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Constantly r0ing, Australian ISP problem?Follow

#1 Jul 01 2011 at 9:21 PM Rating: Decent
18 posts
After playing perfectly since release, around 3 weeks ago I have begun r0ing constantly from game, and basically I cannot play.

After numerous attempts and fixes, and phone calls to my ISP "Internode" they reckon it's some issue on Squares end, and other Australian ISP's have been receiving similar issues.. so basically, anyone out there from Australia? and able to play the game fine on Internode, or other Aussie ISPs.

Even now trying to log into the forums to link my on goin thread there, the site is lagging and wont even load! feels like some issue between me and Japanese hosted servers or something.. not to forget that this problem didn't exist since release, up until recently.

http://forum.square-enix.com/ffxiv/threads/13308-Error-%2830002%29-Disconnecting-every-30-minutes-sometimes-not-.

I would also love to hear from someone else in Australia who happens to be with Internode, if I can.



Edited, Jul 2nd 2011 5:11am by Sarufang

Edited, Jul 2nd 2011 5:11am by Sarufang
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#2 Jul 01 2011 at 9:46 PM Rating: Excellent
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3,530 posts
Maybe you hit extra extra surplus: SE saw your ranks and just figured that they needed to forcefully intervene. :P

I don't actually have an answer to your problem, though. SE recently said they were messing around with servers, though... maybe it'll fix itself?
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#3 Jul 02 2011 at 3:08 AM Rating: Default
18 posts
KaneKitty wrote:
Maybe you hit extra extra surplus: SE saw your ranks and just figured that they needed to forcefully intervene. :P

I don't actually have an answer to your problem, though. SE recently said they were messing around with servers, though... maybe it'll fix itself?


You know.. I totally made that joke to myself last week! I've tried so many things now, that almost seems likely. But honestly like you mention.. basically my only hope now is "a magic fix" the same way it broke.. I sure don't like relying on that though.

Even opening up the command prompt, and doing "ping lodestone.finalfantasyxiv.com -n 100" I get around an average 500-600ms ping, and 30% or so packet loss.. something feels wrong.... I just don't know where to proceed.

The thing that sh*ts me the most is, I've been playing without error since release, then about 3 weeks ago I just woke up to it like this, there wasn't a patch, nothing changed... annoying!.

Edited, Jul 2nd 2011 5:10am by Sarufang

Edited, Jul 2nd 2011 5:10am by Sarufang
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#5 Jul 02 2011 at 4:14 AM Rating: Default
18 posts
Victrola wrote:
This is an issue you have to take up with your gov't.

My download/upload rates have skyrocketed with the Canada and Australia limitations. It frees up the backbone from unnecessary bandwidth use, and places it directly where it belongs (in the hands of the states).

So this all just happened 3 weeks ago? and is causing my issue solely with FFXIV?. I'll phone up Ms Gillard tomorrow and ask her to help.

Got off the phone with the ISP then, he took control of my comp and tried some things, this is what he left in the notepad for me to tell Square.

Trace routes prove fine until it hits their network.
Tried routing through different LNS's (one in sydney, one in perth) - no difference.
Pings to every other website is fine.
Packetloss only to central server.
Problem is not ISP side.



Edited, Jul 2nd 2011 6:20am by Sarufang
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#6 Jul 02 2011 at 10:30 AM Rating: Good
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3,530 posts
Sarufang wrote:
Victrola wrote:
This is an issue you have to take up with your gov't.

My download/upload rates have skyrocketed with the Canada and Australia limitations. It frees up the backbone from unnecessary bandwidth use, and places it directly where it belongs (in the hands of the states).

So this all just happened 3 weeks ago? and is causing my issue solely with FFXIV?. I'll phone up Ms Gillard tomorrow and ask her to help.

Got off the phone with the ISP then, he took control of my comp and tried some things, this is what he left in the notepad for me to tell Square.

Trace routes prove fine until it hits their network.
Tried routing through different LNS's (one in sydney, one in perth) - no difference.
Pings to every other website is fine.
Packetloss only to central server.
Problem is not ISP side.


Don't listen to Vic; the guy's completely batsh*t... and apparently also kind of a jingoist. >_<;
____________________________
"... he called to himself a wizard, named Gallery, hoping by this means to escape the paying of the fifteen hundred crowns..." (Machen 15)

"Thus opium is pleasing... on account of the agreeable delirium it produces." (Burke para.6)

"I could only read so much for this paper and the syphilis poem had to go."
#7 Jul 03 2011 at 6:44 AM Rating: Excellent
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929 posts
I'm an Aussie player and I also have issues with latency. I am not that tech savvy but there is some talk about it on the Whirlpool forums. Some days I am fine, and other days, bang on 6pm I go r0 and it lasts for 1-2 hours. Sometimes I will drag on as late as 8-10pm which is my linkshell's leve party time.

Can't really help you solve any problems but just letting you know you arne't alone
#8 Jul 03 2011 at 8:58 AM Rating: Excellent
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1,112 posts
Magnesium02 wrote:
bang on 6pm I go r0 and it lasts for 1-2 hours. Sometimes I will drag on as late as 8-10pm which is my linkshell's leve party time


Sounds like either your ISP is shaping traffic at peak times, or you have a huge contention ratio at your exchange above desired levels. If its happening a lot contact your ISP and ask if they shape traffic at peak and if XIV would be affected. If they dont/deny it ask about your contention ratio at your exchange.

Either way they shouldn't be killing your net at peak times. I had this issue with an old ISP in the UK-- Virgin Media had almost double the subscribers connected to my exchange than it supported, so my internet basically died after 5pm when people are home from school/work. I ended up canceling my contract and getting the money back from them (that they demanded for canceling early) through a small claims court. What a royal pain in the **** it was! I only wanted internet that worked... you wouldn't think its 2011 sometimes!
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