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SE chat/phone support mia??Follow

#1 Jun 14 2013 at 11:09 AM Rating: Decent
123 posts
I'm tryin to call up to find out what happened to my PC beta key for phase 3, and theres no one at the call center pickin up the phones (was on hold for 30 minutes and no one was there), and when you sit through the entire waiting line in the chat support you just get a "there are no agents to help you atm please try again later" once it's your turn.

Did their support team shut down for the day or something? lol
#2 Jun 14 2013 at 11:18 AM Rating: Good
254 posts
chat support has always been faster for me, by at least 50%
could be that their system overloaded, I would try chat again.
Skadi Scion / Ultros Server

formerly Skadisleeves of Lakshmi in FFXI
#3 Jun 14 2013 at 11:37 AM Rating: Decent
123 posts
Ugh, happened again on the chat support.
"Status: Canceled
There are no agents available to chat with you right now. Please try again later."
#4 Jun 15 2013 at 4:31 PM Rating: Excellent
2,153 posts
Maybe it's because 50.000 people are calling them simultaneously.
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