Forum Settings
       
« Previous 1 2
Reply To Thread

This is a bit...worrying.Follow

#1 Aug 20 2013 at 8:00 AM Rating: Good
Avatar
**
311 posts
Ok so this morning I've been trying to enter my pre-order code mailed to me upon pre-ordering the game via the SE store. For a while there I was getting nothing but "There is a problem. Please try again later.", but just a minute ago after entering it I got this: "There was a problem with your code. Please make sure you have entered it correctly."

I double-checked to make sure I got my code correct (I did), and tried again. I got the same message once again. I only hope this is an error being produced from the overload on the servers, and not something wrong with my code.

Has anyone else trying to enter their code received the same message?
____________________________
FFXIV: Raxion Gunsoul - Brynhildr - 50PLD 50SMN 50SCH 50DRG
WoW: Raxion - Greymane- 90 Druid
FFXI: Nion - Asura - 99 BLU, PUP, SMN, DRG, PLD 50+ DNC, NIN, MNK, THF, WHM, SAM, WAR
#2 Aug 20 2013 at 8:02 AM Rating: Good
You're fine, the server is over loaded, submit it again and you'll probably get the 1st error again.
____________________________
Drulian Griggory - Meneldor. Member of There Is No Fifth Star


#3 Aug 20 2013 at 8:03 AM Rating: Good
Avatar
***
2,550 posts
http://account.square-enix.com/

If you go to that site, log in, then click on "services and options" and then select "Final Fantasy XIV" it states "Code registration currently unavailable." The error messages are negligible at the moment. SE is supposed to send an e-mail if you went to the site pre-beta 4 and signed up to receive one. This e-mail is supposed to tell you when it is ok to register for pre-order. I have not yet received that e-mail.

Edited, Aug 20th 2013 9:03am by Valkayree
____________________________
Character Name: Valk Ayree
Server: Lamia; Free Company Leader - The Swarm (Swarm)
http://na.finalfantasyxiv.com/lodestone/character/1746889/
- Blue Mage? FTW? -
#4 Aug 20 2013 at 8:06 AM Rating: Excellent
Avatar
**
311 posts
Ok, to follow-up. I just looked at my SE profile, and it now says that I have FFXIV as my one registered game. Perhaps on one of those "There was a problem. Please try again later." messages, it actually went through, and just psyched me out.

This is most-likely the cause of the "There was a problem with your code. Please make sure you have entered it correctly." error.

For anyone that has entered your 18-digit code and gotten the error message, go check your SE profile and see if you have FFXIV registered to your account.

Edited, Aug 20th 2013 10:06am by Teracide
____________________________
FFXIV: Raxion Gunsoul - Brynhildr - 50PLD 50SMN 50SCH 50DRG
WoW: Raxion - Greymane- 90 Druid
FFXI: Nion - Asura - 99 BLU, PUP, SMN, DRG, PLD 50+ DNC, NIN, MNK, THF, WHM, SAM, WAR
#5 Aug 20 2013 at 8:06 AM Rating: Decent
Scholar
30 posts
tried earlier got the error. Guess I"ll wait later on when i get the email.
#6 Aug 20 2013 at 8:08 AM Rating: Good
Teracide wrote:
Ok, to follow-up. I just looked at my SE profile, and it now says that I have FFXIV as my one registered game. Perhaps on one of those "There was a problem. Please try again later." messages, it actually went through, and just psyched me out.

This is most-likely the cause of the "There was a problem with your code. Please make sure you have entered it correctly." error.

For anyone that has entered your 18-digit code and gotten the error message, go check your SE profile and see if you have FFXIV registered to your account.

Edited, Aug 20th 2013 10:06am by Teracide


That doesn't mean squat unfortunally. Everyone seem's to have it. I had it before entering a code due to owning 1.0 and getting it for free. You'll know once it's accepted because you'll get a much different page with further directions/codes.

Screenshot

It's and email sorry, windows one is almost identical.

Edited, Aug 20th 2013 9:12am by Drulian
____________________________
Drulian Griggory - Meneldor. Member of There Is No Fifth Star


#7 Aug 20 2013 at 8:18 AM Rating: Good
Avatar
***
2,550 posts
Drulian, Pie Eating Champion wrote:
Teracide wrote:
Ok, to follow-up. I just looked at my SE profile, and it now says that I have FFXIV as my one registered game. Perhaps on one of those "There was a problem. Please try again later." messages, it actually went through, and just psyched me out.

This is most-likely the cause of the "There was a problem with your code. Please make sure you have entered it correctly." error.

For anyone that has entered your 18-digit code and gotten the error message, go check your SE profile and see if you have FFXIV registered to your account.

Edited, Aug 20th 2013 10:06am by Teracide


That doesn't mean squat unfortunally. Everyone seem's to have it. I had it before entering a code due to owning 1.0 and getting it for free. You'll know once it's accepted because you'll get a much different page with further directions/codes.

Screenshot

It's and email sorry, windows one is almost identical.

Edited, Aug 20th 2013 9:12am by Drulian


So the site is working?
____________________________
Character Name: Valk Ayree
Server: Lamia; Free Company Leader - The Swarm (Swarm)
http://na.finalfantasyxiv.com/lodestone/character/1746889/
- Blue Mage? FTW? -
#8 Aug 20 2013 at 8:19 AM Rating: Good
Avatar
***
2,550 posts
Teracide wrote:
Ok, to follow-up. I just looked at my SE profile, and it now says that I have FFXIV as my one registered game. Perhaps on one of those "There was a problem. Please try again later." messages, it actually went through, and just psyched me out.

This is most-likely the cause of the "There was a problem with your code. Please make sure you have entered it correctly." error.

For anyone that has entered your 18-digit code and gotten the error message, go check your SE profile and see if you have FFXIV registered to your account.

Edited, Aug 20th 2013 10:06am by Teracide


FFXIV:ARR is registered to my account. I still get the error.
____________________________
Character Name: Valk Ayree
Server: Lamia; Free Company Leader - The Swarm (Swarm)
http://na.finalfantasyxiv.com/lodestone/character/1746889/
- Blue Mage? FTW? -
#9 Aug 20 2013 at 8:20 AM Rating: Decent
**
438 posts
ARR registers to your account when you sign up for open beta, or were involved in the previous phases or 1.0.
____________________________
Star Swirl on Behemoth AKA Best-hemoth AKA The Cool Kid's Table----60AST, 60WHM, 60SCH/SMN, 60BLM, 60MNK, 38 PLD, 34DRG, 31NIN, 27MRD
FFXI- Derpypony on Asura
Check out the Dream Network, a Twitch.tv community for XIV fans, featuring notable streamers like Mr. Happy, MTQcapture, Rahhzay, and Slyakagreyfox! http://dreamnetwork.tv/forum/index.php
Then maybe check out myself, EquestriaGuy, on twitch at http://www.twitch.tv/equestriaguy


#10 Aug 20 2013 at 8:23 AM Rating: Good
***
1,079 posts
Are we talking pre-order codes or registration codes? As far as I know, I didn't get an email for my pre-order code.
____________________________
FFXIV
Articus Vladmir
PLD WHM BRD DRG BLM
#11 Aug 20 2013 at 8:24 AM Rating: Good
pre-order which gives you your registration code via email.
____________________________
Drulian Griggory - Meneldor. Member of There Is No Fifth Star


#12 Aug 20 2013 at 8:24 AM Rating: Good
Avatar
***
2,550 posts
Stilivan wrote:
Are we talking pre-order codes or registration codes? As far as I know, I didn't get an email for my pre-order code.


This is the preorder code entry to gain early access amongst other things. The site to redeem the code is supposed to be working today, and is experiencing technical difficulty.
____________________________
Character Name: Valk Ayree
Server: Lamia; Free Company Leader - The Swarm (Swarm)
http://na.finalfantasyxiv.com/lodestone/character/1746889/
- Blue Mage? FTW? -
#13 Aug 20 2013 at 8:26 AM Rating: Good
Valkayree wrote:
Stilivan wrote:
Are we talking pre-order codes or registration codes? As far as I know, I didn't get an email for my pre-order code.


This is the preorder code entry to gain early access amongst other things. The site to redeem the code is supposed to be working today, and is experiencing technical difficulty normal SE not realizing how busy it would be loads..


FTFY
____________________________
Drulian Griggory - Meneldor. Member of There Is No Fifth Star


#14 Aug 20 2013 at 8:36 AM Rating: Decent
Scholar
**
297 posts
I am completely confused at this point.

I pre-ordered the PC Collector's Edition back in May, got an order confirmation e-mail which contain the Serial Number/Product Code, which the format is XXXXXX-000-XXXXXX-000.

I have tried the code at http://preorder.na.finalfantasyxiv.com/ but it is stuck in "Working. Please wait." for the past hour.

I have tried at http://na.square-enix.com/us/ but the code is invalid there.

I looked at http://account.square-enix.com/ but it is unavailable.

I still have not received any other e-mail from SE.

I assume the codes I have are just what it says, product codes, not pre-order codes that let's me have early access. Correct?

I assume that I will be expecting an e-mail from SE containing the codes that will let me register at one of these sites some time before the 24th, correct?

Edited, Aug 20th 2013 10:46am by jackvoodoo
____________________________
FFXIV - Ultros - Kraken Club - Karma Zameleons
Autumn Klmbkvist

FFXI - Fenrir (Retired)
Osmund
Diogenes

"Move with confidence."
"Anything worth doing is never easy."
#15 Aug 20 2013 at 8:37 AM Rating: Good
Avatar
***
2,550 posts
Drulian, Pie Eating Champion wrote:
Valkayree wrote:
Stilivan wrote:
Are we talking pre-order codes or registration codes? As far as I know, I didn't get an email for my pre-order code.


This is the preorder code entry to gain early access amongst other things. The site to redeem the code is supposed to be working today, and is experiencing technical difficulty normal SE not realizing how busy it would be loads..


FTFY


Oh yes, you are right, I meant the usual underestimation.
____________________________
Character Name: Valk Ayree
Server: Lamia; Free Company Leader - The Swarm (Swarm)
http://na.finalfantasyxiv.com/lodestone/character/1746889/
- Blue Mage? FTW? -
#16 Aug 20 2013 at 8:38 AM Rating: Good
Server is overloaded currently, give it time to ease up. The pre order link (1st one) is the correct one. It'll work, give it time, it's not Saturday yet, 3 days 18 hours to get it entered...
____________________________
Drulian Griggory - Meneldor. Member of There Is No Fifth Star


#17 Aug 20 2013 at 8:45 AM Rating: Good
Sage
Avatar
**
448 posts
jackvoodoo wrote:
I am completely confused at this point.

I pre-ordered the PC Collector's Edition back in May, got an order confirmation e-mail which contain the Serial Number/Product Code, which the format is XXXXXX-000-XXXXXX-000.

I have tried the code at http://preorder.na.finalfantasyxiv.com/, but it is stuck in "Working. Please wait." for the past hour.

I have tried at http://na.square-enix.com/us/, but the code is invalid there.

I looked at http://account.square-enix.com/ but it is unavailable.

I still have not received any other e-mail from SE.

I assume the codes I have are just what it says, product codes, not pre-order codes that let's me have early access. Correct?

I assume that I will be expecting an e-mail from SE containing the codes that will let me register at one of these sites some time before the 24th, correct?


This is pretty much where I am at. I read back about 2 weeks ago or so that production registration codes were going to be mailed out on the ~20th and applying said code to your account in order to be able to play would also open up around then as well. That said, I got an email about a week after I pre-ordered saying something like "We apologize, but we are aware you did not receive your pre-order bonus code when you ordered. Here is the code: XXXXXX-###-XXXXXX-###." Only that code has no home to go to. Going to the players site which is not official just says the code has already been redeemed/used. The official site has been closed till (today?) now so I haven't tried it. I also read the official product code is supposedly a 20 character/digit code which I still have not received. It is concerning, however, I was in P3 and P4 so SE knows my account and knows what I have on it, so hopefully it is just a simple matter of patience for the email to get here. If it doesn't and I can't get EAccess because of this, I will have to write a stern letter to my congressman and to SE and snail mail it for greater effect. :D
____________________________
"We're getting close, real close. And now for some more bad news... Ready?"
-- Egg Shen
#18 Aug 20 2013 at 8:49 AM Rating: Excellent
Refews wrote:
jackvoodoo wrote:
I am completely confused at this point.

I pre-ordered the PC Collector's Edition back in May, got an order confirmation e-mail which contain the Serial Number/Product Code, which the format is XXXXXX-000-XXXXXX-000.

I have tried the code at http://preorder.na.finalfantasyxiv.com/, but it is stuck in "Working. Please wait." for the past hour.

I have tried at http://na.square-enix.com/us/, but the code is invalid there.

I looked at http://account.square-enix.com/ but it is unavailable.

I still have not received any other e-mail from SE.

I assume the codes I have are just what it says, product codes, not pre-order codes that let's me have early access. Correct?

I assume that I will be expecting an e-mail from SE containing the codes that will let me register at one of these sites some time before the 24th, correct?


This is pretty much where I am at. I read back about 2 weeks ago or so that production registration codes were going to be mailed out on the ~20th and applying said code to your account in order to be able to play would also open up around then as well. That said, I got an email about a week after I pre-ordered saying something like "We apologize, but we are aware you did not receive your pre-order bonus code when you ordered. Here is the code: XXXXXX-###-XXXXXX-###." Only that code has no home to go to. Going to the players site which is not official just says the code has already been redeemed/used. The official site has been closed till (today?) now so I haven't tried it. I also read the official product code is supposedly a 20 character/digit code which I still have not received. It is concerning, however, I was in P3 and P4 so SE knows my account and knows what I have on it, so hopefully it is just a simple matter of patience for the email to get here. If it doesn't and I can't get EAccess because of this, I will have to write a stern letter to my congressman and to SE and snail mail it for greater effect. :D


Early access code is 18 characters (And rumor is they are all the same Smiley: dubious ) After you manage to get it entered on a overloaded website, you'll receive a 20 digit code via email registered to that account that you have to enter on PC the first time you log in, and on PS3 in the marketplace I believe to let you access the EA client.
____________________________
Drulian Griggory - Meneldor. Member of There Is No Fifth Star


#19 Aug 20 2013 at 8:52 AM Rating: Decent
Scholar
**
297 posts
Refews wrote:
jackvoodoo wrote:
I am completely confused at this point.

I pre-ordered the PC Collector's Edition back in May, got an order confirmation e-mail which contain the Serial Number/Product Code, which the format is XXXXXX-000-XXXXXX-000.

I have tried the code at http://preorder.na.finalfantasyxiv.com/, but it is stuck in "Working. Please wait." for the past hour.

I have tried at http://na.square-enix.com/us/, but the code is invalid there.

I looked at http://account.square-enix.com/ but it is unavailable.

I still have not received any other e-mail from SE.

I assume the codes I have are just what it says, product codes, not pre-order codes that let's me have early access. Correct?

I assume that I will be expecting an e-mail from SE containing the codes that will let me register at one of these sites some time before the 24th, correct?


This is pretty much where I am at. I read back about 2 weeks ago or so that production registration codes were going to be mailed out on the ~20th and applying said code to your account in order to be able to play would also open up around then as well. That said, I got an email about a week after I pre-ordered saying something like "We apologize, but we are aware you did not receive your pre-order bonus code when you ordered. Here is the code: XXXXXX-###-XXXXXX-###." Only that code has no home to go to. Going to the players site which is not official just says the code has already been redeemed/used. The official site has been closed till (today?) now so I haven't tried it. I also read the official product code is supposedly a 20 character/digit code which I still have not received. It is concerning, however, I was in P3 and P4 so SE knows my account and knows what I have on it, so hopefully it is just a simple matter of patience for the email to get here. If it doesn't and I can't get EAccess because of this, I will have to write a stern letter to my congressman and to SE and snail mail it for greater effect. :D


I am trying to tell myself that I am just being impatient, like everyone else that's trying and getting errors. But I think I just have to accept the fact that I am impatient and throwing a tantrum cause my code doesn't work. Smiley: mad
____________________________
FFXIV - Ultros - Kraken Club - Karma Zameleons
Autumn Klmbkvist

FFXI - Fenrir (Retired)
Osmund
Diogenes

"Move with confidence."
"Anything worth doing is never easy."
#20 Aug 20 2013 at 8:58 AM Rating: Good
Avatar
**
377 posts
Teracide wrote:
Ok, to follow-up. I just looked at my SE profile, and it now says that I have FFXIV as my one registered game. Perhaps on one of those "There was a problem. Please try again later." messages, it actually went through, and just psyched me out.

This is most-likely the cause of the "There was a problem with your code. Please make sure you have entered it correctly." error.

For anyone that has entered your 18-digit code and gotten the error message, go check your SE profile and see if you have FFXIV registered to your account.

Edited, Aug 20th 2013 10:06am by Teracide


I haven't even tried to imput my code yet and it is showing that I have FFXIV registered. It got registered when I started P4 the first time and you have to choose a service.
____________________________
What? Did you expect something witty?

The Kraken Club - FC on Ultros
Arylin Moonsong - Ultros
Mimiroo Underhill - Ultros
#21 Aug 20 2013 at 9:03 AM Rating: Decent
Avatar
**
377 posts
Drulian, Pie Eating Champion wrote:

Early access code is 18 characters (And rumor is they are all the same Smiley: dubious ) After you manage to get it entered on a overloaded website, you'll receive a 20 digit code via email registered to that account that you have to enter on PC the first time you log in, and on PS3 in the marketplace I believe to let you access the EA client.


I can attest to the fact that they are not all the same since I pre-ordered for both me and my partner and got 2 different 18 digit codes.

Edit: typos

Edited, Aug 20th 2013 11:04am by princessary
____________________________
What? Did you expect something witty?

The Kraken Club - FC on Ultros
Arylin Moonsong - Ultros
Mimiroo Underhill - Ultros
#22 Aug 20 2013 at 9:03 AM Rating: Good
Avatar
*
139 posts
I finally managed to get my PC pre-order code entered. I've been trying since this morning. I was always getting the two error messages ('There is a problem...' and 'There was a problem with your code...' both) and my account even showed that it was registered. I still kept at it, though, and it just now went through and gave me the 20-digit code. So for those of you who have accounts that show the game as registered even if you keep getting the error message, keep trying to submit it. It WILL eventually go through and you'll get your 20-digit code for PC (or the PSN code for the PS3).
____________________________
Primary World: Hyperion
Free Company: Jormungandr
Legacy Member
Main Character: Fialas Dawnren: Level 60 BRD/ARC, Level 16-56 On Everything Else
#23 Aug 20 2013 at 9:04 AM Rating: Good
princessary wrote:
Drulian, Pie Eating Champion wrote:

Early access code is 18 characters (And rumor is they are all the same Smiley: dubious ) After you manage to get it entered on a overloaded website, you'll receive a 20 digit code via email registered to that account that you have to enter on PC the first time you log in, and on PS3 in the marketplace I believe to let you access the EA client.


I can attest to the fact that they are not all the same since I pre-ordered for both me and my partner and got 3 different 18 digit codes.

Edited, Aug 20th 2013 11:03am by princessary


Ok it was just a rumor which is why I had the Smiley: dubious smiley Smiley: lol I didn't think SE was even that stupid... could of saved our money, just had Zam get 1 copy and pass the code around Smiley: grin
____________________________
Drulian Griggory - Meneldor. Member of There Is No Fifth Star


#24 Aug 20 2013 at 9:05 AM Rating: Decent
Scholar
**
297 posts
Vaaniks wrote:
I finally managed to get my PC pre-order code entered. I've been trying since this morning. I was always getting the two error messages ('There is a problem...' and 'There was a problem with your code...' both) and my account even showed that it was registered. I still kept at it, though, and it just now went through and gave me the 20-digit code. So for those of you who have accounts that show the game as registered even if you keep getting the error message, keep trying to submit it. It WILL eventually go through and you'll get your 20-digit code for PC (or the PSN code for the PS3).


Can you post the link for me? Thanks.
____________________________
FFXIV - Ultros - Kraken Club - Karma Zameleons
Autumn Klmbkvist

FFXI - Fenrir (Retired)
Osmund
Diogenes

"Move with confidence."
"Anything worth doing is never easy."
#25 Aug 20 2013 at 9:06 AM Rating: Excellent
Avatar
**
311 posts
Vaaniks wrote:
I finally managed to get my PC pre-order code entered. I've been trying since this morning. I was always getting the two error messages ('There is a problem...' and 'There was a problem with your code...' both) and my account even showed that it was registered. I still kept at it, though, and it just now went through and gave me the 20-digit code. So for those of you who have accounts that show the game as registered even if you keep getting the error message, keep trying to submit it. It WILL eventually go through and you'll get your 20-digit code for PC (or the PSN code for the PS3).


So it's not my code. There's nothing wrong with anything.

I think...I think I love you...

Thanks for the info, much much appreciated.

Edited, Aug 20th 2013 11:06am by Teracide
____________________________
FFXIV: Raxion Gunsoul - Brynhildr - 50PLD 50SMN 50SCH 50DRG
WoW: Raxion - Greymane- 90 Druid
FFXI: Nion - Asura - 99 BLU, PUP, SMN, DRG, PLD 50+ DNC, NIN, MNK, THF, WHM, SAM, WAR
#26 Aug 20 2013 at 9:10 AM Rating: Decent
Avatar
*
139 posts
Teracide wrote:
Vaaniks wrote:
I finally managed to get my PC pre-order code entered. I've been trying since this morning. I was always getting the two error messages ('There is a problem...' and 'There was a problem with your code...' both) and my account even showed that it was registered. I still kept at it, though, and it just now went through and gave me the 20-digit code. So for those of you who have accounts that show the game as registered even if you keep getting the error message, keep trying to submit it. It WILL eventually go through and you'll get your 20-digit code for PC (or the PSN code for the PS3).


So it's not my code. There's nothing wrong with anything.

I think...I think I love you...

Thanks for the info, much much appreciated.

Edited, Aug 20th 2013 11:06am by Teracide


Smiley: smile You are most certainly very welcome! I was SO relieved when it finally went through. If I can help alleviate anyone's concerns with this, then I am glad. Like I said, just keep trying. Even if your account shows it is registered, keep trying until you get that 20-digit code for PC or the PSN code for PS3.
____________________________
Primary World: Hyperion
Free Company: Jormungandr
Legacy Member
Main Character: Fialas Dawnren: Level 60 BRD/ARC, Level 16-56 On Everything Else
#27 Aug 20 2013 at 9:13 AM Rating: Decent
Avatar
****
4,775 posts
This thread is very helpful, thanks. I'd rate you all up if I could. I suppose I'll just keep trying on/off today.
#28 Aug 20 2013 at 9:14 AM Rating: Decent
Scholar
Avatar
*
237 posts
If I try more than once, it just goes straight to "there is a problem..." doesn't even seem like it's trying after the initial "confirm" click
____________________________
FFXIV - Ultros Server - Jaggars Oliana
FC: The Kraken Club <ZAM>
#29 Aug 20 2013 at 9:15 AM Rating: Excellent
Avatar
**
311 posts
I think I just broke the website guys. I kept retrying, then the website crashed.
____________________________
FFXIV: Raxion Gunsoul - Brynhildr - 50PLD 50SMN 50SCH 50DRG
WoW: Raxion - Greymane- 90 Druid
FFXI: Nion - Asura - 99 BLU, PUP, SMN, DRG, PLD 50+ DNC, NIN, MNK, THF, WHM, SAM, WAR
#30 Aug 20 2013 at 9:21 AM Rating: Decent
Avatar
*
139 posts
Teracide wrote:
I think I just broke the website guys. I kept retrying, then the website crashed.


Misdirected that Meteor spell, eh? Smiley: smile

I definitely advise everyone layoff the button for awhile and try again later. You'll be hunky-dory eventually. :)
____________________________
Primary World: Hyperion
Free Company: Jormungandr
Legacy Member
Main Character: Fialas Dawnren: Level 60 BRD/ARC, Level 16-56 On Everything Else
#31 Aug 20 2013 at 9:21 AM Rating: Good
Sage
Avatar
**
448 posts
Teracide wrote:
I think I just broke the website guys. I kept retrying, then the website crashed.


BURN HIM!
____________________________
"We're getting close, real close. And now for some more bad news... Ready?"
-- Egg Shen
#32 Aug 20 2013 at 9:29 AM Rating: Excellent
Avatar
**
311 posts
Vaaniks wrote:
Teracide wrote:
I think I just broke the website guys. I kept retrying, then the website crashed.


Misdirected that Meteor spell, eh? Smiley: smile

I definitely advise everyone layoff the button for awhile and try again later. You'll be hunky-dory eventually. :)


More like: Blaze of Desperation hits SE servers for 9999 damage. SE servers defeated. *dah dah dah dah dah dah daaaah*

Edited, Aug 20th 2013 11:29am by Teracide
____________________________
FFXIV: Raxion Gunsoul - Brynhildr - 50PLD 50SMN 50SCH 50DRG
WoW: Raxion - Greymane- 90 Druid
FFXI: Nion - Asura - 99 BLU, PUP, SMN, DRG, PLD 50+ DNC, NIN, MNK, THF, WHM, SAM, WAR
#33 Aug 20 2013 at 9:53 AM Rating: Decent
Avatar
**
310 posts
Teracide wrote:
Vaaniks wrote:
Teracide wrote:
I think I just broke the website guys. I kept retrying, then the website crashed.


Misdirected that Meteor spell, eh? Smiley: smile

I definitely advise everyone layoff the button for awhile and try again later. You'll be hunky-dory eventually. :)


More like: Blaze of Desperation hits SE servers for 9999 damage. SE servers defeated. *dah dah dah dah dah dah daaaah*

Edited, Aug 20th 2013 11:29am by Teracide


same boat as you tera, i even got the "this code is invalid" error message, that one made me despair a bit before i read Vaaniks posts XD
#34 Aug 20 2013 at 10:01 AM Rating: Decent
11 posts
Mine did the same... though I've been in the beta for several phases and bought 1.0 though I didn't pay enough to get legacy status. I didn't have the game listed on my square account at all, but it is/was listed on my square management system.... I got my ps3 EA code this morning and kept getting 'there was a problem'.

I kept trying every few hours and even though I keep getting the error I now have the game listed as being registered on 8/20 but for PC and not PS3 like it should be.

hopefully it all works out and I can put it on my 1.0 account. Square makes their game/account management like the Japanese like their rpgs.... ridiculously hard and confusing.
____________________________
former 51whm on asura - starting over from scratch
#35 Aug 20 2013 at 11:48 AM Rating: Decent
6 posts
I got the error but after a few minutes I got an email from Square thanking me for registering my code and gave me a second code as well as a link to log in.
#36 Aug 20 2013 at 12:28 PM Rating: Decent
Avatar
15 posts
I got this email as well for the PS3. Now when I enter the 12 digit code to the PSN I get this message:

"This PlayStation Network Card number has already been used. Please check your entry."

FML
#37 Aug 20 2013 at 1:20 PM Rating: Decent
11 posts
mine shows pc version now, not ps3, and I got no email after it showed up...... one big sigh.
____________________________
former 51whm on asura - starting over from scratch
#38 Aug 20 2013 at 1:21 PM Rating: Decent
****
4,150 posts
It's only pre-order registration code beta guys. No cause for concern, it's supposed to break. It's just stress testing Smiley: sly
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#39 Aug 20 2013 at 1:23 PM Rating: Decent
Avatar
*
96 posts
I see what you did there...Smiley: wink
____________________________
Rhuarc--Gilgamesh - Server Merger: Forced name change to Mazrim Carbuncle Server
Buncha Jobs - Maat's Cap 3/1/08
Peace
Retired
#40 Aug 20 2013 at 1:28 PM Rating: Good
Guru
**
617 posts
Hvinire wrote:
Hello all,

We've confirmed a high volume of traffic to the FFXIV Pre-Order Code Redemption website, which likely causes any errors you might have run into. If you receive an error while attempting to redeem your code, please wait and then try again later.
Our internal teams are working hard on this issue, and making every effort to relieve site congestion. As soon as we have any further information, we'll be sure to update you all on our Twitter and through this forum.
#41 Aug 20 2013 at 2:53 PM Rating: Decent
2 posts
I have my big code. I have all check marks for all the boxes. I hit the ps3 button and when i go to register it. The only message i get is error 3. there was a problem try again later. What does that mean? over loaded server or what? would love some help here. Kind of freaking out.

Edited, Aug 20th 2013 7:48pm by kendoez
#42 Aug 20 2013 at 3:28 PM Rating: Decent
well i was finally able to get my PS3 pre order code in after about 2 hours of trying, but instead of getting my ps3 pre order code i got a PC one when i CLEARLY chose PS3 as the platform -_- any way i could fix this?
#43 Aug 20 2013 at 5:18 PM Rating: Excellent
***
1,622 posts
AllistarBahamut wrote:
well i was finally able to get my PS3 pre order code in after about 2 hours of trying, but instead of getting my ps3 pre order code i got a PC one when i CLEARLY chose PS3 as the platform -_- any way i could fix this?


Hard way: through Square Enix customer support.

Easier way: Invent and build a time machine and go retry from the past. Repeat until desired outcome.
____________________________

Nuit Midril - White Mage/Scholar on Ultros
Nuit the Insane! - Retired Druid on Sentinels.
Ombre - Retired Dragoon/bard on Phoenix.
#44 Aug 20 2013 at 5:18 PM Rating: Decent
Scholar
***
1,658 posts
You have a preoder code and you register it and they send you another code? what is the code they send you for? Just to download the game for the ps3?



Edited, Aug 20th 2013 7:23pm by Nashred
____________________________
FFXI: Nashred
Server: Phoenix

FFXIV : Sir Nashred
server: Ultros
#45 Aug 20 2013 at 5:48 PM Rating: Decent
Avatar
1 post
I think the code he got sent was the actual code you can activate.

It appears their method is you use the code you got from whoever you bought the game from to get the actual code from their (now overloaded) key system.
____________________________
"Who Dares Wins."
#46 Aug 20 2013 at 10:17 PM Rating: Good
***
1,136 posts
I think I might just actually wait a day or so to try my code again, hopefully they'll have it all worked out by then.
#47 Aug 20 2013 at 10:24 PM Rating: Excellent
Avatar
**
311 posts
FFATMA wrote:
I think I might just actually wait a day or so to try my code again, hopefully they'll have it all worked out by then.


That's probably your best bet, bud. I plan on doing the same as well. I'll try in the morning when I wake up. If it still doesn't work I'll just try again Thursday.
____________________________
FFXIV: Raxion Gunsoul - Brynhildr - 50PLD 50SMN 50SCH 50DRG
WoW: Raxion - Greymane- 90 Druid
FFXI: Nion - Asura - 99 BLU, PUP, SMN, DRG, PLD 50+ DNC, NIN, MNK, THF, WHM, SAM, WAR
#48 Aug 20 2013 at 10:54 PM Rating: Excellent
Scholar
30 posts
Every time you click "Confirm" a lalafell is beaten... Please think twice.
____________________________


#49 Aug 21 2013 at 6:01 AM Rating: Decent
*
85 posts
I was able to get the website open that shows the 6336 code format this morning. Unfortunately although it lets me enter the code and submit it repeatedly shows "working please wait" followed shortly thereafter by "error there was a problem please try again later:.

This is disconcerting in that they should have easily been able to project their bandwidth needs from the actual presales and / or projections. I decided to give this sub game a try based on my experience way back with ff 1 and 2. In addition I have become very disillusioned with the MMO genre shift to f2p micro transcation models. Already I am worried that this is yet another company not to worried about the user experience. Has this been your experience with SE?
#50 Aug 21 2013 at 6:06 AM Rating: Good
Scholar
Avatar
*
237 posts
SE has made a great game in FFXIV: ARR. SE has made some silly oversights in regard to the popularity of their great game in the handling of the stuff that leads up to playing said great game.

I used to get all crazy about being the first to enter registration and log in, but I've since learned that everything will work out at its proper time. If my EA code gets registered within 30 seconds of them opening the site, or with 30 seconds to go before EA starts, I'm really not missing anything.

This is what I think will happen if they can't figure out this EA registration. They will let everyone in from Open Beta participate in EA. This will cause an uproar, but it's the only fair way to handle it.
____________________________
FFXIV - Ultros Server - Jaggars Oliana
FC: The Kraken Club <ZAM>
#51 Aug 21 2013 at 6:13 AM Rating: Decent
*
85 posts
jaggars wrote:
SE has made a great game in FFXIV: ARR. SE has made some silly oversights in regard to the popularity of their great game in the handling of the stuff that leads up to playing said great game.

I used to get all crazy about being the first to enter registration and log in, but I've since learned that everything will work out at its proper time. If my EA code gets registered within 30 seconds of them opening the site, or with 30 seconds to go before EA starts, I'm really not missing anything.

This is what I think will happen if they can't figure out this EA registration. They will let everyone in from Open Beta participate in EA. This will cause an uproar, but it's the only fair way to handle it.


It would certainly not make those who preordered feel they got their full value. SE should at that point give all preorders the first month free. In all likelihood what they would do is offer up a few more in game freebies.
« Previous 1 2
Reply To Thread

Colors Smileys Quote OriginalQuote Checked Help

 

Recent Visitors: 78 All times are in CST
Callinon, FilthMcNasty, Anonymous Guests (76)