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For 1.0 players still missing beta access:Follow

#1 Jun 20 2013 at 6:02 PM Rating: Excellent
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http://forum.square-enix.com/ffxiv/threads/62470-For-Version-1.0-Users-that-Did-Not-Receive-their-Beta-Invite

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Exclamation For Version 1.0 Users that Did Not Receive their Beta Invite

Greetings everyone,

To better help the version 1.0 users that did not receive their Beta Test email, we've created a special flow to get assistance from our Support Center. Visit the FFXIV: ARR Support Center Site.

Then fill out the fields using the following information:

Contact Category: Accounts/ID
Contact Sub Category: Registration Code
Contact Details: Blocked Phase 3 Beta Test Invite


Click "Next" (you will need to log into your Square Enix account) to proceed to "Email Support". In the Detailed Condition field, simply provide the following information:

Registered Email Address (if different than what was entered in Contact Email Address field)
Square Enix ID


The Support Center agents will then review your ticket and Square Enix account information and if you are confirmed a beta recipient, we will reply with your Beta Test key and instructions on how to register it.

Thank you once again for your patience and we hope to get everyone into the Beta as soon as can.

#2 Jun 20 2013 at 8:23 PM Rating: Good
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Do Legacy player require a beta key to log-in this weekend?
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#3 Jun 20 2013 at 9:10 PM Rating: Excellent
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amit wrote:
Do Legacy player require a beta key to log-in this weekend?


You should have gotten a key in phase 1 being a Legacy, so if you entered a key for a previous phase you can just log in.
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#4 Jun 20 2013 at 10:24 PM Rating: Good
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Yes. Sadly, some 1.0 players, like my friend, didn't get a beta code properly sent, so this is for them.
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#5 Jun 20 2013 at 10:24 PM Rating: Good
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I actually just got mine. I put a ticket in on last Saturday.

There was an apology and everything.

Pretty cool!

I'm glad that they're expediting this for the other 1.0'ers.
#6 Jun 20 2013 at 10:28 PM Rating: Good
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Thank you very much sir. I havent gotten mine yet, just put a ticket in. Good thing I've been busy at work. Hows the game looking?
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#7 Jun 20 2013 at 10:33 PM Rating: Excellent
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Louiscool wrote:
Yes. Sadly, some 1.0 players, like my friend, didn't get a beta code properly sent, so this is for them.


If you are a 1.0 and you don't have your code, create a ticket and use chat support rather than email support. It is faster, took me one hour to get through and the CS rep just gave me a key after confirming my name and email address. It could get busy Friday but it seems the fastest way since they never did answer my email ticket.
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#8 Jun 20 2013 at 10:41 PM Rating: Good
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PyrielDD wrote:
Louiscool wrote:
Yes. Sadly, some 1.0 players, like my friend, didn't get a beta code properly sent, so this is for them.


If you are a 1.0 and you don't have your code, create a ticket and use chat support rather than email support. It is faster, took me one hour to get through and the CS rep just gave me a key after confirming my name and email address. It could get busy Friday but it seems the fastest way since they never did answer my email ticket.



Oh, thank you for the heads up. Should cancel my ticket, and re do it? or just leave as is?
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#9 Jun 20 2013 at 10:59 PM Rating: Good
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amit wrote:
PyrielDD wrote:
Louiscool wrote:
Yes. Sadly, some 1.0 players, like my friend, didn't get a beta code properly sent, so this is for them.


If you are a 1.0 and you don't have your code, create a ticket and use chat support rather than email support. It is faster, took me one hour to get through and the CS rep just gave me a key after confirming my name and email address. It could get busy Friday but it seems the fastest way since they never did answer my email ticket.



Oh, thank you for the heads up. Should cancel my ticket, and re do it? or just leave as is?


I'd leave it, try the chat system and if that works for you, you can delete the other ticket after.
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#10 Jun 21 2013 at 1:24 AM Rating: Decent
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Yeah I hadn't gotten my code either for my main account. Luckily I got 3 others for my other email accounts. SO I just tied one of the codes onto my main. Still have yet to get one for my v1 account...
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#11 Jun 21 2013 at 6:34 AM Rating: Good
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Can anyone tell me how to actually choose the chat option as opposed to email response? I cannot seem to find this option on the support site. I think it may be due to the fact I have blurred vision because of how many times I have checked my email inbox in hope of my 1.0 ARR Beta invite...
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