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#27 Aug 18 2013 at 6:24 AM Rating: Good
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****, the 3102 finally got me as well. After being able to play both Friday and Saturday with no problem.
#28 Aug 18 2013 at 6:26 AM Rating: Decent
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The JP servers are currently working fine if you still want to play in the beta - I've had the 3102 error for probably 16 hours now. Having a blast as a Gladiator on the JP servers in the mean time!
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#29 Aug 18 2013 at 6:26 AM Rating: Decent
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I am just happy people can only give me the "it's beta" excuse for one more day :)
#30 Aug 18 2013 at 6:35 AM Rating: Decent
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sigh...at least I finished Sastasha when it happened. Stupid 3102.
#31 Aug 18 2013 at 6:40 AM Rating: Excellent
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hypanimz wrote:
The JP servers are currently working fine if you still want to play in the beta - I've had the 3102 error for probably 16 hours now. Having a blast as a Gladiator on the JP servers in the mean time!


Yeah, I'll probably just hop on a JP server later. I'm waiting for one of my friends to wake up first so I can finish introducing her to the game. Hope she's not too annoyed that we've got to move... she shouldn't be, because by the time she was finally able to log on after all day just downloading the game she was too tired to do anything.

Mopdaddy wrote:
I am just happy people can only give me the "it's beta" excuse for one more day :)


Let's just be glad all of this mess happened during beta, so SE is aware of the problems and can sort it all out before early access/official launch. Early access is starting this Saturday, right? So they've got a week of downtime to hop to it. I have faith in them!
#32 Aug 18 2013 at 6:45 AM Rating: Default
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I really feel for Yoshi right now. As much as I have criticized FFXIV, which I feel was warranted and only did so because I did and still want it to succeed; I know he's worked his *** off. I really do appreciate how far ARR has come from 1.0 and I know it's probably tearing at him that they're having these issues so close to launch.

People are already a little weary of FFXIV from past issues they had and the longer this draws on, the harder it will be to tip people to their side of the fence or maintain the confidence of the players who put faith in them. At this point I'm just hoping that some sort of good news comes through the pipes before the beta is wrapped up, but it's definitely going to do some damage to the hype they had going into early access Smiley: frown
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HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#33 Aug 18 2013 at 6:49 AM Rating: Decent
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I'm now stuck with this issue what a crock of crap this is. I logged out 8 hours ago.
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#34 Aug 18 2013 at 7:02 AM Rating: Good
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It's hard not to be angry, but this was what this weekend was for. Get as many people on, and see how much could go wrong. Things did...now they have to fix it. There'll never be a time where their dev and server teams will work this hard, so hopefully a resolution actually happens prior to beta p4 closing...if not....

ruh roh.
#35 Aug 18 2013 at 7:09 AM Rating: Good
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It's frustrating that the problem is occurring at all, but SE isn't helping themselves with their handling of the problem either.

This beta isn't just one last time for us to test in-game systems and play around with everything, it's also a live test of the system outside the game as well. Open beta is SE putting themselves on public display and saying "This is how awesome we will be for a live game". Problems happen, and there's only so much to be done to prevent them, but how you react to them is important too.

So far, the reactions to the 90000 error and the 3102 error was a single official posting on the beta forum to list your character name and server if you were hit with the 3102 error. When I went to sleep last night, that page had hit 700 pages. By this morning, the forum was being hammered to the point where the forums themselves are down. In the meantime, on the launcher and the main FFXIV website we're seeing no specific information that they are working on these problems.

I don't know if they realize it or not, but this is essentially a dry run for if something were to go wrong while the game was live, and they're frankly doing a horrible job in both reaction and PR. Anybody who was playing FFXI when the infamous R0 problem was happening can attest to the fact that this is pretty close to what they used to do so they aren't exactly learning from their mistakes.
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#36 Aug 18 2013 at 7:12 AM Rating: Decent
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There is a lot we don't see, and I'm sure everyone is scrambling around to get these issues fixed, to the point that they don't HAVE information to release as they are still trying to figure out how to resolve it, and probably don't even have time to tell the community they are working on it. We know they are working on it, so they don't need to tell us what we already know. Have some faith, it's STILL beta, even if it is a little sparkly from the "You character will transfer over!" bit.
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#37 Aug 18 2013 at 7:17 AM Rating: Decent
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Yunchang wrote:
So far, the reactions to the 90000 error and the 3102 error was a single official posting on the beta forum to list your character name and server if you were hit with the 3102 error. When I went to sleep last night, that page had hit 700 pages. By this morning, the forum was being hammered to the point where the forums themselves are down. In the meantime, on the launcher and the main FFXIV website we're seeing no specific information that they are working on these problems.


Yeah, it's really strange. There was a post yesterday afternoon that they'd addressed and resolved the issues at around 1 PM. That thread you mentioned was at 60ish pages and growing. Last I checked it was later in the afternoon and it had reached almost 300 pages. It's kind of a shock to know that it went higher than 600(and I'm sure would continue to climb were the forums still up) without more info coming out about it. I are disappoint.

Stilivan wrote:
I'm sure everyone is scrambling around to get these issues fixed, to the point that they don't HAVE information to release as they are still trying to figure out how to resolve it, and probably don't even have time to tell the community they are working on it.


No way man. You can't be too busy to have someone, anyone hop on your twitter and bless your players(read: your livelihood) with 140 characters. Not buying.

Edited, Aug 18th 2013 9:21am by FilthMcNasty
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#38 Aug 18 2013 at 7:17 AM Rating: Good
I didn't even get to get my main class to 20 yet... I really... REALLY hope they don't erase our data. I will lose a lot of motivation to do the same quests yet again and be scared of the same error occurring.
#39 Aug 18 2013 at 7:21 AM Rating: Decent
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Well what is funny this problem is so big it took down the beta forum..
There is a thread where you can put your world and character name and they will manually disconnect you...

Really take down all the worlds and just disconnect every one.
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#40 Aug 18 2013 at 7:23 AM Rating: Good
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FilthMcNasty wrote:
Last I checked it was later in the afternoon and it had reached almost 300 pages. It's kind of a shock to know that it went higher than 600(and I'm sure would continue to climb were the forums still up) without more info coming out about it. I are disappoint.


Last night postings were likely an NA majority. As the morning rolled around in Europe (2-4am EST or so), I'm sure many EU players tried logging in and couldn't, so they started posting.

What makes it worse is (was) the lack of acknowledgement. They have this nice launcher with a news page that they could have used yet now unless someone goes to their twitter page, they won't hear anything from the source to even let people know they they realize it's an issue.
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#41 Aug 18 2013 at 7:25 AM Rating: Excellent
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I've been on the side of a complete fubar that SE's on, and handling is important.

Even if you don't have new information, getting word out that you have acknowledged the specific problem that people are having and at least reminding them that you are actually working on it helps so that people know you aren't wandering off. A huge piece of failure recovery in these situations is perception. If you aren't out there saying that you're investigating or fixing or anything, then you're feeding the perception that a fix isn't going to happen. Directing people in ways that cause a cascading problem isn't helping either, as it just feeds the belief that the situation is no longer under control.

In the end, I don't think it's a good idea to accept this as a normal function of a late stage beta. I would look at this phase of testing like I would look at a fire drill. If you can't escape a building during a drill, you are toast when a real fire happens.
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Valion Chevalier, Limsa Lominsa
Hyperion Server
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"Please, I have had too much of the stupid today. Please wait until tomorrow to say these things so my tolerance has refreshed."
-New Gold Dreams (another short-lived webcomic)
#42 Aug 18 2013 at 7:27 AM Rating: Good
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Was playing on PC when I got kicked from the game and can't log in to any character on any worlds I made . Tried logging in on PS3 to see If that would work, but nadda!!! :(
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#43 Aug 18 2013 at 7:29 AM Rating: Good
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Marsupial, from what we can tell it's server side where it's not acknowledging that you have logged off, so you won't be able to log in to any NA/EU servers from any system until it clicks. However, it sounds like you can log into the JP side servers, due to their handling system functions from a different lobby server.
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Valion, San d'Oria - Retired
Odin Server
SAM90/PLD90/COR90/BLU90/RDM90/SCH90

Valion Chevalier, Limsa Lominsa
Hyperion Server
50 All Classes

"Please, I have had too much of the stupid today. Please wait until tomorrow to say these things so my tolerance has refreshed."
-New Gold Dreams (another short-lived webcomic)
#44 Aug 18 2013 at 7:30 AM Rating: Default
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after 7 hours still getting erro 3102 cant get to forms where they said to put in are name. so we are to think of this as a demo hmmm?? play for 4 hours then get dced or something wait 5 hours play another 4 ????? its only been on 2 days and ive been kicked off over 10 times, this is not the time to let every one see a buggy game!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#45 Aug 18 2013 at 7:34 AM Rating: Decent
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FilthMcNasty wrote:
Stilivan wrote:
I'm sure everyone is scrambling around to get these issues fixed, to the point that they don't HAVE information to release as they are still trying to figure out how to resolve it, and probably don't even have time to tell the community they are working on it.


No way man. You can't be too busy to have someone, anyone hop on your twitter and bless your players(read: your livelihood) with 140 characters. Not buying.

Edited, Aug 18th 2013 9:21am by FilthMcNasty



Hold on a sec, let me try.


Quote:
Yeah, it's really strange. There was a post yesterday afternoon that they'd addressed and resolved the issues at around 1 PM.


But it's still not working! I'm not buying it! Your information is outdated!


SEE WHAT HAPPENS WHEN YOU ONLY REPLY TO FRAGMENTS OF A PARAGRAPH!?


It makes you look like a jerkface.
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#46 Aug 18 2013 at 7:39 AM Rating: Decent
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Nashred wrote:
There is a thread where you can put your world and character name and they will manually disconnect you...

Really take down all the worlds and just disconnect every one.


You're asking to put a bandaid on an amputated limb. I'd rather they actually do whatever they need to do and solve the problem rather than just doing what it takes for people to be able to play again. It already kinda looks bad that it's persisted through the majority of the beta test. What they want to happen is to figure out what it is and solve the problem before the beta phase is over. Worst case scenario, they do a manual logout and the {Impossible to gauge} bug rears it's ugly head again. That would be a really sour note to end the final beta test phase on...

Edited, Aug 18th 2013 9:40am by FilthMcNasty
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#47 Aug 18 2013 at 7:52 AM Rating: Decent
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Stilivan wrote:
FilthMcNasty wrote:
Stilivan wrote:
I'm sure everyone is scrambling around to get these issues fixed, to the point that they don't HAVE information to release as they are still trying to figure out how to resolve it, and probably don't even have time to tell the community they are working on it.


No way man. You can't be too busy to have someone, anyone hop on your twitter and bless your players(read: your livelihood) with 140 characters. Not buying.

Edited, Aug 18th 2013 9:21am by FilthMcNasty



Hold on a sec, let me try.


Quote:
Yeah, it's really strange. There was a post yesterday afternoon that they'd addressed and resolved the issues at around 1 PM.


But it's still not working! I'm not buying it! Your information is outdated!


SEE WHAT HAPPENS WHEN YOU ONLY REPLY TO FRAGMENTS OF A PARAGRAPH!?


It makes you look like a jerkface.



Stilivan wrote:
There is a lot we don't see, and I'm sure everyone is scrambling around to get these issues fixed, to the point that they don't HAVE information to release as they are still trying to figure out how to resolve it, and probably don't even have time to tell the community they are working on it. We know they are working on it, so they don't need to tell us what we already know. Have some faith, it's STILL beta, even if it is a little sparkly from the "You character will transfer over!" bit.


No way man. You can't be too busy to have someone, anyone hop on your twitter and bless your players(read: your livelihood) with 140 characters. Not buying.

When people are having a problem with a product or service you provide, it's in your best interest to let them know that they're being heard, especially when it's so many displaced players. No one is asking for a progress report every 5 minutes, just an acknowledgement.

I quoted what I needed to because the response wouldn't be any different. Why is your ****** sandy?

____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#48 Aug 18 2013 at 8:02 AM Rating: Default
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lets look at it this way if you buy CE play for 1 year your paying over 224$ for a game that cant hold up even after years of fixing? anyone else thinking bring on the next mmo that inst gonna let us down??? who will it be?
#49 Aug 18 2013 at 8:08 AM Rating: Decent
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Quote:
No way man. You can't be too busy to have someone, anyone hop on your twitter and bless your players(read: your livelihood) with 140 characters. Not buying.


Their twitter said that no one can log into the old servers, that they've made new NA servers and if you still want to play you should log into those. The Japanese servers also work. They have also posted in the forums regarding 3102 and 9000.
#50 Aug 18 2013 at 8:09 AM Rating: Excellent
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As I said, it is probably because they haven't found a fix for it, not that they aren't communicating with us. But we don't know, we don't work there!

FilthMcNasty wrote:
Why is your ****** sandy?


I got kicked off the game in Ul'Dah.... sooo.... Smiley: glare

Quote:

lets look at it this way if you buy CE play for 1 year your paying over 224$ for a game that cant hold up even after years of fixing? anyone else thinking bring on the next mmo that inst gonna let us down??? who will it be?


Yeah, the game is a total flop! Off to Hello Kitty MMO! Smiley: rolleyes

Edited, Aug 18th 2013 10:11am by Stilivan
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#51 Aug 18 2013 at 8:14 AM Rating: Excellent
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Rofl Hello Kitty MMO.
I like how people are making their decisions to cancel preorders or not buy the game, because of a bug, during a beta phase, made for finding and squashing bugs...
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