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Lost my security token but...Follow

#1 Aug 03 2012 at 3:27 AM Rating: Decent
4 posts
I'm having an amazingly hard time finding what to do on their website. I can remember seeing the token late last year, but I have no idea where it is now apparently. On the support site it tells you how to unlink it, if you have it. If you want to contact them, it tells me to login. Guess what, that's why I need help. Is there just a regular number I should call during the day?
#2 Aug 03 2012 at 7:36 AM Rating: Decent
2,214 posts
On the last page of the manual (sorry I can't look it up right now) should be the support number to contact. Otherwise, you can get to their support from their website without logging in by going to the Lodestone and click on the Support Center Link on the bottom left.
#3 Aug 03 2012 at 10:29 AM Rating: Decent
4 posts
Wow that was amazing. 2 minutes on hold? 4 minutes to get it unlinked? And done.
#4 Aug 03 2012 at 7:33 PM Rating: Good
3,825 posts
That's a new record for SE support
FFXI:Sylph - Perrin 75 Hume THF; Retired (At least from my use any way)
EVE Online:ScraperX; Retired
WAR:IronClaw- Peryn SW;SkullThrone- Grymloc BO; Retired

#5 Aug 03 2012 at 9:05 PM Rating: Decent
4 posts
I sure was looking not looking forward to the hour+ and millions of questions about things I don't remember that I've read online about doing this. Just my own personal info and account name/email and a few minutes though. And the guy was really nice and spoke perfect english, win win.
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