Forum Settings
Reply To Thread

Digital Download HelpFollow

#1 Aug 21 2013 at 10:08 PM Rating: Decent
5 posts
Just purchased the digital download from square-enix site. Am i able to download the game right now or do i have to wait till the 24? Instructions say:

"1: Download the FINAL FANTASY XIV: A Realm Reborn PC Digital Download file.

2: Double click the “ffxivsetup.exe” file and select the appropriate region and language settings."

I can't seem to find the digital file anywhere. Any help is appreciated
#2 Aug 21 2013 at 10:13 PM Rating: Decent
Have you received an email from Digital River, yet? They are the company that manages Squenix's online purchases.

#3 Aug 21 2013 at 10:23 PM Rating: Decent
438 posts
You'll get an 18 digit code from Digital River. Check your spam box in case it went there. Enter it into the preorder site and it'll direct you to another page where you'll receive your 20 digit code and a link to enter your 20 digit code into another site. There's various threads with links to where you'll enter your code. If you happen to get an error when entering the 18 digit code, refresh the page and try again.
Star Swirl on Behemoth AKA Best-hemoth AKA The Cool Kid's Table----60AST, 60WHM, 60SCH/SMN, 60BLM, 60MNK, 38 PLD, 34DRG, 31NIN, 27MRD
FFXI- Derpypony on Asura
Check out the Dream Network, a community for XIV fans, featuring notable streamers like Mr. Happy, MTQcapture, Rahhzay, and Slyakagreyfox!
Then maybe check out myself, EquestriaGuy, on twitch at

#4 Aug 21 2013 at 10:24 PM Rating: Decent
5 posts
Yes. e-mail says

"Note: If your order contains download products, you can complete the download by looking up your order using the information and link below. When the order summary appears, click on the Download link next to the product name."

I follow these instructions except there is no download link next to the product name.
#5 Aug 21 2013 at 10:54 PM Rating: Decent
Further in that email you should have your order information that states your Serial Number/Product Code. That is your 18 digit code. At the bottom of your email, you will have this information:

Additional Product Information:
FINAL FANTASY XIV: A Realm Reborn Pre-Order Bonus Package - Instructions to sign up for early access to the game: <br><br> Visit and register. You will be notified via email prior to the launch of the game on when you can return and redeem your preorder code to unlock Early Access to the game along with instructions on how to receive your Cait Sith Doll minion and Moogle Cap digital content. <br><br> You will need an active Square Enix account to complete this process so, if you want to set one up in advance, please go here:

Go to the pre-order link (that is if you are in North America) and follow Garethrogue's instructions. After that, it will give you the option to DL the client.
#6 Aug 21 2013 at 11:06 PM Rating: Decent
5 posts
cool thanks for the replies guys. right now im getting error 3 message where i enter my 18 digit code. i've tried refreshing and 3 different browsers. i guess ill try again later.
#7 Aug 24 2013 at 3:02 AM Rating: Decent
3 posts
warning ps3 cd keys are being sent to the pc download. so if u get a cd key and it dont work its probably a ps3 cd key
Reply To Thread

Colors Smileys Quote OriginalQuote Checked Help


Recent Visitors: 85 All times are in CDT
Callinon, Anonymous Guests (84)