanese than English.