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#1 Jun 12 2013 at 6:45 AM Rating: Good
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So, being a 1.0 player, I was under the assumption that as long as I had signed up for the beta with the email address associated with my 1.0 account, I'd automatically get the email for beta. Well, I didn't get anything this morning and it seems like others did. So I figured, maybe it's because I need to reactivate my account or something. So I attempted to login to my account using the SE Account Management System. Apparently I must have forgotten my password, as nothing I tried was working. So I click the link for password reset, get sent the email to reset it, and fill in all the information. Now, every time I hit submit, it bounces back saying that my "One Time Password" is invalid. I read everything carefully. It's not the same as my other password, it doesn't contain my username, it doesn't have 3 consecutive of the same character... but regardless of what I type in, it won't work.

Does anyone know how to fix this? Much appreciated, thanks.

Edited, Jun 12th 2013 8:06am by Wint Lock Thread: Requested
#2 Jun 12 2013 at 6:47 AM Rating: Excellent
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205 posts
Your "One Time Password" means your Square-Enix security token. If you did not setup a security token, I'd try to get in contact with customer service to get that resolved.

Regarding beta invites, they often blast out beta invites in waves. Therefore if you didn't get in this round, keep your eyes open in your email, you'll be getting yours soon.
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#3 Jun 12 2013 at 7:04 AM Rating: Good
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6,898 posts
KayannaBigGrr wrote:
Your "One Time Password" means your Square-Enix security token. If you did not setup a security token, I'd try to get in contact with customer service to get that resolved.

Regarding beta invites, they often blast out beta invites in waves. Therefore if you didn't get in this round, keep your eyes open in your email, you'll be getting yours soon.


Thank you so much, this is exactly what I needed to know. I thought they wanted me to create a one-time password for the reset. I used my token and it worked. I just reactivated my FFXIV account, so hopefully I'll still get in for this beta. Thanks again, rate up. Admin, feel free to lock this thread or just let it die.
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