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PSA: Upgrades, pre-order, early access... oh my!Follow

#1 Aug 20 2013 at 10:57 PM Rating: Excellent
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Just putting this out there because there are a lot of people who don't know or can't seem to understand how all of this works. I really don't fault you as it's really quite confusing, but this is an effort to cut back on the questions and concerns people have about early access, release and exactly what their specific purchase or combination of purchases entitles them to. I tried to split it into sections that apply to each player depending on their circumstances. Bear with me...


New Player Information
If you have never played FFXIV before
Welcome and congrats because you have it the easiest out of anyone. Your standard edition(SE) or collector's edition(CE) will come with exactly what you see here.

If you pre-ordered the game then you also receive a Moogle Hat and Cait Sith minion(in-game bonus items) as well as 3 day early access. The bonus items are sent to the account when you register a code and the code is valid until the end of the year. The early access is activated on your account through your registration code for PC users or a promotional code for PS3 players. Follow the instructions you should receive(if you haven't already) in an email from Square Enix*.

* PS3 Users: If you purchased through PSN, your early access and items will already be active. Also note that when you receive the disc there are two codes that come included, one on the back of the booklet and one in a leaflet. The code on the back of the booklet is what you use to access the download and the one in the leaflet is what you use to upgrade from a temporary early access account to a fully registered account.




Old Player Information
If you participated in the last phase of beta, you will simply need to update the client you already have to begin playing for early access and launch.

Follow this link for information on how to transition from 1.0 to 2.0 if you were not a part of early access.

If you purchased the SE of FFXIV during version 1.0
You will be able to download the client for ARR with no charge associated. You are also getting a 14 day trial period to play the game before you will be asked to subscribe.

If you purchased the CE of FFXIV during version 1.0, you be able to download the client for ARR with no charge associated and you will get the non-physical bonus items (Helm of Light, Coeurl Mount, Behemoth Bardling and Baby Behemoth minion) from the newer ARR CE. Last I heard they will be received through the delivery moogles with no registration codes necessary.




Upgrading from SE to CE Information
If you are upgrading from the SE of FFXIV 1.0
Please, please, please be aware that you can only register ONE version per platform to your service account. Essentially, this means that if you registered 1.0 to your account, then you have already used the only PC registration you are allowed for this account. You're not completely shut out of upgrading your SE to a CE and you can do so by purchasing the digital download of the CE version*.

* Square Enix has mentioned that there will be a digital upgrade for PC users that will upgrade a standard edition 1.0 account to an ARR CE account allowing you to receive the bonus items. This info comes from Camate, but as of 21 Aug it is not yet available for purchase via the Square Enix store.



Upgrading from 1.0 CE to 2.0 CE Information
You will already be granted access to the in-game bonus items so the only real reason to purchase the ARR CE would be to obtain the physical items. Perhaps you want to multi-box a second account as a bonus as well. All you need to keep in mind is that you are only allowed one platform registration per account and make your purchase accordingly. The PS3 CE is slightly more expensive than the PC version so it may be in your best interest to purchase the cheaper of the two depending on what you intend to do here.

If you purchased the digital download CE from Amazon
zaarel wrote:
The code you need is NOT the 20 digit code you generated from your 18 digit code. This was just for early access. If you go into account management you will likely see you only have 4 free days remaining.

Go to Amazon , log in and access your video game library. There will be a hot button to get your actual product key.


Go to your account management at Mog shop select services, click on the add icon, enter the new 20 digit code and voila it will update to CE edition.


If you are trying to upgrade your pre-order account with the physical CE (SPECULATION)
Not all of this info is confirmed, but it's going to save headaches so it's going here. Deal with it Smiley: cool

For those of you who pre-order the physical CE - DO NOT ATTEMPT TO REGISTER YOUR GAME YET!

I don't have the source link, but I'm certain that I read an official post from SE stating that ARR CE players would be receiving their items at the end of early access. "But Filth, early access was from the 24th to the 27th. You be trollin!".

Certainly not. SE states that the period of early access started on the 24th, but will run through launch until Thursday, August 29th 11:59 PM.

"So what the ****? Why does early access overlap the launch date?"

Well, here is where my speculation comes in. I'm thinking SE realized that people who pre-order might be purchasing the physical copy of the game. In doing so, you run into the possibility that games might not reach the players in time for them to register right at launch. SE decided to extend the early access through the 29th to make sure that everyone has their physical copy in time to register their code.

"Filth, have you not been reading the forums. SE isn't looking out for us. Why would they have devised such a brilliant plan?"

Here's where SE herps the derp. I think what they did was set up the temporary early access service account to automatically expire on the 30th. My theory is that your account will expire(at which point you'll be booted from the game and fire off every curse you can at whoever is closest to you), you will login to the Mog Station and be greeted with a message saying something to the effect of "Your temporary early access service has expired. Please locate the manual from your physical copy of ARR and enter your registration code". Doing so will likely result in your temporary early access account upgrading to the standard or collector's edition depending on the code registered.

I'll be keeping an eye out for more information, but for the time being I would advise that you not attempt to register any codes for the physical copy if you were a part of early access. The only cases I have heard where people were successful resulted in them creating a brand new service account. Doing so results in the temporary account having early access items(and likely your character progress) and the new account having CE bonus items. That is not what you want and will require you either fill out a form and wait several days for resolution, or sit on the phone(possibly for hours) with customer service while they escalate your call.

What is more fun than being on hold with SE's phone support listening to the seemingly endless transfer ring loop of doom? Being on hold with the loop of doom while you endlessly spam enter or X trying to win the 1017 lottery Smiley: sly



Requirements for participating in Early Access Program
In order to participate in Early Access, you must either be a legacy member or pre-order the game. Owners of the 1.0 CE are not eligible for early access unless they meet one of those requirements.

Notes about registering your pre-order code

1) Visit http://preorder.na.finalfantasyxiv.com/ and select your language.
2) Log into the account using your Square Enix ID
3) Click your name in the top right of the screen and select 'Profile'
4) Click the settings button at the right of the screen
5) Fill in the form completely and make sure you select 'English(US)' as your language
6) Save the information, return to the website above and enter your 18 digit code

At this point, the pre-order items and early access should be activated on your account. If you receive an error message it means that the process did not complete properly so reload the page(Ctrl + F5) and keep trying.

How to find out if your Early Access code processed on your account

PS3

darexius2010, Goblin in Disguise wrote:
Okay folks, it took me a while to figure this out, and if you've been following my posts you have seen my confusion. Here is a step by step to registering your codes for play:

1) Log into your PSN account on your PS3 and on the XMB go to Redeem Code.
2) On the card inside your case labeled "Registration Code" (the purple and white one), enter that and redeem that code. Download the game if needed.
3) Now, go to your browser on your PS3 or your PC and go to http://member.square-enix.com/na or http://goo.gl/MFGjTp if it 404's like it does for me (I'm using the latest build of Chrome and for whatever reason it 404's every time I enter that in). Log into your SE account.

4) In the top right corner hit your account name, and then hit My Profile in the drop down box.
5) Towards the bottom it'll say Registered Games: # -- hit Add New Game below it and register the code on the card that says Product Registration Card (the black, red, and white one that's like a little half card inside the case). This'll register the product onto your SE account. (why this is a two stage process, I'll never know).

6) You'll notice that not a **** thing has changed except the product is registered. Your Mog Station will still say you have no subscription, etc etc. Go back to your PS3 and log into the game. Now and only now will it ask you to register the actual FFXIV service to your SE account. Once you accept the terms and conditions and add the game as a service, you can manage it online at the Mog Station.

I don't know why it took all that for me to register my game, I've been fiddling with it for over 45 minutes. But that's what needs done to register your PS3 copy of the game, get your bonus 30 days, and manage it at the Mog Station.

Cheers,

Dare Knight


PS: Having the PS3 version of the game doesn't allow you to access it on your PC. I just tried to log in and received the error:

"No valid or active service account is available to play FINAL FANTASY XIV: A Realm Reborn.

Proper registration through the FINAL FANTASY XIV: Mog Station is required.

* Users participating in early access must also complete registration by August 30, 2013. Using the code enclosed with your package, please complete registration through the FINAL FANTASY XIV: Mog Station."


PS #2: If you add the Windows Digital Download from here, you will get an ADDITIONAL 30 days of game time, and for $19 more you can upgrade to the CE. AFAIK bonus time counts towards the subscription time for the bonuses coming up.

Screenshot


PC

torokerusenjo wrote:
Open the launcher. It will update and then ask you to accept terms and conditions. Then log in with your Square ID and password.

If you see..

"Please wait until the start of the early access period or official launch to access the game." = Good and ready to go

"No valid or active service account."* = Not good and ready to go

Source: http://www.reddit.com/r/ffxiv/comments/1kvjrn/this_is_how_to_confirm_you_have_properly_entered/


*Note - If you still see the "No valid or active service account" come up when you try to launch the game, try the following steps:

1) Login to the Mog Station.
2) Click the 'Account Services' button at the top left of the page.
3) Look for a button that says 'Reactivate Service Account'. This should be found just below the window where bonuses are listed.

If you do not see that button then you should contact SE Customer Support.

After you know early access is active on your account...

1) If you haven't already downloaded the launcher, download it and open it.
2) Log in using your Square Enix ID
3) Enter the second code you received(the one from the website, not from the store you bought from)
4) Accept the terms of service
5) Reflect on what a pain in the *** that process was, praise the twelve and then cross your fingers for no server queue
6) Send all of your gils to my delivery moogle(optional)

Direct Links

PC Client Download

Mog Station

Subscription info and Veteran Rewards

FFXIV Official Forums

FFXIV Twitter Feed

FFXIV Server Status

FFXIV Player's Guide

Official Youtube Channel

Security token and smartphone app information



Special thanks to everyone contributing to this thread. The idea is to make the process as quick and painless as possible so if you find any new information or you find that the information I have here is incorrect, please let me know(provide a link where applicable) and I'll verify and update it. Smiley: grin

Edited, Aug 30th 2013 12:28pm by FilthMcNasty
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#2 Aug 20 2013 at 11:16 PM Rating: Excellent
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I'm sure this will help quite a few confused people. Good post.
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#3 Aug 20 2013 at 11:28 PM Rating: Excellent
Good breakdown. The SE versions read like income tax instructions.
#4 Aug 20 2013 at 11:31 PM Rating: Good
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4,134 posts
SkinwalkerAsura wrote:
Good breakdown. The SE versions read like income tax instructions.


Yeah, I thought they had a NA team of community reps. You'd think they would want to get out in front of this one before people find out the hard way. I'm a proponent of fairness and equality for moogles and I shudder at the thought of what might happen to those poor delivery moogles should early access come and they don't have deliveries for those expecting them Smiley: mad


Edited, Aug 21st 2013 1:31am by FilthMcNasty
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#5 Aug 20 2013 at 11:33 PM Rating: Good
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add the ps3 psn stuff also and that we got the pre-order items as well.
#6 Aug 20 2013 at 11:35 PM Rating: Decent
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4,134 posts
Darkfae77 wrote:
add the ps3 psn stuff also and that we got the pre-order items as well.


Could you be a little more clear? I'm not sure I understand what you mean.
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#7 Aug 20 2013 at 11:35 PM Rating: Excellent
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124 posts
So do SE 1.0 players get the early access?

Does upgrading to CE give early access?

Does preordering also come with a free months subscription, as compared to the 14-day free trial for not?
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#8 Aug 20 2013 at 11:41 PM Rating: Decent
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4,134 posts
Lollerfell wrote:
So do SE 1.0 players get the early access?

Does upgrading to CE give early access?

Does preordering also come with a free months subscription, as compared to the 14-day free trial for not?

All good questions. I'll answer here and update the thread.

A) 1.0 players only get early access if they are legacy members or if they have pre-ordered ARR.

B) Upgrading to CE does give early access, but only if you pre-ordered the CE.

C) Any new version regardless of whether you pre-order or buy it in the store will come with a 30 day trial period.




Edited, Aug 21st 2013 1:43am by FilthMcNasty
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#9 Aug 20 2013 at 11:49 PM Rating: Decent
****
4,134 posts
Darkfae77 wrote:
add the ps3 psn stuff also and that we got the pre-order items as well.

Actually I think I had that covered..

FilthMcNasty wrote:
The early access is also activated on your account through your registration code for PC users or a promotional code for PS3 players.


Is that what you meant?
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#10 Aug 21 2013 at 12:00 AM Rating: Excellent
FilthMcNasty wrote:
SkinwalkerAsura wrote:
Good breakdown. The SE versions read like income tax instructions.


Yeah, I thought they had a NA team of community reps. You'd think they would want to get out in front of this one before people find out the hard way. I'm a proponent of fairness and equality for moogles and I shudder at the thought of what might happen to those poor delivery moogles should early access come and they don't have deliveries for those expecting them Smiley: mad


Edited, Aug 21st 2013 1:31am by FilthMcNasty


Riots, moogles being burned in effigy, mass hysteria...you know, the usual for a launch.
#11 Aug 21 2013 at 12:06 AM Rating: Decent
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FilthMcNasty - are you still around?
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Amanda ♥ CST ♥
FFXIV: ♥ Torokeru Senjo ♥ Malboro ♥ Miqo'te ♥ Aspiring Scholar

˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ ˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ
#12 Aug 21 2013 at 12:07 AM Rating: Decent
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4,134 posts
torokerusenjo wrote:
FilthMcNasty - are you still around?

Depends on what you mean by around <.<
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#13 Aug 21 2013 at 12:09 AM Rating: Decent
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Lol! Well, awake? I am probably going to sound like an idiot, but was wondering if I can throw my scenario at you for you to decipher?
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Amanda ♥ CST ♥
FFXIV: ♥ Torokeru Senjo ♥ Malboro ♥ Miqo'te ♥ Aspiring Scholar

˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ ˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ
#14 Aug 21 2013 at 12:16 AM Rating: Decent
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4,134 posts
Shoot
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#15 Aug 21 2013 at 12:16 AM Rating: Decent
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I think I found the keyword that answers my question, but I could be wrong. x_x;
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Amanda ♥ CST ♥
FFXIV: ♥ Torokeru Senjo ♥ Malboro ♥ Miqo'te ♥ Aspiring Scholar

˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ ˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ
#16 Aug 21 2013 at 12:17 AM Rating: Decent
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Okay, I'm 1.0 CE. Someone who USED to be a trustworthy source told me I still had to pay for the game since I wasn't legacy, so I purchased the $30 digital download. Do I still get my 2.0 CE items if I redeem my pre-order for EA and bonus items?
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˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ ˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ

Amanda ♥ CST ♥
FFXIV: ♥ Torokeru Senjo ♥ Malboro ♥ Miqo'te ♥ Aspiring Scholar

˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ ˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ
#17 Aug 21 2013 at 12:21 AM Rating: Good
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4,134 posts
torokerusenjo wrote:
Okay, I'm 1.0 CE. Someone who USED to be a trustworthy source told me I still had to pay for the game since I wasn't legacy, so I purchased the $30 digital download. Do I still get my 2.0 CE items if I redeem my pre-order for EA and bonus items?


The 2.0 CE items are account based so as long as you still have access to that account(and assuming you've been good to the moogles), they should have the items to be delivered. The only thing you need the pre-order for is the separate pre-order items and early access. Does that clear it up?
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#18 Aug 21 2013 at 12:25 AM Rating: Decent
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I love you so much. I was SO confused. I thought I was going to have to pick between one or the other after I already had paid the money and of course I want both.

I loooooooove yoooouuuuuuuuuuuu. http://24.media.tumblr.com/f063a3e5f4899171d512bea9612a7cbb/tumblr_mmzolfVFWh1qcjf72o1_500.gif
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˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ ˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ

Amanda ♥ CST ♥
FFXIV: ♥ Torokeru Senjo ♥ Malboro ♥ Miqo'te ♥ Aspiring Scholar

˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ ˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ
#19 Aug 21 2013 at 12:51 AM Rating: Decent
Thanks, You saved me a launch day headache! I was trying to pre-order the PC Collectors and add it to my 1.0 account where i had a PC code already. The crap thing is, the PS3 collector is twice as much and twice as rare.
#20 Aug 21 2013 at 12:56 AM Rating: Decent
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4,134 posts
torokerusenjo wrote:
I love you so much. I was SO confused. I thought I was going to have to pick between one or the other after I already had paid the money and of course I want both.

I loooooooove yoooouuuuuuuuuuuu. http://24.media.tumblr.com/f063a3e5f4899171d512bea9612a7cbb/tumblr_mmzolfVFWh1qcjf72o1_500.gif


Derp.

You might have to take that back. You ordered a PC version of the game if you got the digital download. You'd have to get the PS3 version to register the items to the same account.

Sorry I read you wrong. The reason it's so jacked up is that the registration process for both platform are different. PC uses normal registration while PS3 uses promotional codes.

So basically if you had the 1.0 CE you don't have to do anything to get the 2.0 CE in-game items(hat, mount, minion, ect.). If you want to participate in the early access and get the pre-order items(moogle hat and cait sith) then you need to pre-order the PS3 version. Sorry for the confusion Smiley: frown


Edited, Aug 21st 2013 3:13am by FilthMcNasty
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#21 Aug 21 2013 at 1:11 AM Rating: Decent
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Noooooooo. x_x; Don't tell me that. LOL. Okay, so I do have to pick one or the other. Or try to somehow return the PC version and get the PS3 version.
____________________________
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Amanda ♥ CST ♥
FFXIV: ♥ Torokeru Senjo ♥ Malboro ♥ Miqo'te ♥ Aspiring Scholar

˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ ˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ
#22 Aug 21 2013 at 1:13 AM Rating: Decent
13 posts
Sorry but this got me more confused, i thought you can register multiple service account on your Squenix ID as stated on their website?
Has this been changed? Cause my GF got me got the preorder CE to upgrade my 1.0 SE... this is not going to end well for me if its?

this is the link stating that.. http://support.jp.square-enix.com/faqarticle.php?kid=67225&id=5382&la=1

thank you
#23 Aug 21 2013 at 1:16 AM Rating: Decent
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Oh gosh, that link really confuses me. This whole thing is making me feel like I fit the blonde stereotype.

*headdesk*

Edited, Aug 21st 2013 3:16am by torokerusenjo
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Amanda ♥ CST ♥
FFXIV: ♥ Torokeru Senjo ♥ Malboro ♥ Miqo'te ♥ Aspiring Scholar

˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ ˚. ★ *˛ ˚♥* ✰。˚ ˚ღ。* ˛˚ ♥ 。✰˚* ˚ ★ღ
#24 Aug 21 2013 at 1:29 AM Rating: Decent
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I submitted a cancel for my digital download. Here's to hoping they will do it. -_-; I ordered directly from Square.
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#25 Aug 21 2013 at 1:35 AM Rating: Good
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gits06 wrote:
Sorry but this got me more confused, i thought you can register multiple service account on your Squenix ID as stated on their website?
Has this been changed? Cause my GF got me got the preorder CE to upgrade my 1.0 SE... this is not going to end well for me if its?

this is the link stating that.. http://support.jp.square-enix.com/faqarticle.php?kid=67225&id=5382&la=1

thank you


The link you provided deals with multi-boxing. Bear in mind, there are two different 'accounts' they are discussing in that link. One is the Square Enix account and the other is a service account. You can go right now and create a Square Enix account without owning any of their games. When you purchase and register a game(either FFXI or FFXIV), you create a service account for that specific game which is linked to your Square Enix account. Each copy of the game you register requires it's own separate service account.

Think of it kinda a bank account. You get a username and password for your bank's webpage and once you access that, you see all of the other accounts linked to that like checking, savings, investments, ect.
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HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#26 Aug 21 2013 at 1:45 AM Rating: Decent
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torokerusenjo wrote:
I submitted a cancel for my digital download. Here's to hoping they will do it. -_-; I ordered directly from Square.

Sorry for the confusion, but I've been trying to get the word out and I have a bunch of threads in different forums I'm responding to.

I'm trying to come up with the best way to explain it, but since it doesn't really make any sense the way they set it up to work anyway, it's proved difficult. The best explanation I can offer is that when you use a PC registration, your account gets a certain status associated to it. If you bought the SE or the CE the system recognizes which one you have and stamps your account with that status. Think of it as a one time process that can't be overwritten. The moogles remember who you are and what goodies you deserve.

PS3 on the other hand uses promotional codes. This system doesn't care which version of the game you're using because any of the in-game items as well as the early access are all granted by applying promotional codes to your account. PS3 moogles take promotional codes as bribes to get goodies because they recognize all PS3 users as having the same account type.

I dunno if that makes it easier or harder to understand. I can't really understand why they're different. Maybe it's due to them accepting new and different methods of payment or maybe has something to do with the way that PSN works. That part I'm not clear about, but I do know that it's a pain in the *** regardless Smiley: lol
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Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#27 Aug 21 2013 at 1:54 AM Rating: Decent
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*giggles!* Your explanation makes sense. I don't like that they do that, but I get it. Now that I think back on FFXI and PlayOnline vs. PS2 it makes sense because it was like that even back then. I just wish they had made this all a bit easier, to figure out, but again it is just like FFXI when we all ran around the game like chickens with our heads cut off because we had to figure it all out by ourselves with little guidance.

I am happy to buy the PS3 version to get EA & goodies, so I really hope that they will refund me my pre-order for the digital download. My luck has it that they probably won't on some technicality, but I really hope they do. I went ahead and opened a ticket through the support site to call them in the morning. I will put on my flirty giggly voice and say I accidentally got the PC version instead of PS3 version.



Edited, Aug 21st 2013 3:55am by torokerusenjo
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#28 Aug 21 2013 at 2:34 AM Rating: Decent
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thanks for the explanation.
Now i just need to figure if ill register the product code they will be giving me(as 1.0 player with 14days free) or use the CE product code... if you don't mind can you answer a few more questions for me pls... having a hard time contacting their support team;
1 - I'm assuming they will cancel the currently registered beta product keys linked to our square IDs correct? if so
2 - then we will need to register the product key we bought or w/c they will email us? w/c will then be applied to the ingame chars from P4?

my apologies for being a pain and thank you

#29 Aug 21 2013 at 4:02 AM Rating: Good
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FilthMcNasty wrote:
Upgrading from SE to CE Information

If you are upgrading from the SE of FFXIV 1.0
Please, please, please be aware that you can only register ONE version per platform to your service account. Essentially, this means that if you registered 1.0 to your account, then you have already used the only PC registration you are allowed for this account. You're not completely shut out of upgrading your SE to a CE, it simply means that you must purchase the PS3 version.


Not true.

They've already made clear that they're implementing a $19.99 digital upgrade method for 1.0/2.0 SE users. It simply isn't available for pre-order.
#30 Aug 21 2013 at 4:44 AM Rating: Good
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FilthMcNasty wrote:
torokerusenjo wrote:
I love you so much. I was SO confused. I thought I was going to have to pick between one or the other after I already had paid the money and of course I want both.

I loooooooove yoooouuuuuuuuuuuu. http://24.media.tumblr.com/f063a3e5f4899171d512bea9612a7cbb/tumblr_mmzolfVFWh1qcjf72o1_500.gif


Derp.

You might have to take that back. You ordered a PC version of the game if you got the digital download. You'd have to get the PS3 version to register the items to the same account.

Sorry I read you wrong. The reason it's so jacked up is that the registration process for both platform are different. PC uses normal registration while PS3 uses promotional codes.

So basically if you had the 1.0 CE you don't have to do anything to get the 2.0 CE in-game items(hat, mount, minion, ect.). If you want to participate in the early access and get the pre-order items(moogle hat and cait sith) then you need to pre-order the PS3 version. Sorry for the confusion Smiley: frown


Edited, Aug 21st 2013 3:13am by FilthMcNasty


No... If you have 1.0 CE it does not matter which version you pre-ordered. You can use the code on your existing account. The only problem is that you will not be able to register the actual game and get the 30 days that come with it.

http://forum.square-enix.com/ARR-Test/threads/34392-FINAL-FANTASY-XIV-A-Realm-Reborn-Purchase-Questions

Edited, Aug 21st 2013 7:59am by PhoenixOmbre
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#31 Aug 21 2013 at 5:10 AM Rating: Good
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Thank you for posting this. I was debating buying another CE because I was unsure if I would get the Coeurl mount. Although I like that the new CE comes with the soundtrack maybe I just buy that instead of spending another $80.
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#32 Aug 21 2013 at 5:18 AM Rating: Excellent
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Also to add confusion, legacy members are those who paid for at least 3 months during the last year that 1.0 was running. (not to be confused with legacy characters which are all characters imported from 1.0)
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#33 Aug 21 2013 at 5:27 AM Rating: Decent
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Viertel wrote:
FilthMcNasty wrote:
Upgrading from SE to CE Information

If you are upgrading from the SE of FFXIV 1.0
Please, please, please be aware that you can only register ONE version per platform to your service account. Essentially, this means that if you registered 1.0 to your account, then you have already used the only PC registration you are allowed for this account. You're not completely shut out of upgrading your SE to a CE, it simply means that you must purchase the PS3 version.


Not true.

They've already made clear that they're implementing a $19.99 digital upgrade method for 1.0/2.0 SE users. It simply isn't available for pre-order.


Thanks for the info, could you provide a link though so I can add it here. I knew you could upgrade the 2.0 version from SE to CE, but I hadn't heard anything about the older version.
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HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#34 Aug 21 2013 at 5:43 AM Rating: Good
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Unfortunately none of the people posting their questions about early access will read this thread, as they go to the post link before actually reading anything. we are overrun by EA posts :p
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#35 Aug 21 2013 at 5:53 AM Rating: Good
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Skaditoo wrote:
Unfortunately none of the people posting their questions about early access will read this thread, as they go to the post link before actually reading anything. we are overrun by EA posts :p


I added a link to your post in my sticky Filth....even though nobody looks at it either lol
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#36 Aug 21 2013 at 5:57 AM Rating: Decent
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LebargeX wrote:
Skaditoo wrote:
Unfortunately none of the people posting their questions about early access will read this thread, as they go to the post link before actually reading anything. we are overrun by EA posts :p


I added a link to your post in my sticky Filth....even though nobody looks at it either lol


Thanks. I think the worst thing is that people might run into issues and come back looking and find that their answers were here already Smiley: frown
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Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#37 Aug 21 2013 at 5:59 AM Rating: Good
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FilthMcNasty wrote:
Viertel wrote:
FilthMcNasty wrote:
Upgrading from SE to CE Information

If you are upgrading from the SE of FFXIV 1.0
Please, please, please be aware that you can only register ONE version per platform to your service account. Essentially, this means that if you registered 1.0 to your account, then you have already used the only PC registration you are allowed for this account. You're not completely shut out of upgrading your SE to a CE, it simply means that you must purchase the PS3 version.


Not true.

They've already made clear that they're implementing a $19.99 digital upgrade method for 1.0/2.0 SE users. It simply isn't available for pre-order.


Thanks for the info, could you provide a link though so I can add it here. I knew you could upgrade the 2.0 version from SE to CE, but I hadn't heard anything about the older version.


ditto.

Please provide sourcing on this. I am a Legacy SE 1.0 member on PC seriously considering upping to CE and would love to digital download and not have to buy a box I don't need for a system I don't have.
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#38 Aug 21 2013 at 6:01 AM Rating: Good
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FilthMcNasty wrote:
Viertel wrote:
FilthMcNasty wrote:
Upgrading from SE to CE Information

If you are upgrading from the SE of FFXIV 1.0
Please, please, please be aware that you can only register ONE version per platform to your service account. Essentially, this means that if you registered 1.0 to your account, then you have already used the only PC registration you are allowed for this account. You're not completely shut out of upgrading your SE to a CE, it simply means that you must purchase the PS3 version.


Not true.

They've already made clear that they're implementing a $19.99 digital upgrade method for 1.0/2.0 SE users. It simply isn't available for pre-order.


Thanks for the info, could you provide a link though so I can add it here. I knew you could upgrade the 2.0 version from SE to CE, but I hadn't heard anything about the older version.


Here: http://forum.square-enix.com/ARR-Test/threads/34392-FINAL-FANTASY-XIV-A-Realm-Reborn-Purchase-Questions

Please also update the other bit of false information before more people cancel their pre-order when they didn't have to. (granted it IS better to pre-order the PS3 version if you have a 1.0 account, it`s just not required for the pre-order bonuses)
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#39 Aug 21 2013 at 6:04 AM Rating: Good
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FilthMcNasty wrote:
LebargeX wrote:
Skaditoo wrote:
Unfortunately none of the people posting their questions about early access will read this thread, as they go to the post link before actually reading anything. we are overrun by EA posts :p


I added a link to your post in my sticky Filth....even though nobody looks at it either lol


Thanks. I think the worst thing is that people might run into issues and come back looking and find that their answers were here already Smiley: frown


You bet. This way you can edit as you see fit and it'll just pull in from the sticky link :)
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#40 Aug 21 2013 at 6:15 AM Rating: Good
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I apologize in advance if these questions are off topic or stupid.

Both my better-half and I are 1.0 legacy players. She is a SE, I am CE. During open beta her character did have the legacy tattoo and she did receive her legacy chocobo. My original character did also have the tattoo. I then made a new male Miquote character on the account. However, this character did not have a tattoo or legacy chocobo, it was my understanding that legacy covered the account, not just a single character? I am incorrect on this assumption and only my first character from 1.0 is 'legacy' and hence he will be the only one of my characters to get the legacy chocobo and early access? for that matter will any of my other characters get the CE in-game items??

Edited, Aug 21st 2013 8:16am by RyanSquires
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#41 Aug 21 2013 at 6:29 AM Rating: Excellent
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This is good stuff, I'll sticky it temporarily until EA starts.
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#42 Aug 21 2013 at 6:31 AM Rating: Decent
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How do i register a Gamestop code i have for PS3 when its a 18 digit code and everything on PS3 are 12 digit codes? do i register on the website and in my email it will come to me as a promotional code? Im so freaking confused!
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#43 Aug 21 2013 at 7:13 AM Rating: Decent
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PhoenixOmbre wrote:
FilthMcNasty wrote:
Viertel wrote:
FilthMcNasty wrote:
Upgrading from SE to CE Information

If you are upgrading from the SE of FFXIV 1.0
Please, please, please be aware that you can only register ONE version per platform to your service account. Essentially, this means that if you registered 1.0 to your account, then you have already used the only PC registration you are allowed for this account. You're not completely shut out of upgrading your SE to a CE, it simply means that you must purchase the PS3 version.


Not true.

They've already made clear that they're implementing a $19.99 digital upgrade method for 1.0/2.0 SE users. It simply isn't available for pre-order.


Thanks for the info, could you provide a link though so I can add it here. I knew you could upgrade the 2.0 version from SE to CE, but I hadn't heard anything about the older version.


Here: http://forum.square-enix.com/ARR-Test/threads/34392-FINAL-FANTASY-XIV-A-Realm-Reborn-Purchase-Questions

Please also update the other bit of false information before more people cancel their pre-order when they didn't have to. (granted it IS better to pre-order the PS3 version if you have a 1.0 account, it`s just not required for the pre-order bonuses)


Ok, so... you can use the digital upgrade of the CE for ARR(PC) as a way to upgrade your original CE so you can get the bonus items, but I'm not seeing a link in the store for any digital upgrade. The only versions showing up in the Square Enix store are the SE for both PC and PS3(both physical copies) as well as the SE and CE via digital download. For now I'll add that it was mentioned on the official forum by Camate, but it isn't yet available in the Square Enix store.

I changed the language in the post to 'pre-order' from 'purchase' where necessary. Most people who already own the game are purchasing it again for early access.

RyanSquires wrote:
Both my better-half and I are 1.0 legacy players. She is a SE, I am CE. During open beta her character did have the legacy tattoo and she did receive her legacy chocobo. My original character did also have the tattoo. I then made a new male Miquote character on the account. However, this character did not have a tattoo or legacy chocobo, it was my understanding that legacy covered the account, not just a single character? I am incorrect on this assumption and only my first character from 1.0 is 'legacy' and hence he will be the only one of my characters to get the legacy chocobo and early access? for that matter will any of my other characters get the CE in-game items??


That is a good question. I myself am not legacy, but it was my understanding that there were certain things that would only be available to characters and other things that were account wide. Just as an example, I think the legacy mount is something specific to characters you created during 1.0, but all of your characters(including the new one) would be eligible for early access.

Perhaps someone who knows more about legacy can confirm or deny this.


____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#44 Aug 21 2013 at 7:19 AM Rating: Good
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Mmoderator wrote:
How do i register a Gamestop code i have for PS3 when its a 18 digit code and everything on PS3 are 12 digit codes? do i register on the website and in my email it will come to me as a promotional code? Im so freaking confused!


Have you already tried this?
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#45 Aug 21 2013 at 7:50 AM Rating: Good
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FilthMcNasty wrote:

RyanSquires wrote:
Both my better-half and I are 1.0 legacy players. She is a SE, I am CE. During open beta her character did have the legacy tattoo and she did receive her legacy chocobo. My original character did also have the tattoo. I then made a new male Miquote character on the account. However, this character did not have a tattoo or legacy chocobo, it was my understanding that legacy covered the account, not just a single character? I am incorrect on this assumption and only my first character from 1.0 is 'legacy' and hence he will be the only one of my characters to get the legacy chocobo and early access? for that matter will any of my other characters get the CE in-game items??


That is a good question. I myself am not legacy, but it was my understanding that there were certain things that would only be available to characters and other things that were account wide. Just as an example, I think the legacy mount is something specific to characters you created during 1.0, but all of your characters(including the new one) would be eligible for early access.

Perhaps someone who knows more about legacy can confirm or deny this.



Thanks for the follow up. I hope someone can confirm or deny your statement, not saying to don't trust you, I'd just like to know where my character stands. Losing the legacy chocobo on my new characters isn't a huge hit or miss with me, but the early access would be nice, along with the CE in-game items, assuming they too are account wide and not character wide.
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#46 Aug 21 2013 at 8:07 AM Rating: Decent
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FilthMcNasty wrote:
Mmoderator wrote:
How do i register a Gamestop code i have for PS3 when its a 18 digit code and everything on PS3 are 12 digit codes? do i register on the website and in my email it will come to me as a promotional code? Im so freaking confused!


Have you already tried this?


I have not tried that. Will give it a go on my lunch and get back with ya on wether it worked or not. Thanks a bunch.
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#47 Aug 21 2013 at 8:18 AM Rating: Good
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:03pm dst and still getting Error 3. Tried 4 times.

So, let me understand this. I got an early access code from Gamestop, and then I have to take THAT code and register it, and then they send me ANOTHER code, and then I have to take THAT code and go to my ps store to redeem it?

1) go to preorder website: ex.: http://preorder.na.finalfantasyxiv.com/
2) enter the code that you received when you preordered the game (like Gamestop receipt)
3) get an email confirmation from SE saying they got the code that (ex. Gamestop) gave you and then...
4) get another code from SE in that email and then..
5) go to PS store to redeem SE code section that they sent to us in the email and then
6) enter the SE code that was sent in that email then...
7) download the client software or update the client software.

Really? all that? or am I missing something important?
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#48 Aug 21 2013 at 8:25 AM Rating: Good
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SkinwalkerAsura wrote:
Good breakdown. The SE versions read like income tax instructions.


Don't say that around lawyers, they pride themselves on writing clearly. Smiley: lol
#49 Aug 21 2013 at 8:47 AM Rating: Excellent
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Grandmomma wrote:
:03pm dst and still getting Error 3. Tried 4 times.

So, let me understand this. I got an early access code from Gamestop, and then I have to take THAT code and register it, and then they send me ANOTHER code, and then I have to take THAT code and go to my ps store to redeem it?

1) go to preorder website: ex.: http://preorder.na.finalfantasyxiv.com/
2) enter the code that you received when you preordered the game (like Gamestop receipt)
3) get an email confirmation from SE saying they got the code that (ex. Gamestop) gave you and then...
4) get another code from SE in that email and then..
5) go to PS store to redeem SE code section that they sent to us in the email and then
6) enter the SE code that was sent in that email then...
7) download the client software or update the client software.

Really? all that? or am I missing something important?


You forgot to sacrifice a goat.

EU code for you!
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#50 Aug 21 2013 at 9:09 AM Rating: Good
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Archmage Callinon wrote:
Grandmomma wrote:
:03pm dst and still getting Error 3. Tried 4 times.

So, let me understand this. I got an early access code from Gamestop, and then I have to take THAT code and register it, and then they send me ANOTHER code, and then I have to take THAT code and go to my ps store to redeem it?

1) go to preorder website: ex.: http://preorder.na.finalfantasyxiv.com/
2) enter the code that you received when you preordered the game (like Gamestop receipt)
3) get an email confirmation from SE saying they got the code that (ex. Gamestop) gave you and then...
4) get another code from SE in that email and then..
5) go to PS store to redeem SE code section that they sent to us in the email and then
6) enter the SE code that was sent in that email then...
7) download the client software or update the client software.

Really? all that? or am I missing something important?


You forgot to sacrifice a goat.

EU code for you!


Thanks, but, but... is that what I have to do?
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#51 Aug 21 2013 at 9:10 AM Rating: Decent
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Archmage Callinon wrote:
Grandmomma wrote:
:03pm dst and still getting Error 3. Tried 4 times.

So, let me understand this. I got an early access code from Gamestop, and then I have to take THAT code and register it, and then they send me ANOTHER code, and then I have to take THAT code and go to my ps store to redeem it?

1) go to preorder website: ex.: http://preorder.na.finalfantasyxiv.com/
2) enter the code that you received when you preordered the game (like Gamestop receipt)
3) get an email confirmation from SE saying they got the code that (ex. Gamestop) gave you and then...
4) get another code from SE in that email and then..
5) go to PS store to redeem SE code section that they sent to us in the email and then
6) enter the SE code that was sent in that email then...
7) download the client software or update the client software.

Really? all that? or am I missing something important?


You forgot to sacrifice a goat.

EU code for you!


You mean I prepared this goblet of virgin blood for nothing? Smiley: mad
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
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