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UK player - Extreme latency, anyone else having this?Follow

#1 Jul 02 2012 at 10:55 AM Rating: Decent
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So about 30 minutes ago I was trying to set up my retainer, my latency is always fine (green) sent in the 60's received in the 40-50's, however the received dropped to 0 and went red.

It was intermittent but frequent, so I thought I would shut the game down, restart my computer and the internet hub, but this hasn't worked. I can't even connect to the FFXIV site (It states it's loading, but will never show anything on the page, just plain white) I cannot get the log in screen to load, on the occasional time it has, I entered my details and it would say it's loading, but nothing happens.

Anyone else experiencing the same issue?

My speed tests are fine, showing I have good speed (30MB) other sites load instantly, just FFXIV has issues.

As the title says, I am a UK player.
#2 Jul 02 2012 at 12:07 PM Rating: Good
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I'm from Norway and I got about 320 ms by pinging 202.67.51.118 which is the Ridill server I believe.

Also traffic from Europe to Japan seems to go from Europe, then to the US and finally to Japan. Like your bytes are traveling half across the globe before your character is doing anything on the screen. I think the producer hinted towards something for the EU players in the future about this extreme latency. I never, ever had a latency issue as bad as FFXIV's case while playing WoW which had their servers located in Europe for EU players.
#3 Jul 02 2012 at 2:29 PM Rating: Good
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I'm back in the US now, but was in the UK on BT since the release of the game up until about 2 weeks ago... never had any issues

*EDIT* Just because your internet speed is fine doesn't mean it's working right. Check for packet loss and such. Also ensure you've port forwarded and such.

Edited, Jul 2nd 2012 8:30pm by Perrin
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#4 Jul 02 2012 at 2:44 PM Rating: Decent
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I just got the game mate and I've had no latency issues from the UK, I'm with Virgin on a 10mb line.

I'd check your ports first.
#5 Jul 02 2012 at 3:19 PM Rating: Good
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I had a few issues about 8pm for roughly an hour but it soon cleaned up. I'm on BT Internet.
#6 Jul 03 2012 at 12:46 AM Rating: Decent
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Thanks for the replies, it did eventually clear up, it seems that during the start of the evening (6pm-7pm) my internet will cut out and then be intermittent, then clear up again.

I am on Virgin 30MB package.

I guess I will ring them and see what is going on.
#7 Jul 03 2012 at 1:38 AM Rating: Good
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Kruxxor wrote:
Thanks for the replies, it did eventually clear up, it seems that during the start of the evening (6pm-7pm) my internet will cut out and then be intermittent, then clear up again.

I am on Virgin 30MB package.

I guess I will ring them and see what is going on.


If its not too personal a question, where do you live? Some London boroughs (south west especially) suffer for very high contention ratio's on VM's exchange kit.
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#8 Jul 03 2012 at 11:59 AM Rating: Decent
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That sounds like an ISP QoS issue...
#9 Jul 03 2012 at 3:01 PM Rating: Good
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rfolkker wrote:
That sounds like an ISP QoS issue...


Almost all the ISPs in the UK use BT lines, the only ones that don't are some of the cable options
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FFXI:Sylph - Perrin 75 Hume THF; Retired (At least from my use any way)
EVE Online:ScraperX; Retired
WAR:IronClaw- Peryn SW;SkullThrone- Grymloc BO; Retired


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