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FFXIV Problems Already Showing. What do you think?Follow

#52 Aug 23 2013 at 12:12 AM Rating: Decent
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HallieXIV wrote:
The issues with beta 4 are due to massive server strain which SE deliberately created to see how far they could push their servers. They have done this during each phase of the beta but not until they opened the flood gates and let everyone in do you really know what is going to happen. It is the same with every major MMO launch.


I agree with this all the way up to the last sentence. I think we'd all agree that we expect issues to arise during testing and I think we can all give them a pass on that. What doesn't happen with every other major MMO launch and what we can't give them a pass on was the response. If we expect it to break, it would stand to reason that they also expect it to break.

Why did it take them 2 days to even acknowledge the problem? Not good.


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cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#53 Aug 23 2013 at 12:49 AM Rating: Excellent
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Azurymber wrote:
While I am very optimistic about this game, I am becoming overly pessimistic about SE.

A great game is great, only if a competent team is running it.
And sadly, the last few weeks have shown SE is far from competent.

HOWEVER: Launch will show whether or not this game will succeed. So maybe I'm making this post 2 days too early.

Here is just a list of some major problems that have recently appeared:


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1. *** Marriage Threads Deleted / People Banned
It doesn't matter what your view on *** marriage is. When threads on a topic are getting 40+ pages a day, that's a serious issue in your game. Instead of "cleaning up the threads," SE decided to just delete all threads pertaining to *** marriage, and dish out bans to supporters (while apparently not banning people who stated things like "all you **** should just die").
As a result, a number of websites strongly criticized SE, and a change.org petition gained over 1000 signatures (http://www.change.org/petitions/square-enix-allow-same-***-marriage-in-final-fantasy-xiv-a-realm-reborn)
The most depressing part about this is that one of the mods posted that they are o.k with people civilly discussing *** marriage.
So the next day someone posted a well thought out interesting thread on it. And to no surprise the thread was deleted.
In other words, SE is -saying- one thing, while acting in an opposite way. People do notice this.


That is annoying as **** I agree but you know it's not something I would have as a priority cause...marriages in game...yea like 1 in real life is not enough.

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2. Error 3102 & 90000
Throughout the entire open beta, many people were unable to access the game at all.
Threads on the forum reached 1000s of pages on the issue
And the forums just shut down (I'm assuming they overloaded)
SEs solution to this? Give players 6 extra hours.... from 5am to 11 am..... on a weekday....
The hitler reacts youtube video summed this issue up pretty well...

Why is this a problem?:
Open betas are generally meant to show off the game to new players, not sure if it's worth dishing out $70 on a game. From a marketing perspective this was a disaster. If anything, the beta did the opposite, scaring people away from it.
The lack of communication basically showed that either the devs don't care, or they are just unorganized.
And in a competitive MMO world where most devs/mods respond to serious issues within 30min of the problem arising and then post hourly updates (GW2, SWTOR), this open beta basically showed that SE is not up to the task of competing.


This error comment keeps coming back again and again. The error was unexpected and the devs probably lost it trying to figure out what was happening. Yes they should have tweet it us to know what the **** was going on. But between trying to fix this huge problem and the sh*t ton of server overloads and any other problem me or you didn't see yea..they didn't tweet us. Big deal. As you can see they fixed it now and responded. But in that huge workload I understand if their first priority was to fix it.

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3. Character Creation Suspension and Server Overloads
One of the major things you do in any open beta or launch is ensure your servers are working well. Most major betas in the last few years have done this surprisingly well.
After experiencing server overloads -every- other beta, you would think SE would learn from their mistakes and extend server capacity to handle larger loads.
But instead, they suspended character creation, resulting in 1000s of people unable to play with their friends.
In an era when games are trying to eradicate servers (ESO), or have overflow servers (SWTOR, GW2), SE is still doing things the old-fashioned way, and failing at them.
Again, for potential new players (basically the entire point of this game re-design), this is one of those turn-off points.


While I can't be sure of that they must have fixed it for launch. I mean I hope phase 4 was an eye opener on what to expect for release, we shall see.

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4. Pre-Order Code Server Overload
After overloading the game servers, one would think that SE would realize "hey lots of people are going to flood our servers."
If they did, it would be an indication they are learning from their sever mistakes
There are lots of options. They could get more server capacity, spread out the registrations over multiple servers, or create a system where you enter your code, it's confirmed, and you get a message saying they will e-mail you when it's processed.
However, this is not the case.
For days, people were getting Pre-order code errors, and were completely unable to register their CE.
When registration got through, the next steps weren't clear. And the 100s of questions on this forum show that quite clearly.


They weren't prepared. That's really it. They didn't expect they will have this many people wanting to play imo so when they started getting pre orders they lost the ball.

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5. Pre-order Confusion
Rather than creating a simple "log into your account and enter this code system," SE opted for a string of confusing "go here, now here" puzzles, and even to this point, half the community doesn't seem to know if they are properly registered, or why they have 2 accounts, or what is going on.
As a 1.0 CE owner and Legacy member, even I had trouble navigating the multiple accounts and steps involved in registering my PS3 code.
When entering a code becomes more confusing than quantum mechanics, you have a problem.


That tells us SE didn't prepare right for the release. The people that made the pre-order plan are at fault all the way.

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6. Lack of in-house shipping or financial management
1.0 resulted in 1000s of complaints about a terrible payment-service that seemed to overcharge people and steal money.
This would generally suggest to a wise manager, that outsourcing important things like payment or product sales, is not the way to go.
Sadly SE seems to have decided not to pick up this obvious piece of wisdom.
As a result, people have had their CE orders randomly cancelled, and various other issues with digital river.
Just based on the forums, it seems like very few people like them.


Can't comment on that.

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7. Forum Limitations
One of the best parts of forums is finding useful guides, explanatory posts, help, etc.
SE has instead opted to ridiculous limitations, preventing any serious threads from being created.
It is very difficult to make an optimal argument in only 1000 words.
And this should have been clear on the Beta Forums, where nearly everyone edited their posts to over-take the limits.
However, SE has opted for one of the most limiting forums I have ever seen for a game.
Given their history of deleting entire threads instead of cleaning up specific offensive posts, I'm assuming this is a cost-saving method.
However, with huge limitations like this, it is hard to have any serious discussions or constructive posts on the forums.
It also makes the forums look constrictive when compared to other MMOs out there.


Meh, responded in the other threads about the limitations. They are stupid and without base but you know what? That's why fan based forums like ZAM exist it is not a game breaker thing it doesn't even affect the game. Never seen a player drop a game because it had a crappy forum...you?

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8. Customer Support Issues
This is no surprise.
The number of complains about SE's customer support is outrageous.
I've seen people being banned multiple times because someone necrod a thread they had already been banned for
People post about spending 3 hours in a queue only to be told to send an email because a representative isn't available
People spend 3 hours on the phone waiting to talk to someone
People being told they can't merge accounts, when the only reason they have 2 accounts is because SE made things overly complicated in betas (or laggy)
E-mails that take 2 days just to be acknowledge, and 2 more days to get a 1-sentance reply
Misinformation
etc.
FFXIV ARR is a game with almost no real support


Before the beta go to phase 4 and before we come to, well now I had 2 tickets with SE and the people that answered them were really helpful and right to the point to help me out. But now because of the massive amounts of people they seem to be getting crazy from work. I had ticket open and the guy that answered it not only closed it without me responding but he answered me about pre orders being fixed when my ticket was not even close about pre orders!!! I was looking at the answer with a stupid face trying to understand what just happened.

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9. Commercial
I take this one a bit personally, as I run a marketing company.
This is probably one of the worst commercials I have ever seen in my life (http://www.youtube.com/watch?v=zCAqc9J3iZc)
I have to assume they skipped the entire market testing process, because it's just -that- terrible
Rather than attract players to this game, it makes the game look like some corny children's low budget RPG.
Not the image you want for an epic redesign.
The saddest part is that FFXIV looks amazing. Within a few hours i'm betting forum-goers could throw together footage to create a more appealing and effective commercial.
When a company screws up this hard you know there will be problems (remember the windows vista Seinfeld commercials?)


Ok to be honest Didin't like the commercial that much but it is also not the worst I have seen for sure. Other than that only commercial SE had a good PR through out the months from what I've seen.

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Overall
Overall, SE is dropping the ball time and time again.
Now they are basically saying "btw, there will be server congestion at launch", rather than doing what every other modern MMO is doing, and creating overflow zones.
SE Still hasn't managed to get their servers in order, and there is a good chance the errors affecting people during p4 will return. If they can't fix a problem in 3 days, the likelihood is they won't fix it completely in 6 days. Especially since there are no longer 100k+ people to test things.

With a rushed game,
Terrible support,
And massive confusion,



All this things can be labeled as "problems" but they are problems with SE management. If you think that in the first days of the game they will clear any server problems (like all new MMOs have) then the game itself is not half bad. SE needs to put their sh*t together for stuff like support and better account management stuff but the game as a game is something I enjoyed to play.


Edited, Aug 23rd 2013 2:50am by Teravibe

Edited, Aug 23rd 2013 2:50am by Teravibe
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#54 Aug 23 2013 at 1:03 AM Rating: Excellent
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PyrielDD wrote:
ShadowedgeFFXI wrote:
Sorry, but the *** agenda doesn't need to corrupt our video games now. The rest is yet to be seen. We have no clue how the game will do once it goes live.


Seriously? *** agenda? What is wrong with you?


Equality? **** all that nonsense Smiley: sly
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Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#55 Aug 23 2013 at 1:26 AM Rating: Excellent
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Friends that want to remain friends do not discuss religion or politics.

However, I will add that I was able to buy the game. I was able to test the game. I was able to register the early access code. I will be able to play the game. Now, will I be able to play it the very minute the early access campaign starts? We'll see. If I can't, then I know I'll eventually be able to play once whatever issues they have get worked out. Shall we take a look at how things started with World of Warcraft when it launched? It was a great fiasco. They seemed to be doing alright, I last heard.
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#56 Aug 23 2013 at 1:46 AM Rating: Excellent
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Magilicotti wrote:
Shall we take a look at how things started with World of Warcraft when it launched? It was a great fiasco. They seemed to be doing alright, I last heard.


WoW beta wasn't great either, but at least you knew they were aware of the issues and working on them earlier than a few hours before the test phase came to a close. The launch also had issues, but Blizz learned early that even a short response and a little empathy goes a long way. I think maybe SE asked Blizz how to handle the situation and the word empathy was mistranslated to apathy Smiley: laugh
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Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#57 Aug 23 2013 at 1:52 AM Rating: Default
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I've contacted many different companies customer support reps before, and I can tell you that none of them have been worse than SE these last couple of days. If they have too few customer service reps, why don't they just temporarily hire some more?
#58 Aug 23 2013 at 3:43 AM Rating: Decent
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When has any mmo that had a huge following ever opened smooth.....never....as far as order issues i had zero i read everything slowly followed the instructions word for word and it was easy as cake i also didnt have any log in issues on beta as far as the forum thing goes i dont see me posting anywhere but here so in short i have had no issues with the game nor the sign up but not to be one sided i have never joined a mmo before its been out for like 6 months this is my 1st time jumping in a opening mmo and i am fully aware of anything can happen that will be a pain in the **** but ill still play thru
#59 Aug 23 2013 at 4:00 AM Rating: Decent
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Rawrbacon wrote:
....as far as order issues i had zero i read everything slowly followed the instructions word for word and it was easy as cake i also didnt have any log in issues


Right but the issues exist for others, many others. I can only sympathize with those that are encountering issues as my own experiences have been smooth. Of course I did not rush to do anything right from the start either. I only just decided to go ahead and buy the 2.0 CE digital download even though I have 1.0 standard game and didn't need to re-buy the game. I received my EA code almost immediately and encountered zero issues redeeming it.

I did not acquire the 2.0 CE for EA, but for the in game items (that coeurl mount, yes please) but I fully expect that once the EA gate opens, it'll be **** trying to play this game, if it happens at all. I expect this to happen because it happens when games launch. To think otherwise is pure folly.

Edited, Aug 23rd 2013 6:01am by Magilicotti

Edited, Aug 23rd 2013 6:01am by Magilicotti
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#60 Aug 23 2013 at 4:02 AM Rating: Good
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Vorkosigan wrote:
You know what? I think I'm just going to play the effin' game and not worry about all this other crap. Stuff will get changed or fixed in due time.


This is my feeling too. Half of the stuff mentioned is something that will be dealt with before or shortly after launch, and the other stuff is just fluff.

Like, ok, marriage, cool, whatever....but to diss a company because you don't like what's happening? Or more to the point, to make several huge threads that basically amount to a circle jerk over and over again? Ugh....get over yourself. I'm all for equality and stuff like that, but there comes a point where you need to put a personal crusade on hold because it's just a game! Particularly one that has bigger fish to fry than marriage (hetero or homosexual).

Personally, I just have issues with anyone trying to force a certain agenda on someone else, so I'll be honest when I say that the way the whole same-*** marriage thing happened gets my goat. But then again, I don't care for marriage one way or the other, RL or not. If you love someone then who gives a **** if you don't get a rubber stamp to make it "official"? Sure, you can make the tax argument IRL, but that doesn't apply in game. You wanna get married? Make your own little ceremony. Have people dress up in formal clothing and find a neat spot and get married. My personal suggestion is the Hermit's hut at the northwest end of Upper La Noscea; there's a little dock at the end of a cliff overlooking a beautiful vista. The perfect place to take the figurative plunge.

But right now, right before launch, to even worry about anything that isn't a core gameplay.story mechanic, much less make huge, never-ending threads on it? ***** that and ***** you. I don't care if it's marriage (of any kind), a desire to have pokemon fights with non-combat pets (or something similar) or whatever, but if it's not something that's necessary for a good, stable, fun launch, then please sit down and shut up. Fluff like marriages and housing and **** will be added later, and probably sooner after launch than most people think (especially housing, since they unlocked Mist, the LL housing area, for P4 beta). It is most certainly NOT a priority for launch, much less an influence on the playability of a game.

I certainly hope a vocal minority doesn't decide to try and ***** SE simply because SE has bigger fish to fry pre-launch than enabling homosexual nuptials.
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#61 Aug 23 2013 at 4:09 AM Rating: Excellent
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GreyPowervan wrote:
I've contacted many different companies customer support reps before, and I can tell you that none of them have been worse than SE these last couple of days. If they have too few customer service reps, why don't they just temporarily hire some more?

Because customer service phone people are minimum wage workers who don't care about whining and first world problems. As if it's just SE. I'm sure anyone who has to deal with this amount of whining at any company is probably looking for a window to jump out of.
#62 Aug 23 2013 at 4:19 AM Rating: Default
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Just thinking to myself, this is a GAME. All these problems you mentionned, the only one that concerns me is the homosexual one. People can do as they likein real life, people can act as they like in games, but when a game makes people make these choices is simply wrong. A game bassed on fantasy should NOT give an opinion on these matters, whether it's right or wrong.

The fact they have homosexual marriage, means the SE have approuved of this. Something they may get in trouble with in time. As it does influence the younger population ALOT.

We have cartoons in Russia banned because the cartoon wolf smokes. We have countrys that have civil wars for these differences, yet a game is putting a "potential idea" that "could grow" and "influence" a younger population" is simply wrong imho.

The rest of the problems mentionned by the OP, they all are tiny minor setbacks. When wow launched it got taken down for a week. During my years of gamming the amount of times bugs come along, even after years of launch and emergency downtime is needed to fix things, is completely normal.

I actually find it re-assuring all the problems the game is having, with th eemergency of them trying to fix things as soon as possible.

When your married, and you dont have any problems, it means someones holding themselves back. It's exactly the same in the gamming industry. The more minor problems are what they are MINOR, and they are always fixxed quickly.

For me thats all that counts.
#63 Aug 23 2013 at 4:29 AM Rating: Good
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1. Same-*** marriage was never added in FFXI, remember, final fantasy is first a japanese title, how do you think the Japanese would react to that? not very positively.

2. errors appearing during beta phase 4 were fixed according to Yoshi-P, plus its better that they appear during the beta than during early release/release.

3. character creation suspension is fine, otherwise some worlds would be wastelands while others would be filled to the brim, they open ocasionally so if you REALLY want to join an specific world, waiting shouldnt be a problem.

4. So? with the amount of people hammering the servers at once theres no server that would be able to take it no matter the preparing done, the important thing is that they fixed it before the release date.

5.I didn't find it confusing, when i got my pre-order key(18 digit), it came with a link for the preorder.na.finalfantasyxiv.com website and after i inserted my 18 key, i gave me my 20 digit one together with a link to the secure website, annoying? maybe. confusing? nope.

6. Can't comment on this one, i didn't have problems but i know thats not enough for comments.

7. For once i agree, the forums limitations are needed imho, but the ones they have placed are absolutely stupid.

8. Never used support, so can't comment.

9. That's personal preference and you know it, a friend of mine actually found it funny and ordered the game based on that, so who knows.

But i'm curious, what MMOs FFXIV has to compete with?

#64 Aug 23 2013 at 4:35 AM Rating: Excellent
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Magilicotti wrote:
I did not acquire the 2.0 CE for EA, but for the in game items (that coeurl mount, yes please) but I fully expect that once the EA gate opens, it'll be **** trying to play this game, if it happens at all. I expect this to happen because it happens when games launch. To think otherwise is pure folly.


Don't want to burst your bubble, but had SE been more forthcoming with information; you would have been able to get that CE for less. They announced that there will be a digital upgrade from 1.0 SE to 1.0 CE. 1.0 CE are granted all of the items of 2.0 CE so you would have received not only the coeurl mount and the other goodies from ARR CE, but also the 1.0 bonus items as well and at a lower price than you paid Smiley: frown

Quor wrote:
I certainly hope a vocal minority doesn't decide to try and ***** SE simply because SE has bigger fish to fry pre-launch than enabling homosexual nuptials.

If you're going to include it then you shouldn't exclude anyone from being able to participate in it. I'm pretty sure that more goes into restricting characters their marital rights based on their character's *** than just allowing one character to participate in an event with another. The argument that it's time better spent elsewhere makes sense, but only if and when you are speaking about weddings in general.

Thing is, they are already in the process of adding them. Why exclude a part of your playerbase from something they might enjoy when it has absolutely no effect on the enjoyment or gameplay of others? If anyone can answer this, I'd really like to hear it.
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Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#65 Aug 23 2013 at 4:39 AM Rating: Good
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Don't want to burst your bubble, but had SE been more forthcoming with information; you would have been able to get that CE for less. They announced that there will be a digital upgrade from 1.0 SE to 1.0 CE. 1.0 CE are granted all of the items of 2.0 CE so you would have received not only the coeurl mount and the other goodies from ARR CE, but also the 1.0 bonus items as well and at a lower price than you paid Smiley: frown


Interesting! Would you happen to have a link to SE providing that information? I spent 40 euros on the 2.0 CE and I was quite happy with that price for the material included.
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#66 Aug 23 2013 at 4:57 AM Rating: Good
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1. *** Marriage Threads Deleted / People Banned
I am bi and I support the concept of same *** character marriage but would it be terrible of me to suggest that many people asking for same *** marriage are straight males with catgirl on catgirl fetishes?
2. Error 3102 & 90000
3. Character Creation Suspension and Server Overloads

Beta testing...
4. Pre-Order Code Server Overload
It was really easy to do and understand, you just had to be adult and wait a day.
5. Pre-order Confusion
I wasn't confused or stressed in any way.
6. Lack of in-house shipping or financial management
You can buy the game from amazon etc, not an issue for me.
You can pay the subs in various ways, not an issue for me.
7. Forum Limitations
I played FFXI hardcore for 7 years and never needed to visit any forum to post ever, same with wow, GW, GW2, SWTOR, Rift, Aion and the rest. Read them yes, but not post.
Some people just go to forums just to ***** and when its taken away from them they cry horribly
8. Customer Support Issues
This is something of a myth, I have always had a good experience with customer support myself. The nature of customer support is that you don't get to hear about the good experiences just the horror stories and internet rage and presume that they represent the majority of experiences.
9. Commercial
You already bought the game as have most of us, why do you even care?

Sorry but you sound like a serial rager who vents on forums about everything you can possibly think of because its your hobby. Well you did ask what I thought!
#67 Aug 23 2013 at 5:41 AM Rating: Good
"HOWEVER: Launch will show whether or not this game will succeed. So maybe I'm making this post 2 days too early. "

Agreed.
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#68 Aug 23 2013 at 5:58 AM Rating: Excellent
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I'll tell you what the issue was. You had people who had their own agenda during phase 4. The key announcement was "character data from phase 4 will roll over to production" SE wanted to use this phase as a stress test to test the integrity of their infrastructure. The players took it as, "ok everything I do will be production data? Game on, this isn't a beta anymore." Thus planned to play and get ahead as far as they could ignoring the fact that it was still beta/dev.

Me being a datacenter person. I know that SE planned to have their best there that weekend to document and remediate any issues that came up during that phase. Any technical professional should know that new types of problems/errors show up when your system is under stress. I think they got exactly what they were looking for. Those datacenters buckled and they went to work. Meanwhile the players were like your ******** up my productivity, I can't play and I am getting behind schedule. I think they did good ironing those issues so quickly.

There is one thing that is especially frustrating to a datacenter engineer, and that is a bunch of people screaming at them and wanting answers while they are trying to fix an issue. You have to let them focus on fixing the issue. Typically there are people there to communicate to the clients while the guys in the datacenter are doing there thing and from a customer service perspective this is the only thing that I think they need to improve.

Edited, Aug 23rd 2013 8:03am by Izonn
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#69 Aug 23 2013 at 6:40 AM Rating: Good
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The *** marriage thread has no place in this game. This is a game not a place to make political or social statements. Frankly marriage in general in the game is stupid.
#70 Aug 23 2013 at 7:13 AM Rating: Good
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It's pretty bad when you get Killua125 Agreeing with you and pretty much everyone else not.

Just give it some time, the game will do just fine. We all love it, and will play it regardless of the list of things you put there, whether we disagree with you or not.

SE has invested immensely in relaunching this game, it will do great. Who knows, maybe it will get millions of subscribers and become the number one MMO on the market.
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#71 Aug 23 2013 at 7:23 AM Rating: Excellent
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Hairspray wrote:
Who knows, maybe it will get millions of subscribers and become the number one MMO on the market.



I have dreamed of the day that WoW Loses it's grip on the MMO Realm and falls to #2.


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#72 Aug 23 2013 at 7:38 AM Rating: Excellent
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I still have no idea why this is a ***/straight issue imo people just want any char to beable to marry any character. If i play a male char and so dose my bf I would love to marry him ingame and get the (if any) benefits ingame. This is a video game dont we leave this kinda stuff at the door? Men play women, women can play men. So how is this a huge issue.

Other than that I would love to see more communication between SE and its player base.

#73 Aug 23 2013 at 7:40 AM Rating: Good
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Ehllfire wrote:
PyrielDD wrote:
ShadowedgeFFXI wrote:
Sorry, but the *** agenda doesn't need to corrupt our video games now. The rest is yet to be seen. We have no clue how the game will do once it goes live.


Seriously? *** agenda? What is wrong with you?

He is quite right actually


sheltered much?
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#74 Aug 23 2013 at 7:41 AM Rating: Good
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silverhope wrote:
I still have no idea why this is a ***/straight issue imo people just want any char to beable to marry any character. If i play a male char and so dose my bf I would love to marry him ingame and get the (if any) benefits ingame. This is a video game dont we leave this kinda stuff at the door? Men play women, women can play men. So how is this a huge issue.

Other than that I would love to see more communication between SE and its player base.



This Right here. I'm going to go ahead and claim that most of the female characters are played by Males and most of the Males are played by Males too. Ifsofacto there will already be *** marriage in game. Might as well make it official.
#75 Aug 23 2013 at 7:42 AM Rating: Excellent
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Hairspray wrote:
It's pretty bad when you get Killua125 Agreeing with you and pretty much everyone else not.
A contrarian is always going to pick the opposite side of an issue to get attention. It's more likely the moon is going to cycle twice across the sky instead of the sun than a contrarian's "opinion" is going to be in the majority.
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#76 Aug 23 2013 at 7:43 AM Rating: Good
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samuelBiggs wrote:
A game bassed on fantasy should NOT give an opinion on these matters, whether it's right or wrong.

The fact they have homosexual marriage, means the SE have approuved of this. Something they may get in trouble with in time. As it does influence the younger population ALOT.


but this game DOES give an opinion on the matter: the opinion is they don't like same-*** marriage, which despite your obvious intolerance, is totally a part of life now.

the archaic homophobic attitudes being displayed on this forum really make me question the intelligence and real life experience of my peer group here.


edit: personally, i don't even think marriage needs to be in the game. its not really my thing, and has always seemed odd to me. but since it is in the game, may as well cater to all of the human beings who want to take advantage of it.

Edited, Aug 23rd 2013 9:45am by Llester
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#77 Aug 23 2013 at 7:52 AM Rating: Good
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Getting back on track, while these items are certainly issues, none of them are issues with the GAME itself, just the customer service. Hate to break this to everyone, but...wait.... we all knew that SE sucks at this already. so what the **** are we talking about?


So yes, you proved that the issues are issues...sort of. Either way, I don't see any issues with the actual game that we will all be playing.


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#78 Aug 23 2013 at 7:52 AM Rating: Excellent
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samuelBiggs wrote:
Just thinking to myself, this is a GAME. All these problems you mentionned, the only one that concerns me is the homosexual one. People can do as they likein real life, people can act as they like in games, but when a game makes people make these choices is simply wrong. A game bassed on fantasy should NOT give an opinion on these matters, whether it's right or wrong.

The fact they have homosexual marriage, means the SE have approuved of this. Something they may get in trouble with in time. As it does influence the younger population ALOT.

We have cartoons in Russia banned because the cartoon wolf smokes. We have countrys that have civil wars for these differences, yet a game is putting a "potential idea" that "could grow" and "influence" a younger population" is simply wrong imho.


On the contrary, people cannot do as they like in real life hence why we create characters so that we can act out in virtual worlds. In games like Grand Theft Auto, you're given the choice of running red lights, speeding, driving on sidewalks, brandishing weapons, as well as a myriad of other activities that are much worse and far more dangerous. Couldn't those activities give kids '"potential ideas' that 'could grow' and 'influence' a younger population?"

If, as a parent, you feel this game will be a bad influence on your child, don't let them play. There will be plenty of adults that play this game and it's not our job to raise your child.

Furthermore, whatever your laws in Russia are, do not concern me while I'm in the US or better yet, in the mythical world of Eorzea.

But seriously, why is this even an issue?!?! If 2 male or female characters want to get married ingame, how does that affect my gaming experience in anyway?
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#79 Aug 23 2013 at 7:53 AM Rating: Decent
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First of all I love yoshi P and game I did come back since I'm 1.0.
.For P3+P4 I experience nearly all error they have and I agree they are very slow or sometime No respond at all.Such as in phase 3 I can't log in after update.I splend nearly 2 days asking friend in face book to upload their boot.exe cause they still can log in and that mean I lost that week of phase 3.What make me feel very bad is SE NOT doing anything.......seem like they don't care.
I enjoy the game but if the system has so much problem....I start looking for options...so far is black desert and skyrim.
For support center is other big issue.all long waiting time and worst is sometime met very unfriendly staff.Shut the chatting log even I trying to explain things.I face that for manytimes..................I never experience this since FFXI and that also the major reason I quit FFXI after my account got hack and try to contact support center........It seem like they forgot I'm a victem of their poor system,aslo the 3 yrs customer who support them. They treat me like I'm the 1 doing something bad...........by that time sereve roam with RTM.....
I have a better feeling with FFXIV and now it begine to change>.<
I'm a big fan of FF series but I wish they treat their customer better.especially when problem happen.Sadly to say so far except what Yoshi P said other seem wrong>.<.
#80 Aug 23 2013 at 8:03 AM Rating: Decent
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i really feel the need to point this out:

Being *** is not a magical choice you make.
You are born ***, or bi, or straight, or pan, or whatever you are.
You don't create a list of pros and cons when you hit puberty, or visit a fotune teller, or ask you friend what you should be.
That is a scientific fact.... Not a guess..... But a fact.....

Now epigenetics and other things might come into play after you are born.
But other "gays" influencing children -does not-

So no: *** marriage will not affect children in -any- way.

Unless you believe that all of modern science is a *** new world order conspiracy by the lizard men, in order to prevent the human population from reproducing so they can take over.....

Edited, Aug 23rd 2013 10:03am by Azurymber
#81 Aug 23 2013 at 8:04 AM Rating: Good
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So If I read this right

the tl:dr is

the game rocks and everything else sucks!

Did i get it right?
#82 Aug 23 2013 at 8:06 AM Rating: Good
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nonameoflevi wrote:
So If I read this right

the tl:dr is

the game rocks and everything else sucks!

Did i get it right?


The second sentence sums it up:
A great game is great, only if a competent team is running it.
#83 Aug 23 2013 at 8:07 AM Rating: Good
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I haven't experienced a single issue as of yet.

I could care less if they do or don't allow *** marriage.
I didn't experience either 3102 or 90000 during beta.
I was locked out of making a character on Ultros for like...2 minutes.
I wasn't able to get my pre-order code registered on the first day, but got it through on my first try the next day.
I didn't get confused at all about my pre-order.
I ordered the Digital CE and got everything that was offered.
I don't use the beta forums. Not even a little. I post here.
I haven't had to deal with the customer support due to everything working just fine, so I can't say how good or bad they are.
The commercial was cheesy, I agree. They're still advertising in the US, though. That's a big plus.

Overall I think the game is gonna be a lot of fun. The people who don't, will quit playing. I had a total blast during P4 of the Beta. I was fortunate enough to have not ran into either of the errors that occurred during the beta as well.

The people who enjoy the game will stay. If you're already trying to dissect the game in search of flaws, you're really not putting yourself in a position to enjoy the game. If you don't enjoy the game, or don't think you will enjoy the game, then for your sake, just don't play. To openly complain about a game, then continue to play said game, only makes you a hypocrite.

From my experience with people like that, they actually enjoy the game, they just don't like that the game isn't how they want it. Any half-intelligent human being would simply stop playing a game that they didn't enjoy, and move on with their life. People that complain about a game, then continue to play it, just like to complain. They're the type of people that choose to be negative, just because everyone else is positive.
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#84 Aug 23 2013 at 8:12 AM Rating: Excellent
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1. This can be considered important mainly because of the times we live in. There are a large number of GLBT gamers around the world, and it's pretty much' nobody cares' in most first and second-world nations; however, and I'm not sure what Japanese culture is like up close and personal but if I were to guess, i'd say it's still considered fairly taboo to discuss something like *** marriage in an open forum. Add into that the fact that a lot of SE's upper management is still 'old guard' and there you have the reason for the shut-downs. That being said, they need to get with the times and consider that it is something they'll have to address directly at some point. They have said in the past that it's not a likely scenario for GLBT marriage to make its way into the game, but that was back in 1.0. I didn't see the threads/bans, so i'm not sure of the context.

2, 3,4 are all items that yes, they need to address. They clearly stated they did plan for a noticeable increase in population during the open beta, but statistically speaking, they just were not prepared for the overwhelming positive reaction and influx. I don't see this as a bad thing, and it's pragmatic of them not to pull the same silly move most companies do at launch where they open five times more servers than they'll need once population settles down/freeloaders leave. Yes, it creates a little bit more headache, but i'd rather be on an evenly dispersed server cluster than end up like we did in 1.0, where there were max of 400 people on during prime times. They never, ever said there would be overflow zones, so it wasn't something I would have expected for launch. They do need to increase the queue beyond a capacity of 50, though.

5,6. This I wholeheartedly agree on. Whoever runs the distribution and financial arm of SE should be fired or at the very least, flogged. While most of us have gotten used to the convoluted, overly messy payment systems SE uses, I can only think, "head, meet wall" every time I see some new cousin of stuff like Click-and-buy as their new payment selection.

7. I've never had an issue with the restrictions personally, but I typically don't post on the official forums, as it is a seething cesspool 99% of the time.

8,9. Both are lackluster I agree, but the same can be said for a significant other portion of MMOs out there, including (and yes I dare) WoW. Their customer service is beyond atrocious unless you have a hacked account. Out of all the MMOs i've played the only one that had decent service was Trion. Regarding the marketing, it's an ongoing complaint that they need to improve their commericals, and they have on a few points, but I think they blew most of the wad on the game itself. We'll have to hope that positive word-of-mouth outweighs the marketing non-campaign in this case.


In summary, I am highly pleased with what they have accomplished in a short year and a half, considering they rebuilt the game from the ground up. I don't expect things like customer service, or hard-line stances on how the policy/backend of the game is run to change anytime soon. Certain aspects like the marketing arm or payment methods/ease of transaction are a bit more malleable. There's nothing that's unusual for this launch which will keep most of us from playing, outside of the obvious registration snafu, but i've yet to see a launch that didn't have people with that exact issue time and again.
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#85 Aug 23 2013 at 9:09 AM Rating: Good
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Couldn't have said it better myself:

Azurymber wrote:
i really feel the need to point this out:

Being *** is not a magical choice you make.
You are born ***, or bi, or straight, or pan, or whatever you are.
You don't create a list of pros and cons when you hit puberty, or visit a fotune teller, or ask you friend what you should be.
That is a scientific fact.... Not a guess..... But a fact.....

Now epigenetics and other things might come into play after you are born.
But other "gays" influencing children -does not-

So no: *** marriage will not affect children in -any- way.

Unless you believe that all of modern science is a *** new world order conspiracy by the lizard men, in order to prevent the human population from reproducing so they can take over.....

Edited, Aug 23rd 2013 10:03am by Azurymber
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#86 Aug 23 2013 at 9:42 AM Rating: Decent
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SE has NEVER had good customer service. It used to be a nightmare when I played ffxi and its still bad today. However, this new developer is different. We have never seen someone who speaks to the community and listens the way this guy does. The way ARR is being run in general is a break of fresh air when compared to SE's track record.
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#87 Aug 23 2013 at 10:06 AM Rating: Good
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Ok this thread just got totally ****** up with the homophobic ****.
#88 Aug 23 2013 at 10:10 AM Rating: Good
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People will always have something to complain about.

Really, as soon as someone starts comparing ARR to being a failure at the scale of 1.0's, is when I disregard the argument. 1.0 failed for a wide variety of reasons, server issues were one of them, but it was that mixed with bad game design and a development team that was so self-righteous that they weren't the ones doing wrong (Anyone remember Tanaka's angry tweet that blamed overseas players for our lack of understanding the fatigue system?)

If the arguments that the OP is presenting the only ones they can come up with, then ARR will be fine. I've never seen a good North American Final Fantasy commercial. Maybe except XIII but that was more Microsoft than Square. ("Come play FFXIII! Now on the 360!")
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#89 Aug 23 2013 at 10:13 AM Rating: Default
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lolgaxe wrote:
Hairspray wrote:
It's pretty bad when you get Killua125 Agreeing with you and pretty much everyone else not.
A contrarian is always going to pick the opposite side of an issue to get attention. It's more likely the moon is going to cycle twice across the sky instead of the sun than a contrarian's "opinion" is going to be in the majority.


There is plenty of proof to support each of OP's points though.
#90 Aug 23 2013 at 10:40 AM Rating: Good
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Killua125 wrote:
lolgaxe wrote:
Hairspray wrote:
It's pretty bad when you get Killua125 Agreeing with you and pretty much everyone else not.
A contrarian is always going to pick the opposite side of an issue to get attention. It's more likely the moon is going to cycle twice across the sky instead of the sun than a contrarian's "opinion" is going to be in the majority.


There is plenty of proof to support each of OP's points though.


Yes, ignoring the fact that the points in question don't really affect my enjoyment of the game, and I don't think I'm alone here. No one is saying that the OP's issues aren't in fact issues. What I am questioning is the "sky is falling" reaction that he and others are having to those issues.

I'm just not sure what is getting people upset here. Are you guys afraid not enough people will play the game due to the crappy customer service? I understand that, but its really an alarmist attitude. It certainly didn't stop XI from doing business. Is it an entitlement thing? They're either going to get better at communication and get better account management systems, or they're not. Either way I'll be playing the game until it stops being fun.
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#91 Aug 23 2013 at 10:49 AM Rating: Decent
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Of all the issues you have listed only 2 (3 if you count the *** marriage thing) actually affect game play. The error 3102 and 90000 errors have supposedly been fixed. We will see about that tomorrow. Server overloads can be a problem, maybe overflow servers are in the works to be implemented at a later date. Again, we will see about this tomorrow as well.

IMO, there is no comparison to ARR and v1.0. The flaws in 1.0 beta were massive. The UI was terrible, there were no mobs wondering, the game was totally unfinished. In contrast ARR seems like its a finished game. Again, we will find this out soon.

Se is terrible at a lot of things. They cant seem to make anything easy. But to say that because there are limits on the forums, or that because their commercial sucked, or that the customer service is terrible (please name one large company that actually has good CS) the game is on a path to destruction is a little premature.
#92 Aug 23 2013 at 10:55 AM Rating: Excellent
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Magilicotti wrote:
Friends that want to remain friends do not discuss religion or politics.


So wrong I've found friendships are better when these two topics can be discussed. These two topics just don't work well being discussed in a text based conversation though. As such the stigma get attached and everyone propagates this idea.
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#93 Aug 23 2013 at 11:10 AM Rating: Decent
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I don't know what you expect of us.

Do you want us to not play the game?

We acknowledge a lot of the problems presented, but we don't believe that it is enough for us to go around screaming the sky is falling.

The thing is we, or just I, trust and have faith that SE will make an enjoyable game.

We may be wrong, but that is something for us to find out on our own.

Going on and on about every little thing wrong with this game is fruitless, and I don't quite understand the purpose. We are not blind to what is going on, but we hope the problems will be fixed and we keep the faith.
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#94 Aug 23 2013 at 11:31 AM Rating: Decent
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1) i don't really have anything to say on this, mostlt because i don't care. Not because i'm not ***, but because are we really going to argue this in a videogame? getting married is pointless, just say you are and move on. I would actually prefer they remove this feature just to avoid this nonsense.

2) as a programmer, it irritates me that people don't understand what a BETA is. It isn't to try the game before it's out. IT ISN'T TO TRY THE GAME BEFORE IT'S OUT. I would like everyone who thinks they know what a BETA is to re-read that several times so it sinks in. An open BETA is to test the game before it is released to make sure the final product is ready to go. Clearly if we did not have BETA 4, the early access would have been a huge mess because of error 3102 (which i had the pleasure to encounter), and error 90000.

People don't seem to understand how complex setting up a server network is. I don't blame SE at all for what happened because they had no way of knowing that these errors would happen beforehand. It took some time to find a solution because sometimes that happens with a system as complex as an MMO. In fact, yoshi did not have to appologize at all. The BETA was a complete success since the 2 biggest complaints for the BETA are now resolved, or so they say. So early access will now go down without any major problems (most likely).

People need to change their mindset about what a BETA is because as i said before, it isn't to try out the game.

3) again, this was a BETA test and when the game actually, you know, is released, this problem will be fixed.

4) You can't ever predict how many people are going to use your product. You can estimate but it will never be more than that. an estimate. No one is psychic, they will add servers to reduce the stress between servers so relax and let them solve the problem.

5) this i agree could have been handled better.

6) this i didn't experience. I always used my credit card and never got double charged.

7) It's a beta forum. Your supposed to get straight to the point, not have long drawn out conversations. Your supposed to make it easy for the dev team to take information from your posts. I agree 100% with limiting the word count to 1000, theres no need for more than this when your supposed to be using the forums to give clear and concise feedback about bugs and features.

8) this also depends. I am sure they have a lot of agents ready to talk to people that is for sure. But if 100,000 people were to complain, but they only have 5,000 agents, how long do you think you will wait? It costs a lot of money to hire each agent by the way. it also depends on the nature of the issue, it may take longer to fix the issue the customer is having. It is very unrealistic to hire an agent for every player in the game, and i don't think i would need to point out why. It's not like SE is the only company that may sometimes have a longer waiting time than expected. Ive had to wait a few hours to talk to someone at my bank, it all depends on the volume of calls and people relly need to chill because this can happen to ANY company.

9) yeah it is bad.
#95 Aug 23 2013 at 11:56 AM Rating: Decent
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Bludot wrote:
Magilicotti wrote:
Friends that want to remain friends do not discuss religion or politics.


So wrong I've found friendships are better when these two topics can be discussed. These two topics just don't work well being discussed in a text based conversation though. As such the stigma get attached and everyone propagates this idea.


Tell that to the Jewish and Muslims. But your experiences may differ from those two, I gather.
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#96 Aug 23 2013 at 12:21 PM Rating: Good
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Magilicotti wrote:
Bludot wrote:
Magilicotti wrote:
Friends that want to remain friends do not discuss religion or politics.


So wrong I've found friendships are better when these two topics can be discussed. These two topics just don't work well being discussed in a text based conversation though. As such the stigma get attached and everyone propagates this idea.


Tell that to the Jewish and Muslims. But your experiences may differ from those two, I gather.


I'm talking individuals not whole societies. But again I'm the kind of guy that travels and always strikes a thought provoking conversation with people on the plane beside him. In my last set of travels I had a Sikh individual sit down beside me. I'm an atheist and was able to ask questions to cure certain levels of my own ignorance of the Sikh believes. It all comes down to an individuals approach and intent. I'm the kind of person who loves to know more, especially when it comes down to large misconceptions people have of one another. I like seeing life through another persons set of eyes. And I've surround myself with friends that are like minded in this aspect. As such religion and politics is never a taboo subject it's more of a subject we like to dive into, as it gives us all new perspectives on life.

Edited, Aug 23rd 2013 2:22pm by Bludot
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#97 Aug 23 2013 at 12:38 PM Rating: Excellent
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Imnotded wrote:
Of all the issues you have listed only 2 (3 if you count the *** marriage thing) actually affect game play. The error 3102 and 90000 errors have supposedly been fixed. We will see about that tomorrow. Server overloads can be a problem, maybe overflow servers are in the works to be implemented at a later date. Again, we will see about this tomorrow as well.

IMO, there is no comparison to ARR and v1.0. The flaws in 1.0 beta were massive. The UI was terrible, there were no mobs wondering, the game was totally unfinished. In contrast ARR seems like its a finished game. Again, we will find this out soon.

Se is terrible at a lot of things. They cant seem to make anything easy. But to say that because there are limits on the forums, or that because their commercial sucked, or that the customer service is terrible (please name one large company that actually has good CS) the game is on a path to destruction is a little premature.


No! No! No! The '*** marriage thing' will have nothing to do with any error codes, server issues, UI, system performance, early access code issues, or anything else that has to do with any actual game play. It's an in-game novelty.
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#98 Aug 23 2013 at 1:23 PM Rating: Good
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Azurymber wrote:
as I run a marketing company. i]Edited, Aug 22nd 2013 10:08pm by Azurymber [/i]





Sure... sure you do.


did it ever cross your mind that maybe you should keep your opinions to your self so people would not know how self righteous you are?
#99 Aug 23 2013 at 1:30 PM Rating: Default
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ACLinjury wrote:
Imnotded wrote:
Of all the issues you have listed only 2 (3 if you count the *** marriage thing) actually affect game play. The error 3102 and 90000 errors have supposedly been fixed. We will see about that tomorrow. Server overloads can be a problem, maybe overflow servers are in the works to be implemented at a later date. Again, we will see about this tomorrow as well.

IMO, there is no comparison to ARR and v1.0. The flaws in 1.0 beta were massive. The UI was terrible, there were no mobs wondering, the game was totally unfinished. In contrast ARR seems like its a finished game. Again, we will find this out soon.

Se is terrible at a lot of things. They cant seem to make anything easy. But to say that because there are limits on the forums, or that because their commercial sucked, or that the customer service is terrible (please name one large company that actually has good CS) the game is on a path to destruction is a little premature.


No! No! No! The '*** marriage thing' will have nothing to do with any error codes, server issues, UI, system performance, early access code issues, or anything else that has to do with any actual game play. It's an in-game novelty.


The only reason I put that is because some might say that it affects gameplay to the extent of how they want to play the game.
#100 Aug 23 2013 at 1:53 PM Rating: Good
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PyrielDD wrote:
ShadowedgeFFXI wrote:
Sorry, but the *** agenda doesn't need to corrupt our video games now. The rest is yet to be seen. We have no clue how the game will do once it goes live.


Seriously? *** agenda? What is wrong with you?

While I wouldn't put it that way, making it #1 on a list of game problems did bring pause from me. I'd most definitely put issues affecting accessing or inhibiting play higher. My own stance on the RP aspect of this is that you don't need coded systems to marry another player. Just do it and enjoy yourselves. Otherwise, in the spirit of acting that RP is about, it really is and always has been an afterthought in MMOs where real-time combat systems with loot pools and basic algebra are king. Simply not wanting the political backlash is something I can understand, in kind, as well as the sentiment some would express in just shutting up and playing. XIV simply isn't Match.com.
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#101 Aug 23 2013 at 2:00 PM Rating: Excellent
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FilthMcNasty wrote:
PyrielDD wrote:
ShadowedgeFFXI wrote:
Sorry, but the *** agenda doesn't need to corrupt our video games now. The rest is yet to be seen. We have no clue how the game will do once it goes live.


Seriously? *** agenda? What is wrong with you?


Equality? @#%^ all that nonsense Smiley: sly


I've always been a "It's your life, you can do what you want, just don't expect me to take part" sort of person.
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