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Problem on startupFollow

#1 Apr 06 2011 at 6:23 AM Rating: Decent
2 posts
Hello,

I keep having this problem on startup for both the Beta Version and the original version I installed. It keeps saying "Final Fantasy XIV... Has Stopped Working"

I get the following code:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxivboot.exe
Application Version: 0.9.1.0
Application Timestamp: 4c24bc27
Fault Module Name: atiumdag.dll
Fault Module Version: 8.14.10.723
Fault Module Timestamp: 4b59aa8d
Exception Code: c0000005
Exception Offset: 00210eb6
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 5129
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

#2 Apr 06 2011 at 7:40 AM Rating: Good
Scholar
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844 posts
That's the ATI driver crashing.

Uninstall it from the windows control panel, then boot up in failsafe mode (spam F8 as windows starts loading) and run driver sweeper to make sure all the ATI files are gone: http://downloads.guru3d.com/download.php?det=1655

After that restart windows normally and download the latest catalyst suite from www.amd.com

If that doesn't solve it chances are it's hardware related. You will want to stress test your RAM/CPU/GPU in that case, there are good guides to it you can google.

Luck!

cactusman07 wrote:
Hello,

I keep having this problem on startup for both the Beta Version and the original version I installed. It keeps saying "Final Fantasy XIV... Has Stopped Working"

I get the following code:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxivboot.exe
Application Version: 0.9.1.0
Application Timestamp: 4c24bc27
Fault Module Name: atiumdag.dll
Fault Module Version: 8.14.10.723
Fault Module Timestamp: 4b59aa8d
Exception Code: c0000005
Exception Offset: 00210eb6
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 5129
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


____________________________
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#3 Apr 06 2011 at 6:02 PM Rating: Decent
2 posts
Thanks
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