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Reset password email.Follow

#1 Jul 29 2011 at 3:19 AM Rating: Decent
2 posts
When I try and log in to FFXIV, I get the message stating that my account has been temporarily suspended access.
But, whenever I receive the email from Square Enix to reset my password, the email looks like this:

0ƒUê슉õÑsŠP z{Rªæ«xIâÄ Æ¢•ê×J–¦[Rµ«n°Ú-ë^rם\ [Rµ«n±+Z¶ë'¢×^µç-yÕÊ!eµ+Z¶ëj×´\ [Rµ«n°0F¿¸ãx÷Ôu×]¼ã]vó]vóC6ÛmzÓ^ø]õ×_u«^ûOtÑr€HYmJֺöž‰Þ\ [Rµ«n°úè~)^³mû÷Bn—ovÓ]W(…–ÔjÛ

Etc, for the entirety of the email. I have tried many times, but receive the same email every time. I can't ask this on the Square forums as I cannot log in.

Does anyone have any idea what's wrong? Any help would be much appreciated.
#2 Jul 29 2011 at 3:27 AM Rating: Good
65 posts
Same here. I get temp suspension when i play FF from a different town.

The Email i receive on my Computer is broken exactly like yours.
What i do is this: i go to the internet page where i got my emailadress from, and i log in there.
There the email is not broken and i can follow a proper link and change my password.

Hope this works for you too.
good luck
#3 Jul 29 2011 at 3:36 AM Rating: Good
2 posts
Worked like a charm. Thank you very much. :)
#4 Jul 29 2011 at 7:18 AM Rating: Good
2,878 posts
It's to keep people who don't live in your house from logging into your account. I have to reset my password 4 times a week at least because I travel for work and log in from a different hotel all the time.
OniElvaan the Eccentric wrote: I hate my cat so ******* much right now, not because she decided to have her kittens at 5am in my bed, that happens. No I hate her because she decided to have her kittens at 5am in my bed on my chest...

#5 Jul 29 2011 at 9:40 AM Rating: Decent
97 posts
If you use the security Token, you will not have this problem, ever. They are pretty nifty, and I am still using the one I had from FFXI.
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