Greetings, I am new here but I have a question.
My husband and I wish to return to FFXIV, but he could not log in to his account due to forgotten password. It gave us the "blocked for suspicious activity, please check your e-mail." Well, the issue is that the e-mail address he had used to create the account had been deleted due to being hacked. So now we can't check the e-mail to reset the password.
I've read that you have to call SE to clear this up and it isn't easy. What information will be required of him to get his account back? If anyone has information on this it will be appreciated.