I think you may be reading too much into it. I think they're very interested in the opinions of people who may come back if X Y and Z happen.
I wonder though - because if someone hasn't really played the game, how can they really diagnose what needs to be changed? Granted there are more general questions on the poll but I don't think that you need a huge sample size comprised of people who haven't played in 5 months to get a good sense of what people think the system needs to be fixed.
Its not like they are asking super specific questions. If they were asking "do MRD do too much damage?" yeah that needs to be addressed by people currently playing. Asking "would you like some instanced combat", or "would you prefer smaller groups" can/should be asked of the entire potential population. Edited, Feb 17th 2011 7:01pm by KujaKoF