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#27 Aug 25 2013 at 10:13 AM Rating: Good
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[quote=IKickYoDog]If you're not Legacy, then you have 31 more days to try the game to see how it goes before you have to make any decisions about subscriptions. How about we get a larger sample size to work with before we continue the gloom n' doom threads? Threads like these aren't news to anyone. We all know the servers are down. We all know they've been put down 3 or 4 times now. Making another thread about this isn't constructive at all. Just find one of the already existing threads and post in that one.

A lot of people create these threads and claim that they are "rooting for the game to succeed, but..." By the same token of you wanting to "make the devs aware of how the community feels" also think about how this looks to people who haven't bought the game and come here or go to any other forum to read up on the game. How do you think it looks when they see (as of this posting) 18 threads about the delays on the front page?

What SE can do to "restore" (assuming it was lost) confidence is to keep doing exactly what they're doing. When a problem pops up, FIX IT. Don't leave it for a couple days, a week, a month. Don't let it fester and keep a lvl 10 character from progressing AT ALL because he can't do the instanced fight at the Life Stump to continue accessing features of the game. THAT is what destroys confidence and leads to lost subs. If I lose 3 hours of playing the game, it sucks, but there are other things I should probably be doing anyway. If I'm stuck at lvl 10 for days/weeks because the devs haven't fixed a problem, then I'm going to get ***************

Yes, please - let them keep on this path. Given that they've failed to fix the issues and only guaranteed more downtime each and every time; please, by all means - continue with the current path!
#28 Aug 25 2013 at 10:13 AM Rating: Good
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Mopdaddy wrote:
Lamneth of the Seven Seas wrote:
Mopdaddy wrote:
Anyone know how to get into Thousand Maws?


Part of the main story line quest, can't miss it.

For the lvl 23 dungeon?


Yes, you have to progress in the main story to gain access to the dungeon, if that's what you were asking.
#29 Aug 25 2013 at 10:15 AM Rating: Excellent
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To complain about issues on the first few days of an MMO start is like complaining that water makes you wet.

please. stop.

go outside. have a drink(if you are old enough). Go for a run(I just did 7 miles cause servers are down).

seriously. Its a game...
#30 Aug 25 2013 at 10:16 AM Rating: Excellent
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Pawkeshup, Averter of the Apocalypse wrote:
Oh, I don't know... Hmmm, let me think.... Maybe the single most popular MMO in existance?


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Smiley: lol
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#31 Aug 25 2013 at 10:17 AM Rating: Excellent
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Pawkeshup, Averter of the Apocalypse wrote:
Oh, I don't know... Hmmm, let me think.... Maybe the single most popular MMO in existance?

I think that turned out well in the end, I guess, huh...


Reminds me of an old YTMND from back then that was sort of, kind of popular:

http://wowqueuedance.ytmnd.com/

Is my age showing by even knowing what YTMND is, much less browsing it?
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#32 Aug 25 2013 at 10:17 AM Rating: Good
I'm a little disappointed as this is one of the few times I have to play. Can't be said to be a smooth launch anymore that I was hoping for. After all, they rebuilt it off a previous game that did badly, would have thought they learned things from that. They did a lot of beta, would think they spent time making it perfect. Don't know why they did such a short phase 4, then only fixed one issue that prevented them from testing other issues and called it done. And it's their second major MMO. So I'm a little saddened.

If after their 2 hour downtime is over things work fine though, it'll be an ok launch still. Not flawless victory, but not bad for a MMO. Just thought after all the talk and betas they would have done better. Still going to be a great game though, I just worry that if they have lots more launch problems, they won't get the player base an MMO needs to keep going.
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#33 Aug 25 2013 at 10:20 AM Rating: Default
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Satisiun wrote:
Pawkeshup, Averter of the Apocalypse wrote:
Oh, I don't know... Hmmm, let me think.... Maybe the single most popular MMO in existance?

I think that turned out well in the end, I guess, huh...


Reminds me of an old YTMND from back then that was sort of, kind of popular:

http://wowqueuedance.ytmnd.com/

Is my age showing by even knowing what YTMND is, much less browsing it?


If only we could avoid this issue by rolling on lower servers, which might actually help them. But alas, we have no new servers to roll on, nor would it fix the issue since everything is routed through 1 Duty Finder server for the entire Non-*** world.
#34 Aug 25 2013 at 10:21 AM Rating: Good
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Mopdaddy wrote:
Lamneth of the Seven Seas wrote:
Mopdaddy wrote:
Anyone know how to get into Thousand Maws?


Part of the main story line quest, can't miss it.

For the lvl 23 dungeon?


Lamneth of the Seven Seas wrote:
Mopdaddy wrote:
Lamneth of the Seven Seas wrote:
Mopdaddy wrote:
Anyone know how to get into Thousand Maws?


Part of the main story line quest, can't miss it.

For the lvl 23 dungeon?


Yes, you have to progress in the main story to gain access to the dungeon, if that's what you were asking.

So after you clear Ifrit there will be a quest available from an NPC in the room right outside where Minfillia (Seventh Dawn leader west of Horizon camp) is. This quest is to get you to Halatali. Once you clear that you can just walk up to the guy outside TotoRak and he will give you access. From what I understand the other dungeons after that work the same way.
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#35 Aug 25 2013 at 10:22 AM Rating: Good
Turgis wrote:
[quote=IKickYoDog]If you're not Legacy, then you have 31 more days to try the game to see how it goes before you have to make any decisions about subscriptions. How about we get a larger sample size to work with before we continue the gloom n' doom threads? Threads like these aren't news to anyone. We all know the servers are down. We all know they've been put down 3 or 4 times now. Making another thread about this isn't constructive at all. Just find one of the already existing threads and post in that one.

A lot of people create these threads and claim that they are "rooting for the game to succeed, but..." By the same token of you wanting to "make the devs aware of how the community feels" also think about how this looks to people who haven't bought the game and come here or go to any other forum to read up on the game. How do you think it looks when they see (as of this posting) 18 threads about the delays on the front page?

What SE can do to "restore" (assuming it was lost) confidence is to keep doing exactly what they're doing. When a problem pops up, FIX IT. Don't leave it for a couple days, a week, a month. Don't let it fester and keep a lvl 10 character from progressing AT ALL because he can't do the instanced fight at the Life Stump to continue accessing features of the game. THAT is what destroys confidence and leads to lost subs. If I lose 3 hours of playing the game, it sucks, but there are other things I should probably be doing anyway. If I'm stuck at lvl 10 for days/weeks because the devs haven't fixed a problem, then I'm going to get ***************

Yes, please - let them keep on this path. Given that they've failed to fix the issues and only guaranteed more downtime each and every time; please, by all means - continue with the current path!


And I'm sure you get everything right, every time, no questions asked at your job Smiley: oyvey. MMO's get shut down for "Emergency maintenance" after every version update and expansion pack, what makes you people think the launch of 10x as much content wasn't going to have more than 1 hiccup?

Tell you what. If you're (people, not you specifically) lvl 20 or higher, then you don't have a whole lot to complain about other than sitting here pining over your supposed woes. Boo-hoo for you.

My example about the Life Stump earlier wasn't made up. I have a friend who got stuck at that fight in Gridania yesterday morning at the first Duty Finder problem. She had to leave for a bit and didn't come back on until a couple hours later when it was still messed up. All she accomplished yesterday was getting to lvl 10 or whatever level it is and that's it. This is why they keep on the current path, because this is broken.
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#36 Aug 25 2013 at 10:23 AM Rating: Decent
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Quote:
Reminds me of an old YTMND from back then that was sort of, kind of popular:

http://wowqueuedance.ytmnd.com/

Is my age showing by even knowing what YTMND is, much less browsing it?
Thaks. I've been look for this ^^
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#37 Aug 25 2013 at 10:25 AM Rating: Excellent
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Good. Bad. Buggy. Laggy. Hard. Easy. Up. Down. Left. Right. B. A. Start.

I don't care. I'll be here, cause the game is fun to me. Not bothered by the errors and maintenance's what so ever.
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#38 Aug 25 2013 at 10:31 AM Rating: Good
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As someone who understands the technical issues, there is a limit before patience is lost and requires compensation. Some might say that EA is free access to the game and that's just not true. Most people including myself only bothered to buy the CE version because of Early Access. The other goodies weren't worth the extra 30 bucks in my opinion. Now I should note that I'm not advocating compensation at this time. However, if this problem persists into the official launch, compensation of some sort should be provided.

Honestly this was a fair question by the OP, but it's the time table that divided people. The same people who find this thread objectionable today would probably agree if this thread was posted 2 weeks into the future. Everyone has their own limits before they expect compensation. I'm giving SE two weeks before I complain about it. I don't think these problems will last the first week of launch though. So basically we're all just blowing smoke about nothing unless you expected a perfect launch after the Beta 4 issues. I have faith in SE because this server issue is fixable, that's why they're limiting login at the moment. This is exactly how you fix an issue like this. So maybe we should just let the issue reside for now and give SE an opportunity to resolve this. Cat said it best when she pointed out that the network guys are literally working around the clock to fix this. So let's just chill for now guys.
#39 Aug 25 2013 at 10:45 AM Rating: Good
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DamienSScott wrote:
The Early Access was part of your purchase of the game early. It was for showing your loyalty and faith in the game and obviously that faith is being shaken. We shouldn't be happy just because they gave us early access, it was included with our purchase.

As far as your two types of people go i think it more accurately looks a little something like this:

1 The ones that expected issues like this to be addressed prior to a week before launch and beyond launch. The ones that have legitimate concerns and issues with the service that they PAID for.

2 The ones that accept everything a franchise feeds them as glorious ambrosia. Sure they don't like the breakdown in service but they'll be damned if anyone else gets to voice their displeasure about it. SE is god, Lightning Rules, and they love paying extra for the ending to an RPG via DLC.


The early access was a BONUS to players who bought the game, or to legacy players. It doesn't cost more to buy the game with early access. It doesn't cost more to buy the game with the pre-order items. They were included as a BONUS, as in, something above and beyond the normal game copy. You didn't pay one cent more for early access. If you bought the game again, having already owned it, for early access, that's not their fault. They didn't force you to. You could have just waited three days to play. Stop with the entitled attitude.

As to your two types of people, your use of hyperbole is both ridiculous and uncalled for. It's completely acceptable to be bummed that servers are down and that there are some errors plaguing people in-game. It's another thing entirely to constantly whine about it, then make blanket statements about how anyone who isn't whining is just a white knight who must love everything SE has ever done. I've disliked the last few installments of FF, I hate DLC, I don't like Lightning, yet I'm magically ok with the game having a few bugs in early access and having some maintenance to fix the issues. Know why? Because service started yesterday, it's free, and I've already thoroughly enjoyed the time I have spent in-game. As others have mentioned, go for a walk, go to the store, take a course on managing your aggression and entitlement... something. Sheesh.

Edited, Aug 25th 2013 12:46pm by BartelX
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#40 Aug 25 2013 at 10:48 AM Rating: Decent
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ShadowedgeFFXI wrote:
As someone who understands the technical issues, there is a limit before patience is lost and requires compensation. Some might say that EA is free access to the game and that's just not true. Most people including myself only bothered to buy the CE version because of Early Access. The other goodies weren't worth the extra 30 bucks in my opinion. Now I should note that I'm not advocating compensation at this time. However, if this problem persists into the official launch, compensation of some sort should be provided.

Honestly this was a fair question by the OP, but it's the time table that divided people. The same people who find this thread objectionable today would probably agree if this thread was posted 2 weeks into the future. Everyone has their own limits before they expect compensation. I'm giving SE two weeks before I complain about it. I don't think these problems will last the first week of launch though. So basically we're all just blowing smoke about nothing unless you expected a perfect launch after the Beta 4 issues. I have faith in SE because this server issue is fixable, that's why they're limiting login at the moment. This is exactly how you fix an issue like this. So maybe we should just let the issue reside for now and give SE an opportunity to resolve this. Cat said it best when she pointed out that the network guys are literally working around the clock to fix this. So let's just chill for now guys.


Great points. I never imagined I'd get slaughtered like this for consumer advocacy.

You're right about the timetable. I probably should've been more clear. I'm looking for something, tangible or intangible, to instill confidence that this product will deliver.

I do believe it will, but in all honesty, SE has a lot to prove with this release.

I guess I'm a cry baby but I'd rather be honest and real than a fanboy who fears dissension. Grow ups with real-world concerns understand my questions and points.
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#41 Aug 25 2013 at 10:49 AM Rating: Excellent
ShadowedgeFFXI wrote:
Honestly this was a fair question by the OP, but it's the time table that divided people. The same people who find this thread objectionable today would probably agree if this thread was posted 2 weeks into the future. Everyone has their own limits before they expect compensation. I'm giving SE two weeks before I complain about it. I don't think these problems will last the first week of launch though. So basically we're all just blowing smoke about nothing unless you expected a perfect launch after the Beta 4 issues. I have faith in SE because this server issue is fixable, that's why they're limiting login at the moment. This is exactly how you fix an issue like this. So maybe we should just let the issue reside for now and give SE an opportunity to resolve this. Cat said it best when she pointed out that the network guys are literally working around the clock to fix this. So let's just chill for now guys.


This I can agree with. I would be unhappy with the game as well if we were 2 weeks into the future. Unfortunately, a lot of the American culture is like this nowadays. It's all about instant gratification. I mean, we live in a society that would sue a cruise line for compensation if the sea-water smelled funny for some reason. Simply ridiculous.
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#42 Aug 25 2013 at 10:57 AM Rating: Good
TheOneFin wrote:
ShadowedgeFFXI wrote:
As someone who understands the technical issues, there is a limit before patience is lost and requires compensation. Some might say that EA is free access to the game and that's just not true. Most people including myself only bothered to buy the CE version because of Early Access. The other goodies weren't worth the extra 30 bucks in my opinion. Now I should note that I'm not advocating compensation at this time. However, if this problem persists into the official launch, compensation of some sort should be provided.

Honestly this was a fair question by the OP, but it's the time table that divided people. The same people who find this thread objectionable today would probably agree if this thread was posted 2 weeks into the future. Everyone has their own limits before they expect compensation. I'm giving SE two weeks before I complain about it. I don't think these problems will last the first week of launch though. So basically we're all just blowing smoke about nothing unless you expected a perfect launch after the Beta 4 issues. I have faith in SE because this server issue is fixable, that's why they're limiting login at the moment. This is exactly how you fix an issue like this. So maybe we should just let the issue reside for now and give SE an opportunity to resolve this. Cat said it best when she pointed out that the network guys are literally working around the clock to fix this. So let's just chill for now guys.


Great points. I never imagined I'd get slaughtered like this for consumer advocacy.

You're right about the timetable. I probably should've been more clear. I'm looking for something, tangible or intangible, to instill confidence that this product will deliver.

I do believe it will, but in all honesty, SE has a lot to prove with this release.

I guess I'm a cry baby but I'd rather be honest and real than a fanboy who fears dissension. Grow ups with real-world concerns understand my questions and points.


I was alright with your post until this little tidbit. The thing is, you are a cry baby, along with several people in this forum. Also, you seem to be one of those people who thinks the world needs to accommodate you because "You have a child!"

As for "grow ups with real-world concerns," please cut it out with the dramatics. I'm 27, married, working and attending the university for a Biology degree, both full time. My wife is working her way up the corporate ladder rather swiftly, taking on a lot. Don't assume your issues outweigh others. Catwho recently finished grad school and has been working her **** off for some time. Condescending blanket statement in a situation where you don't know ********* don't typically go well for anyone.
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#43 Aug 25 2013 at 10:59 AM Rating: Excellent
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Here let me give you a Hug. I feel your Pain. But remember it will be fixed. We must remain patient and believe it will.
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#44 Aug 25 2013 at 11:03 AM Rating: Good
TheOneFin wrote:
Great points. I never imagined I'd get slaughtered like this for consumer advocacy.

You're right about the timetable. I probably should've been more clear. I'm looking for something, tangible or intangible, to instill confidence that this product will deliver.

I do believe it will, but in all honesty, SE has a lot to prove with this release.

I guess I'm a cry baby but I'd rather be honest and real than a fanboy who fears dissension. Grow ups with real-world concerns understand my questions and points.

Are you really being serious? You are being a consumer advocate? Really?

No, you are being an entitled, self-important jackass who wants something for free because, dear lord, you lost a whole less than 48 potential hours on the pre-release bonus you got for reserving your copy before it released. And all of us saying that it takes time to resolve issues, that are showing that SE is working to resolve the issues with early access within the first 48 hours of the pre-release time bonus that you have, we're children and fanboys who fear dissension.

Riiight, because demanding compensation is the big boy thing to do when your precious little game isn't working right now, isn't it?
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#45 Aug 25 2013 at 11:06 AM Rating: Decent
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I personally am not demanding compensating; but, I expect SE to do something to address the dissatisfaction that's spreading like a staff infection amongst it's player base. It's what a proper manager/owner should do in times like this. Proper gameplay and server functionality are to be expected, and not a 'compensation' for something you already and will continue to pay for.
#46 Aug 25 2013 at 11:08 AM Rating: Good
Turgis wrote:
I personally am not demanding compensating; but, I expect SE to do something to address the dissatisfaction that's spreading like a staff infection amongst it's player base. It's what a proper manager/owner should do in times like this. Proper gameplay and server functionality are to be expected, and not a 'compensation' for something you already and will continue to pay for.


The best thing they can do to address the dissatisfaction is to fix it ASAP so it doesn't happen with such frequency (because it will happen again, foolish to think it won't).
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#47 Aug 25 2013 at 11:09 AM Rating: Decent
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like with the 1.0 release, they will issue additional game time. a think a week would be fair compensation.
#48 Aug 25 2013 at 11:09 AM Rating: Decent
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TheOneFin wrote:
Pawkeshup, Averter of the Apocalypse wrote:
There is a ton of hype and investment in every game.

We are at day #2 of a pre-launch access period.

They will fix the congestion issues, and everyone will play.

Now go away.


Great post. Mine was definitely worth a rate-down.

What other product would you buy and invest in that launched this way? I'm sure they will improve things, but the point is - SE needs to instill confidence in its customer base if they want to sustain.

The most alarming fact is that they didn't anticipate this type of customer response, despite their full-blown marketing campaign.



I'm guessing they didn't assume that a remake or rather reboot of an old product would be so popular when they ****** so many of their previous customers off.

But yeah, I mean I really only need one reason to play--the game play. Also square enix does overall have a better than average track record (in my eyes) in terms of fixing issues and bugs so i'm willing to give them a shot.
#49 Aug 25 2013 at 11:09 AM Rating: Decent
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TheOneFin wrote:
Pawkeshup, Averter of the Apocalypse wrote:
There is a ton of hype and investment in every game.

We are at day #2 of a pre-launch access period.

They will fix the congestion issues, and everyone will play.

Now go away.


Great post. Mine was definitely worth a rate-down.

What other product would you buy and invest in that launched this way? I'm sure they will improve things, but the point is - SE needs to instill confidence in its customer base if they want to sustain.

The most alarming fact is that they didn't anticipate this type of customer response, despite their full-blown marketing campaign.



I'm guessing they didn't assume that a remake or rather reboot of an old product would be so popular when they ****** so many of their previous customers off.

But yeah, I mean I really only need one reason to play--the game play. Also square enix does overall have a better than average track record (in my eyes) in terms of fixing issues and bugs so i'm willing to give them a shot.
#50 Aug 25 2013 at 11:09 AM Rating: Decent
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Thank you for your pre-order - please enjoy early access* to the game.

*Access to the game will not be provided, come back on the 28th because the game will also be unavailable on launch day.

Guild Wars 2 shut down for a day when it had early-access issues - it came back the next day fully functional. Mysterious "fixes" and inconvenience apologies will not suffice.

Edited, Aug 25th 2013 1:11pm by Thodne
#51 Aug 25 2013 at 11:10 AM Rating: Default
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I think the majority would be fine with that. Maybe throw in some weird pet that no one will ever use, but will make them feel better. A pet with the text "Duty Server Not Found" as a tattoo would actually give them huge props in my book for accepting they failed and moving on.
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