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Whats going on... I clearly bought crysta?Follow

#1 Jan 06 2012 at 3:31 PM Rating: Default
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Inquiry Number: XXXXX XXXX XXXX

Dear user,

Thank you for using the Square Enix Account Management System.

The update of your payment method has completed. The details are as follows.

Date: 12/16/2011
Service Account Name: FINAL FANTASY XIV
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Payment Method: Crysta
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right? i bought it? set it to account? ummmmm

also i cant buy more atm or use click and buy apparently...
#2 Jan 06 2012 at 4:39 PM Rating: Good
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You did buy Crysta. Glad I could help.
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#3 Jan 06 2012 at 4:46 PM Rating: Good
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Do this mean you have to wait to the 16th to log on? I just started picking a pay option and the 16th seemed to be the billing date start. I waited to the 6th because i thought billing payments would be setup on the 6th.
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#4 Jan 06 2012 at 7:59 PM Rating: Default
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so i got billed.. got nothing, isnt this stealing of some sort lol.
#5 Jan 06 2012 at 8:14 PM Rating: Decent
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blackchaos wrote:
so i got billed.. got nothing, isnt this stealing of some sort lol.


Post a screencap of your SE account where it states your Crysta Balance.
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#6 Jan 06 2012 at 8:57 PM Rating: Good
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Mine went through ok so it's not a global issue:

Inquiry Number XXXXX:

Dear ___,

Thank you for using the Square Enix Account Management System.

Your continuous options' automatic transaction has completed. The details are as follows.

Date: 01/06/2012
Service Account Name: FINAL FANTASY XIV
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Option: Mae Rin Kashuan
Service Fee: 300 Crysta
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Basic Service: 699 Crysta

Total: 999 Crysta
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To review continuous options' automatic transactions, please refer to "List Options Continued Automatically" in the Square Enix Account Management System.

To review service fees, please refer to "Crysta Passbook" if your payment method is Crysta and "Review Service Fees" if your payment method is something else in the Square Enix Account Management System.

If you did not request this e-mail, please direct all inquiries to the Square Enix Support Center.
This e-mail has been sent automatically. Any e-mails sent to this address will not be answered.
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#7 Jan 06 2012 at 9:08 PM Rating: Good
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blackchaos wrote:

Date: 12/16/2011
Service Account Name: FINAL FANTASY XIV
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Payment Method: Crysta
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right? i bought it? set it to account? ummmmm

also i cant buy more atm or use click and buy apparently...


If it doesn't show your character /server name, it might not be set to your character correctly. Or did you remove those yourself when you copy pasted the text?
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Maera, Mithra on Cerberus

#8 Jan 06 2012 at 9:20 PM Rating: Good
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3 Hours of reading I recoverd forgotten Click and Buy username and password ,Sept 29 2010 was the last time i logged in there ,verified and added new debitcard to replace expired one, bought Crysta and reactivated account and logged into game.SE covers it **** with all the legal reading I'm happy it's over.Smiley: smile
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#9 Jan 07 2012 at 2:58 AM Rating: Default
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so wait... i bought the wrong crysta?
#10 Jan 07 2012 at 4:07 AM Rating: Good
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After you buy Cryta (More than 1000= $10.00)You still have to go to account management to reactivate the person you want to use. Lots of reading , clicking and choices but you'll be happy when it's over.Your Crysta amount SE has is shown at the top of account management page.To reactivate this account was like using google the info is all there you just have to choose and read every little thing you do.
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#11 Jan 07 2012 at 10:40 PM Rating: Decent
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so i got my money back... since they refuse to you know.. take my money. from here i tried every way i could @ 9pm to buy 5k crysta. ultimatepay or w/e its called declined my card... decline didnt show up up bank end, palpal declined my card... didnt show up on bank end, and clickandbuy put a red flag up on my card so i couldnt use it anymore (clickandbuy transaction was the ony one that my bank was aware of?) from there i had to wait an hour for the red flag to go away... tried click and buy again, and hey got it all to work and i think im set NO **** NO WHY WOULD SE LET ME PAY. So got some error, and atm click and pay says -50 dollars and i have no crysta. none... zero.

/endrant
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