So I bought FFXIV and created a square enix account at http://na.square-enix.com but I can't log in at secure.square-enix.com because it says my password is incorrect. I've done a lot of research on it and have heard you should reset your password so I did that 3 times and still I get the same issue or either the page will just refresh but my login info will still be there entered for me. I don't have the security device so I don't see how that would be an issue. I can't login to the game which is already downloaded and installed onto my laptop because it does the same thing as secure.square-enix.com . I'm almost on the verge of giving up, starting an account for any game should not be this frustrating.
Edit: Forgot to mention I restarted my PC, tried using multiple web browsers, and tried every variation of my account / password and nothing seems to work.
Edited, Jul 29th 2012 10:35am by Caillron