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Crash problemFollow

#1 Feb 17 2012 at 9:51 AM Rating: Good
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54 posts
Just bought a new pc and am having a problem. everything runs great until i've played for around 5-10 min. when the screen goes black, speakers start buzzing. then i have to restart pc.

game settings were:

windowed @1600x900
2x MSAA
8 drawing quality
5 background
standard shadow detail
ambient occlusion off
depth of field on
hardware mouse curson on
texture quality high
texture filtering high

system specs are:

Processor (Intel® Core™ i7-2600K Processor (4x 3.40GHz/8MB L3 Cache)))
Motherboard (ASUS P8Z68-V LX -- Lucid Virtu Technology))
Memory (8 GB [4 GB X2] DDR3-1600 Memory Module - Kingston HyperX))
Video Card (NVIDIA GeForce GTX 560 - 2GB - Single Card))
Case Lighting (Cold Cathode Neon Light - Blue))
Power Supply (700 Watt - Standard))
Processor Cooling (Liquid CPU Cooling System [SOCKET-1155] - ARC Silent High Performance Fan))
Video Card Brand (Major Brand Powered by AMD or NVIDIA))
Primary Hard Drive (1 TB HARD DRIVE -- 32M Cache, 7200 RPM, 6.0Gb/s - Single Drive))
Sound Card (3D Premium Surround Sound Onboard))
Network Card (Onboard LAN Network (Gb or 10/100)))

anyone else have this issue? thanks to any feedback!
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#2 Feb 17 2012 at 11:10 AM Rating: Excellent
Anterograde Amnesia
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12,363 posts
That sounds like either a hardware issue or a driver problem. Even though it's new, have you checked to see if you need to update your graphics drivers?
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#3 Feb 17 2012 at 11:20 AM Rating: Good
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54 posts
Nvidia shows no update needed. got the driver from their site and then used their auto detect option to double check the version i downloaded. eve, starcraft, swtor, mass effect 2, arkham asylum, battlefield 3 all run great. just xiv is having the issue.
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#4 Feb 17 2012 at 11:47 AM Rating: Good
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116 posts
Your crashing issue seems very strange to me.. that system build should be able to handle FFXIV at those settings without any problem. I had originally thought driver problems as well.

idea:: Your crash might be due to over-heating; XIV is especially brutal on GPUs.
Is your computer in a custom, well ventilated case, or is it in a stock (very restrictive) HP/Compaq/etc case?
Also, are you getting the crash in a specific area in the game or does it happen regardless of where your character is?
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#5 Feb 17 2012 at 1:05 PM Rating: Good
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54 posts
Case is rather large, a NZXT tempest evo with two fans on top, two in back, two in front and one on the lefts side. i also upgraded to liquid cooling. package also came with software which alerts me if i'm too hot or stressing out the hdd etc.

i'll keep a log of what i'm doing at crash point tonight after work. this morning it crashed when i opened up the map.

Edited, Feb 17th 2012 2:08pm by nakuMARMADUKE

Edited, Feb 17th 2012 2:12pm by nakuMARMADUKE
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#6 Feb 17 2012 at 10:05 PM Rating: Decent
15 posts
Ok your set up is good. "when the screen goes black, speakers start buzzing. then i have to restart pc." never heard of this before.
Im guessing windows 7? 64 bit.
Have you changed any bios settings? if not Update your bios or reflash to the current bios! & go back into it & cheak your ram is running at the right speed. http://www.asus.com/Motherboards/Intel_Socket_1155/P8Z68V_LX/#download just cheak this is the right page & operating system. also update these from there BIOS, BIOS-Utilities, Chipset ,AUDIO ,VGA ,LAN ,USB.

Now test it im guessing it'll make no difference

But heres 3 steps to set it right, you can do them in any order:
Step 1
graphics card: To be sure you'll need to put ur graphics card into another computer to test it as i suspect this is your issue. try funning ff14 on that pc. wait & see if it works skip to step 3
If everythings is ok
step 2
reinstall windows & go to your primary hard drive right mouse, go propertys, click on tools go error cheak, tick both options, reset your computer & wait 30min/2hours till it finishes. update your windows & reset as needed till its up to date. also update those drivers from the link above before updating windows.
if you have no bad errors
Step 3
Its your motherboard. plain & simple replace it.

I can rule out quite a few possibilitys because you would have blue screens then black screens. altho overheading could be an issue if you fans are the wrong way around. http://www.legitreviews.com/images/reviews/1036/obsidian_airflow.jpg

Edited, Feb 17th 2012 11:10pm by prymortal69

Edited, Feb 17th 2012 11:12pm by prymortal69

Edited, Feb 17th 2012 11:13pm by prymortal69
#7 Feb 18 2012 at 2:37 PM Rating: Good
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54 posts
Ok, after updating the motherboard the problem seems to have fixed itself!! I've decided to go fullscreen so hopefully the ability to minimize the game is on the way and not a 2.0 thing. Thanks everyone!
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