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Letter from the Producer, XXVII (04/20/2012)Follow

#1 Apr 20 2012 at 7:17 AM Rating: Good
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Hello again, all you FFXIVers out there! Yoshi-P here, back today with my twenty-seventh missive.

To begin with, I’d like to apologize for the server issues that have occurred following the World Merge. The increase in server load caused server memory to deteriorate, which in turn brought down the data cache server. This led to a host of problems, one of them being the rollback of certain data. I’d like to stress how sorry I am for the inconvenience this has caused our players. We understand that higher levels of service are expected of us, and will continue in our efforts to beef up and stabilize our servers. Please bear with us in the meantime.

Next, I’d like to thank all of you who participated in the third FINAL FANTASY XIV Players’ Poll. We received an overwhelming number of responses, which we’re poring through even as work continues on the game. I’m planning to compile your feedback for analysis in the next letter.

Now then, I’d like to take this opportunity to introduce two major campaigns.

The first, called the Legacy Campaign, is our way of showing gratitude to those valiant adventurers who are standing their ground in the face of the Seventh Umbral Era.

The campaign recognizes those players who subscribe to FFXIV for 90 or more cumulative days during the period between January 6, 2012, and the commencement of version 2.0 beta testing. I believe many of you out there have already fulfilled this requirement. Those who qualify for the campaign and become Legacy members will:
Be able to play FFXIV from version 2.0 at the discounted Legacy price, forever.
Receive an exclusive chocobo mount upon the launch of version 2.0.
Earn a place in the credits for version 2.0.
This information is also available on the Lodestone, but the fee structure will undergo a revamp when official service begins for version 2.0. I’ve personally reviewed and approved the changes, which are driven by our desire to provide you with a global standard of service. Payments will be made easier to understand, and more payment options will be introduced, such as prepaid time cards.

Under the new fee structure, the basic service fee and the character fee will be consolidated. In the case of a 30-day billing cycle, players will be able to choose from the two payment options below,
Entry Plan – $12.99 USD/£7.69/10.99 €: One character per World
Standard Plan – $14.99 USD/£8.99/12.99 €: Eight characters per World
Players who qualify for the Legacy Campaign will be able to subscribe to the standard plan for the discounted price of $9.99 per month—the same as the current fee—for the entire duration of FFXIV’s service. (Please note that the actual price may vary due to fluctuations in the exchange rate.)

With regards to the chocobo mount gift, players will be pleased to know that it’ll be an original design penned by none other than our very own art director, Akihiko Yoshida. And as the frosting on the cake of our appreciation, players will also be given the chance to have their names appear in the credits for version 2.0. Details such as how to register for this will be announced separately.

To recap, the Legacy Campaign is our little way of saying thanks to those adventurers who have stuck by us even after billing commenced—for standing fast through rain, hail, shine, and the Seventh Umbral Era. Be sure not to miss out on this limited-time opportunity!
http://sqex.to/qtq

Moving on, to commemorate the release of patch 1.22 as well as the announcement of the Legacy Campaign, we’re pleased to bring you the Welcome Back Campaign!

Upon the release of patch 1.22, an invitation will be extended to holders of inactive accounts to return to Eorzea for ten days, completely free of charge. A great many things have changed since the game first launched, in no small part due to player feedback. By hosting this campaign, we hope that those currently taking a break from Eorzea will be enticed into coming back to see the improvements with their own eyes, as well as experience the never-to-be-repeated drama of the Seventh Umbral Era.

By all means, please spread the word to all your friends and encourage them to give FFXIV another look!
http://sqex.to/-EC

Derp, this has turned into quite a lengthy plug for the campaigns. I thought that one of my letters would be a better medium than the Lodestone for explaining the concept behind them. To put it in a single word, it all boils down to gratitude—a little token of our appreciation for all our fans out there. We hope we can continue relying on your support!

So! Spring is finally in full swing here in Tokyo, and the cherry trees are done shedding their blossoms. Work on patch 1.22 enters the final stage, and we’re on track for an April 26 (JST) release.

In order to deliver the patch to you in time for Golden Week, I’m afraid we’ve had to postpone a number of things. These include job-exclusive weapons, chat log reforms, and other content I touched on last time. With regards to hamlet defense, only Hyrstmill will be ready for 1.22; the remaining two hamlets will go live in 1.22a, which is scheduled for May 10. We also have plans for a patch 1.22b, which is expected to follow shortly thereafter. You can rest assured that we will maintain our pace even after 1.22 is released!

Patch 1.22 will see the Empire unleash a new weapon to wreak havoc upon Eorzea, which continues its plunge into chaos. How will the Grand Companies deal with the mounting threat? And as if the advancing imperials alone weren’t bad enough, Garuda, the primal of wind, will also storm into the fray. (The Community Team is hosting a Garuda-inspired event on the official Forums right now!)

Oh, and we mustn’t forget about the lesser moon Dalamud, which seems to grow larger and angrier with each blink of the eyes. And speaking of eyes, you might want to keep one out for the logo we’ve put together for the Legacy Campaign.

Much about the Seventh Umbral Era will become clear when patch 1.22 comes around. I hope you’re all looking forward to it!

One more thing! I’ve made a post on the official Forums regarding version 2.0. Be sure to take a gander at that as well.

And I think that’ll do it for today. See you next time and/or on the forums!


http://forum.square-enix.com/ffxiv/threads/43218

o.0

8 Players per world for 9.99$ if I'm reading the Legacy Campaign landing page right.
Exclusive Chocobo!
1.22 on 4/26, 1.22a on 5/10. But a lot of things slipped out of 1.22... job-exclusive weapons, most of the Hamlet Defense. No surprises there, but at least it's all coming together!

Also, look at Dalamud on the Legacy landing page... can't wait.


Edited, Apr 20th 2012 9:26am by volta1
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#2 Apr 20 2012 at 7:30 AM Rating: Default
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Oh, and we mustn’t forget about the lesser moon Dalamud, which seems to grow larger and angrier with each blink of the eyes. And speaking of eyes, you might want to keep one out for the logo we’ve put together for the Legacy Campaign.


I don't see any "eye"s on the logo, but noticed the "I" in "XIV" looks more like a separator than a letter. Is 2.0 going to be branded XV??
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#3 Apr 20 2012 at 7:50 AM Rating: Decent
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Pretty awesome. Seems I picked a great time to start playing! Still really enjoying the game here, especially the main storyline.
#4 Apr 20 2012 at 8:25 AM Rating: Decent
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volta1 wrote:
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Oh, and we mustn’t forget about the lesser moon Dalamud, which seems to grow larger and angrier with each blink of the eyes. And speaking of eyes, you might want to keep one out for the logo we’ve put together for the Legacy Campaign.


I don't see any "eye"s on the logo, but noticed the "I" in "XIV" looks more like a separator than a letter. Is 2.0 going to be branded XV??


I spent least 30 min staring at the logo and the world map... i still can't see it, what is Yoshi hinting at. Will Dalamud be like "The Shadows of Luclin (EQ1)" or what?! If i wasn't curious before (which i was), now the anticipation is killing me. WHAT DOES YOSHI HAVE IN MIND. **** you keeping the story under cloak and dagger... brb venting....

As for the x|v it would not be surprising if they did in fact decide on upping the name from 14 to 15. XIV is not Yoshi's game, the v2.0 will be so i would not be surprised if if a name change came along.

As well it seems that everyone currently paying for +90 days, will have there name in the credits of the new game. That alone is something i was not expecting, and a welcome surprise.
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#5 Apr 20 2012 at 9:02 AM Rating: Decent
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that certainly does look like ff XV instead of XIV. Interesting, and I wouldn't blame them if they did that. Kind of like Vista to Windows 7, big changes, sure, but one is based of the other. Just need to shed the bad name for the public's eye.
#6 Apr 20 2012 at 9:11 AM Rating: Good
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I might have to subscribe for 90 days then.

Too bad a number of the servers are closed to new players, including the one I want to join for the reddit LS. ಠ_ಠ
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#7 Apr 20 2012 at 9:46 AM Rating: Default
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This sounds a lot like Blizzard's "annual pass for free Diablo III" incentive.
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#8 Apr 20 2012 at 9:55 AM Rating: Good
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Have I missed a post about the players poll final info? Other than that, awesome info from Yoshi! 7 retainers for 10 bones a month?!?!?! w00t!
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#9 Apr 20 2012 at 10:14 AM Rating: Decent
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#10 Apr 20 2012 at 10:25 AM Rating: Good
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Huh, guess I have to reinstall to give it a whirl.
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#11 Apr 20 2012 at 10:26 AM Rating: Decent
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So, when does beta for 2.0 begin? I skip between XI and XIV and have actually 0 days paid so far this year. Is it worth subscribing for 3 months now?
#12 Apr 20 2012 at 10:45 AM Rating: Good
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Dsparks wrote:
So, when does beta for 2.0 begin? I skip between XI and XIV and have actually 0 days paid so far this year. Is it worth subscribing for 3 months now?


If you've played XIV before (I can't tell from the way you've worded your post) you may enjoy the game in its current form. If you haven't, then IMO wait. If you want the cheaper sub for life, then by all means... pay up for 3 months. You hsouldn't burn through the pre 1.22 content in that time frame.
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#13 Apr 20 2012 at 10:53 AM Rating: Good
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WHAT SERVER IS THE REDDIT LS ON!!!!! plz be mine plz be mine plz be mine.
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#14 Apr 20 2012 at 11:22 AM Rating: Good
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UchihaSosuke wrote:
WHAT SERVER IS THE REDDIT LS ON!!!!! plz be mine plz be mine plz be mine.


Aegis I think.

http://www.reddit.com/r/ffxiv
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#15 Apr 20 2012 at 11:41 AM Rating: Good
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Well, it is a smart move to get more people to pay and to make sure people stay longer. Personally I want the chocobo and I'd love to have my name in the credits (even if it doesn't really mean much) so I will pay even if I get bored and don't really play anymore. Especially since it means I will get a lower price when 2.0 launches.

I just wish we could get all the storyline now! Great letter, too bad we will have to wait until the next one to get info about the player's poll, but exciting stuff nonetheless.

Edited, Apr 20th 2012 1:42pm by Belcrono
#16 Apr 20 2012 at 11:57 AM Rating: Good
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I'm always worried when I see an MMO offering a deal "forever" or "for life." It usually means that the game's gone (at least "free" to play) in a year or two. Never forget that these are companies before they are anything else, and that decisions pass through a marketing department before they pass a spokesperson's lips. Cutting a $15 per year subscription down to $10 means that SE loses a sizable profit; if they had faith that they could keep subscribers without 50% discounts, they would do just that. This deal is as much a promotion as it is a sad indication of FFXIV's struggle.

Nevertheless, this is a good deal for anyone who enjoys the game, there's no doubt about that. If I were really into FFXIV, I know that I would be very enthused right now. I don't write this post out of scorn, but only out of worry - I just hope my little FFXIV can grow up! :P
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#17 Apr 20 2012 at 12:16 PM Rating: Good
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volta1 wrote:
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Oh, and we mustn’t forget about the lesser moon Dalamud, which seems to grow larger and angrier with each blink of the eyes. And speaking of eyes, you might want to keep one out for the logo we’ve put together for the Legacy Campaign.


I don't see any "eye"s on the logo, but noticed the "I" in "XIV" looks more like a separator than a letter. Is 2.0 going to be branded XV??

Maybe it's their attempt at being "cool?" It's not just a regular sized one.. it's extra long! lol
#18 Apr 20 2012 at 12:32 PM Rating: Default
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volta1 wrote:
[quote]I don't see any "eye"s on the logo, but noticed the "I" in "XIV" looks more like a separator than a letter. Is 2.0 going to be branded XV??


I think he just means keep an eye out for the whole logo... which basically means this will be showing up at E3 when they announce new info about 2.0 / launch the new website they promised. Which IMO further points towards a re-branding as FF15.
#19 Apr 20 2012 at 12:35 PM Rating: Decent
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KaneKitty wrote:
I'm always worried when I see an MMO offering a deal "forever" or "for life." It usually means that the game's gone (at least "free" to play) in a year or two. Never forget that these are companies before they are anything else, and that decisions pass through a marketing department before they pass a spokesperson's lips. Cutting a $15 per year subscription down to $10 means that SE loses a sizable profit; if they had faith that they could keep subscribers without 50% discounts, they would do just that. This deal is as much a promotion as it is a sad indication of FFXIV's struggle.

Nevertheless, this is a good deal for anyone who enjoys the game, there's no doubt about that. If I were really into FFXIV, I know that I would be very enthused right now. I don't write this post out of scorn, but only out of worry - I just hope my little FFXIV can grow up! :P


FFXIV will not have WoW success but LOTRO/XI success will be easy.

Most known mmo's have 14.99/month with X slots per server. To make their money back (and some more, ongoing costs) they need to have about 250,000 subscribers for 3-4 years. That would be 130-180 million @ 15 and 90-120 @ 10/month.

The game did not cost anywhere near 200mil. 600,000 copies were actually sold/shipped and after speaking with some rep friends of mine only about 10% of those were sent back to the manufacturer.

This game will succeed, they will make money and people will enjoy it :)
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#20 Apr 20 2012 at 12:50 PM Rating: Good
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KaneKitty wrote:
I'm always worried when I see an MMO offering a deal "forever" or "for life." It usually means that the game's gone (at least "free" to play) in a year or two. Never forget that these are companies before they are anything else, and that decisions pass through a marketing department before they pass a spokesperson's lips. Cutting a $15 per year subscription down to $10 means that SE loses a sizable profit; if they had faith that they could keep subscribers without 50% discounts, they would do just that. This deal is as much a promotion as it is a sad indication of FFXIV's struggle.

Nevertheless, this is a good deal for anyone who enjoys the game, there's no doubt about that. If I were really into FFXIV, I know that I would be very enthused right now. I don't write this post out of scorn, but only out of worry - I just hope my little FFXIV can grow up! :P


Kitty no disrespect intended but judging by your post history I don't think there's any way FFXIV could "grow up" for you. You've been a regular poster here for over a year and your posts just don't give me the impression that you'll be satisfied with the game.

I'm not saying I know how you feel about it, I'm not psychic, but your posts do paint a bleak narrative.

For content, I know at least 2 people that this news will bring them back to the game. I think its good news even if it might signal something bad about the company's faith in the game. I've been back for nearly a month and I'm really enjoying it so far.
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#21 Apr 20 2012 at 12:51 PM Rating: Good
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I'm pretty sure its just bad translation and simply means "examine the logo" although I did and don't see anything special. I like the legacy campaign and it's obvious it coincides with the other campaign so they can draw more people in now and give this game a boost before 2.0. It's a desperate attempt and I like it. I think 2.0 will succeed and I'll keep my sub just for the legacy discount even if I hardly play the game til 2.0. And KateKitty 9.99 is a standard payment for most MMOs if you sub for 6-12 months usually, and I'm guessing they figure most people who stuck out the horrible FFXIV will probably be around much longer for the better FFXIV.
#22 Apr 20 2012 at 2:06 PM Rating: Decent
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Okay. Hex maybe on board. Now we just gotta convince kitty... >_>; C'mon dude/dette! Everyone is doing it. Hehehe.

Well I am happy to hear the news.

Also, I am enjoying the class structure. I have not unlocked jobs yet, but I'm having fun leveling my war on Hyperion on my old character. My friend who joined who still has his XI account is enjoying himself, although he had mostly leveled crafting. I told him that they have put more work into the classes and jobs than crafts, other than reworking lots of recipes and adding the ability to make materia.

He still enjoys crafting compared to XI. He uses his leve allowances for crafts and tags along on my Leves for leveling his pug and thm. What he really like about crafting is that you get exp every craft instead of having to hope that your level goes up .1 or .2. Per craft and not having to synch in tons of Gil for mats, as of yet.

Has this changed though? My crafts are at 20 and I have not leveled them since returning.

Edited, Apr 20th 2012 4:06pm by LillithaFenimore
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#23 Apr 20 2012 at 3:18 PM Rating: Good
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Crafting still needs some work, but from what little I've done outside of leves... it's still cake compared to XI
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#24 Apr 20 2012 at 3:33 PM Rating: Decent
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Perrin,

Kk. Yeah there were days I just wanted to faceplant on my keyboard in XI cause of the crafting there. OMG the gil it took to level it too.
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#25 Apr 20 2012 at 3:33 PM Rating: Excellent
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KaneKitty wrote:
I'm always worried when I see an MMO offering a deal "forever" or "for life." It usually means that the game's gone (at least "free" to play) in a year or two. Never forget that these are companies before they are anything else, and that decisions pass through a marketing department before they pass a spokesperson's lips. Cutting a $15 per year subscription down to $10 means that SE loses a sizable profit; if they had faith that they could keep subscribers without 50% discounts, they would do just that. This deal is as much a promotion as it is a sad indication of FFXIV's struggle.

Nevertheless, this is a good deal for anyone who enjoys the game, there's no doubt about that. If I were really into FFXIV, I know that I would be very enthused right now. I don't write this post out of scorn, but only out of worry - I just hope my little FFXIV can grow up! :P


I realize you're the voice of curbing your enthusiasm, and lord knows it's pretty agreeable at times.

But this time I have to disagree. While it's true the "lifetime" plan for an MMO can sometimes be viewed as a harbinger of doom, I think the people who've been slogging through the game as it is are likely to be "lifers" anyway (or good for a half-decade, at least). There's nothing wrong with offering a discount to your best customers, especially if it means they'll be waxing positive about the game for the 2.0 launch. Plus, if they ever get tempted to leave, the thought of losing their sweet discount will probably reign them in for longer Smiley: tongue

Welcome to the Hotel of FFXIV!

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You can check-out any time you like,
But you can never leave! "

#26 Apr 20 2012 at 3:35 PM Rating: Good
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Xoie, does this mean you'll be possibly thinking about signing up too :o
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#27 Apr 20 2012 at 3:51 PM Rating: Excellent
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LillithaFenimore wrote:
Xoie, does this mean you'll be possibly thinking about signing up too :o


I've always had the intention to return. It's all in the timing, however. I want to give the game some time to mature and offer content I can enjoy my time with. It's too bare-bones for the type of activities I enjoy for the moment. But I'll be watching.
#28 Apr 20 2012 at 4:44 PM Rating: Default
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KaneKitty wrote:
I'm always worried when I see an MMO offering a deal "forever" or "for life." It usually means that the game's gone (at least "free" to play) in a year or two. Never forget that these are companies before they are anything else, and that decisions pass through a marketing department before they pass a spokesperson's lips. Cutting a $15 per year subscription down to $10 means that SE loses a sizable profit; ]if they had faith that they could keep subscribers without 50% discounts, they would do just that. This deal is as much a promotion as it is a sad indication of FFXIV's struggle.


It's comments like these that are so dumb and incredibly naive that I question why I waste my time coming to this board. The "they're a company, driven solely by profit" excuse is tired, old, and incredibly backwards. This isn't how the majority of companies operate nowadays. Many businesses today, especially ones with a deep internet presence, actually compete to have the happiest customers. Try researching relationship marketing, or just any type of marketing. You could probably take Marketing 101 and have this on lock.

Edited, Apr 20th 2012 6:45pm by BlynkTheSneak
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#29 Apr 20 2012 at 5:27 PM Rating: Good
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So max Playable Characters Total 9 ? isnt it just 1 playable character and 2 in the wards now? I don't understand the 1 in 8 on the chart.
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#30 Apr 20 2012 at 7:16 PM Rating: Excellent
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BlynkTheSneak wrote:
KaneKitty wrote:
I'm always worried when I see an MMO offering a deal "forever" or "for life." It usually means that the game's gone (at least "free" to play) in a year or two. Never forget that these are companies before they are anything else, and that decisions pass through a marketing department before they pass a spokesperson's lips. Cutting a $15 per year subscription down to $10 means that SE loses a sizable profit; ]if they had faith that they could keep subscribers without 50% discounts, they would do just that. This deal is as much a promotion as it is a sad indication of FFXIV's struggle.


It's comments like these that are so dumb and incredibly naive that I question why I waste my time coming to this board. The "they're a company, driven solely by profit" excuse is tired, old, and incredibly backwards. This isn't how the majority of companies operate nowadays. Many businesses today, especially ones with a deep internet presence, actually compete to have the happiest customers. Try researching relationship marketing, or just any type of marketing. You could probably take Marketing 101 and have this on lock.

Edited, Apr 20th 2012 6:45pm by BlynkTheSneak



I think if you actually did the least amount of research on Square-Enix, cupcake, you'd know instantly they are not one of those companies, or they do such a poor job of it over the past decade to be laughable. Please, try harder.
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#31 Apr 20 2012 at 7:48 PM Rating: Decent
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Warmech wrote:
So max Playable Characters Total 9 ? isnt it just 1 playable character and 2 in the wards now? I don't understand the 1 in 8 on the chart.


This is for 2.0, not 1.x. It means that you'll be able to make 8 characters per server for $9.99 (legacy pricing) or 14.99 (standard pricing). There will also be a $12.99 plan where you can only make one character per server (obviously for people who aren't offered legacy pricing).

The 1.x system of paying a base subscription fee plus a per character fee will be going away (thank God) with 2.0. What is unclear is how retainers will be handled. I guess we'll just have to wait to find out.

Edited, Apr 20th 2012 9:50pm by DrLame
#32 Apr 20 2012 at 8:07 PM Rating: Good
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Thanks....I don't know how they'll handle that. 8 characters per server for $9.99 Maybe they'll add a infinite mail storage system like in FF11. I hope they aren't shooting for the stars just to hit the moon.
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#33 Apr 20 2012 at 8:59 PM Rating: Decent
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i guess ill hop back in and sub for 90 days. i havent played since around 1.12 so its going to be interesting to see how much the game has changed.
#34 Apr 21 2012 at 2:17 AM Rating: Decent
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DrLame wrote:
Warmech wrote:
So max Playable Characters Total 9 ? isnt it just 1 playable character and 2 in the wards now? I don't understand the 1 in 8 on the chart.


This is for 2.0, not 1.x. It means that you'll be able to make 8 characters per server for $9.99 (legacy pricing) or 14.99 (standard pricing). There will also be a $12.99 plan where you can only make one character per server (obviously for people who aren't offered legacy pricing).

The 1.x system of paying a base subscription fee plus a per character fee will be going away (thank God) with 2.0. What is unclear is how retainers will be handled. I guess we'll just have to wait to find out.

Edited, Apr 20th 2012 9:50pm by DrLame


Actually it's $9.99 and $14.99 for 8 characters per server for a total for 40 characters (most likely anything past 8 will come at a price but that's how it's laid out) and $12.99 for 8 characters in total on a single server I believe.

Warmech wrote:
Thanks....I don't know how they'll handle that. 8 characters per server for $9.99 Maybe they'll add a infinite mail storage system like in FF11. I hope they aren't shooting for the stars just to hit the moon.


Handle it in terms of trade? It's easy, they will give you means to store enough stuff on a single character via a bank or I'm guessing moogle storage or something. I'm sure most people will stick to one or two, maybe three characters, I don't see anyone going wild with this if they (SE) can keep it in house (I.e., give us enough features on a single character. I thn they will.)
#35 Apr 21 2012 at 2:57 AM Rating: Good
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KaneKitty wrote:
I'm always worried when I see an MMO offering a deal "forever" or "for life." It usually means that the game's gone (at least "free" to play) in a year or two. Never forget that these are companies before they are anything else, and that decisions pass through a marketing department before they pass a spokesperson's lips. Cutting a $15 per year subscription down to $10 means that SE loses a sizable profit; if they had faith that they could keep subscribers without 50% discounts, they would do just that. This deal is as much a promotion as it is a sad indication of FFXIV's struggle.

Nevertheless, this is a good deal for anyone who enjoys the game, there's no doubt about that. If I were really into FFXIV, I know that I would be very enthused right now. I don't write this post out of scorn, but only out of worry - I just hope my little FFXIV can grow up! :P


WAR has sub for life, but it still hasnt gone F2P. Unless you counting first 10 lvl as F2P instead of free trial.
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#36 Apr 21 2012 at 4:32 AM Rating: Default
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hexaemeron wrote:
BlynkTheSneak wrote:
KaneKitty wrote:
I'm always worried when I see an MMO offering a deal "forever" or "for life." It usually means that the game's gone (at least "free" to play) in a year or two. Never forget that these are companies before they are anything else, and that decisions pass through a marketing department before they pass a spokesperson's lips. Cutting a $15 per year subscription down to $10 means that SE loses a sizable profit; ]if they had faith that they could keep subscribers without 50% discounts, they would do just that. This deal is as much a promotion as it is a sad indication of FFXIV's struggle.


It's comments like these that are so dumb and incredibly naive that I question why I waste my time coming to this board. The "they're a company, driven solely by profit" excuse is tired, old, and incredibly backwards. This isn't how the majority of companies operate nowadays. Many businesses today, especially ones with a deep internet presence, actually compete to have the happiest customers. Try researching relationship marketing, or just any type of marketing. You could probably take Marketing 101 and have this on lock.

Edited, Apr 20th 2012 6:45pm by BlynkTheSneak



I think if you actually did the least amount of research on Square-Enix, cupcake, you'd know instantly they are not one of those companies, or they do such a poor job of it over the past decade to be laughable. Please, try harder.


Name me a few things that you thought was so incredibly wrong about the way they treated their fans of Final Fantasy XI. I don't care about your overall negative attitude about Square-Enix, because that has nothing to do with what I'm trying to say.
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#37 Apr 21 2012 at 5:53 AM Rating: Decent
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Quote:
FFXIV will not have WoW success but LOTRO/XI success will be easy.

Most known mmo's have 14.99/month with X slots per server. To make their money back (and some more, ongoing costs) they need to have about 250,000 subscribers for 3-4 years. That would be 130-180 million @ 15 and 90-120 @ 10/month.

The game did not cost anywhere near 200mil. 600,000 copies were actually sold/shipped and after speaking with some rep friends of mine only about 10% of those were sent back to the manufacturer.

This game will succeed, they will make money and people will enjoy it :)


Quite the optimist, but I won't speak to the future, I'll speak of the past. Over 600,000 copies were shipped, a far smaller number were sold based on the population numbers from Fall 2010. Population never went over, what was it, 45k, 47k? at its peak.

And some "rep friends" of yours? Are you sure it's not a cousin or an uncle? Or perhaps a monkey's uncle who's third cousin to the hamster powering some of FFXIV's servers who is the cross-dressing half-brother of the gerbil who has been SE's content strategist for the past 6 years?

The only number listed there that seems reasonable is the game not costing anywhere near $200M. I would be very surprised if it was north of $100M. $30~75M would be my guesstimate of a range, but I'm no expert. And I didn't even stay at a Holiday Inn Express either.
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#38 Apr 21 2012 at 11:10 AM Rating: Excellent
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BlynkTheSneak wrote:
Name me a few things that you thought was so incredibly wrong about the way they treated their fans of Final Fantasy XI. I don't care about your overall negative attitude about Square-Enix, because that has nothing to do with what I'm trying to say.

They had a heavy hand at banning and took out legit players.
For the longest time, they had nothing really in place for getting back hacked accounts.
They acted like the only way a person could be hacked was to physically give another person their login information.

Those were just a few things I could think of off the top of my head.
#39 Apr 21 2012 at 1:31 PM Rating: Default
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124 posts
MrTalos wrote:
BlynkTheSneak wrote:
Name me a few things that you thought was so incredibly wrong about the way they treated their fans of Final Fantasy XI. I don't care about your overall negative attitude about Square-Enix, because that has nothing to do with what I'm trying to say.

They had a heavy hand at banning and took out legit players.
For the longest time, they had nothing really in place for getting back hacked accounts.
They acted like the only way a person could be hacked was to physically give another person their login information.

Those were just a few things I could think of off the top of my head.


The bannings was my immediate answer as well, but that was also done in a move to please the players. FFXI took up one of the strongest stances against RMT and botting that I've seen and that was entirely at the request of the player-base. That's a move towards long-term player satisfaction, and not against it. Many people were extremely happy when they formed that anti-RMT league. I know legit players were caught up in this and that was tragic, but I don't see how you can say that banning players is corporate greed. It was clearly a big mistake.

Also, I don't know what you're talking about with those hackings. I remember that many people had problems with this, but I think that was because they had forgotten their serial numbers. They've always had a very good policy for getting back stolen accounts. You could even sell your account and have it returned as long as you knew the serial number.

The $25 server transfer fee was the thing that I thought was excessive. It's nothing compared to what they've done to improve their customer-relationships. It blows my mind that they're going to gamble on holding Vana'Fest for another year.
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#40 Apr 21 2012 at 1:54 PM Rating: Good
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BlynkTheSneak wrote:

Name me a few things that you thought was so incredibly wrong about the way they treated their fans of Final Fantasy XI. I don't care about your overall negative attitude about Square-Enix, because that has nothing to do with what I'm trying to say.


Did you ever play the following jobs in FFXI?

Summoner
Ranger
Black Mage (during ToAU)
Beastmaster (pre-Abyssea)

Ever heard of the billing issues people constantly had?
The abysmal customer service?
The terrible GMs?

This on top of the mass bannings, developer vs player mentality, Pandemonium Warden's 18 hour boss fight, etc...
SE never gave "free time" to players when there was downtime. They never apologized for their @#%^-ups no matter how bad. They had minimal contact with their fans and wouldn't answer questions at Vana-fest (or would just outright lie about sh*t)..."you have to stop its regen!" Also...saying "We'll take that into consideration" while laughing off the very possibility of changing their perfect creation.

And if you really want to see how SE treats their fans, look no further than FFXIV's launch. They literally expected the fans to gobble up a **** like that, saying sh*t like "We'll have as many subscribers as WoW and TOR" and hiring Japanese actors to talk like they were playing the game and having fun while their character sat at level 5 for months.

That's just FFXI and FFXIV. Final Fantasy 13 sure as **** didn't give the fans what they wanted. SE gave the fans what SE wanted and that was that. The fans can go ***** themselves.

Now with that said, I really have to admire the new team because they seem to be turning most of that sh*t around. The level of dialogue between development team and fan is outstanding compared to the way it used to be. But keep in mind they're still part of SE so I don't trust them to "take care of the fans" as well as some better-known companies.

Edited, Apr 21st 2012 3:59pm by reptiletim
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#41 Apr 21 2012 at 2:40 PM Rating: Decent
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124 posts
reptiletim wrote:
Did you ever play the following jobs in FFXI?

Summoner
Ranger
Black Mage (during ToAU)
Beastmaster (pre-Abyssea)

Ever heard of the billing issues people constantly had?
The abysmal customer service?
The terrible GMs?

This on top of the mass bannings, developer vs player mentality, Pandemonium Warden's 18 hour boss fight, etc...
SE never gave "free time" to players when there was downtime. They never apologized for their @#%^-ups no matter how bad. They had minimal contact with their fans and wouldn't answer questions at Vana-fest (or would just outright lie about sh*t)..."you have to stop its regen!" Also...saying "We'll take that into consideration" while laughing off the very possibility of changing their perfect creation.

And if you really want to see how SE treats their fans, look no further than FFXIV's launch. They literally expected the fans to gobble up a **** like that, saying sh*t like "We'll have as many subscribers as WoW and TOR" and hiring Japanese actors to talk like they were playing the game and having fun while their character sat at level 5 for months.

That's just FFXI and FFXIV. Final Fantasy 13 sure as **** didn't give the fans what they wanted. SE gave the fans what SE wanted and that was that. The fans can go ***** themselves.

Now with that said, I really have to admire the new team because they seem to be turning most of that sh*t around. The level of dialogue between development team and fan is outstanding compared to the way it used to be. But keep in mind they're still part of SE so I don't trust them to "take care of the fans" as well as some better-known companies.

Edited, Apr 21st 2012 3:59pm by reptiletim


I see now that there was a distinction that I needed to make between the complaints that I was looking for and the complaints I asked for. We were talking about their marketing department. Most of these are just gameplay complaints, topped off with a few issues that were only a major problem for a very short duration. I don't really know what you wanted to hear me say, but I agree with most of the stuff you're saying here. It's just not related to what I'm talking about.

i.e. do you think their marketing department approved 'billing issues'?

Edited, Apr 21st 2012 4:44pm by BlynkTheSneak
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#42 Apr 22 2012 at 9:05 PM Rating: Decent
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When does the beta for v2.0 begin? And is there a way for me to see if I'm eligible for the benefits listed? Can't seem to find an indicator.
#43 Apr 22 2012 at 9:15 PM Rating: Good
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#44 Apr 22 2012 at 9:49 PM Rating: Good
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hexaemeron wrote:
BlynkTheSneak wrote:
KaneKitty wrote:
I'm always worried when I see an MMO offering a deal "forever" or "for life." It usually means that the game's gone (at least "free" to play) in a year or two. Never forget that these are companies before they are anything else, and that decisions pass through a marketing department before they pass a spokesperson's lips. Cutting a $15 per year subscription down to $10 means that SE loses a sizable profit; ]if they had faith that they could keep subscribers without 50% discounts, they would do just that. This deal is as much a promotion as it is a sad indication of FFXIV's struggle.


It's comments like these that are so dumb and incredibly naive that I question why I waste my time coming to this board. The "they're a company, driven solely by profit" excuse is tired, old, and incredibly backwards. This isn't how the majority of companies operate nowadays. Many businesses today, especially ones with a deep internet presence, actually compete to have the happiest customers. Try researching relationship marketing, or just any type of marketing. You could probably take Marketing 101 and have this on lock.

Edited, Apr 20th 2012 6:45pm by BlynkTheSneak



I think if you actually did the least amount of research on Square-Enix, cupcake, you'd know instantly they are not one of those companies, or they do such a poor job of it over the past decade to be laughable. Please, try harder.



Indeed their track record of service is not a customer's wet dream by any means, apple tartlette, but its clear that the xiv debacle was a slap in the face of a wake up call for the company. Hiring cool-hipster-who-is-just-like-all-you-fans Yoshi P (he's got a name like a rapper! but a nice rapper, like one from the 80s!) was their first step in a kinder, gentler, guy-on-your-couch-passing-you-the-bong type of Square Enix.

Clearly, they are trying, in that charmingly japanese way of theirs, to change their image.

Anyone else notice Yoshi's awkward usage of the word "derp"? seemed a bit overboard. or was that a translation thing? idk.
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#45 Apr 22 2012 at 10:12 PM Rating: Good
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Llester wrote:
Anyone else notice Yoshi's awkward usage of the word "derp"? seemed a bit overboard. or was that a translation thing? idk.


I don't think so... I'm not sure how anyone could mistranslate their way to the word "derp." Smiley: lol


Edited, Apr 23rd 2012 12:13am by KaneKitty
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"Thus opium is pleasing... on account of the agreeable delirium it produces." (Burke para.6)

"I could only read so much for this paper and the syphilis poem had to go."
#46 Apr 23 2012 at 5:47 AM Rating: Excellent
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BlynkTheSneak wrote:
Also, I don't know what you're talking about with those hackings. I remember that many people had problems with this, but I think that was because they had forgotten their serial numbers. They've always had a very good policy for getting back stolen accounts. You could even sell your account and have it returned as long as you knew the serial number.

People would end up with a keylogger or something of that nature on their PC and would get their info stolen. For years, SE seemed to ignore that it such a thing could be possible and took no measures at all to prevent it or to help people when it happened. They had a "PS2" state of mind where if someone got the info it probably was given freely or written down where someone else could see it.

Way back when, someone would make a post saying their stuff had been hacked/stolen and the wonderful, caring, compassionate posters would proceed to call them liars or idiots and that they must have given the info away or sold their account and were trying to get it back (which was much the way SE seemed to feel about it). Then after it became a more widespread issue, the posters would just call them idiots for getting a keylogger. SE still ignored it for the most part. Eventually they implemented the stupid software keyboard and wouldn't let you save your password anymore and I think started trying to help people get their accounts or stuff back a little and later added the authenticator.
#47 Apr 24 2012 at 6:50 PM Rating: Default
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SE is SE, in the good and in the bad (mostly in the bad). I don't think they will end up making FFXIV a F2P; the fact they're doing a favor to certain players for "life" isn't that strange since this game actually isn't a desert but surely a flop compared to other MMO numbers (FFXI too). And not all FFXIV players have a 90 day subscription. I think they know (and hope) that we will only be a small wave in the flood of new customers; plus we've actually did a favor to SE beta-testing this game and paying for it. They only want to thank us, I don't see anything strange in this.
****, I've the ******* collector's edition of this thing! 70 bucks for a moon growing larger ... + new hardware parts on the old pc ...

Btw I really appreciate this Legacy Campaign, it really feels like we have their regards in the end ...

My only hope = that 2.0 won't suck like this. I don't care about the rest, really ....
#48 Apr 24 2012 at 8:16 PM Rating: Good
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zoogelio wrote:
Quote:
FFXIV will not have WoW success but LOTRO/XI success will be easy.

Most known mmo's have 14.99/month with X slots per server. To make their money back (and some more, ongoing costs) they need to have about 250,000 subscribers for 3-4 years. That would be 130-180 million @ 15 and 90-120 @ 10/month.

The game did not cost anywhere near 200mil. 600,000 copies were actually sold/shipped and after speaking with some rep friends of mine only about 10% of those were sent back to the manufacturer.

This game will succeed, they will make money and people will enjoy it :)


Quite the optimist, but I won't speak to the future, I'll speak of the past. Over 600,000 copies were shipped, a far smaller number were sold based on the population numbers from Fall 2010. Population never went over, what was it, 45k, 47k? at its peak.

And some "rep friends" of yours? Are you sure it's not a cousin or an uncle? Or perhaps a monkey's uncle who's third cousin to the hamster powering some of FFXIV's servers who is the cross-dressing half-brother of the gerbil who has been SE's content strategist for the past 6 years?

The only number listed there that seems reasonable is the game not costing anywhere near $200M. I would be very surprised if it was north of $100M. $30~75M would be my guesstimate of a range, but I'm no expert. And I didn't even stay at a Holiday Inn Express either.


No he's not optimistic, people are usually overly pessimistic and everyone thinks they know business. TERA has already been written off as "f2p in 3 months max!" by the ever so savvy businessmen that run amok on the forums lol. FFXIV can succeed and it can fail, you don't know any better.
#49 Apr 24 2012 at 9:49 PM Rating: Good
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KaneKitty wrote:
Llester wrote:
Anyone else notice Yoshi's awkward usage of the word "derp"? seemed a bit overboard. or was that a translation thing? idk.


I don't think so... I'm not sure how anyone could mistranslate their way to the word "derp." Smiley: lol


Edited, Apr 23rd 2012 12:13am by KaneKitty


haha touche'

i suppose i meant "localization" rather than "translation", but either way i was feeling conspiracy-y when i wrote that, so i was imagining a group of "hip" PR guys just sort of sliding that "derp" in there to appeal to the westerners. i keep forgetting yoshi plays western mmos.
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#50 Apr 25 2012 at 7:09 PM Rating: Excellent
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Llester wrote:
i was imagining a group of "hip" PR guys just sort of sliding that "derp" in there to appeal to the westerners.


Oh, well if that's what you meant, then I think you're entirely correct, haha.
____________________________
"... he called to himself a wizard, named Gallery, hoping by this means to escape the paying of the fifteen hundred crowns..." (Machen 15)

"Thus opium is pleasing... on account of the agreeable delirium it produces." (Burke para.6)

"I could only read so much for this paper and the syphilis poem had to go."
#51 Apr 26 2012 at 10:32 AM Rating: Default
43 posts
I just started playing about 3 weeks ago... so definetely not been 90 days. Do you guys think I'll still have time before the launch to get the discounted $9.99 a month? or has that boat already sailed?
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