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Suspicious Account DAfuq ???Follow

#1 Aug 15 2013 at 7:56 PM Rating: Decent
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Dear Valued Square Enix Customer,

Thank you for using the Square Enix Account Management System.

Based upon recent suspicious activity, we have identified that your account may potentially be at risk. For your protection, we have temporarily suspended login access to this account.

In order to regain access to your account, please do the following:
1. Refer to the FAQ below to ensure your account is secure
(link deleted)

2. Use the URL provided below to reset your password
(link deleted)

*If you cannot access a URL provided above by clicking the link, please try copy and pasting the URL directly into the address bar of your web browser.
*The password reset URL provided above will expire after one week from the date of the email or once the password has been reset successfully.

For more information about the login restriction, please refer to the following page:
(link deleted)

I deleted links so people cant access them if they are account specific but How is it possible for me to get this email lol.
#2 Aug 15 2013 at 7:58 PM Rating: Good
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Logging in from a different ISP w/o the use of a security token or the app would be one way.
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#3 Aug 15 2013 at 7:59 PM Rating: Decent
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ya this is the only computer / IP I ever logged into the game from even since V 1.0 just seems odd I get this now and i have been in all betas.

Just wish they would Specify the activity so I could know what it is.

Edited, Aug 15th 2013 10:00pm by Ap0stle234
#4 Aug 15 2013 at 8:00 PM Rating: Good
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yeah I got that one earlier too. Probably because I logged in to the account management from work. Maybe the forums too, who knows. I followed the link and changed the password, no problem.
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Nuit the Insane! - Retired Druid on Sentinels.
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#5 Aug 15 2013 at 8:03 PM Rating: Decent
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So, is your account really locked?

I know SE is releasing fishing in the latest beta, but I'm sure there are others out there phishing as well.
#6 Aug 15 2013 at 8:09 PM Rating: Good
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McGame wrote:
So, is your account really locked?

I know SE is releasing fishing in the latest beta, but I'm sure there are others out there phishing as well.


It looks like the real thing. Exact same wording as the one I got. To be sure, mouse over the links. The second one should start with:

https://secure.square-enix.com/account/app/svc/rsmreminder?id=

I removed the part after the ID, but if you mouse over the second link and it does't start with that, it's suspicious.
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Nuit Midril - White Mage/Scholar on Ultros
Nuit the Insane! - Retired Druid on Sentinels.
Ombre - Retired Dragoon/bard on Phoenix.
#7 Aug 15 2013 at 8:12 PM Rating: Good
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Oh jeez, I've logged in from my phone at work, my laptop at home, and I linked the account to my ps3. I'm probably going to see this email soon too...
#8 Aug 15 2013 at 8:20 PM Rating: Good
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Did it take you guys awhile to get an email to change your password?
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#9 Aug 15 2013 at 8:23 PM Rating: Excellent
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I got an error message when I logged in to the PC client at home. I received the e-mail instantly and was able to change my password, but that was several hours ago. I think there might be a longer delay now.

http://ffxiv.zam.com/forum.html?forum=152&mid=1376616430117541473

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Nuit Midril - White Mage/Scholar on Ultros
Nuit the Insane! - Retired Druid on Sentinels.
Ombre - Retired Dragoon/bard on Phoenix.
#10 Aug 15 2013 at 8:24 PM Rating: Decent
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I received this too because I logged in at work...took a few hours to receive the email after the account locked. I was worried I would be late to the beta but it finally came and unlocked no problem
#11 Aug 15 2013 at 9:39 PM Rating: Good
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PhoenixOmbre wrote:
I got an error message when I logged in to the PC client at home. I received the e-mail instantly and was able to change my password, but that was several hours ago. I think there might be a longer delay now.

http://ffxiv.zam.com/forum.html?forum=152&mid=1376616430117541473



Thats good to hear, i was kinda worrying since i haven't got an email, but looks like Technical Difficulties so that puts my mind at ease!
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Goblin: http://na.finalfantasyxiv.com/lodestone/character/2192910/
Beastmaster ~<3 Cant wait.
Gold smithing till the day i die!
#12 Aug 15 2013 at 9:43 PM Rating: Good
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3,447 posts
Ap0stle234 wrote:
ya this is the only computer / IP I ever logged into the game from even since V 1.0 just seems odd I get this now and i have been in all betas.

Just wish they would Specify the activity so I could know what it is.

Edited, Aug 15th 2013 10:00pm by Ap0stle234


Even if you have broadband, your IP can still change if your modem burps and needs to reconnect. I've had things like Steam ding me for that, I suppose SE would do the same thing if their security software is set to Paranoia level.
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