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#1 Aug 23 2013 at 5:25 AM Rating: Good
When I tried to log in, I got this message:

Screenshot

I'm a bit confused because I entered my early access code a long time ago. Did I miss something?

Sorry if this has been addressed. I didn't see any threads pertaining to it.
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#2 Aug 23 2013 at 5:27 AM Rating: Good
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Right, I see the same message. I do believe because there is no access to play the game at this time. Try again in 22.5 hours.

To edit, I saw this message yesterday when updating the launcher.

Edited, Aug 23rd 2013 7:28am by Magilicotti

Eidt again. I just checked, and now seeing "Please wait until the start of the early access period or official launch to access the game."

Edited, Aug 23rd 2013 7:34am by Magilicotti
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#3 Aug 23 2013 at 5:29 AM Rating: Good
Ok, I figured any rational company would give us the message "Please wait for early access to log in", not "You don't have an account". Lol.

Oh SquareEnix... Smiley: inlove
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#4 Aug 23 2013 at 5:31 AM Rating: Good
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This message will appear if you do not have early access. You may need to try to re-enter your code. When you first started the client up, did you have to update it?
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#5 Aug 23 2013 at 5:31 AM Rating: Decent
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The message I get when I open the launcher is something to the effect of: "Please wait until Early Access or Release to play..."

I think you guys have missed a step somewhere along the way. Did you enter your 18 digit code, get your 20 digit code, and then enter the 20 digit code and apply it to your correct SE account?
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#6 Aug 23 2013 at 5:33 AM Rating: Excellent
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This is what you should have gotten: http://prntscr.com/1mwrm6
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#7 Aug 23 2013 at 5:37 AM Rating: Good
Oh noez! Yes I entered everything correctly. What the heck?

Anyone got a link to where I need to enter it again?
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#8 Aug 23 2013 at 5:38 AM Rating: Excellent
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jaggars wrote:
The message I get when I open the launcher is something to the effect of: "Please wait until Early Access or Release to play..."

I think you guys have missed a step somewhere along the way. Did you enter your 18 digit code, get your 20 digit code, and then enter the 20 digit code and apply it to your correct SE account?


^ this. ALOT of people are forgetting you have to put in a code to get a code to put in, I know I know, it's alittle odd. But Jaggars is correct. When you pre-order, you will get a email with a code: xxxxx-xxx-xxxxx-xxx-xxxxx. After that the screen will direct you to another screen and you will be given another code which you must then enter. You will enter this 2nd code when you run the client and select the link saying you have to go though the mog services.

You may or may not get the 'Error 3' code when putting in the 2nd code. if so, that can easily be fixed too.
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#9 Aug 23 2013 at 5:40 AM Rating: Good
RyanSquires wrote:
jaggars wrote:
The message I get when I open the launcher is something to the effect of: "Please wait until Early Access or Release to play..."

I think you guys have missed a step somewhere along the way. Did you enter your 18 digit code, get your 20 digit code, and then enter the 20 digit code and apply it to your correct SE account?


^ this. ALOT of people are forgetting you have to put in a code to get a code to put in, I know I know, it's alittle odd. But Jaggars is correct. When you pre-order, you will get a email with a code: xxxxx-xxx-xxxxx-xxx-xxxxx. After that the screen will direct you to another screen and you will be given another code which you must then enter. You will enter this 2nd code when you run the client and select the link saying you have to go though the mog services.

You may or may not get the 'Error 3' code when putting in the 2nd code. if so, that can easily be fixed too.


Ok I did that already. It was the one we were spamming to get through a couple days ago. The "working" spinny one. I successfully got through there and have another code from them for that.
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#10 Aug 23 2013 at 5:41 AM Rating: Excellent
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http://preorder.na.finalfantasyxiv.com/

The second code you get you put in after following the link shown in the client saying ''FINAL FANTASY XIV: Mog Station"



Edited, Aug 23rd 2013 7:44am by RyanSquires
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#11 Aug 23 2013 at 5:44 AM Rating: Good
Ok so I just have to enter the code I got out a couple of days ago from that link you just posted in the mog link they give in the error message?

Ok so Mogstation is down and everyone is waiting to enter their final code?

Edited, Aug 23rd 2013 7:45am by Transmigration
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#12 Aug 23 2013 at 5:47 AM Rating: Excellent
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Transmigration the Charming wrote:
Ok so I just have to enter the code I got out a couple of days ago from that link you just posted in the mog link they give in the error message?


the first code you got in the email should look like this: "Serial Number/Product Code: BAPEYE-195-NOJELU-813"

You place this code in the first link i posted previously, once that is accepted, you will get another code, run the client then follow the link "FINAL FANTASY XIV: Mog Station" and when prompted to, enter the 2nd code.
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#13 Aug 23 2013 at 5:48 AM Rating: Good
Ok mogstation link takes me to a page that says:

This site is scheduled to begin service on August 27, 2013, coinciding with the release of FINAL FANTASY XIV: A Realm Reborn

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#14 Aug 23 2013 at 5:51 AM Rating: Good
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After I entered my 18 digit code and got my 20 digit code, it told me to enter it at the start of early access or alternatively I could click *here* ( I don't have the link) and enter my code now. I chose to enter my code from that link and then it showed my a screen where it was adding the pre order items to my account and I had to confirm. I didn't see anything about the Mog Station
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#15 Aug 23 2013 at 5:55 AM Rating: Good
I remember entering both codes. I can follow prompts. I need to pay closer attention with SE's website. I was spoiled by Battle.net.
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#16 Aug 23 2013 at 5:57 AM Rating: Excellent
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On the page that gave you your 20-digit EA code, there was a link. Upon clicking that link you would have been prompted to log into your SE account. Upon logging in it would have taken you directly to a page with 4 boxes, for you to type the 20-digit code into. After typing in the 20-digit code, you would have then gotten a page asking you to confirm your Pre-order bonuses (Mog Cap, Cait Sith Doll, and Early Access). Upon confirming that, you'd be taken to the final page, saying that your registration was complete.
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#17 Aug 23 2013 at 6:02 AM Rating: Excellent
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Transmigration the Charming wrote:
Ok mogstation link takes me to a page that says:

This site is scheduled to begin service on August 27, 2013, coinciding with the release of FINAL FANTASY XIV: A Realm Reborn



There should be a link at the bottom of the page
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#18 Aug 23 2013 at 6:03 AM Rating: Good
Ok lol, I went back through and entered my first code again to get the second. Once I get to the page where it says redeem now/dl game client I clicked redeem now. Entered my code, site says it's invalid. I must have already done this, and yet it says I have no account.
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#19 Aug 23 2013 at 6:05 AM Rating: Excellent
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Teracide wrote:
On the page that gave you your 20-digit EA code, there was a link. Upon clicking that link you would have been prompted to log into your SE account. Upon logging in it would have taken you directly to a page with 4 boxes, for you to type the 20-digit code into. After typing in the 20-digit code, you would have then gotten a page asking you to confirm your Pre-order bonuses (Mog Cap, Cait Sith Doll, and Early Access). Upon confirming that, you'd be taken to the final page, saying that your registration was complete.


Correct, it would look something like this:

http://i161.photobucket.com/albums/t233/Tat2edsol/Untitled2_zps02bd36b5.png
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#20 Aug 23 2013 at 6:05 AM Rating: Excellent
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The problem as far as I can see, you can only play on the platform you pre-ordered for. I get the correct screen for PS3, but I get that screen for the PC version. Only reason I even ordered for the PS3 version was because I already have the 1.0 PC version.

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#21 Aug 23 2013 at 6:06 AM Rating: Good
The link to redeem after this page:

Screenshot


Says my code is invalid.
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#22 Aug 23 2013 at 6:07 AM Rating: Good
Demonadrastos wrote:
The problem as far as I can see, you can only play on the platform you pre-ordered for. I get the correct screen for PS3, but I get that screen for the PC version. Only reason I even ordered for the PS3 version was because I already have the 1.0 PC version.

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I only bought 1.0 and 2.0 for PC. My PS3 has been a brick for over a year.
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#23 Aug 23 2013 at 6:08 AM Rating: Excellent
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Maybe call where you got it from and get another code? Otherwise try SE support?
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#24 Aug 23 2013 at 6:10 AM Rating: Good
Wint wrote:
Maybe call where you got it from and get another code? Otherwise try SE support?


I bought it through SE. I'll try and get in a chat help session tomorrow morning. It's all good Smiley: cool

Thank you for all the help guys. Rate ups for all ya'll.

Edited, Aug 23rd 2013 8:10am by Transmigration
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#25 Aug 23 2013 at 6:31 AM Rating: Good
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after you put in your product code from the email you should select one of these options:

http://i161.photobucket.com/albums/t233/Tat2edsol/untitled4_zps6605e58f.jpg

If you click the blue "here" link, you should see this next:

http://i161.photobucket.com/albums/t233/Tat2edsol/untitled1_zpsfcca63dd.jpg

Sign into your account and then you should get this:

http://i161.photobucket.com/albums/t233/Tat2edsol/untitled3_zps408e11b9.jpg

Enter your code and this should pop up:

http://i161.photobucket.com/albums/t233/Tat2edsol/Untitled2_zps02bd36b5.png

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#26 Aug 23 2013 at 6:47 AM Rating: Good
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Demonadrastos wrote:
The problem as far as I can see, you can only play on the platform you pre-ordered for. I get the correct screen for PS3, but I get that screen for the PC version. Only reason I even ordered for the PS3 version was because I already have the 1.0 PC version.

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Yeah, this is what I am experiencing as well. I am hoping that we are not limited to only playing on the PS3 as I already had the 1.0 CE and wanted to be able to play on both consoles.

On PC I get the invalid account screen, but on PS3 it says wait for early access.
#27 Aug 23 2013 at 11:04 AM Rating: Decent
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Im getting this message, I played in 1.0, I didnt pre-order anything, So I don't gain early access, What do I do ? :S
#28 Aug 23 2013 at 12:19 PM Rating: Good
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OMG I can't get any help from SE. According to PSN (I called, they answered), 20 minutes later I'm told the SE gave me an EA code, not an NA code. My customer service tickets to SE don't even show up lol.

I'm stressed.
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#29 Aug 23 2013 at 12:21 PM Rating: Good
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Transmigration the Charming wrote:
The link to redeem after this page:

Screenshot


Says my code is invalid.


I bet they gave you the wrong region. That's what happened to me. Still unresolved.
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#30 Aug 23 2013 at 12:44 PM Rating: Good
I don't know what happened, but after waking up and putting my code in one last time for the **** of it, it went through. Smiley: yippee It took me to the page with Caitsith stuff or whatever this time. The same code I entered 5 times previously. And no, not the xxxxxx-xxx-xxxxxx-xxx code, the xxxx-xxxx-xxxx-xxxx-xxxx one. So weird. ::TwighlightZone::
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#31 Aug 23 2013 at 7:59 PM Rating: Decent
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Okay, my question is as someone who had the Collector's Edition in 1.0, I was in Beta Phase 3. This means I get into Early Access, right? But I get "No valid service accounts" like everyone else. Am I supposed to be getting a code as if I pre-ordered? I did not because I was told I would already be getting in.
#32 Aug 23 2013 at 8:14 PM Rating: Good
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TinyKing wrote:
Okay, my question is as someone who had the Collector's Edition in 1.0, I was in Beta Phase 3. This means I get into Early Access, right? But I get "No valid service accounts" like everyone else. Am I supposed to be getting a code as if I pre-ordered? I did not because I was told I would already be getting in.


No, CE and being in beta does not mean you get EA. EA is for: Legacy or those who Pre-order 2.0

EDIT: If you are not sure you are Legacy, simply go log into your SE account then go to Select Services then select Final Fantasy XIV. If you are legacy it should look like this:

http://i161.photobucket.com/albums/t233/Tat2edsol/Untitled1_zps8d56f749.png


Edited, Aug 23rd 2013 10:16pm by RyanSquires
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