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Final Fantasy XIV has stopped working.Follow

#1 Aug 27 2011 at 7:18 PM Rating: Decent
8 posts
Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxivboot.exe
Application Version: 1.0.0.0
Application Timestamp: 4c9203ae
Fault Module Name: ffxivboot.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 4c9203ae
Exception Code: c0000005
Exception Offset: 00594f15
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Ran just fine BEFORE the June update. Then it gave me an error after I could not open FFXIV for some reason. I attempted to uninstall the game but it wouldn't let me so I was forced to re-install Windows 7 Ultimate. Now I get this error above. Here are my computer specs:




-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows 7 Ultimate Edition 64bit (build 7600)
Processor Intel(R) Xeon(R) CPU X5650 @ 2.67GHz
Number of Processors Logical Core Count 24 Physical Core Count 12
BIOS Default System BIOS
Language English (Regional Setting: English)
Physical Memory 8179.566MB
Virtual Memory 2047.875MB
Page File 16357.328MB
Storage C:\ Hard Disk Drive Total Disk Space 234.562GB Free Disk Space 191.191GB
DirectX Version DirectX 11
Graphic Device(s) ATI Radeon HD 5700 Series
+Device \\.\DISPLAY1
+Chip ATI display adapter (0x68B8)
+Maker Advanced Micro Devices, Inc.
+Video Memory 1010.422 MB
+Shared Video Memory 3833.783 MB
+DAC Type Internal DAC(400MHz)
+Display Mode 1920 x 1080 (32 bit) (60Hz)
+Driver aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll, atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
+Driver Version 8.17.0010.1091
+Driver Date 7/28/2011 2:39:14 PM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) Speakers (2- High Definition Audio Device)
+Device ID {CA8FC137-2364-4BC2-A86F-3D353D4C0F3B}
+Device Name HdAudio.sys
+Driver Version 6.01.7601.17514
+Driver Language English
+Driver Date 11/20/2010 2:44:24 AM
Sound Device(s) Speakers (2- High Definition Audio Device)
+Device ID {5BC3EB19-B1E2-4425-8C23-485FAA74A82A}
+Device Name HdAudio.sys
+Driver Version 6.01.7601.17514
+Driver Language English
+Driver Date 11/20/2010 2:44:24 AM
Sound Device(s) Digital Audio (S/PDIF) (2- High Definition Audio Device)
+Device ID {AA85D061-C512-4F83-B615-EB8E784185E0}
+Device Name HdAudio.sys
+Driver Version 6.01.7601.17514
+Driver Language English
+Driver Date 11/20/2010 2:44:24 AM
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Mouse
+Notes Axis 3 Button 3 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Keyboard
+Notes Axis 0 Button 128 Field of View 0
Input Device(s) {76C08270-C9BB-11E0-8002444553540000}
+Name Controller (XBOX 360 For Windows)
+Notes Axis 5 Button 10 Field of View 1
Input Device(s) {76CC4240-C9BB-11E0-8004444553540000}
+Name Apple Wireless Keyboard
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {76CC6950-C9BB-11E0-8005444553540000}
+Name Apple Wireless Keyboard
+Notes Axis 0 Button 6 Field of View 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

AMD:CCC-AEMCapturingWindow
General Discussion :: ZAM - Windows Internet Explorer


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AIM 7
Adobe Flash Player 10 ActiveX
CCC Help English
Catalyst Control Center
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Download Updater (AOL LLC)
FINAL FANTASY XIV
SecondLifeViewer2 (remove only)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Internet Explorer\iexplore.exe 00001320
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivconfig.exe 00000660
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe 00000C38
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