Forum Settings
       
This Forum is Read Only

Playing this Game on a College CampusFollow

#1 Feb 24 2011 at 11:28 PM Rating: Good
***
3,962 posts
Hello!

My girlfriend recently moved onto a college campus and hasn't tried to update until now. She's receiving a 11023 error "Unable to access server for version check." I'm curious if anyone else has encountered this problem recently?

I'm wondering if it's specific to places where torrents are blocked. Obviously this would make the game 100% unplayable for her unless I lugged her box to my house every time there was a patch. Are there any other troubleshooting methods for this or has anyone got any input?

Edit: Also, assuming this problem, I'm guessing direct download won't solve it, as it won't even connect to check and confirm that anything put in the patch folder is there? And thus install it? Or it will?

Edited, Feb 24th 2011 9:42pm by RamseySylph
#2 Feb 25 2011 at 12:47 AM Rating: Good
*
88 posts
more than likely her school blocks torrents and ffxiv itself. I have the same problem and I use a vpn server to get around it. Bolehvpn.net is good and what i use. good luck
____________________________

-Sanctus-
World Of Warcraft: ~Retired~
Sanctuss - 45 Orc Shaman - Lightnings Blade
Evokur - 70 Blood Elf Warlock - Mug'Thol

Final Fantasy 11: ~Retired~
|Quetzalcoatl|
WHM40 SMN80 PLD62 BRD33 WAR31 NIN18 DRG25 BLM15
Elvaan Male
Sandoria Rank 8
http://ffxi.allakhazam.com/profile.xml?152468
Avatars: O Fenrir: O

#3 Feb 25 2011 at 5:06 AM Rating: Decent
Avatar
**
257 posts
I would suspect that the college blocks the ports used for atleast the update check, if it cant connect to the server doesnt mean that torrents are blocked because it doesnt even get to the torrent part, all I could suggest is what the person above said because it is very unlikely that the college would open ports for her because it compromises security.

Alot of time it is common practice to block all firewall ports appart from the ones needed to run software installed on the sites PCs so this would be the logical problem
____________________________
FFXI (Long since retired)
Delsus
Server: Cerberus

FFXIV
Delsus Highwind
Server: Ragnarok
#4 Feb 25 2011 at 7:47 AM Rating: Good
**
800 posts
Have her talk to her IT admin at the college before trying to get around it herself. I had a similar problem with FFXI when I was in college; they weren't intentionally blocking online games, they just had a pretty large port restriction. My IT admin was willing to help me open them. She'll need all the documentation though (game name, publisher, and especially the ports).
#5 Feb 25 2011 at 8:00 AM Rating: Decent
Avatar
**
257 posts
Hydragyrum wrote:
Have her talk to her IT admin at the college before trying to get around it herself. I had a similar problem with FFXI when I was in college; they weren't intentionally blocking online games, they just had a pretty large port restriction. My IT admin was willing to help me open them. She'll need all the documentation though (game name, publisher, and especially the ports).


It is very rare that an admin team would do this, because there are so many issues with opening ports, and ffxiv needs alot of ports open that shouldnt be open unless you need them. if someone wanted to attack a network and sees a mass of unusual ports open that would be the first place to attack.

Im not saying the op shouldnt ask, im just saying that it is highly unlikely that they would allow it due to security reasons
____________________________
FFXI (Long since retired)
Delsus
Server: Cerberus

FFXIV
Delsus Highwind
Server: Ragnarok
#6 Feb 25 2011 at 8:29 AM Rating: Decent
**
602 posts
couldnt she just ask what ports are open and forward them?
____________________________
FFXI: Dashiel. (Asura) Puppetmaster.
FFXIV: Majidah Sihaam. (Besaid)
Marauder, Weaver & Alchemist.

#7 Feb 25 2011 at 1:46 PM Rating: Decent
***
3,178 posts
Have her call the IT department and request them to forward ports 55296-55551.

Forward Ports = 55296-55551

This should not be an issue for them.
#8 Feb 25 2011 at 3:55 PM Rating: Decent
***
3,962 posts
xSanctusx wrote:
more than likely her school blocks torrents and ffxiv itself. I have the same problem and I use a vpn server to get around it. Bolehvpn.net is good and what i use. good luck


Hmmm, this is 78$ a year, if it worked it would be worth it. How does it work exactly out of curiosity? If it's just connecting to this thing first, does it only use ports that are open and then redirects everything properly? Does it require any maintenance after setup? I ask this because while I have no doubt that if it would work on her campus I could get it setup, I don't want to be fiddling with it frequently, and she's not going to be able to work with it.

I've considered port forwarding but is that possible without access to the router being used? In her school's network she's on a subnet with no access to a router and the whole thing stops working if you enable any kind of NAT device. Basically, I can't set up a router in there at all, just a switch. I don't port forward much because luckily when I was in college I had no issues, was at a fairly small/lenient school.
#9 Feb 25 2011 at 4:24 PM Rating: Good
***
3,178 posts
Have you asked IT about opening the FFXIV ports?

Seems like a much easier first step.

Edited, Feb 25th 2011 5:25pm by RufuSwho
#10 Feb 25 2011 at 4:37 PM Rating: Decent
**
335 posts
RamseySylph wrote:

I've considered port forwarding but is that possible without access to the router being used? In her school's network she's on a subnet with no access to a router and the whole thing stops working if you enable any kind of NAT device. Basically, I can't set up a router in there at all, just a switch. I don't port forward much because luckily when I was in college I had no issues, was at a fairly small/lenient school.


One of the main reasons I moved off campus is because of how universities tend to restrict downloads. You will not be able to port forward. You need access to the router which will require a valid user name and password. Like others have suggested you can ask the IT people, but they were not able to help me. There are a few ways to get around it such as a VPN, downloading the patches from some FTP server, or if the university has a network for gaming you might be able to manage to connect to that network by claiming her MAC address is that of a gaming console and then download the updates that way. If you do the last option just be careful because apparently that connection isn't monitored and can be unsecured to people sniffing around.
____________________________


#11 Feb 25 2011 at 4:44 PM Rating: Decent
*
176 posts
I'm just spitballing here, but maybe by tethering a smart phone (if she has one, if not, there's the next present you get her) and using her own connection? Looks like people do it for WoW, might be one way of a work around that doesn't involve having to deal with university restrictions.
____________________________


#12 Feb 25 2011 at 6:24 PM Rating: Good
****
7,106 posts
My university had no trouble forwarding ports for me to play. When they asked why and I told them FFXIV, the response was, "cool."

Universities aren't usually trying to block MMO's -- they WANT people to have full legal resources from the internet. Usually it's illegal file-sharing they're trying to stop. Obviously, every university is going to have a different network office, but it'd be silly not to ask.
#13 Feb 25 2011 at 6:52 PM Rating: Decent
**
557 posts
Caesura wrote:
My university had no trouble forwarding ports for me to play. When they asked why and I told them FFXIV, the response was, "cool."


Maybe the psych department is monitoring you ... trying to figure out just how long you can play before you lose it.
____________________________


#14 Feb 25 2011 at 9:15 PM Rating: Decent
***
3,962 posts
I haven't asked yet, we've been busy, but I will be emailing them over the weekend, thanks for the suggestions though guys. Smartphone isn't an option we don't have tethering packages.

Also the idea of downloading a patch on 3G makes me bored just thinking about it.

Edited, Feb 25th 2011 7:16pm by RamseySylph
#15 Feb 26 2011 at 10:52 AM Rating: Good
***
1,112 posts
RamseySylph wrote:

Hmmm, this is 78$ a year, if it worked it would be worth it. How does it work exactly out of curiosity? If it's just connecting to this thing first, does it only use ports that are open and then redirects everything properly?


VPN, or Virtual Private Network basically uses the internet as a connection medium to a network. In effect, once you connect to a VPN it is as if you are physically connected to the network. Imagine your home network is an island, and your destination network (say work, 2nd home, etc) is another island, and in between is the raging white water river known as The Internet. If you could row your boat over to that second island you could use its facilities. To make your passage safe, you build a nice enclosed channel in the raging waters (encryption) and thus are able to use the previously unsafe water in a much safer way to access the other island!

Bad analogy aside, basically once you VPN into another network you can use its assets. Including, for example, its un-firewalled un-restricted internet access.

RamseySylph wrote:
Does it require any maintenance after setup? I ask this because while I have no doubt that if it would work on her campus I could get it setup, I don't want to be fiddling with it frequently, and she's not going to be able to work with it.


Its IT stuff, so will likely need some sort of maintenance at some point :) Usually they are set-up-and-go affairs with little to no changes needed. But you never know with fickle PCs!

RamseySylph wrote:
I've considered port forwarding but is that possible without access to the router being used? In her school's network she's on a subnet with no access to a router and the whole thing stops working if you enable any kind of NAT device. Basically, I can't set up a router in there at all, just a switch. I don't port forward much because luckily when I was in college I had no issues, was at a fairly small/lenient school.


You cant forward a port thats blocked, theyre mutually exclusive really. When you set up port forwarding you are telling the router or whatever "If you get signal coming in on this port, pass it to this machine please". If a port is blocked, the router will ignore any traffic coming in on that port. In effect, with it blocked, if you use port forwarding you're passing on nothing, because it will ignore anything coming in!

You should be aware though that VPN connections require their own ports, and it is entirely possible that these too are locked down. The very best thing you can do is chat with the IT admin and explain your goals. They may allow XIVs ports open. If not, wait a few days and enquire about VPN use (for some mystical work purpose of course) with another of the IT admin people and find out if that too is blocked.
____________________________
To endanger the soul endangers all,
when the soul is endangered it must become a Warrior.
#16 Feb 26 2011 at 12:23 PM Rating: Decent
Avatar
**
257 posts
Kordain wrote:
RamseySylph wrote:

Hmmm, this is 78$ a year, if it worked it would be worth it. How does it work exactly out of curiosity? If it's just connecting to this thing first, does it only use ports that are open and then redirects everything properly?


VPN, or Virtual Private Network basically uses the internet as a connection medium to a network. In effect, once you connect to a VPN it is as if you are physically connected to the network. Imagine your home network is an island, and your destination network (say work, 2nd home, etc) is another island, and in between is the raging white water river known as The Internet. If you could row your boat over to that second island you could use its facilities. To make your passage safe, you build a nice enclosed channel in the raging waters (encryption) and thus are able to use the previously unsafe water in a much safer way to access the other island!

Bad analogy aside, basically once you VPN into another network you can use its assets. Including, for example, its un-firewalled un-restricted internet access.

RamseySylph wrote:
Does it require any maintenance after setup? I ask this because while I have no doubt that if it would work on her campus I could get it setup, I don't want to be fiddling with it frequently, and she's not going to be able to work with it.


Its IT stuff, so will likely need some sort of maintenance at some point :) Usually they are set-up-and-go affairs with little to no changes needed. But you never know with fickle PCs!

RamseySylph wrote:
I've considered port forwarding but is that possible without access to the router being used? In her school's network she's on a subnet with no access to a router and the whole thing stops working if you enable any kind of NAT device. Basically, I can't set up a router in there at all, just a switch. I don't port forward much because luckily when I was in college I had no issues, was at a fairly small/lenient school.


You cant forward a port thats blocked, theyre mutually exclusive really. When you set up port forwarding you are telling the router or whatever "If you get signal coming in on this port, pass it to this machine please". If a port is blocked, the router will ignore any traffic coming in on that port. In effect, with it blocked, if you use port forwarding you're passing on nothing, because it will ignore anything coming in!

You should be aware though that VPN connections require their own ports, and it is entirely possible that these too are locked down. The very best thing you can do is chat with the IT admin and explain your goals. They may allow XIVs ports open. If not, wait a few days and enquire about VPN use (for some mystical work purpose of course) with another of the IT admin people and find out if that too is blocked.


Hmm I would expect vpn ports would be open, they can be really useful for staff, the only way it wouldnt work for a student is if there was an access list preventing vpn connections to the subnet she is on, but i think we will have just about covered all possibilities.
____________________________
FFXI (Long since retired)
Delsus
Server: Cerberus

FFXIV
Delsus Highwind
Server: Ragnarok
#17 Feb 28 2011 at 11:37 AM Rating: Good
**
291 posts
My younger brother is in a similar situation. What I do is I download the files to my pc from SE, then host them so that he can pull them down. Then he just has to put them in the right folder and the updater will apply them automatically the next time he starts.
____________________________

#18 Feb 28 2011 at 6:36 PM Rating: Good
**
300 posts
For awhile I had to use hotspotshield (I think that's the name) to access both FFXI and FFXIV because the ISP I changed to was blocking SE's IP address. Took me awhile to figure it out, but once I did they were nice enough to unblock them. Looks like your deal is either ports or IP blocking ... hotspot is a free VPN, but since it is free I had problems with it randomly disconnecting me (usually after being on it 2-4 hours straight).
____________________________
Drklighter of FFXI on Cerberus
Biggs Darklighter of FFXIV on Kashuan
This forum is read only
This Forum is Read Only!
Recent Visitors: 18 All times are in CST
Anonymous Guests (18)