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#1 Apr 05 2011 at 12:54 AM Rating: Good
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Ok, I hate being one of those guys...

But I really am a bit out of my depth here, and was hoping someone could give me some advice.
Built a new computer, hoping that I could play FFXIV at a decent graphics level.

So far, nothing but a pain in the ***. Clipping, low frame rate, other issues that make it impossible to play the game.

So the system:
AMD Phenom II X6 1100T (according to the awesome hardward info, this rated a 6336 in pass mark, and according to Mikahla, should be getting 6500+ on the bench mark test)
8gb Ram
Windows 7 64 bit

AMD Radeon 6850 Sapphire Toxic OD GPU - again according to the other thread, this ranks a passmark 2814 - again, should be nice and awesome.

So I plug in FFXIV... and... not so spiffy.

Running the bench mark test, I got 2811 for the high rez graphics and a nice 4300 for low rez graphics.
Still, not exactly stunning.

So, help me out please. Am I shooting too high, should I go with "standard" graphics on the game in lower rez? Or is there something I'm missing completely in set up that I can do to boost my performance.

As a side note, my GPU hasn't gone above 41degrees, so I'm pretty sure I'm not taxing it. CPU's hovering around 32ish?

Again, all help and suggestions welcome and sorry about the "that guy" questions.
#2 Apr 05 2011 at 1:51 AM Rating: Good
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I wouldn't trust the benchmark score. The results (score wise) are very misleading and inaccurate. I scored a 900 on the benchmark last year and the game still ran smoothly for me. The actual performance on the CG scenes in said bench is fairly accurate though.

Edited, Apr 5th 2011 12:51am by UltKnightGrover
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#3 Apr 05 2011 at 2:15 AM Rating: Decent
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Do you have recent ATI drivers or default windows ones?

Can you check if your CPU cores are running at full speed?

I once lost 1.5k benchmark points after moving it to a different disk, defragging it resolved it.

Did you force morpholigical filtering or any other form of AA in the catalyst control center?
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#4 Apr 05 2011 at 3:40 AM Rating: Decent
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It's definately not accurate. I too scored an 2800 on the benchmark, and i've been running the game smoothly at max settings ever since regardless. The only real problem i have is with really busy cutscenes, there's a slight slowdown here and there. But that's to be expected really.
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#5 Apr 05 2011 at 6:54 AM Rating: Good
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For more detailed infos about the workload of your CPU and GPU I'd recommend using GPU-Z and CPU-Z.
It's easy to check if one is slowing down the other. Just check the workloads. If the CPU is running at close to 100% it's slowing down your system. If the GPU is running at close to 100% but the CPU isn't, that's normal.

The 6850 is cappable of running the game without problems. I'm using a 5850 card which offers a similar performance and FFXIV is running smoth at 1920x1080 with high settings.
So GPU shouldn't be the problem.

CPU seems to be fine too.

Is the RAM in the correct slots to use dual channel or tripple channel? Consult your mainboard manual if you're not sure.

What about your harddrive? Is it also new or from a previous machine and maybe some years old?
Might not make a big difference but if it's really an old one it's possible.

Is your power supply strong enough for the components? I'd say it should have ~500W for the components you listed.

Are your mainboard settings correct?
Try a full bios reset, make your settings and try running your machine at default clock speed if you overclocked.

And don't forget to turn off Ambient Occlusion in the FFXIV settings.

With your specs you should be able to get a high res benchmark result of ~3500-4000.

I hope that you can find out what's slowing you down with some of that info.

EDIT:
The temperature for your GPU is too low. At full load you should see something around 65-75°C except you use watercooling.
CPU is rather low too. Even with a good air cooler you should see temps of ~50-60°C when it's running at high load.

If your GPU is not running at max load when running the benchmark or FFXIV something is wrong. Did you install any software provided with your card? Maybe there is some kind of setting that's preventing your card from running at full speed.
Power saving functions kill the performance.
Again, check your CPU's and GPU's workload to get a clue what's going on.

Edited, Apr 5th 2011 3:36pm by RidingBean
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#6 Apr 05 2011 at 7:45 AM Rating: Good
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what are your settings for the game?
and have you tried other games to see if they run smooth

im running the 1090T, 8gb ram, and the 6970 and the benchmark test gave me 4500 high 5500 low

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#7 Apr 05 2011 at 9:25 AM Rating: Good
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Yeah, here comes the fun parts for me ;)
While I can build a nice PC... fine tunning it is something I've never had to do... so, please bare with me and thank you again for all the help.

I'll go over the suggestions, and see what I can fix:

Thought I had the latest drivers for my card, but I'll double check in a bit

I'm going to run CPUZ and GPUZ in a bit and put up the work loads (sorry, just woke up)

Disk is brand new, shouldn't need defragging (Western Digital 1TB Black edition, for those interested) - but I've seen weirder things and a defrag is hardly something hard to do ^^

1000W gamer power supply btw - so again, deffinatly not under powered...

Ram's in the right place 2 dual channel sets of 4gigs each

I... may have forced some AA through catalyst - should I turn that off?

Also, Ambient Occlusion - is it naturally on or off in FFXIV? (config just has a click - doesn't say off or on)

The GPU temp has always had me a bit baffled, mostly because I haven't added any additional cooling (Fan on the side of the case, plus the cooling that came with it) - I did adjust the power saving protocols in Windows 7 - not sure if there's anywhere else to adjust.

I'll hit Bios and see what's going on with my CPU. The temp there has never really bothered me, went all out and got a Corsair liquid cooling system for the processor (Same price as the air cooler I was looking at, just a fiddly pain in the *** to install ;) ).

Current settings for FFXIV are standard across the board, and was trying in full 1080...

Back in a bit with the CPUZ and GPUZ results
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#8 Apr 05 2011 at 9:37 AM Rating: Decent
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Disk being new has nothing to do with needing defrag, and windows 7 actually does it weekly by default, but it wouldn't hurt to check, if it's reasonably defragmented already an attempt won't take more than 5 minutes, though I really doubt it's related.

Maybe temp throttling on CPU or GPU?

Some mobos will set the CPU at the lowest step if cool and quiet is disabled.

Most of the time you shouldn't force antialiasing on a game that supports it natively, make sure morpho filtering is disabled too.

Oclussion off = checkbox not ticked.

Windows power profiles affect max CPU speed too, might want to check you didn't limit it by mistake.

AshokaPrime wrote:
Yeah, here comes the fun parts for me ;)
While I can build a nice PC... fine tunning it is something I've never had to do... so, please bare with me and thank you again for all the help.

I'll go over the suggestions, and see what I can fix:

Thought I had the latest drivers for my card, but I'll double check in a bit

I'm going to run CPUZ and GPUZ in a bit and put up the work loads (sorry, just woke up)

Disk is brand new, shouldn't need defragging (Western Digital 1TB Black edition, for those interested) - but I've seen weirder things and a defrag is hardly something hard to do ^^

1000W gamer power supply btw - so again, deffinatly not under powered...

Ram's in the right place 2 dual channel sets of 4gigs each

I... may have forced some AA through catalyst - should I turn that off?

Also, Ambient Occlusion - is it naturally on or off in FFXIV? (config just has a click - doesn't say off or on)

The GPU temp has always had me a bit baffled, mostly because I haven't added any additional cooling (Fan on the side of the case, plus the cooling that came with it) - I did adjust the power saving protocols in Windows 7 - not sure if there's anywhere else to adjust.

I'll hit Bios and see what's going on with my CPU. The temp there has never really bothered me, went all out and got a Corsair liquid cooling system for the processor (Same price as the air cooler I was looking at, just a fiddly pain in the *** to install ;) ).

Current settings for FFXIV are standard across the board, and was trying in full 1080...

Back in a bit with the CPUZ and GPUZ results



Edited, Apr 5th 2011 10:41am by Ilean
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#9 Apr 05 2011 at 10:00 AM Rating: Good
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Alright so, according to GPUZ - Video Card is now running near 100% and I apparently put the sensor for my vid card temp in the wrong place, as it said it hit 71degrees (a bit more of where I would be expecting it) though the fan was only operating at 36%, so not too worried.

CPUZ... I just don't know how to read
Voltage hovered between 1.308 and 1.408v
Core speed was 3300+Mhz (which I think is max for the processor... so wonder what's going on there... time for a trip to Bios)

Still pulling ~4500 score on the official Benchmark test (the Cut scenes one), in Low rez...
Messing with some more settings, I'll see what happens
****************************************************

Ilean posted faster than I was ;)

Saddly, I don't know what temp throttling is...

Windows power profile is set for Min 5%, Max 100% on CPU

Occlusion is off then ^^

I disabled the AA and Morpho filters as well... time to run again, see what happens....
#10 Apr 05 2011 at 10:32 AM Rating: Decent
RidingBean wrote:
CPU is rather low too. Even with a good air cooler you should see temps of ~50-60°C when it's running at high load.


Most of your info is correct, this however is not... Depending on the cooler the OP has. I have a Thermaltake FRIO which is middle of the road price wise, but is usually towards the top of the charts in benches... any way at lowest fan settings I run between 25 and 32 depending on the time of year in almost every game including XIV.

To the OP hopefully you've played the game prior to asking this. As others have stated, the Bench is no longer relevant.
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#11 Apr 05 2011 at 12:48 PM Rating: Good
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Turn Ambient Occlusion off. It is a giant resource sink and doesn't give you much visual reward.

If you want to get some higher#, there is always overclocking :)
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#12 Apr 05 2011 at 12:53 PM Rating: Decent
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AshokaPrime wrote:
Alright so, according to GPUZ - Video Card is now running near 100% and I apparently put the sensor for my vid card temp
CPUZ... I just don't know how to read
Voltage hovered between 1.308 and 1.408v


Is this the vcore voltage? see if you have vdroop disabled in the bios. The volts should not jump this much...


Edited, Apr 5th 2011 4:09pm by HamtarotheHam
#13 Apr 05 2011 at 12:55 PM Rating: Good
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AshokaPrime wrote:
Alright so, according to GPUZ - Video Card is now running near 100% and I apparently put the sensor for my vid card temp in the wrong place, as it said it hit 71degrees (a bit more of where I would be expecting it) though the fan was only operating at 36%, so not too worried.

CPUZ... I just don't know how to read
Voltage hovered between 1.308 and 1.408v
Core speed was 3300+Mhz (which I think is max for the processor... so wonder what's going on there... time for a trip to Bios)

Still pulling ~4500 score on the official Benchmark test (the Cut scenes one), in Low rez...
Messing with some more settings, I'll see what happens
****************************************************

Ilean posted faster than I was ;)

Saddly, I don't know what temp throttling is...

Windows power profile is set for Min 5%, Max 100% on CPU

Occlusion is off then ^^

I disabled the AA and Morpho filters as well... time to run again, see what happens....


Looking at your number again, I think your CPU is bottlenecking juts slightly. As for your GPU temp...well...I don't know about you, but most modern GPU can easily hit 90+ C at full load even with fan running at 100%. If your GPU is @ 71C at 36% fan speed while running ff14, it probably not being tax very much. To give you something to compare, my GTX470 runs ff14 at mid 70s to low 80s at 80% - 90% fan speed.
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春天不是讀書天,
夏日炎炎正好眠,
等到秋來冬又至,
收拾書包好過年。
[ffxivsig]1115954[/ffxivsig]
#14 Apr 05 2011 at 1:28 PM Rating: Decent
You can't compare the GTX 400 series well 460 70 or 80 to almost anything AMD had out when it comes to heat or fan speed.

I haven't owned a desktop AMD card for a few years so I can't directly comment on the OPs card, but yes current gen GPUs CAN run at higher temps... most don't though.
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#15 Apr 05 2011 at 1:36 PM Rating: Decent
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I have a 1090T, the hard disk is 3 years old, 8Gb of RAM and a HD4850 and yet the game runs fine on max settings in low res..
My CPU runs 46 degrees while playing FFXIV.. 40 if the CPU is underclocked by 1%.. so this is my question..: Do you perhaps have an energy of lifespan saving program running such as Asus EPU..?
If it is then it's probably set on "Max power saving mode" and it's underlocking your CPU.. this causes a significant drop in system performance..

Also if you're using SmartDoctor.. I suggest you to use the SmartCooling feature.. with that you can program the fan to change it's speed depending on the GPU temperature..

Edited, Apr 5th 2011 3:38pm by KaineGestalt
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#16 Apr 05 2011 at 5:19 PM Rating: Good
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344 posts
Hey guys
thanks for all the help really!!

The sad truth is... I have no idea.
I've adjust everything I can think of... and still not being impressed

So, I'm going to play on standard graphics for now, and take my comp up to someone who knows more than me and see what I can do.

I'll let everyone know how it works out...

again... Thank you so much for the help.
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90 BLU, PUP, DNC, THF, COR & BRD.... yes, I finally finished BRD to 90....

I once ate the soul of a MNK
It tasted like chocolate.
#17 Apr 06 2011 at 12:15 AM Rating: Good
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1,146 posts
PerrinofSylph, ****** Superhero wrote:
RidingBean wrote:
CPU is rather low too. Even with a good air cooler you should see temps of ~50-60°C when it's running at high load.


Most of your info is correct, this however is not... Depending on the cooler the OP has. I have a Thermaltake FRIO which is middle of the road price wise, but is usually towards the top of the charts in benches... any way at lowest fan settings I run between 25 and 32 depending on the time of year in almost every game including XIV.

To the OP hopefully you've played the game prior to asking this. As others have stated, the Bench is no longer relevant.


That would be interesting because you'd have lower temps than watercooled systems. Is this the core temp or just a temp of a sensor? I use a watercooled CPU and core temps hover around 40°C when all cores are at full load (Intel Core i7 860, tested with coretemp).
When running FFXIV only 1 core is running at almost full load while the others jump between ~0-30%.

I agree with you though. The benchmark isn't that relevant anymore as indicator how well the game might run on your machine. They improved performance quite a bit since release so you'll experience much smother graphics.
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#18 Apr 07 2011 at 12:25 PM Rating: Decent
RidingBean wrote:
That would be interesting because you'd have lower temps than watercooled systems. Is this the core temp or just a temp of a sensor? I use a watercooled CPU and core temps hover around 40°C when all cores are at full load (Intel Core i7 860, tested with coretemp).
When running FFXIV only 1 core is running at almost full load while the others jump between ~0-30%.


Sorry I didn't see this until now...

Right now it's about 19C in the house, I'm running an i7 950 stock clock atm and 2x GTX470 near max settings w/o AO and windowed @ 1640x1080 on a 1920x1200 screen. My MoBo (EVGA FTW3 most current BIOS) has a CPU temp read out and software temps agree with it within 1C and the MoBo sensor is usually higher.

CPU is sitting at 40-ish% usage readin is 30C in Uldah repair NPC with loads of PCs around
GPU 1 is at 66% usage and 70C
GPU 2 is at 42% usage and 68C

hope that clarifies things?

BTW outside in a bush/plant and same settings CPU jumps to 34 and GPU 1 will sit around 90 and GPU 2 around 85ish @ 70ish% fanspeed

Maybe somethings wrong with your temp program? Or you need to reset your heat sinks with a better TIM.

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