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#1 Jan 31 2011 at 4:22 AM Rating: Decent
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Does anyone know if theres any indecation if the battery in a security token is about to die soon?

I have the one i got from CE sat at home, and i'm getting a lil paranoid that i'll go to log on xiv and my token just wont work anymore.

I have seen ppl saying they have been locked out thier accounts because of security token batteries dying, and i dont want that to happen when I have a second one ready to be regestered already.
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#2 Jan 31 2011 at 4:23 AM Rating: Decent
Hmm Good Point... I am still using the same one I have been using for FFXI for quite a while...
The one I got with collectors edition is completely unused. Anyone know if I can change the token to the new one if the old one runs out of battery?
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#3 Jan 31 2011 at 4:35 AM Rating: Decent
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If the battery does die i beleave you need to call SE and go through loads of security checks to get the token removed from your account because you cant get your OTP, but i could be wrong, i just dont wanna go through that cos the call will cost me a fortune from my mobile.
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#4 Jan 31 2011 at 6:19 AM Rating: Decent
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LeilaniWildfire wrote:
Hmm Good Point... I am still using the same one I have been using for FFXI for quite a while...
The one I got with collectors edition is completely unused. Anyone know if I can change the token to the new one if the old one runs out of battery?


You should be able to remove your current token from your account and then add the new one.

Personally I haven worried about this much because these things usually last for years and mine is from CE but if you're using an old one from FFXI times then you might indeed wanna look at it!
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#5 Jan 31 2011 at 7:32 AM Rating: Good
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Well, if it's anything like those digital watches and other such things that use the same little silver batteries, you will probably be able to tell when the batteries get weak because of faded numbers and such. So if you see that, replace it immediately.

Also, there's a myth that my friends use that if the batteries die in something, and you really need to get it to turn on one last time,(security tokens being a perfect example of this) you can try putting it in the freezer for a bit, and it might be able to rouse that one last bit of juice out of it. Not sure if that myth is true, but I've seen it work, and I know that colder things conduct electricity better, so I guess it's not based on wild theories at least. Still wouldn't rely on it, but like I said I have seen it work before with cheap phones and stuff like that.

Oh and never store the token in the sun or in a very hot place. Batteries normally self discharge at a couple percent per year at room temperature, but if stored at 90-100 degrees or higher, they can discharge 25%+ per year, and the sun adds like 20-30 degrees. Doesn't matter for me, since right now it's the middle of winter, but if you live in a warmer climate or maybe during the summer, it's something to keep in mind.

Lastly, the things are pretty cheap... If you have been using it for years, maybe just replace it occasionally. I heard from people in my linkshell that they've seen them die anywhere from 6 months in to 3 years. You can probably make them last a lot longer if you press the button a second time to shut it off after you're done, instead of letting it time out and turning itself off.

I have no idea why I know that much about batteries, but whatever, hope it helps ya'. :P
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#6 Jan 31 2011 at 7:50 AM Rating: Good
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Think you're safe for a long time. I'm using the one from FFXI when they were first released, still going strong after all this time. That was in 2009, using it at least once if not a couple of times a day. My CE one is still in the box, untouched. As for changing them, you can do that on your Squeenix member's page.
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#7 Jan 31 2011 at 8:49 AM Rating: Good
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Their was a thread on this allready. he lost/broke his token and you need it to logg in to your account. He was locked out from all SE accounts. What he did was call SE and he said in about 5 min of questions they took the token off his account.
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#8 Jan 31 2011 at 9:05 AM Rating: Good
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You need to fill out a ticket on SE's website before calling them or they won't help you. And you better hope your battery doesn't die after 5:00 pm PST on a friday or you'll be stuck like Chuck 'til monday morning.

When mine broke I didn't bother replacing it, it's too much trouble.
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#9 Jan 31 2011 at 11:18 AM Rating: Decent
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From SE, and Blizzard, I've been told that through daily usage they last about 1 year on average (they use the same authenticators, just different serial #s)

With that said, my WoW authenticator I've had for 3 years and it still works, but I barely use it, except for starcraft account management. Blizzard will ship you a new one (for free) immediately if your battery runs out, I have not had to deal with Square Enix's take on this though. Oh, and also if you get hacked in WoW blizzard sends you one for free instead of making you pay $6. SE I know does not do this, but they should.
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#10 Jan 31 2011 at 12:36 PM Rating: Decent
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The main reason I have been asking was because when I was in the ffxiv alpha, when we were waiting in queues to get on the servers at the start of the test, you had to type your OTP everytime you couldnt get on, must have taken about 1 yr life out of it then.
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#11 Jan 31 2011 at 5:27 PM Rating: Decent
Edited by bsphil
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scrish wrote:
Does anyone know if theres any indecation if the battery in a security token is about to die soon?
No, but the lifespan is in years, I wouldn't be surprised if the token works for another 5 years.

scrish wrote:
The main reason I have been asking was because when I was in the ffxiv alpha, when we were waiting in queues to get on the servers at the start of the test, you had to type your OTP everytime you couldnt get on, must have taken about 1 yr life out of it then.
It's still draining battery life even when you aren't using it, it's just slower. The internal clock still needs to stay relatively accurate. So using the token a lot during alpha (I did as well, I was in the first batch of FFXI tokens, and my token is still working) won't hamper it as significantly as you seem to think.



Edited, Jan 31st 2011 5:30pm by bsphil
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