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#52 Aug 21 2013 at 8:18 AM Rating: Excellent
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Scavenger9 wrote:
Every time you click "Confirm" a lalafell is beaten... Please think click twice.
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#53 Aug 21 2013 at 5:01 PM Rating: Decent
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I pre-ordered the game 2 weeks ago and i got a confirmation mail about it, but i haven't got a code yet to download the client.

Is that normal?
#54 Aug 21 2013 at 5:11 PM Rating: Good
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lolgaxe wrote:
Scavenger9 wrote:
Every time you click "Confirm" a lalafell is beaten... Please think click twice per day.

#55 Aug 22 2013 at 10:59 AM Rating: Decent
I'm a little lost still... So I load the launcher and it tells me to enter my code here:

https://secure.square-enix.com/account/app/svc/ffxivearlycontract

But my code won't fit there like it should. That's where I put the Serial Number we were given, right? Or did I miss something? If I did, how do I find it? I'm so confused and lost...
#56 Aug 22 2013 at 11:02 AM Rating: Good
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Silverwingbrony wrote:
I'm a little lost still... So I load the launcher and it tells me to enter my code here:

https://secure.square-enix.com/account/app/svc/ffxivearlycontract

But my code won't fit there like it should. That's where I put the Serial Number we were given, right? Or did I miss something? If I did, how do I find it? I'm so confused and lost...


is the code you have a 18 digit code xxxxxx-000-xxxxxx-000 or a xxxx-xxxx-xxxx-xxxx-xxxx code?

if its the 18 digit one, you need to enter it at preorder.na.finalfantasyxiv.com or preorder.eu.finalfantasyxiv.com first, you'll then get the 20 digit one that you can enter on the secure site

Edited, Aug 22nd 2013 1:02pm by MitArgento
#57 Aug 22 2013 at 11:04 AM Rating: Decent
Okay so I just checked my debit card and couldn't find the transaction on it, my pre-order purchase was not there at all, and the money on the card is at max again, considering that was the only purchase I made with it... But I have the serial number, the 6 letter 3 number and repeat code... So am I good? Or am I screwed Royally?
#58 Aug 22 2013 at 11:07 AM Rating: Good
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Silverwingbrony wrote:
Okay so I just checked my debit card and couldn't find the transaction on it, my pre-order purchase was not there at all, and the money on the card is at max again, considering that was the only purchase I made with it... But I have the serial number, the 6 letter 3 number and repeat code... So am I good? Or am I screwed Royally?


seems like the card did a chargeback? i'd contact your bank to see what happened, as for if you are good or not i can't say...
#59 Aug 22 2013 at 11:11 AM Rating: Decent
I um, don't have a bank, just a prepaid debit card. And that link you sent me? Aced it and got my code!~ Thank you my friend, and considering this chargeback, I might be able to get the game for a friend! I think this is a positive change in events actually!! Thank you once more!
#60 Aug 22 2013 at 11:51 AM Rating: Good
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Teracide wrote:
Ok, to follow-up. I just looked at my SE profile, and it now says that I have FFXIV as my one registered game. Perhaps on one of those "There was a problem. Please try again later." messages, it actually went through, and just psyched me out.

This is most-likely the cause of the "There was a problem with your code. Please make sure you have entered it correctly." error.

For anyone that has entered your 18-digit code and gotten the error message, go check your SE profile and see if you have FFXIV registered to your account.

Edited, Aug 20th 2013 10:06am by Teracide


Not sure if anyone answered you yet, but that is probably just registered as beta and not full version, especially since I'm assuming you never even entered your registration code. I'd say have some patience. I'm sure server will die down long enough to register between now and Saturday. Good luck :)
#61 Aug 24 2013 at 4:38 AM Rating: Decent
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i have ordered this a couple times and all my cd keys are for ps3 even though i orderd the PC DOWNLOAD version
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