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#1 Aug 21 2013 at 11:26 AM Rating: Default
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[EU] Procedures during Periods of High Congestion (Aug. 21)
We are expecting major congestion during the period starting with the Early Access on Aug. 24, 2013 at 09:00 (GMT) leading up to the official game launch on Aug. 27, 2013 (GMT).

If a large volume of players attempt to login to the game simultaneously, certain players may receive the following message: “This World is currently full. Players in queue: ##.” If you receive this message, we ask that you please wait until your login is processed.

In addition, in order to avoid server congestion related issues from multiple characters concentrating in the starting areas, we may implement restrictions on logins and/or the creation of new characters for a period of time after the servers open to the public.

We apologise in advance for any inconvenience this may cause and thank you for your understanding. (3) Reply With Quote .
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#2 Aug 21 2013 at 11:27 AM Rating: Excellent
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It's the same thing that they did for Phase 4, just let it sit and you'll get in eventually. Once I was booted when the servers went down and when I logged back in it said there were 197 ahead of me and not 3 minutes later I was in.
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#3 Aug 21 2013 at 11:31 AM Rating: Excellent
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My biggest complaint was that half the time there was no queue, so you had to keep going back to the login screen and clicking through to your character login over and over and over and over and over again...

They should just put you in the queue, even if its 1,000 players deep, so you can just relax wait to get in.
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#4 Aug 21 2013 at 11:31 AM Rating: Good
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Wint wrote:
It's the same thing that they did for Phase 4, just let it sit and you'll get in eventually. Once I was booted when the servers went down and when I logged back in it said there were 197 ahead of me and not 3 minutes later I was in.


Same here... only it was because my mother called and I had to log out to use Skype without it acting all squirrely. Jumped back on into a queue but only lasted 45 seconds at the most.

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#5 Aug 21 2013 at 11:35 AM Rating: Good
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queues aren't a big deal, as long as i can play i'm fine with waiting a bit.
#6 Aug 21 2013 at 11:36 AM Rating: Decent
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But it lookslike they will be doing the character lockouts again which is not cool. Queues Im ok with not locking out your friends from joining.
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#7 Aug 21 2013 at 11:38 AM Rating: Excellent
I got booted and when I logged back in I had about a 15 minute wait, but it was midway through the first day of beta and Hyperion was butts to nuts.
#8 Aug 21 2013 at 11:40 AM Rating: Good
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Ehllfire wrote:
But it lookslike they will be doing the character lockouts again which is not cool. Queues Im ok with not locking out your friends from joining.


I agree with you here. Locking out character creation on servers really stinks. A bunch of my friends weren't able to log in to open beta because of work, and by the time they could, they had completely closed off character creation for Ultros. If they do it again for launch, I might not even get to play on the same server as some of my friends, as I know they won't want to keep while the game is live. I'm hopeful that they just open up a bunch more worlds.
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#9 Aug 21 2013 at 11:41 AM Rating: Excellent
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Ehllfire wrote:
But it lookslike they will be doing the character lockouts again which is not cool. Queues Im ok with not locking out your friends from joining.


Then friends will probably have to wait until the new servers are full. Some of my LS had to wait to play during Phase 4 when they did that, sucks but how else do you load balance?
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#10 Aug 21 2013 at 11:42 AM Rating: Default
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BartelX wrote:
Ehllfire wrote:
But it lookslike they will be doing the character lockouts again which is not cool. Queues Im ok with not locking out your friends from joining.


I agree with you here. Locking out character creation on servers really stinks. A bunch of my friends weren't able to log in to open beta because of work, and by the time they could, they had completely closed off character creation for Ultros. If they do it again for launch, I might not even get to play on the same server as some of my friends, as I know they won't want to keep while the game is live. I'm hopeful that they just open up a bunch more worlds.

I have family who are on ultros, but they want to join me on excalibur and may not be able to
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#11 Aug 21 2013 at 11:43 AM Rating: Excellent
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I don't like the character creation lockouts either, but these companies do not go out and double their servers for a week. It costs too much. This congestion happens at every release and expansion for every major MMO. This isn't an SE specific issue.
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#12 Aug 21 2013 at 11:58 AM Rating: Decent
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Wint wrote:
Ehllfire wrote:
But it lookslike they will be doing the character lockouts again which is not cool. Queues Im ok with not locking out your friends from joining.


Then friends will probably have to wait until the new servers are full. Some of my LS had to wait to play during Phase 4 when they did that, sucks but how else do you load balance?


Hrm.

I wonder if this is why Gold World Pass was implemented in FFXI.
#13 Aug 21 2013 at 12:01 PM Rating: Default
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They should shut down some of there FFXI servers that are probably going to lose a **** ton of people because of FFXIV and just make those servers available for the FFXIV people.
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#14 Aug 21 2013 at 12:06 PM Rating: Excellent
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Viertel wrote:
Wint wrote:
Ehllfire wrote:
But it lookslike they will be doing the character lockouts again which is not cool. Queues Im ok with not locking out your friends from joining.


Then friends will probably have to wait until the new servers are full. Some of my LS had to wait to play during Phase 4 when they did that, sucks but how else do you load balance?


Hrm.

I wonder if this is why Gold World Pass was implemented in FFXI.


I'm sure of it.
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#15 Aug 21 2013 at 12:06 PM Rating: Excellent
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Mmoderator wrote:
They should shut down some of there FFXI servers that are probably going to lose a **** ton of people because of FFXIV and just make those servers available for the FFXIV people.


That would be like trying to install Windows 8 on the Apollo Guidance Computer Smiley: laugh
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#16 Aug 21 2013 at 1:03 PM Rating: Excellent
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Wint wrote:
Mmoderator wrote:
They should shut down some of there FFXI servers that are probably going to lose a **** ton of people because of FFXIV and just make those servers available for the FFXIV people.


That would be like trying to install Windows 8 on the Apollo Guidance Computer Smiley: laugh


Don't you mean that's what it would be like trying to install Windows 8 on ANY computer? :) I kid, of course. Your analogy is perfect.

I work with servers all day and have for a long time now. Adding a server to a service/game like this or repurposing an older one for a 'newer' purpose is never, ever as simple as it may seem. Just throwing the software or operating system onto one is never enough. And even if you do a perfect clone of one system onto another system that is, hardware-wise, exactly the same, you'll almost never get identical results. Actually, I must admit that very rarely, you get lucky and things work out perfectly. Most of the time, though, you must do additional work and then get the pre-existing hardware/software to work nice with the new. Repurposing unused or unneeded Final Fantasy XI servers is a nice idea, but it would definitely require quite a bit of work and upgrading in order to work.

I'm sure a lot of you already knew this, but just thought I'd throw it out there. :)
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#17 Aug 21 2013 at 1:25 PM Rating: Good
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Honestly you can sit at world screen and hit refresh until the server opens, I had to wait 18mij to play on Sargantas but I eventually got in, so if you really wanna play with your friends it's just a matter of waiting. I honestly don't mind because at least they're giving us the option to pick our server when I first started FFXI you were put into a random server unless someone got you a worldpass so at least SE isn't doing that again.
#18 Aug 21 2013 at 1:33 PM Rating: Excellent
Wint wrote:
Mmoderator wrote:
They should shut down some of there FFXI servers that are probably going to lose a **** ton of people because of FFXIV and just make those servers available for the FFXIV people.


That would be like trying to install Windows 8 on the Apollo Guidance Computer Smiley: laugh


Didn't that thing use punch cards?
#19 Aug 21 2013 at 1:36 PM Rating: Decent
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Wint wrote:
Mmoderator wrote:
They should shut down some of there FFXI servers that are probably going to lose a **** ton of people because of FFXIV and just make those servers available for the FFXIV people.


That would be like trying to install Windows 8 on the Apollo Guidance Computer Smiley: laugh


Words hurt ; ;

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#20 Aug 21 2013 at 1:55 PM Rating: Decent
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Vaaniks wrote:

I work with servers all day and have for a long time now. Adding a server to a service/game like this or repurposing an older one for a 'newer' purpose is never, ever as simple as it may seem. Just throwing the software or operating system onto one is never enough. And even if you do a perfect clone of one system onto another system that is, hardware-wise, exactly the same, you'll almost never get identical results. Actually, I must admit that very rarely, you get lucky and things work out perfectly. Most of the time, though, you must do additional work and then get the pre-existing hardware/software to work nice with the new. Repurposing unused or unneeded Final Fantasy XI servers is a nice idea, but it would definitely require quite a bit of work and upgrading in order to work.

I'm sure a lot of you already knew this, but just thought I'd throw it out there. :)



Server virtualization helps.

Edited, Aug 21st 2013 3:57pm by Piminto
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#21 Aug 21 2013 at 2:12 PM Rating: Decent
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Honestly the only time I complain is when there ISN'T a queue. There is always more of a crush on servers on launch/patch days and then it slacks off. It's a waste of money to invest in more servers (virtual or physical, there is a cost associated with both) just to have it sit idle a couple weeks later. I've had queues to log into game servers in games for most of my gaming career, it really isn't annoying. What IS annoying is to get mysterious errors that just simply don't let you in, period, a la Error 37 from D3 or Error 3102 from P4 beta.
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#22 Aug 21 2013 at 2:13 PM Rating: Good
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Quote:
In addition, in order to avoid server congestion related issues from multiple characters concentrating in the starting areas, we may implement restrictions on logins and/or the creation of new characters for a period of time after the servers open to the public.


And people thought this would a non-issue for EA/Launch. There are going to be people that preordered that will be unable to log in the entirety of EA and probably part of launch as well. So much for justifying that extra $20 for the digital CE.

If you get in you better stay logged in XD.

Edited, Aug 21st 2013 4:14pm by DamienSScott
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#23 Aug 21 2013 at 2:16 PM Rating: Decent
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DamienSScott wrote:
If you get in you better stay logged in XD.


Empty beer bottle, check!
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#24 Aug 21 2013 at 2:17 PM Rating: Default
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DamienSScott wrote:
Quote:
In addition, in order to avoid server congestion related issues from multiple characters concentrating in the starting areas, we may implement restrictions on logins and/or the creation of new characters for a period of time after the servers open to the public.


And people thought this would a non-issue for EA/Launch. There are going to be people that preordered that will be unable to log in the entirety of EA and probably part of launch as well. So much for justifying that extra $20 for the digital CE.

If you get in you better stay logged in XD.

Edited, Aug 21st 2013 4:14pm by DamienSScott

hat will be me, I will be there at 2 am sharp to log in and stay logged in as I get a good nights sleep. I know its unfair to those who would log in and actually play at that time, but Im selfish, and thats se's fault for designing a system that would allow afking to be detrimental
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#25 Aug 21 2013 at 2:19 PM Rating: Good
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Damned if they do damned if they don't.. Have a feeling Square is being cheap and looking at the bottom line. They could open a few more servers but what if people don't stay or phase 4 was a fluke since it was free? To them they wonder why spend that money that may or may not be needed after a month. Though that outlook may or may not help them in the long run if they are right well they saved some money if they are wrong they could lose a lot more. Let's just hope they are looking into being able to up the server capacity. Or at least institute temporarily the inability to stay logged in idle for longer than say half an hour without being booted.
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#26 Aug 21 2013 at 2:20 PM Rating: Good
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Ehllfire wrote:

hat will be me, I will be there at 2 am sharp to log in and stay logged in as I get a good nights sleep. I know its unfair to those who would log in and actually play at that time, but Im selfish, and thats se's fault for designing a system that would allow afking to be detrimental


At least until they reboot the servers or bring them down for emergency maintenance an hour after you fall asleep. That happened to me, I think in Aion.
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#27 Aug 21 2013 at 2:23 PM Rating: Decent
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Wint wrote:
Mmoderator wrote:
They should shut down some of there FFXI servers that are probably going to lose a **** ton of people because of FFXIV and just make those servers available for the FFXIV people.


That would be like trying to install Windows 8 on the Apollo Guidance Computer Smiley: laugh


Bahaha... I wasn't aware of the issues or hardness of this... I've never dealt with servers at all so I wouldn't know ;(
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#28 Aug 21 2013 at 2:25 PM Rating: Good
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Piminto wrote:
Server virtualization helps.

Edited, Aug 21st 2013 3:57pm by Piminto


Totally true! I try to use it whenever I can. Makes things MUCH easier. I dread it when I can't use VM servers.

I wonder if SE uses any VMs.
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#29 Aug 21 2013 at 2:26 PM Rating: Good
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I could be wrong but I see this as more of a heads up, a Hey, there is a possibility that there'll be a queue at some point.

Given that we'll have less than the amount of people that were in open beta (because not everyone who played beta will buy the game or even ever intended to) and queues last weekend weren't all that bad at all I don't think there'll be too many issues *fingers crossed*
#30 Aug 21 2013 at 2:26 PM Rating: Decent
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Are we going to have to pick servers again or do we go to the ones we had in beta?

Tamandra wrote:
I could be wrong but I see this as more of a heads up, a Hey, there is a possibility that there'll be a queue at some point.

Given that we'll have less than the amount of people that were in open beta (because not everyone who played beta will buy the game or even ever intended to) and queues last weekend weren't all that bad at all I don't think there'll be too many issues *fingers crossed*


Queue wasn't bad it was the 3 hours the server would not have a que because it was closed. Then it was the whole server not accepting people because it was full.,

Edited, Aug 21st 2013 4:28pm by Nashred
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#31 Aug 21 2013 at 2:26 PM Rating: Default
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Tamandra wrote:
I could be wrong but I see this as more of a heads up, a Hey, there is a possibility that there'll be a queue at some point.

Given that we'll have less than the amount of people that were in open beta (because not everyone who played beta will buy the game or even ever intended to) and queues last weekend weren't all that bad at all I don't think there'll be too many issues *fingers crossed*

Except they didnt say there might be, they said there would be.
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#32 Aug 21 2013 at 2:31 PM Rating: Good
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Vaaniks wrote:
I wonder if SE uses any VMs.


I doubt it. Game servers require more system resources than most enterprise servers do. While VMs are great at handling large volumes of users on a low demand website or enterprise program, they do not do as well with large volume high demand. For those situation, you really want direct hardware access, not running through a VM layer.
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#33 Aug 21 2013 at 2:50 PM Rating: Good
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Ehllfire wrote:
Tamandra wrote:
I could be wrong but I see this as more of a heads up, a Hey, there is a possibility that there'll be a queue at some point.

Given that we'll have less than the amount of people that were in open beta (because not everyone who played beta will buy the game or even ever intended to) and queues last weekend weren't all that bad at all I don't think there'll be too many issues *fingers crossed*

Except they didnt say there might be, they said there would be.


"If a large volume of players attempt to login to the game simultaneously, certain players may receive the following message: “This World is currently full. Players in queue: ##.” If you receive this message, we ask that you please wait until your login is processed.

In addition, in order to avoid server congestion related issues from multiple characters concentrating in the starting areas, we may implement restrictions on logins and/or the creation of new characters for a period of time after the servers open to the public."

Bolded the relevant bits that indicate SE think this is a possibility, not neccessarily an inevitability.



Edited, Aug 21st 2013 4:50pm by Tamandra
#34 Aug 21 2013 at 2:52 PM Rating: Good
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Wint wrote:
It's the same thing that they did for Phase 4, just let it sit and you'll get in eventually. Once I was booted when the servers went down and when I logged back in it said there were 197 ahead of me and not 3 minutes later I was in.


I had the same thing happen except it was 36 people. I just logged out and back in and I got in just fine.
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#35 Aug 21 2013 at 2:53 PM Rating: Default
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Tamandra wrote:
Ehllfire wrote:
Tamandra wrote:
I could be wrong but I see this as more of a heads up, a Hey, there is a possibility that there'll be a queue at some point.

Given that we'll have less than the amount of people that were in open beta (because not everyone who played beta will buy the game or even ever intended to) and queues last weekend weren't all that bad at all I don't think there'll be too many issues *fingers crossed*

Except they didnt say there might be, they said there would be.


"If a large volume of players attempt to login to the game simultaneously, certain players may receive the following message: “This World is currently full. Players in queue: ##.” If you receive this message, we ask that you please wait until your login is processed.

In addition, in order to avoid server congestion related issues from multiple characters concentrating in the starting areas, we may implement restrictions on logins and/or the creation of new characters for a period of time after the servers open to the public."

Bolded the relevant bits that indicate SE think this is a possibility, not neccessarily an inevitability.



Edited, Aug 21st 2013 4:50pm by Tamandra

I think your being overly optimistic, **** they couldnt handle getting everyone in for phase 4. They have to earn my trust on this issue, and they havent yet
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#36 Aug 21 2013 at 3:00 PM Rating: Good
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Ehllfire wrote:
Tamandra wrote:
Ehllfire wrote:
Tamandra wrote:
I could be wrong but I see this as more of a heads up, a Hey, there is a possibility that there'll be a queue at some point.

Given that we'll have less than the amount of people that were in open beta (because not everyone who played beta will buy the game or even ever intended to) and queues last weekend weren't all that bad at all I don't think there'll be too many issues *fingers crossed*

Except they didnt say there might be, they said there would be.


"If a large volume of players attempt to login to the game simultaneously, certain players may receive the following message: “This World is currently full. Players in queue: ##.” If you receive this message, we ask that you please wait until your login is processed.

In addition, in order to avoid server congestion related issues from multiple characters concentrating in the starting areas, we may implement restrictions on logins and/or the creation of new characters for a period of time after the servers open to the public."

Bolded the relevant bits that indicate SE think this is a possibility, not neccessarily an inevitability.



Edited, Aug 21st 2013 4:50pm by Tamandra

I think your being overly optimistic, **** they couldnt handle getting everyone in for phase 4. They have to earn my trust on this issue, and they havent yet


Intrinsically EA will have less people. In order to get EA you have to spend money...Open Beta was a free for all (literally and figuratively)...And, if they've added room to the servers for new accounts, a lot of people have already made accounts on the servers they want. I still think lock downs will happen, but I think it will take at least 6 hours before it happens. So set an alarm clock and if you really have to get on a server, plan for it to be a late night/early morning.
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#37 Aug 21 2013 at 3:19 PM Rating: Default
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How many people pre ordered? How many people do they expect for launch? Do we have any idea of what their expectations are?

I was looking at what the populations were for other games and I was surprised things were as low as they were. Do we know what ff14 was like at launch?

I feel like... they are going to crush the 150k mark that they had at open beta, but I have no evidence to back that up. It just feels like it has a ton of good buzz. I guess I know a couple people who weren't in beta but are planning to play at launch.
#38 Aug 21 2013 at 5:53 PM Rating: Good
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Dilbert wrote:
Vaaniks wrote:
I wonder if SE uses any VMs.


I doubt it. Game servers require more system resources than most enterprise servers do. While VMs are great at handling large volumes of users on a low demand website or enterprise program, they do not do as well with large volume high demand. For those situation, you really want direct hardware access, not running through a VM layer.


100% agreement. We do some heavy duty stuff at work and we require that direct hardware access for it. Day to day stuff, personal projects, and management that wants isolation from the main servers all use VMs. I can just imagine what would happen if ANY online game used VMs. Quite simply, it couldn't be done, not feasibly.
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#39 Aug 23 2013 at 11:12 AM Rating: Default
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To answer my own question about pre orders. VG charts has the pre-order status at 116k for the ps3 version. (http://www.vgchartz.com/preorders/41497/USA/) I suspect this will be a big MMO launch. It's been 3 years since a numbered final fantasy launched. I suspect there are lots of people chomping at the bit for this. It's not like a numbered game at all. But that's a big reason I'm so excited for it.

#40 Aug 23 2013 at 11:17 AM Rating: Good
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Squander wrote:
To answer my own question about pre orders. VG charts has the pre-order status at 116k for the ps3 version. (http://www.vgchartz.com/preorders/41497/USA/) I suspect this will be a big MMO launch. It's been 3 years since a numbered final fantasy launched. I suspect there are lots of people chomping at the bit for this. It's not like a numbered game at all. But that's a big reason I'm so excited for it.




If you make it the most recent week ending. Its actually at 121k I believe.
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#41 Aug 23 2013 at 11:21 AM Rating: Good
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Wint wrote:
It's the same thing that they did for Phase 4, just let it sit and you'll get in eventually. Once I was booted when the servers went down and when I logged back in it said there were 197 ahead of me and not 3 minutes later I was in.


^ This. It was the same thing for me during phase 4. I was usually up in the 80's to low 100's. By the time i would go grab another drink and come back majority of the time i was already logged in or **** near in. I don't find these to be a huge headache, more like intermission.
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#42 Aug 23 2013 at 12:39 PM Rating: Good
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I can verify that some games at least use virtual servers. I believe LOTRO idevs had mentioned using them when I used to play that heavily. I have also sold VMWare to gaming companies along with their hardware, though I can't confirm they used that for the live servers.
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The Kraken Club <ZAM>
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