I am having the same problem since the beta version!
Im using the direct connection with the cable in my computer. My network connection is great too.
My laptop is ok, I play the game there, but not in my computer (that is better than the nootbook).
I downloaded it many times, reinstaled thousand of times, used it as Administrator, lauched it as XP system (compatibility)... I dont know what else to do!
The same thing: http://imageshack.us/a/img189/4475/clhg.png
From Brasil, having the same problem....................
I hope they will give all players more time free, thousand of people are not playing because of bugs, errors and full servers