I want to pre-order the NA collector's edition for PC, which appears to only be available through the Square Enix store. I can't seem to log into the SE store with my SE account (which the site says I should be able to do). I've opened a ticket about it, and got an initial response over 2 days ago that said the ticket would be addressed within 2 business days. Well, it hasn't. And given what I've heard about SE support in the past, I wasn't expecting much from them to begin with.
But there's nothing anyone here can do about SE support. What I came here to ask is: am I asking for problems if I simply create a Square Enix Member login that's separate from my SE account in order to do the pre-order? Or will I get codes that I can apply to my SE account even though I didn't order it through my SE account?
I suspect the latter. But I wanted to see if anyone here had any experience ordering through the SE store. I have at least a month and a half to make the order, so waiting another few days to a week isn't going to kill me. I figured I would solicit for some advice now, in case my support ticket goes completely ignored.