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Beta Emails for Phase 3Follow

#302 Jun 14 2013 at 3:34 PM Rating: Excellent
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Still no invite. :(

I'm not upset like other posters, but I have an open Friday night and it would have been cool to mess around in game.

It is amazing how upset and entitled people get though. Lol.
#303 Jun 14 2013 at 4:16 PM Rating: Excellent
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Kierk wrote:
Still no invite. :(

I'm not upset like other posters, but I have an open Friday night and it would have been cool to mess around in game.

It is amazing how upset and entitled people get though. Lol.


Not upset, not entitled, but very disappointed.

Cheers!
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#304 Jun 14 2013 at 6:35 PM Rating: Good
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I got a beta invite and followed the instruction but I never got a redeem code to enter into my ps3. Did I do something wrong?
#305 Jun 14 2013 at 6:41 PM Rating: Default
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I just made an old friend from EQOA apply for the beta and he just got his email, this all happened in the past hour... So! There is Hope!

Btw: he is a ps3 player
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#306 Jun 14 2013 at 7:12 PM Rating: Good
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I'm still one of the lonely people hoping and waiting on my e-mail. Smiley: frown
#307 Jun 14 2013 at 7:16 PM Rating: Good
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Hatamaz wrote:
I'm still one of the lonely people hoping and waiting on my e-mail. Smiley: frown


http://www.youtube.com/watch?v=-LOgMWbDGPA

Edited, Jun 14th 2013 9:17pm by PyrielDD
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#308 Jun 14 2013 at 7:19 PM Rating: Decent
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Hatamaz wrote:
I'm still one of the lonely people hoping and waiting on my e-mail. Smiley: frown



Me too :<:<:<
#309 Jun 14 2013 at 7:25 PM Rating: Good
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PyrielDD wrote:
Hatamaz wrote:
I'm still one of the lonely people hoping and waiting on my e-mail. Smiley: frown


http://www.youtube.com/watch?v=-LOgMWbDGPA

Edited, Jun 14th 2013 9:17pm by PyrielDD



Or this one:

http://www.youtube.com/watch?v=22QYriWAF-U
#310 Jun 14 2013 at 8:07 PM Rating: Decent
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I'm right there with you guys. I even went to work and came back, but still nothing. I wonder if they are going by alphabetical order, if so my last name is Zemke, so this might take awhile. Smiley: laugh

Edit: To make matters worse, my friend who barely even gives a **** about the game, and who didn't put in a FFXIII code, and didn't even fill out the survey, GETS A CODE!!! WTF!? I have been mildly annoyed all day, but that just made me rage pretty hard. You have got to be kidding me...

Edited, Jun 14th 2013 10:13pm by supermegazeke
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#311 Jun 14 2013 at 8:09 PM Rating: Decent
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supermegazeke wrote:
I'm right there with you guys. I even went to work and came back, but still nothing. I wonder if they are going by alphabetical order, if so my last name is Zemke, so this might take awhile. Smiley: laugh



:<
#312 Jun 14 2013 at 8:26 PM Rating: Decent
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MCraine wrote:
The code you received might not match the region of your PSN account. But you can create another separate PSN account for any region you want to try and match it to your code. For example a US code in Canada, or vice versa. Create a PSN account with an address in a different country to match the codes. I'd hate to see a PS3 invite go to waste while I sit and pray for one lol

Edited, Jun 14th 2013 2:32pm by MCraine



Yes this was the issue. Apparently despite Canada and US sharing the same Media Region. PSN does not recognize the FF14 code if you are Canadian. Made a US PSN account boom.

Thanks.



Also since some have been asking.

I signed up for this Beta when it was announced, but only for the PS3 version. I also used an FF13 Code (Something to do with the 14 PS3 Beta, that didn't happen last time).

I was also involved in the first FF14 Beta.

Other than that I didn't really do anything else. Havent taken part in ARR Beta at all before today.

Oh and I did play FFXI off and on for a decade, but I don't see that being relevant. (but since they see my FFXI history maybe they like me some vOv)

Edited, Jun 14th 2013 10:33pm by rdmcandie
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#313 Jun 14 2013 at 8:32 PM Rating: Good
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supermegazeke wrote:
I'm right there with you guys. I even went to work and came back, but still nothing. I wonder if they are going by alphabetical order, if so my last name is Zemke, so this might take awhile.
Edited, Jun 14th 2013 10:13pm by supermegazeke


If it is alphabetical we are doomed, I'm still waiting and my name starts with an Ha, lol
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#314 Jun 14 2013 at 8:34 PM Rating: Decent
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Error processing Smith.dir Database overload...restarting.
Error processing Smith.dir Database overload...restarting.
Error processing Smith.dir Database overload...restarting.
Error processing Smith.dir Database overload...restarting.
Error processing Smith.dir Database overload...restarting.
Error processing Smith.dir Database overload...restarting.
Error processing Smith.dir Database overload...restarting.

(Its funny because Smith is a popular last name.)
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#315 Jun 14 2013 at 8:44 PM Rating: Decent
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PyrielDD wrote:
supermegazeke wrote:
I'm right there with you guys. I even went to work and came back, but still nothing. I wonder if they are going by alphabetical order, if so my last name is Zemke, so this might take awhile.
Edited, Jun 14th 2013 10:13pm by supermegazeke


If it is alphabetical we are doomed, I'm still waiting and my name starts with an Ha, lol


That's no good...

For real though, I don't actually think that's how they are doing it. I assume they are just putting people name's on the wall and just chucking darts at them.
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MJK wrote:
Is this a test?
It has to be. Otherwise I can't go on.
Draining patience. drain vitality.
this paranoid, paralyzed vampire act's a little old.

[Charlie Towser-The Kraken Club-Ultros[NA]-WAR]
#316 Jun 14 2013 at 8:53 PM Rating: Good
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I'm not sure how they are picking them to be honest, but the RNG gods have always hated me . Maybe I need to make a sacrifice of cheetos and mountain dew.

Edited, Jun 14th 2013 10:54pm by PyrielDD
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#317 Jun 14 2013 at 8:56 PM Rating: Decent
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SAD FACE!!! I wanna plaaaaaaaaaaaaaaaaaaaaaaaaaaaay :<
#318 Jun 14 2013 at 9:19 PM Rating: Excellent
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#319 Jun 14 2013 at 9:25 PM Rating: Decent
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I only have one e-mail address... so I might just call in or something, I dunno.
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MJK wrote:
Is this a test?
It has to be. Otherwise I can't go on.
Draining patience. drain vitality.
this paranoid, paralyzed vampire act's a little old.

[Charlie Towser-The Kraken Club-Ultros[NA]-WAR]
#321 Jun 14 2013 at 9:47 PM Rating: Decent
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I sent them an e-mail asking them what's up. Wonder how long that will take?

What a day. Smiley: oyvey lol
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MJK wrote:
Is this a test?
It has to be. Otherwise I can't go on.
Draining patience. drain vitality.
this paranoid, paralyzed vampire act's a little old.

[Charlie Towser-The Kraken Club-Ultros[NA]-WAR]
#322 Jun 14 2013 at 9:47 PM Rating: Excellent
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supermegazeke wrote:
I sent them an e-mail asking them what's up. Wonder how long that will take?

What a day. Smiley: oyvey lol


YOU WERE NOT PREPARED! lol Illidan

Edited, Jun 14th 2013 11:48pm by PyrielDD
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#323 Jun 14 2013 at 9:50 PM Rating: Good
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#324 Jun 14 2013 at 9:52 PM Rating: Good
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Kierk wrote:



Your welcome, I've been following twitter,reddit, zam, square enix forums, lodestone and facebook seeing if we would get a reply from a CM. Glad to help out anyone whos stuck in Limbo, we are in this together.
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#325 Jun 14 2013 at 9:57 PM Rating: Good
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I thought I was prepared, I even made accounts for everything ahead of time to ensure it would go smoothly. I really thought my FFXIII code was a shoe in, but how wrong I was. lol

Edit: Just outta curiosity, I wonder how many people got Beta invites by DL the ps3 trailer on the PSN, or if they even gave them out yet?

Edited, Jun 15th 2013 12:15am by supermegazeke

Edited, Jun 15th 2013 12:15am by supermegazeke
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MJK wrote:
Is this a test?
It has to be. Otherwise I can't go on.
Draining patience. drain vitality.
this paranoid, paralyzed vampire act's a little old.

[Charlie Towser-The Kraken Club-Ultros[NA]-WAR]
#326 Jun 14 2013 at 10:38 PM Rating: Decent
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So by the good graces of someone here on the forum, I got a ps3 code. Put it in, it worked, and it loaded up. Now I'm at some black screen that it won't get past.

What do I do? lol

Edit: Ok, so I'm about halfway through the ps3 installation, and the black screen thing (if it comes up for anyone else) was fixed by going into the ps3 browser, and enabling both java, and cookies. Worked fine after I switched them. I really hope you guys get some codes. Smiley: nodSmiley: nod

Edited, Jun 15th 2013 1:44am by supermegazeke
____________________________
MJK wrote:
Is this a test?
It has to be. Otherwise I can't go on.
Draining patience. drain vitality.
this paranoid, paralyzed vampire act's a little old.

[Charlie Towser-The Kraken Club-Ultros[NA]-WAR]
#327 Jun 15 2013 at 12:12 AM Rating: Decent
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Welp, three of my friends got invites today and non of them purchased V1.0 while I did and still no invite. Why must you torture me so SE?!!
#328 Jun 15 2013 at 2:38 AM Rating: Good
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I gave up hope for the betas, i dug up my old aol email from the 90"s and used at FF11 launch to till FF14. There was a lot of FF11 and beta 2 emails there but no 3 in the 1500+ emails. Both aol and SE locked me out today after i used an account i haven't touched in 3 years. SE mailed aol about how to unlock my SE account.I guess FF14 billing made it to Google but everything else stayed aol.
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#329 Jun 15 2013 at 4:43 AM Rating: Decent
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Day 2 of waking up disappointed. **** that I can't yell at them, haha. Oh well I opened a ticket and hopefully it won't take TOO long for an answer, which i doubt. : /
#330 Jun 15 2013 at 5:11 AM Rating: Excellent
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If it was before the beta i would say at least a day with the beta going on they might take longer who knows... :/
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#331 Jun 15 2013 at 5:13 AM Rating: Decent
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Shiiruu wrote:
Day 2 of waking up disappointed. **** that I can't yell at them, haha. Oh well I opened a ticket and hopefully it won't take TOO long for an answer, which i doubt. : /


Is their customer service even there on weekends?


Edited, Jun 15th 2013 7:14am by Fishingquestions
#332 Jun 15 2013 at 5:25 AM Rating: Decent
In PS3 beta, once I enter the code.
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#333 Jun 15 2013 at 6:17 AM Rating: Decent
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Fishingquestions wrote:
Shiiruu wrote:
Day 2 of waking up disappointed. **** that I can't yell at them, haha. Oh well I opened a ticket and hopefully it won't take TOO long for an answer, which i doubt. : /


Is their customer service even there on weekends?


Edited, Jun 15th 2013 7:14am by Fishingquestions

No idea tbh. But a "Community Rep" at the forums told us to do it so : /

Edited, Jun 15th 2013 8:18am by Shiiruu
#334 Jun 15 2013 at 8:53 AM Rating: Good
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Well so far they haven't replied to the ticket I put in, so I'm going back to bed, maybe I can get a key in my dreams.
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#335 Jun 15 2013 at 8:56 AM Rating: Decent
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PyrielDD wrote:
Well so far they haven't replied to the ticket I put in, so I'm going back to bed, maybe I can get a key in my dreams.


I've had that dream twice now already where I wake up and there's the email! But then I wake up shortly after to nothing but disappointment every time. -_-

I also put in a ticket btw. I'll let ya know if anything comes of it.
#336 Jun 15 2013 at 12:52 PM Rating: Good
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Well the auto ticket response says 2 business days, so I guess we are screwed. Odd that customer support is only working weekdays while the beta is weekend, hope they pull a Saturday shift to help out us 1.0s without codes.
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#337 Jun 15 2013 at 1:02 PM Rating: Decent
PyrielDD wrote:
Well the auto ticket response says 2 business days, so I guess we are screwed. Odd that customer support is only working weekdays while the beta is weekend, hope they pull a Saturday shift to help out us 1.0s without codes.

It does say Part 1, so one would think there will be more.

As it stands I got the email only Friday, and I was at work.Wish I had checked for it, as it stands I will likely have enough time to download the client, hop in for a few minutes just to get the feel of it, then the servers will implode lol
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#338 Jun 15 2013 at 1:09 PM Rating: Good
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Yeah unless someone donates us some keys I'm pretty much out of hope atm.
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#339 Jun 19 2013 at 4:37 AM Rating: Decent
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Anyone here sent a ticket and got their keys yet?
#340 Jun 19 2013 at 12:41 PM Rating: Good
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Shiiruu wrote:
Anyone here sent a ticket and got their keys yet?


I sent in a email support ticket during the weekend it never got answered, I recommend making a new ticket right now during business hours and using chat support. Took me about an hour to get through but the agent simply gave me a key. Do it during the week because once it hits Friday they will be swamped and they dont work the weekend.

Edited, Jun 19th 2013 2:41pm by PyrielDD
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#341 Jun 19 2013 at 1:27 PM Rating: Decent
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The agent gave you a key? I did chat support earlier in the week and they said I would get emailed with no ETA, also I have had a ticket open since this weekend with no response yet, looks like a bit of luck is a factor for some of us 1.0 folk!
#342 Jun 19 2013 at 1:37 PM Rating: Good
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magred14 wrote:
The agent gave you a key? I did chat support earlier in the week and they said I would get emailed with no ETA, also I have had a ticket open since this weekend with no response yet, looks like a bit of luck is a factor for some of us 1.0 folk!


Yup straight out copied and pasted it directly in the chat window. She asked for my name and than my email address, probaly checked to see if I had an account, than boom next response was a key, maybe you should try chat again, they may have decided to change their strategy.
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#343 Jun 19 2013 at 1:40 PM Rating: Decent
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I think they are sending out emails in groups and staggering them from week too week.. I got my ps3 invite 6/14 after the beta started and my girlfriend got hers a day later. . The d/l servers get hit hard and took me a while to d/l... So I think once the beta starts again the emails go out in bunches. I think they wait till the beta starts so they dont get a ton of people going I got an error installing. The servers are down right now itll Friday.
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#344 Jun 19 2013 at 1:54 PM Rating: Decent
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I thought maybe so to Nashred but this post was in the official forums by Bayohne, so who knows what exactly is going on haha.

Quote:
Greetings,

First off, I want to make it clear that all of our version 1.0 players are extremely important to us, as is rectifying any issues where they did not receive their Beta Test invites. The Support Center team has been working throughout the day to handle as many cases as possible.

If you've submitted a report but have not yet received a response, I want to assure you the team is on top of it. We're working hard to ensure that all outstanding cases are handled before the start of the next test.

We haven't found any hard evidence as to why users did not receive their codes in the first place as our system shows them as sent out properly. I know my first post contained the simplest solutions (checking spam, ensuring your email address is up to date) and I'm glad I was able to at least see one person saying that was the cause. For those saying that they receive all of SE's other promotion-related emails, please note that it could be from a different sender (listed in my first post) and not the same as the promotional mail.

With that said, I'm sorry I don't have more of an update for you all, but I just want to stress that if you're a version 1.0 player, and have not received your code, please contact our Support Center as soon as possible so that we can assist you.

We thank you very much for your patience throughout this process and hope to get you into the Beta Test as soon as we can.
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