Forum Settings
       
« Previous 1 2 3
Reply To Thread

How can SE compensate?Follow

#1 Aug 25 2013 at 9:46 AM Rating: Decent
Avatar
**
296 posts
Say what you will: "all mmo's start off like this..." or "they're trying their best..." or whatever... but the bottom line is, there has been a ton of hype and investment into this game.

SE is failing to deliver and it's worrisome. Casual players will lose interest if the time they've carved-out to play is abated by disruptions. Regardless of whether its EA, BETA, or whatever, SE is not giving us any reason to believe that they are going to be able to deliver the service as promised and advertised.

How can they make-good? I'm rooting of this game and have been excited since I quit XI, but so far it seems this game is a "bells and whistles".

What is it going to take to make customers feel confident in this product; and as a result, invest time into it? As a full-time worker / husband / father, I want to know that the investment is worth it prior to buying-in. I don't have the answer, but what do you think SE should or can do to restore customer's faith?

____________________________
~for the night is dark and full of terrors~

Valar Morghulis of Goblin
CJR 21



--FF XI--
Finrod of Sylph (RETIRED)
MNK 68
WAR 37 / THF 37 / DNC 37 / SAM 20 / WHM 20 / BLM 15

#2 Aug 25 2013 at 9:48 AM Rating: Good
There is a ton of hype and investment in every game.

We are at day #2 of a pre-launch access period.

They will fix the congestion issues, and everyone will play.

Now go away.
____________________________
Twitter: http://www.twitter.com/pawkeshup
YouTube: http://www.youtube.com/pawkeshup
Twitch: http://www.twitch.tv/pawkeshup
Blog: http://pawkeshup.blogspot.com
Olorinus the Ludicrous wrote:
The idea of old school is way more interesting than the reality
#3 Aug 25 2013 at 9:48 AM Rating: Excellent
Worst. Title. Ever!
*****
16,536 posts
Well, other than being relatively slow (better than crashing and not working at all), it seems that the Duty Finder was working this morning. Then after that it was the log in.

I'd say all they have to do is continue fixing things.
____________________________
Can't sleep, clown will eat me.
#4 Aug 25 2013 at 9:50 AM Rating: Decent
Avatar
**
972 posts
Pawkeshup, Averter of the Apocalypse wrote:
There is a ton of hype and investment in every game.

We are at day #2 of a pre-launch access period.

They will fix the congestion issues, and everyone will play.

Now go away.


Can you relax? All of your posts come off as hostile and nasty.
#5 Aug 25 2013 at 9:50 AM Rating: Good
Scholar
***
3,825 posts
I don't want or expect anything other than the game to run properly on Tuesday. If they throw something to us like a random weapon or something, that's cool. However, I don't require it. I purchased PS3 CE because I wanted the CE. I didn't purchase anything for 3 early days of play.
____________________________
FFXI:Sylph - Perrin 75 Hume THF; Retired (At least from my use any way)
EVE Online:ScraperX; Retired
WAR:IronClaw- Peryn SW;SkullThrone- Grymloc BO; Retired


#6 Aug 25 2013 at 9:50 AM Rating: Decent
Avatar
*
70 posts
TheOneFin wrote:
Say what you will: "all mmo's start off like this..." or "they're trying their best..." or whatever... but the bottom line is, there has been a ton of hype and investment into this game.
SE is failing to deliver and it's worrisome. Casual players will lose interest if the time they've carved-out to
play is abated by disruptions. Regardless of whether its EA, BETA, or whatever, SE is not giving us any reason to believe that they are going to be able to deliver the


service as promised and advertised.

How can they make-good? I'm rooting of this game and have been excited since I quit XI, but so far it seems this game is a "bells and whistles".

What is it going to take to make customers feel confident in this product; and as a result, invest time into it? As a full-time worker / husband / father, I want to know that the investment is worth it prior to buying-in. I don't have the answer, but what do you think SE should or can do to restore customer's faith?



Nothing and nobody I perfect, thins happen glitches occur and life carries on. Deal with what is thrown at you at get on with it. Complaint doesn't gain you or anyone else anything.
____________________________

#7 Aug 25 2013 at 9:50 AM Rating: Default
Avatar
**
488 posts
Anyone know how to get into Thousand Maws?
#8 Aug 25 2013 at 9:51 AM Rating: Decent
Avatar
*
70 posts
My last post makes me sound like a spastic.. **** autocorrect.
____________________________

#9 Aug 25 2013 at 9:51 AM Rating: Default
Avatar
**
296 posts
Pawkeshup, Averter of the Apocalypse wrote:
There is a ton of hype and investment in every game.

We are at day #2 of a pre-launch access period.

They will fix the congestion issues, and everyone will play.

Now go away.


Great post. Mine was definitely worth a rate-down.

What other product would you buy and invest in that launched this way? I'm sure they will improve things, but the point is - SE needs to instill confidence in its customer base if they want to sustain.

The most alarming fact is that they didn't anticipate this type of customer response, despite their full-blown marketing campaign.

____________________________
~for the night is dark and full of terrors~

Valar Morghulis of Goblin
CJR 21



--FF XI--
Finrod of Sylph (RETIRED)
MNK 68
WAR 37 / THF 37 / DNC 37 / SAM 20 / WHM 20 / BLM 15

#10 Aug 25 2013 at 9:51 AM Rating: Excellent
Needs More Smut
******
21,262 posts
TheOneFin wrote:
Say what you will: "all mmo's start off like this..." or "they're trying their best..." or whatever... but the bottom line is, there has been a ton of hype and investment into this game.

SE is failing to deliver and it's worrisome. Casual players will lose interest if the time they've carved-out to play is abated by disruptions. Regardless of whether its EA, BETA, or whatever, SE is not giving us any reason to believe that they are going to be able to deliver the service as promised and advertised.

How can they make-good? I'm rooting of this game and have been excited since I quit XI, but so far it seems this game is a "bells and whistles".

What is it going to take to make customers feel confident in this product; and as a result, invest time into it? As a full-time worker / husband / father, I want to know that the investment is worth it prior to buying-in. I don't have the answer, but what do you think SE should or can do to restore customer's faith?



Even though this is troll bait, I'll bite. It's a good question.

How about give everyone in EA an extra three days before they start billing?
____________________________
FFXI: Catwho on Bismarck: Retired December 2014
Thayos wrote:
I can't understand anyone who skips the cutscenes of a Final Fantasy game. That's like going to Texas and not getting barbecue.

FFXIV: Katarh Mest and Taprara Rara on Lamia Server - Member of The Swarm
Curator of the XIV Wallpapers Tumblr and the XIV Fashion Tumblr
#11 Aug 25 2013 at 9:51 AM Rating: Excellent
Scholar
Avatar
35 posts
Pawkeshup, Averter of the Apocalypse wrote:
There is a ton of hype and investment in every game.

We are at day #2 of a pre-launch access period.

They will fix the congestion issues, and everyone will play.

Now go away.



No need to be ******, he's just concerned, and frankly a lot of people are. I've played EA for several recent MMO's and none of them had problems this severe. I'm in the same boat (job/husband/dad) so I have small windows of play time as it is, and when this happens it can be infuriating that the time you carved out to play the game is completely wasted.

But on the other side of the coin... there's nothing we can do other than wait, and I didn't buy the game just to throw my arms up after the first couple speed bumps.

All we can do is sit and wait patiently.
#12 Aug 25 2013 at 9:53 AM Rating: Default
Avatar
**
296 posts
Vidvan wrote:
TheOneFin wrote:
Say what you will: "all mmo's start off like this..." or "they're trying their best..." or whatever... but the bottom line is, there has been a ton of hype and investment into this game.
SE is failing to deliver and it's worrisome. Casual players will lose interest if the time they've carved-out to
play is abated by disruptions. Regardless of whether its EA, BETA, or whatever, SE is not giving us any reason to believe that they are going to be able to deliver the


service as promised and advertised.

How can they make-good? I'm rooting of this game and have been excited since I quit XI, but so far it seems this game is a "bells and whistles".

What is it going to take to make customers feel confident in this product; and as a result, invest time into it? As a full-time worker / husband / father, I want to know that the investment is worth it prior to buying-in. I don't have the answer, but what do you think SE should or can do to restore customer's faith?



Nothing and nobody I perfect, thins happen glitches occur and life carries on. Deal with what is thrown at you at get on with it. Complaint doesn't gain you or anyone else anything.


Wasn't trying to complain, I just want to feel as if this product will be able to deliver and justify my personal excitement and planned investment.
____________________________
~for the night is dark and full of terrors~

Valar Morghulis of Goblin
CJR 21



--FF XI--
Finrod of Sylph (RETIRED)
MNK 68
WAR 37 / THF 37 / DNC 37 / SAM 20 / WHM 20 / BLM 15

#13 Aug 25 2013 at 9:55 AM Rating: Good
Scholar
**
530 posts
TheOneFin wrote:
As a full-time worker / husband / father, I want to know that the investment is worth it prior to buying-in. I don't have the answer, but what do you think SE should or can do to restore customer's faith?


Wow, sounds like you have your hands full as a a full-time worker/ husband/ father, as it is, investing in an MMO will be rough. I don't know if anyone has 'lost faith' just yet, and those who have probably had little faith to being with. It's been a little over 24 hours since early access began, I think most people felt something like this was inevitable. Give it a few days and then reassess your faith in SE.
____________________________
i'm not saying, i'm just saying
_________________________
Babu Voyvoda - Hyur Midlander
White Mage
#14 Aug 25 2013 at 9:57 AM Rating: Decent
Scholar
Avatar
38 posts
Compensate? Why do they need to do that? You should already be happy enough to play for awhile because they're giving you early access.

There are two types of people.

#1. The ones that keep on complaining because the game didn't go as they expected.
#2. The ones that are happy to play the game even though there may be a few glitches/bugs.

Bottom line, 2nd day of a game that's not even officially out yet. Don't expect much.
____________________________
http://myanimelist.net/animelist/iAmEcchi
#15 Aug 25 2013 at 9:57 AM Rating: Good
****
6,357 posts
Mopdaddy wrote:
Anyone know how to get into Thousand Maws?


Part of the main story line quest, can't miss it.
#16 Aug 25 2013 at 9:58 AM Rating: Default
Avatar
**
728 posts
Don't mind the White Knights. It rained this morning and their cardboard armor is soggy and the paint is running. Yeah they screwed up and yes they are trying to fix it before launch and yes the game will HOPEFULLY be stable by next week. However they had two months since phase 3 to do extensive testing and they decided to wait until the week before launch to do their live testing. Either they were twiddling their thumbs for that month and a half or they couldn't figure out how to compensate for the overloads. A lot of these issues could have been resolved before Early Access if they had just had a longer Open beta and then perhaps another week in between the beta and EA.

Take what the White Knights say with a grain of salt. Many of them have horse blinders on and their fingers in their ears screaming "LALALA, SE IS INFALLIBLE I CAN'T HEAR YOUS!". People are going to play regardless of these issues if they indeed want to play the game. If not, well then that will partially fix our login congestion issues since all SE can apparently do about it is throw their arms up in the air and go "I 'UNNO".
____________________________
FFXI: DamienSlvrblade Race: Elvaan Nation: San d'Oria Server: Sylph 2002-2007, Phoenix 2012
PUP WHM PLD MNK BLU BST SAM WAR BLM 99 BRD THF NIN DNC SMN RDM 50+

FFXIV: Damien Scott Race: Duskwight Elezen GC: Limsa Lominsa Server: Ultros
DoW GLA50 ACN50 PUG50 MAR 50 Rest30+
DoH/DoL All 40+
#17 Aug 25 2013 at 10:00 AM Rating: Decent
Avatar
**
488 posts
Lamneth of the Seven Seas wrote:
Mopdaddy wrote:
Anyone know how to get into Thousand Maws?


Part of the main story line quest, can't miss it.

For the lvl 23 dungeon?
#18 Aug 25 2013 at 10:01 AM Rating: Excellent
Needs More Smut
******
21,262 posts
I'm not white knighting SE out of blind faith in the company, I'm defending the server team which has likely been running for the last 36 hours on red bull and no sleep trying to get this **** fixed. I feel sorry for them.
____________________________
FFXI: Catwho on Bismarck: Retired December 2014
Thayos wrote:
I can't understand anyone who skips the cutscenes of a Final Fantasy game. That's like going to Texas and not getting barbecue.

FFXIV: Katarh Mest and Taprara Rara on Lamia Server - Member of The Swarm
Curator of the XIV Wallpapers Tumblr and the XIV Fashion Tumblr
#19 Aug 25 2013 at 10:01 AM Rating: Excellent
If you're not Legacy, then you have 31 more days to try the game to see how it goes before you have to make any decisions about subscriptions. How about we get a larger sample size to work with before we continue the gloom n' doom threads? Threads like these aren't news to anyone. We all know the servers are down. We all know they've been put down 3 or 4 times now. Making another thread about this isn't constructive at all. Just find one of the already existing threads and post in that one.

A lot of people create these threads and claim that they are "rooting for the game to succeed, but..." By the same token of you wanting to "make the devs aware of how the community feels" also think about how this looks to people who haven't bought the game and come here or go to any other forum to read up on the game. How do you think it looks when they see (as of this posting) 18 threads about the delays on the front page?

What SE can do to "restore" (assuming it was lost) confidence is to keep doing exactly what they're doing. When a problem pops up, FIX IT. Don't leave it for a couple days, a week, a month. Don't let it fester and keep a lvl 10 character from progressing AT ALL because he can't do the instanced fight at the Life Stump to continue accessing features of the game. THAT is what destroys confidence and leads to lost subs. If I lose 3 hours of playing the game, it sucks, but there are other things I should probably be doing anyway. If I'm stuck at lvl 10 for days/weeks because the devs haven't fixed a problem, then I'm going to get *******
____________________________
Our team is like a flock of woodpeckers in a petrified forest. We just need to keep working and keep an eye open for opportunity.

FFXI
Toofar - Asura (Formerly of Lakshmi (Garuda)) - WHM BLM SMN
Rafoot - Asura (Formerly of Lakshmi (Garuda)) - THF SAM BRD
#20 Aug 25 2013 at 10:02 AM Rating: Good
Avatar
**
492 posts
TheOneFin wrote:
Pawkeshup, Averter of the Apocalypse wrote:
There is a ton of hype and investment in every game.

We are at day #2 of a pre-launch access period.

They will fix the congestion issues, and everyone will play.

Now go away.


Great post. Mine was definitely worth a rate-down.

What other product would you buy and invest in that launched this way? I'm sure they will improve things, but the point is - SE needs to instill confidence in its customer base if they want to sustain.

The most alarming fact is that they didn't anticipate this type of customer response, despite their full-blown marketing campaign.



would be annoyed if it was like the iphone 4 and holiding it in your left hand issue. but this is tweaks ironing out the loose ends.
Stop crying and deal with it like the rest of us. the world will not end, go for a walk, play witht he dog, do some dishes to occupy the 2 hours down time. its no big deal.

A short term loss can be a long term gain.

i'm happy so far with what they've done. the stress of all ov is is playing its part in what the servers can handle, someone is bound to hit a glitch and put a halt on gaming for a couple of hours.
But like what i seen on another similar post, the sooner they get these things ironed out, the better the game will be in a whole for a seamless playing experience
____________________________
FFXI : Ryobi & Ryder Asura
FFXIV : Bracken Wood Gridania-Balmung

[ffxivsig]dd56e309af6849f1ae5797cc1681e494[/ffxivsig]
#21 Aug 25 2013 at 10:03 AM Rating: Excellent
Scholar
***
2,153 posts
@OP
The drama. THE drama! THE DRAMA!
#22 Aug 25 2013 at 10:07 AM Rating: Decent
Avatar
**
728 posts
Another post so I'm not stuck on 666 XD.

iAmEcchi wrote:
Compensate? Why do they need to do that? You should already be happy enough to play for awhile because they're giving you early access.

There are two types of people.

#1. The ones that keep on complaining because the game didn't go as they expected.
#2. The ones that are happy to play the game even though there may be a few glitches/bugs.

Bottom line, 2nd day of a game that's not even officially out yet. Don't expect much.


The Early Access was part of your purchase of the game early. It was for showing your loyalty and faith in the game and obviously that faith is being shaken. We shouldn't be happy just because they gave us early access, it was included with our purchase.

As far as your two types of people go i think it more accurately looks a little something like this:

1 The ones that expected issues like this to be addressed prior to a week before launch and beyond launch. The ones that have legitimate concerns and issues with the service that they PAID for.

2 The ones that accept everything a franchise feeds them as glorious ambrosia. Sure they don't like the breakdown in service but they'll be damned if anyone else gets to voice their displeasure about it. SE is god, Lightning Rules, and they love paying extra for the ending to an RPG via DLC.



Edited, Aug 25th 2013 12:08pm by DamienSScott
____________________________
FFXI: DamienSlvrblade Race: Elvaan Nation: San d'Oria Server: Sylph 2002-2007, Phoenix 2012
PUP WHM PLD MNK BLU BST SAM WAR BLM 99 BRD THF NIN DNC SMN RDM 50+

FFXIV: Damien Scott Race: Duskwight Elezen GC: Limsa Lominsa Server: Ultros
DoW GLA50 ACN50 PUG50 MAR 50 Rest30+
DoH/DoL All 40+
#23 Aug 25 2013 at 10:09 AM Rating: Decent
*
85 posts
iAmEcchi wrote:
Compensate? Why do they need to do that? You should already be happy enough to play for awhile because they're giving you early access.

There are two types of people.

#1. The ones that keep on complaining because the game didn't go as they expected.
#2. The ones that are happy to play the game even though there may be a few glitches/bugs.

Bottom line, 2nd day of a game that's not even officially out yet. Don't expect much.


Please enlighten me as to how they are "GIVING" us early access. I don't know about you but my early access was based on spending about $50 ahead of game release.

The game is awesome. I really do like it. That's why I bought it. Is it so wrong that we expect for it to work and be accessible as per our purchase?
#24 Aug 25 2013 at 10:11 AM Rating: Good
TheOneFin wrote:
Great post. Mine was definitely worth a rate-down.
Yes, yes it was

TheOneFin wrote:
What other product would you buy and invest in that launched this way?

Oh, I don't know... Hmmm, let me think.... Maybe the single most popular MMO in existance?

I think that turned out well in the end, I guess, huh...

TheOneFin wrote:
I'm sure they will improve things, but the point is - SE needs to instill confidence in its customer base if they want to sustain.

The most alarming fact is that they didn't anticipate this type of customer response, despite their full-blown marketing campaign.


The most alarming fact for me is that you consider a post like this reasonable on day fracking two. "OH HOWEVER WILL THEY OVERCOME THE 48 HOURS OF BAD PRESS?!?!?"
____________________________
Twitter: http://www.twitter.com/pawkeshup
YouTube: http://www.youtube.com/pawkeshup
Twitch: http://www.twitch.tv/pawkeshup
Blog: http://pawkeshup.blogspot.com
Olorinus the Ludicrous wrote:
The idea of old school is way more interesting than the reality
#25 Aug 25 2013 at 10:11 AM Rating: Decent
Scholar
***
1,842 posts
First to the people who say stop complain, this is suppose to happen during early access. No, sorry but early eccess in MMO launches started to avoid server congestion problems. SE should have know they were going to have congestion issues from last weekends beta but failed to add a real fix like more server to carry the load.

As for the OPs question. I could care less about a few days free. Maybe add a special minion for EA and Legacy holders, yes besides Cait Seth. Something fun to show as a badge of honor like Atomos, the void bringer.

Edited, Aug 25th 2013 10:14am by dyvidd
____________________________
FFXIV Dyvid (Awaiting 2.0)
FFXI Dyvid ~ Pandemonium (Retired)
SWTOR Dy'vid Legacy - Canderous Ordo
#26 Aug 25 2013 at 10:12 AM Rating: Excellent
zaarel wrote:
iAmEcchi wrote:
Compensate? Why do they need to do that? You should already be happy enough to play for awhile because they're giving you early access.

There are two types of people.

#1. The ones that keep on complaining because the game didn't go as they expected.
#2. The ones that are happy to play the game even though there may be a few glitches/bugs.

Bottom line, 2nd day of a game that's not even officially out yet. Don't expect much.


Please enlighten me as to how they are "GIVING" us early access. I don't know about you but my early access was based on spending about $50 ahead of game release.

The game is awesome. I really do like it. That's why I bought it. Is it so wrong that we expect for it to work and be accessible as per our purchase?


It was based on paying your $50 dollars early, but it was going to be $50 after release also. You didn't pay (extra) for early access, you prioritized for early access. All of us did.
____________________________
Our team is like a flock of woodpeckers in a petrified forest. We just need to keep working and keep an eye open for opportunity.

FFXI
Toofar - Asura (Formerly of Lakshmi (Garuda)) - WHM BLM SMN
Rafoot - Asura (Formerly of Lakshmi (Garuda)) - THF SAM BRD
#27 Aug 25 2013 at 10:13 AM Rating: Good
41 posts
[quote=IKickYoDog]If you're not Legacy, then you have 31 more days to try the game to see how it goes before you have to make any decisions about subscriptions. How about we get a larger sample size to work with before we continue the gloom n' doom threads? Threads like these aren't news to anyone. We all know the servers are down. We all know they've been put down 3 or 4 times now. Making another thread about this isn't constructive at all. Just find one of the already existing threads and post in that one.

A lot of people create these threads and claim that they are "rooting for the game to succeed, but..." By the same token of you wanting to "make the devs aware of how the community feels" also think about how this looks to people who haven't bought the game and come here or go to any other forum to read up on the game. How do you think it looks when they see (as of this posting) 18 threads about the delays on the front page?

What SE can do to "restore" (assuming it was lost) confidence is to keep doing exactly what they're doing. When a problem pops up, FIX IT. Don't leave it for a couple days, a week, a month. Don't let it fester and keep a lvl 10 character from progressing AT ALL because he can't do the instanced fight at the Life Stump to continue accessing features of the game. THAT is what destroys confidence and leads to lost subs. If I lose 3 hours of playing the game, it sucks, but there are other things I should probably be doing anyway. If I'm stuck at lvl 10 for days/weeks because the devs haven't fixed a problem, then I'm going to get ***************

Yes, please - let them keep on this path. Given that they've failed to fix the issues and only guaranteed more downtime each and every time; please, by all means - continue with the current path!
#28 Aug 25 2013 at 10:13 AM Rating: Good
****
6,357 posts
Mopdaddy wrote:
Lamneth of the Seven Seas wrote:
Mopdaddy wrote:
Anyone know how to get into Thousand Maws?


Part of the main story line quest, can't miss it.

For the lvl 23 dungeon?


Yes, you have to progress in the main story to gain access to the dungeon, if that's what you were asking.
#29 Aug 25 2013 at 10:15 AM Rating: Excellent
Sage
**
534 posts
To complain about issues on the first few days of an MMO start is like complaining that water makes you wet.

please. stop.

go outside. have a drink(if you are old enough). Go for a run(I just did 7 miles cause servers are down).

seriously. Its a game...
#30 Aug 25 2013 at 10:16 AM Rating: Excellent
Needs More Smut
******
21,262 posts
Pawkeshup, Averter of the Apocalypse wrote:
Oh, I don't know... Hmmm, let me think.... Maybe the single most popular MMO in existance?


Remembering the Launch of WoW wrote:
At launch, things took a turn for the bizarre. Blizzard’s forecasts for the game were dead wrong, the swell of players flooding servers was too much for them to handle. Stores were selling out of the game fast and online vendors were taking orders left and right. When they flipped the servers on, the little light flicked from “on” to “burning on fire please help” as server queues reached the 1000s. The servers were crashing harder than burning ship trying to walk into Mordor.


Smiley: lol
____________________________
FFXI: Catwho on Bismarck: Retired December 2014
Thayos wrote:
I can't understand anyone who skips the cutscenes of a Final Fantasy game. That's like going to Texas and not getting barbecue.

FFXIV: Katarh Mest and Taprara Rara on Lamia Server - Member of The Swarm
Curator of the XIV Wallpapers Tumblr and the XIV Fashion Tumblr
#31 Aug 25 2013 at 10:17 AM Rating: Excellent
***
1,674 posts
Pawkeshup, Averter of the Apocalypse wrote:
Oh, I don't know... Hmmm, let me think.... Maybe the single most popular MMO in existance?

I think that turned out well in the end, I guess, huh...


Reminds me of an old YTMND from back then that was sort of, kind of popular:

http://wowqueuedance.ytmnd.com/

Is my age showing by even knowing what YTMND is, much less browsing it?
____________________________
Final Fantasy XI Character(s)
Name: Satisiun
Server: Carbuncle (RIP Gilgamesh)
Jobs: 99DRG, 99PLD, 99RDM, 99WHM | Everything else: 50-60
~Retired.~

Final Fantasy XIV Character(s)
Name: Satisiun Desain
Server(s): Sargantas (primary)
DoW/DoM/DoH/DoL: 50
#32 Aug 25 2013 at 10:17 AM Rating: Good
I'm a little disappointed as this is one of the few times I have to play. Can't be said to be a smooth launch anymore that I was hoping for. After all, they rebuilt it off a previous game that did badly, would have thought they learned things from that. They did a lot of beta, would think they spent time making it perfect. Don't know why they did such a short phase 4, then only fixed one issue that prevented them from testing other issues and called it done. And it's their second major MMO. So I'm a little saddened.

If after their 2 hour downtime is over things work fine though, it'll be an ok launch still. Not flawless victory, but not bad for a MMO. Just thought after all the talk and betas they would have done better. Still going to be a great game though, I just worry that if they have lots more launch problems, they won't get the player base an MMO needs to keep going.
____________________________
Die! Die die die. die die die die, die die. - Scarlet Briar
#33 Aug 25 2013 at 10:20 AM Rating: Default
41 posts
Satisiun wrote:
Pawkeshup, Averter of the Apocalypse wrote:
Oh, I don't know... Hmmm, let me think.... Maybe the single most popular MMO in existance?

I think that turned out well in the end, I guess, huh...


Reminds me of an old YTMND from back then that was sort of, kind of popular:

http://wowqueuedance.ytmnd.com/

Is my age showing by even knowing what YTMND is, much less browsing it?


If only we could avoid this issue by rolling on lower servers, which might actually help them. But alas, we have no new servers to roll on, nor would it fix the issue since everything is routed through 1 Duty Finder server for the entire Non-*** world.
#34 Aug 25 2013 at 10:21 AM Rating: Good
***
2,232 posts
Mopdaddy wrote:
Lamneth of the Seven Seas wrote:
Mopdaddy wrote:
Anyone know how to get into Thousand Maws?


Part of the main story line quest, can't miss it.

For the lvl 23 dungeon?


Lamneth of the Seven Seas wrote:
Mopdaddy wrote:
Lamneth of the Seven Seas wrote:
Mopdaddy wrote:
Anyone know how to get into Thousand Maws?


Part of the main story line quest, can't miss it.

For the lvl 23 dungeon?


Yes, you have to progress in the main story to gain access to the dungeon, if that's what you were asking.

So after you clear Ifrit there will be a quest available from an NPC in the room right outside where Minfillia (Seventh Dawn leader west of Horizon camp) is. This quest is to get you to Halatali. Once you clear that you can just walk up to the guy outside TotoRak and he will give you access. From what I understand the other dungeons after that work the same way.
____________________________
Character: Urzol Thrush
Server: Ultros
FC: The Kraken Club

Outshined

Teneleven wrote:
We secretly replaced your tank wemelchor with Foldgers Crystal's. Let's see what happens.

#35 Aug 25 2013 at 10:22 AM Rating: Good
Turgis wrote:
[quote=IKickYoDog]If you're not Legacy, then you have 31 more days to try the game to see how it goes before you have to make any decisions about subscriptions. How about we get a larger sample size to work with before we continue the gloom n' doom threads? Threads like these aren't news to anyone. We all know the servers are down. We all know they've been put down 3 or 4 times now. Making another thread about this isn't constructive at all. Just find one of the already existing threads and post in that one.

A lot of people create these threads and claim that they are "rooting for the game to succeed, but..." By the same token of you wanting to "make the devs aware of how the community feels" also think about how this looks to people who haven't bought the game and come here or go to any other forum to read up on the game. How do you think it looks when they see (as of this posting) 18 threads about the delays on the front page?

What SE can do to "restore" (assuming it was lost) confidence is to keep doing exactly what they're doing. When a problem pops up, FIX IT. Don't leave it for a couple days, a week, a month. Don't let it fester and keep a lvl 10 character from progressing AT ALL because he can't do the instanced fight at the Life Stump to continue accessing features of the game. THAT is what destroys confidence and leads to lost subs. If I lose 3 hours of playing the game, it sucks, but there are other things I should probably be doing anyway. If I'm stuck at lvl 10 for days/weeks because the devs haven't fixed a problem, then I'm going to get ***************

Yes, please - let them keep on this path. Given that they've failed to fix the issues and only guaranteed more downtime each and every time; please, by all means - continue with the current path!


And I'm sure you get everything right, every time, no questions asked at your job Smiley: oyvey. MMO's get shut down for "Emergency maintenance" after every version update and expansion pack, what makes you people think the launch of 10x as much content wasn't going to have more than 1 hiccup?

Tell you what. If you're (people, not you specifically) lvl 20 or higher, then you don't have a whole lot to complain about other than sitting here pining over your supposed woes. Boo-hoo for you.

My example about the Life Stump earlier wasn't made up. I have a friend who got stuck at that fight in Gridania yesterday morning at the first Duty Finder problem. She had to leave for a bit and didn't come back on until a couple hours later when it was still messed up. All she accomplished yesterday was getting to lvl 10 or whatever level it is and that's it. This is why they keep on the current path, because this is broken.
____________________________
Our team is like a flock of woodpeckers in a petrified forest. We just need to keep working and keep an eye open for opportunity.

FFXI
Toofar - Asura (Formerly of Lakshmi (Garuda)) - WHM BLM SMN
Rafoot - Asura (Formerly of Lakshmi (Garuda)) - THF SAM BRD
#36 Aug 25 2013 at 10:23 AM Rating: Decent
Scholar
***
1,842 posts
Quote:
Reminds me of an old YTMND from back then that was sort of, kind of popular:

http://wowqueuedance.ytmnd.com/

Is my age showing by even knowing what YTMND is, much less browsing it?
Thaks. I've been look for this ^^
____________________________
FFXIV Dyvid (Awaiting 2.0)
FFXI Dyvid ~ Pandemonium (Retired)
SWTOR Dy'vid Legacy - Canderous Ordo
#37 Aug 25 2013 at 10:25 AM Rating: Excellent
***
2,377 posts
Good. Bad. Buggy. Laggy. Hard. Easy. Up. Down. Left. Right. B. A. Start.

I don't care. I'll be here, cause the game is fun to me. Not bothered by the errors and maintenance's what so ever.
____________________________
"The game is fun as **** to me and I don't need epeen DPS parsers to feel like a bad ****. " ~Curt Schilling (A.K.A Wyndwraith)
#38 Aug 25 2013 at 10:31 AM Rating: Good
Avatar
****
4,775 posts
As someone who understands the technical issues, there is a limit before patience is lost and requires compensation. Some might say that EA is free access to the game and that's just not true. Most people including myself only bothered to buy the CE version because of Early Access. The other goodies weren't worth the extra 30 bucks in my opinion. Now I should note that I'm not advocating compensation at this time. However, if this problem persists into the official launch, compensation of some sort should be provided.

Honestly this was a fair question by the OP, but it's the time table that divided people. The same people who find this thread objectionable today would probably agree if this thread was posted 2 weeks into the future. Everyone has their own limits before they expect compensation. I'm giving SE two weeks before I complain about it. I don't think these problems will last the first week of launch though. So basically we're all just blowing smoke about nothing unless you expected a perfect launch after the Beta 4 issues. I have faith in SE because this server issue is fixable, that's why they're limiting login at the moment. This is exactly how you fix an issue like this. So maybe we should just let the issue reside for now and give SE an opportunity to resolve this. Cat said it best when she pointed out that the network guys are literally working around the clock to fix this. So let's just chill for now guys.
#39 Aug 25 2013 at 10:45 AM Rating: Good
****
6,898 posts
DamienSScott wrote:
The Early Access was part of your purchase of the game early. It was for showing your loyalty and faith in the game and obviously that faith is being shaken. We shouldn't be happy just because they gave us early access, it was included with our purchase.

As far as your two types of people go i think it more accurately looks a little something like this:

1 The ones that expected issues like this to be addressed prior to a week before launch and beyond launch. The ones that have legitimate concerns and issues with the service that they PAID for.

2 The ones that accept everything a franchise feeds them as glorious ambrosia. Sure they don't like the breakdown in service but they'll be damned if anyone else gets to voice their displeasure about it. SE is god, Lightning Rules, and they love paying extra for the ending to an RPG via DLC.


The early access was a BONUS to players who bought the game, or to legacy players. It doesn't cost more to buy the game with early access. It doesn't cost more to buy the game with the pre-order items. They were included as a BONUS, as in, something above and beyond the normal game copy. You didn't pay one cent more for early access. If you bought the game again, having already owned it, for early access, that's not their fault. They didn't force you to. You could have just waited three days to play. Stop with the entitled attitude.

As to your two types of people, your use of hyperbole is both ridiculous and uncalled for. It's completely acceptable to be bummed that servers are down and that there are some errors plaguing people in-game. It's another thing entirely to constantly whine about it, then make blanket statements about how anyone who isn't whining is just a white knight who must love everything SE has ever done. I've disliked the last few installments of FF, I hate DLC, I don't like Lightning, yet I'm magically ok with the game having a few bugs in early access and having some maintenance to fix the issues. Know why? Because service started yesterday, it's free, and I've already thoroughly enjoyed the time I have spent in-game. As others have mentioned, go for a walk, go to the store, take a course on managing your aggression and entitlement... something. Sheesh.

Edited, Aug 25th 2013 12:46pm by BartelX
____________________________
Bartel Hayward--- Ultros Server
The Kraken Club <ZAM>
50 WAR • 50 MNK • 50 MIN • 50 GSM • 50 ARM • 50 LTW • 50 CUL • 50 WVR
thekrakenclub.shivtr.com
#40 Aug 25 2013 at 10:48 AM Rating: Decent
Avatar
**
296 posts
ShadowedgeFFXI wrote:
As someone who understands the technical issues, there is a limit before patience is lost and requires compensation. Some might say that EA is free access to the game and that's just not true. Most people including myself only bothered to buy the CE version because of Early Access. The other goodies weren't worth the extra 30 bucks in my opinion. Now I should note that I'm not advocating compensation at this time. However, if this problem persists into the official launch, compensation of some sort should be provided.

Honestly this was a fair question by the OP, but it's the time table that divided people. The same people who find this thread objectionable today would probably agree if this thread was posted 2 weeks into the future. Everyone has their own limits before they expect compensation. I'm giving SE two weeks before I complain about it. I don't think these problems will last the first week of launch though. So basically we're all just blowing smoke about nothing unless you expected a perfect launch after the Beta 4 issues. I have faith in SE because this server issue is fixable, that's why they're limiting login at the moment. This is exactly how you fix an issue like this. So maybe we should just let the issue reside for now and give SE an opportunity to resolve this. Cat said it best when she pointed out that the network guys are literally working around the clock to fix this. So let's just chill for now guys.


Great points. I never imagined I'd get slaughtered like this for consumer advocacy.

You're right about the timetable. I probably should've been more clear. I'm looking for something, tangible or intangible, to instill confidence that this product will deliver.

I do believe it will, but in all honesty, SE has a lot to prove with this release.

I guess I'm a cry baby but I'd rather be honest and real than a fanboy who fears dissension. Grow ups with real-world concerns understand my questions and points.
____________________________
~for the night is dark and full of terrors~

Valar Morghulis of Goblin
CJR 21



--FF XI--
Finrod of Sylph (RETIRED)
MNK 68
WAR 37 / THF 37 / DNC 37 / SAM 20 / WHM 20 / BLM 15

#41 Aug 25 2013 at 10:49 AM Rating: Excellent
ShadowedgeFFXI wrote:
Honestly this was a fair question by the OP, but it's the time table that divided people. The same people who find this thread objectionable today would probably agree if this thread was posted 2 weeks into the future. Everyone has their own limits before they expect compensation. I'm giving SE two weeks before I complain about it. I don't think these problems will last the first week of launch though. So basically we're all just blowing smoke about nothing unless you expected a perfect launch after the Beta 4 issues. I have faith in SE because this server issue is fixable, that's why they're limiting login at the moment. This is exactly how you fix an issue like this. So maybe we should just let the issue reside for now and give SE an opportunity to resolve this. Cat said it best when she pointed out that the network guys are literally working around the clock to fix this. So let's just chill for now guys.


This I can agree with. I would be unhappy with the game as well if we were 2 weeks into the future. Unfortunately, a lot of the American culture is like this nowadays. It's all about instant gratification. I mean, we live in a society that would sue a cruise line for compensation if the sea-water smelled funny for some reason. Simply ridiculous.
____________________________
Our team is like a flock of woodpeckers in a petrified forest. We just need to keep working and keep an eye open for opportunity.

FFXI
Toofar - Asura (Formerly of Lakshmi (Garuda)) - WHM BLM SMN
Rafoot - Asura (Formerly of Lakshmi (Garuda)) - THF SAM BRD
#42 Aug 25 2013 at 10:57 AM Rating: Good
TheOneFin wrote:
ShadowedgeFFXI wrote:
As someone who understands the technical issues, there is a limit before patience is lost and requires compensation. Some might say that EA is free access to the game and that's just not true. Most people including myself only bothered to buy the CE version because of Early Access. The other goodies weren't worth the extra 30 bucks in my opinion. Now I should note that I'm not advocating compensation at this time. However, if this problem persists into the official launch, compensation of some sort should be provided.

Honestly this was a fair question by the OP, but it's the time table that divided people. The same people who find this thread objectionable today would probably agree if this thread was posted 2 weeks into the future. Everyone has their own limits before they expect compensation. I'm giving SE two weeks before I complain about it. I don't think these problems will last the first week of launch though. So basically we're all just blowing smoke about nothing unless you expected a perfect launch after the Beta 4 issues. I have faith in SE because this server issue is fixable, that's why they're limiting login at the moment. This is exactly how you fix an issue like this. So maybe we should just let the issue reside for now and give SE an opportunity to resolve this. Cat said it best when she pointed out that the network guys are literally working around the clock to fix this. So let's just chill for now guys.


Great points. I never imagined I'd get slaughtered like this for consumer advocacy.

You're right about the timetable. I probably should've been more clear. I'm looking for something, tangible or intangible, to instill confidence that this product will deliver.

I do believe it will, but in all honesty, SE has a lot to prove with this release.

I guess I'm a cry baby but I'd rather be honest and real than a fanboy who fears dissension. Grow ups with real-world concerns understand my questions and points.


I was alright with your post until this little tidbit. The thing is, you are a cry baby, along with several people in this forum. Also, you seem to be one of those people who thinks the world needs to accommodate you because "You have a child!"

As for "grow ups with real-world concerns," please cut it out with the dramatics. I'm 27, married, working and attending the university for a Biology degree, both full time. My wife is working her way up the corporate ladder rather swiftly, taking on a lot. Don't assume your issues outweigh others. Catwho recently finished grad school and has been working her **** off for some time. Condescending blanket statement in a situation where you don't know ********* don't typically go well for anyone.
____________________________
Our team is like a flock of woodpeckers in a petrified forest. We just need to keep working and keep an eye open for opportunity.

FFXI
Toofar - Asura (Formerly of Lakshmi (Garuda)) - WHM BLM SMN
Rafoot - Asura (Formerly of Lakshmi (Garuda)) - THF SAM BRD
#43 Aug 25 2013 at 10:59 AM Rating: Excellent
Avatar
*
170 posts
Here let me give you a Hug. I feel your Pain. But remember it will be fixed. We must remain patient and believe it will.
____________________________
Character: Sasanji Chechenji (BLM)
Server: Ultros
Master of the Black Market Mercs Free Company (BMM)
#44 Aug 25 2013 at 11:03 AM Rating: Good
TheOneFin wrote:
Great points. I never imagined I'd get slaughtered like this for consumer advocacy.

You're right about the timetable. I probably should've been more clear. I'm looking for something, tangible or intangible, to instill confidence that this product will deliver.

I do believe it will, but in all honesty, SE has a lot to prove with this release.

I guess I'm a cry baby but I'd rather be honest and real than a fanboy who fears dissension. Grow ups with real-world concerns understand my questions and points.

Are you really being serious? You are being a consumer advocate? Really?

No, you are being an entitled, self-important jackass who wants something for free because, dear lord, you lost a whole less than 48 potential hours on the pre-release bonus you got for reserving your copy before it released. And all of us saying that it takes time to resolve issues, that are showing that SE is working to resolve the issues with early access within the first 48 hours of the pre-release time bonus that you have, we're children and fanboys who fear dissension.

Riiight, because demanding compensation is the big boy thing to do when your precious little game isn't working right now, isn't it?
____________________________
Twitter: http://www.twitter.com/pawkeshup
YouTube: http://www.youtube.com/pawkeshup
Twitch: http://www.twitch.tv/pawkeshup
Blog: http://pawkeshup.blogspot.com
Olorinus the Ludicrous wrote:
The idea of old school is way more interesting than the reality
#45 Aug 25 2013 at 11:06 AM Rating: Decent
41 posts
I personally am not demanding compensating; but, I expect SE to do something to address the dissatisfaction that's spreading like a staff infection amongst it's player base. It's what a proper manager/owner should do in times like this. Proper gameplay and server functionality are to be expected, and not a 'compensation' for something you already and will continue to pay for.
#46 Aug 25 2013 at 11:08 AM Rating: Good
Turgis wrote:
I personally am not demanding compensating; but, I expect SE to do something to address the dissatisfaction that's spreading like a staff infection amongst it's player base. It's what a proper manager/owner should do in times like this. Proper gameplay and server functionality are to be expected, and not a 'compensation' for something you already and will continue to pay for.


The best thing they can do to address the dissatisfaction is to fix it ASAP so it doesn't happen with such frequency (because it will happen again, foolish to think it won't).
____________________________
Our team is like a flock of woodpeckers in a petrified forest. We just need to keep working and keep an eye open for opportunity.

FFXI
Toofar - Asura (Formerly of Lakshmi (Garuda)) - WHM BLM SMN
Rafoot - Asura (Formerly of Lakshmi (Garuda)) - THF SAM BRD
#47 Aug 25 2013 at 11:09 AM Rating: Decent
19 posts
like with the 1.0 release, they will issue additional game time. a think a week would be fair compensation.
#48 Aug 25 2013 at 11:09 AM Rating: Decent
*
88 posts
TheOneFin wrote:
Pawkeshup, Averter of the Apocalypse wrote:
There is a ton of hype and investment in every game.

We are at day #2 of a pre-launch access period.

They will fix the congestion issues, and everyone will play.

Now go away.


Great post. Mine was definitely worth a rate-down.

What other product would you buy and invest in that launched this way? I'm sure they will improve things, but the point is - SE needs to instill confidence in its customer base if they want to sustain.

The most alarming fact is that they didn't anticipate this type of customer response, despite their full-blown marketing campaign.



I'm guessing they didn't assume that a remake or rather reboot of an old product would be so popular when they ****** so many of their previous customers off.

But yeah, I mean I really only need one reason to play--the game play. Also square enix does overall have a better than average track record (in my eyes) in terms of fixing issues and bugs so i'm willing to give them a shot.
#49 Aug 25 2013 at 11:09 AM Rating: Decent
*
88 posts
TheOneFin wrote:
Pawkeshup, Averter of the Apocalypse wrote:
There is a ton of hype and investment in every game.

We are at day #2 of a pre-launch access period.

They will fix the congestion issues, and everyone will play.

Now go away.


Great post. Mine was definitely worth a rate-down.

What other product would you buy and invest in that launched this way? I'm sure they will improve things, but the point is - SE needs to instill confidence in its customer base if they want to sustain.

The most alarming fact is that they didn't anticipate this type of customer response, despite their full-blown marketing campaign.



I'm guessing they didn't assume that a remake or rather reboot of an old product would be so popular when they ****** so many of their previous customers off.

But yeah, I mean I really only need one reason to play--the game play. Also square enix does overall have a better than average track record (in my eyes) in terms of fixing issues and bugs so i'm willing to give them a shot.
#50 Aug 25 2013 at 11:09 AM Rating: Decent
8 posts
Thank you for your pre-order - please enjoy early access* to the game.

*Access to the game will not be provided, come back on the 28th because the game will also be unavailable on launch day.

Guild Wars 2 shut down for a day when it had early-access issues - it came back the next day fully functional. Mysterious "fixes" and inconvenience apologies will not suffice.

Edited, Aug 25th 2013 1:11pm by Thodne
#51 Aug 25 2013 at 11:10 AM Rating: Default
41 posts
I think the majority would be fine with that. Maybe throw in some weird pet that no one will ever use, but will make them feel better. A pet with the text "Duty Server Not Found" as a tattoo would actually give them huge props in my book for accepting they failed and moving on.
« Previous 1 2 3
Reply To Thread

Colors Smileys Quote OriginalQuote Checked Help

 

Recent Visitors: 66 All times are in CST
Theonehio, Anonymous Guests (65)