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Patch broke my account? [solved/go ahead and nuke it]Follow

#1 Jul 22 2011 at 6:25 AM Rating: Decent
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Right, time to whine.

So, after not having logged in for about two months, I tried to get back in today but the character selection screen greets me with this nice error:

Quote:
50002 The proper options must be added to a FINAL FANTASY XIV account before a character can be created. Return to the login screen and access the Square Enix Account Management system to add Options.


Well, I'm in the account management system and there are no options for FFXIV to be added. Clicking on the service options for FFXIV only gives me this:

Quote:
FINAL FANTASY XIV
This service account cannot perform any actions regarding options.
If you would like to use options, please enter a registration code from a commercial copy of the software and apply it to this service account.


Well, I guess this is GG? If I try to create a new service account for FFXIV by using my registration code, I get an error of it already being in use.

edit: No longer an issue.


Edited, Jul 22nd 2011 9:41am by Omena
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#2 Jul 22 2011 at 6:29 AM Rating: Good
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have you tried contacting SE?

edit: here's their na # that took me a week to get : 310 846 0345

Edited, Jul 22nd 2011 8:31am by TempLoop
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#3 Jul 22 2011 at 6:40 AM Rating: Decent
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I just sent them a message through the account help thingy-majig. Supposedly they should answer "soon".
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#4 Jul 22 2011 at 7:20 AM Rating: Good
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Any chance you got hacked, and um, you know, whatever happened after that? I haven't logged in for 1.5 months and today everything was smooth.
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#5 Jul 22 2011 at 7:40 AM Rating: Good
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Ok guys, FALSE ALARM! I'm just a poor old fool who tried to log in using his old beta account.
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