Gotta admit we got a pretty solid game to play from my point of view at least.
If people would look at it that way, they might not get their panties so tied.
Most of us already do. It doesn't amount to 'taking' it, it's simply being patient and realizing that crap happens that is out of your control. Complain after things are working and you know exactly how long and how much effort it took to fix the issue.
Jerri Blank (Strangers with Candy):
"I may still be doing all the wrong things, but now i'm doing them the right way!"