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FFXIV does not recognize FFXIV controller Plz Help!Follow

#1 Apr 25 2012 at 11:41 AM Rating: Decent
9 posts
Hello,

Eveything was just fine until two days ago I decided to restart my PC. Then I logged into the game and I found myself not moving although the red light of the analog is on. So I went to FFXIV config>> Gamepad but it wont run I kept getting this Error "Gamepad not detected." I restarted, uninstall and reinstall the driver over and over again nothing seem to work! and I tried to google this problem, but I found nothing helpful.

I had MotioninJoy before I buy FFXIV controller so I thought I could use it to fix my problem, but it kept saying "Waiting for controller to be connected."

Why my PC not recognizing my controller?

Please help any suggestion or advice are welcome, I miss the game :(

Thank you
#2 Apr 25 2012 at 12:26 PM Rating: Decent
***
2,214 posts
You can try and check your device manager (right click on Computer, choose Manage, and click the Device Manager that appears),
At this point, choose to uninstall the driver for your controller.
Give it a minute to finish up after you confirm, then unplug your controller and plug it back in. This *should* trigger the driver detection (I would recommend using a different point, this typically causes Windows to reset the driver, rather than loading the cached driver, which may be corrupt or damaged).
If it does not automatically detect it, click the Scan button (looks like a PC with a magnifying glass), and wait for it to try and detect and install it.

If this does not happen, you may want to check other USB devices (assuming this is a USB device), as there may be a problem with either your ports or your Root Hub (physical USB Controller in your computer). If other devices don't work in those ports, than that would be your problem, and you would either need to find a working port, or get a USB PCI card.

You can also try the controller on a different computer to see if it is detected, and you view it's settings (there is a devices and Printers item in your start menu, you should see the functioning controller there).

These would be the first three things I would try (there are some variations of removing the device and drivers/ uninstalling the software, but they get redundant, and convoluted, so will just leave it at that).

Unfortunately, figuring out problems like this tend to be 90% guess work, and 10% luck. But, if you systematically remove all possible reasons for failure, you will find the cause. The information you have implies that either the controller is bad, or your USB (again an assumption) port is bad. However, sometimes it can just be a corrupted driver.
#3 Apr 25 2012 at 1:10 PM Rating: Decent
9 posts
rfolkker wrote:
You can try and check your device manager (right click on Computer, choose Manage, and click the Device Manager that appears),
At this point, choose to uninstall the driver for your controller.
Give it a minute to finish up after you confirm, then unplug your controller and plug it back in. This *should* trigger the driver detection (I would recommend using a different point, this typically causes Windows to reset the driver, rather than loading the cached driver, which may be corrupt or damaged).
If it does not automatically detect it, click the Scan button (looks like a PC with a magnifying glass), and wait for it to try and detect and install it.

If this does not happen, you may want to check other USB devices (assuming this is a USB device), as there may be a problem with either your ports or your Root Hub (physical USB Controller in your computer). If other devices don't work in those ports, than that would be your problem, and you would either need to find a working port, or get a USB PCI card.

You can also try the controller on a different computer to see if it is detected, and you view it's settings (there is a devices and Printers item in your start menu, you should see the functioning controller there).

These would be the first three things I would try (there are some variations of removing the device and drivers/ uninstalling the software, but they get redundant, and convoluted, so will just leave it at that).

Unfortunately, figuring out problems like this tend to be 90% guess work, and 10% luck. But, if you systematically remove all possible reasons for failure, you will find the cause. The information you have implies that either the controller is bad, or your USB (again an assumption) port is bad. However, sometimes it can just be a corrupted driver.



I appreciate your replay Rfolkker, I tried the steps you mention before I post in this forums. Then I decided to do it again after readying your replay, but nothing happened :( I uninstall all drivers in Device manger under "Universal Serial Bus Controller" then I reboot but still not working

USB work fine in both ports, I am able to see the controller analog red light and I can turn/feel the vibration on and off

I just dont understand why it wont work in this PC... I downloaded the driver 7 times from http://www.snakebyte-usa.com/container-products/products/ :(

#4 Apr 25 2012 at 2:56 PM Rating: Decent
9 posts
anyone have any suggestion :(
#5 Apr 26 2012 at 9:37 PM Rating: Decent
9 posts
Update: I test the controller on other PC they all work except this one the one that can handle FFXIV ; ; HELP PLZ
#6 Apr 29 2012 at 12:33 PM Rating: Decent
5 posts
Ok so here is the trick you need to implement with Motion Joy. First make sure 360 emulation is selected, then select enable once. It will not make a sound, but this should enable the 360 emulation, launch your game and this should work.
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