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Just bought the game!Follow

#1 Mar 31 2012 at 6:10 PM Rating: Decent
3 posts
Hello there,

I played FFXIV on beta, and well I liked it but coudn't play and MMO at the time. Now a year or so later, I finaly have free time on my hands and decided to buy it today.

The thing is, I bought it from the Square Enix online store as a Download PC. It went well received the e-mail with the CD-key and such. But the e-mail had instructions on downloading it on Stream. But the thing is, Stream doesn't support FFXIV and i can't input the CD-key there and download the game. It gives me and "invalid cd-key" error.

So, is there any other way of downloading the game? Trying a torrent here, but not sure if it will work. Alredy registered the game on my SE account, and sent them and e-mail asking for help on the matter. But since I want to play it so bad, I am also asking out here, which should be faster ^^

Anyway thanks in advance for the help.

PS: Oh and sorry if the english is bad, not my native language ^^

PS2: Any hints on servers I should pick for a fresh start?
#2 Mar 31 2012 at 8:11 PM Rating: Good
1,948 posts
You meant Steam? Steam does not have FFXIV. And are you sure you bought it from SE Online Store, they have their own download service I don't think they would give you a Steam key.

#3 Mar 31 2012 at 10:10 PM Rating: Decent
3 posts
Yeah i'm pretty sure i bought it from Square Enix, it was on this one:

And the e-mail I received with the CD-key and such, had this on:

Additional Product Information:
FINAL FANTASY XIV [PC DOWNLOAD] - Visit Square Enix MEMBERS at to redeem your loyalty points! The code to redeem your loyalty points can be found under the Unlock Code above.
FINAL FANTASY XIV - Garlond Goggles [PC Download] - In order to activate your game, you please follow the steps below:

1.) Download and install Steam from here:
2.) Create a new account or log in to an existing one.
3.) Once you have logged into Steam, click on “Games” in the top toolbar.
4.) Select “Activate a Product on Steam…” and follow the on-screen instructions.
5.) Enter your product code when prompted to.

After completing all of the above steps, your game should begin downloading and will be available under the “LIBRARY” section of Steam.

As you said, Steam doesn't have FFXIV, which is why I found it strange. The CD-key does work, alredy registered it at the SE account. But I did not receive any download link. So if they have their own download server....I'm kinda worried now.

Inside my SE account, is there a way for me to download the game? Haven't found that.

Anyway thanks for the info.
#4 Mar 31 2012 at 10:12 PM Rating: Decent
852 posts
FFXIV has never ever been on Steam, ever. Either you're mistaken, or you were scammed.
#5 Mar 31 2012 at 10:16 PM Rating: Good
3 posts
Oh man, I'm ashamed now.

Well when you said about their own download server I looked at the e-mail again. And found a site in there At first I tought it was only to locate the order, if it was shipped, so I didn't give it any matter,since I saw the "download guide" at the end, the Steam one.

But when I entered the site, and placed my order number there, the Square-Enix site with the download button showed up.

I'm relieved now, even tough I feel pretty stupid.

Anyway, it was thanks to you that I checked the e-mail again and the site. Really grateful ^^. Thanks a lot!
#6 Apr 24 2012 at 7:22 PM Rating: Good
38 posts
I realize this is kind of a necro post, but I'm having the same trouble. I navigated to the "findmyorder" site and put in my information, however the codes provided are 16 characters, the registration code is 20. Where do I find the 20 digit registration code?
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