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NA/EU Server Update 08/26/2013Follow

#1 Aug 26 2013 at 8:47 PM Rating: Good
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In order to prevent server outages due to login and world congestion, we are currently closely monitoring server loads and making adjustments to both character creation and login limits as needed.

As we approach the peak North American play hours, the North American and European servers listed below in will have their login restrictions adjusted with particular scrutiny in order to ensure a pleasant play experience for all players.

As we continue to monitor the situation, we will be allowing players to log in sequentially. This will unfortunately have the effect of causing wait times for logins to these worlds, but this is a necessary step for the sake of server stability, and we ask for your understanding and patience during this time.

Additionally, character creation restrictions are currently in place for the following worlds:

Behemoth
Sargatanas
Diabolos
Gilgamesh
Leviathan
Balmung
Excalibur
Hyperion
Tonberry
Mandragora
Bahamut
Chocobo

In the event of any changes in the situation, follow-up news posts will be posted here as well.

We sincerely apologize for the inconvenience, and once again thank you for your understanding and cooperation in this matter.


Quote:
As we approach the peak North American play hours, the North American and European servers listed below in will have their login restrictions adjusted with particular scrutiny in order to ensure a pleasant play experience for all players.


Quote:
login restrictions adjusted with particular scrutiny in order to ensure a pleasant play experience for all players.


Quote:
to ensure a pleasant play experience for all players.


all players...
#2 Aug 26 2013 at 8:50 PM Rating: Excellent
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By "all" I would assume they just mean the ones fortunate enough to get logged in.
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#3 Aug 26 2013 at 8:51 PM Rating: Decent
Takaiana of the Ten Storms wrote:

all players...


Yeah, I laughed out loud at that.
#4 Aug 26 2013 at 8:55 PM Rating: Good
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to ensure a pleasant play experience for all players.


I don't know whether to laugh or cry
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#5 Aug 26 2013 at 8:58 PM Rating: Good
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And what does "will be allowed to log in sequentially" mean?
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#6 Aug 26 2013 at 9:03 PM Rating: Good
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If it means a real, functioning queue, then I'm all for it. Sure beats spamming login attempts and crossing your fingers. ^_^

Aside from that, same story...
#7 Aug 26 2013 at 9:03 PM Rating: Good
LebargeX wrote:
And what does "will be allowed to log in sequentially" mean?


This means every certain interval such as 30 minutes, they will allow X amount of players to reach the queue. The rest will have to try again later. Basically, unless you know when they do their intervals and are quick enough to secure a spot, you will encounter the 1017 error for a good while into the future. My guess is until enough people quit from the outrage you will probably see this error occur for a good 2 weeks or more.
#8 Aug 26 2013 at 9:09 PM Rating: Good
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Well, I sincerely hope that your guess doesn't become a reality...

They should be scrambling to set up more servers right now. Traffic will undoubtedly fade away after the launch window, but it may just fade too much to remain viable if this becomes the norm. O_o

Edited, Aug 26th 2013 11:12pm by thefrayl
#9 Aug 26 2013 at 9:12 PM Rating: Good
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Queued at 25. Queue refreshed and I went down to 24.... then logged in.

Seems to be working like it was before?
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#10 Aug 26 2013 at 9:13 PM Rating: Excellent
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Takaiana of the Ten Storms wrote:
LebargeX wrote:
And what does "will be allowed to log in sequentially" mean?


This means every certain interval such as 30 minutes, they will allow X amount of players to reach the queue. The rest will have to try again later. Basically, unless you know when they do their intervals and are quick enough to secure a spot, you will encounter the 1017 error for a good while into the future. My guess is until enough people quit from the outrage you will probably see this error occur for a good 2 weeks or more.

I've made approximately 500 attempts to log in today. Gonna try again very early in the AM.
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#11 Aug 26 2013 at 9:16 PM Rating: Good
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It means wake up in the middle of the night to login and then never logout. That is your only way to play.
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#12 Aug 26 2013 at 9:18 PM Rating: Good
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Well that's encouraging... or something
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#13 Aug 26 2013 at 9:18 PM Rating: Excellent
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DarkmanNightstar wrote:
It means wake up in the middle of the night to login and then never logout. That is your only way to play.

Which will probably cook my PS3. And I'm sure everyone else is thinking the same thing. No I don't think this situation is going to un(you know what) itself for a long time. When my copy gets here i'm just going to put my CE on the shelf for a couple weeks and try later.
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We secretly replaced your tank wemelchor with Foldgers Crystal's. Let's see what happens.

#14 Aug 26 2013 at 9:19 PM Rating: Good
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Ok, I have held my tongue so far, but I think my mind has run out of space to store all this stupid.

That has got to be the stupidest statement any company has come up with since BP tried the whole "actually, we're the victims here!" thing after that oil spill disaster.

Exactly how in the **** is sitting around staring at the login screen for hours on end a "pleasant play experience for all players"? Are you kidding me? Also, what exactly are they doing to RESOLVE the issue, apart from simply telling their playerbase to not log in and play they game?
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#15 Aug 26 2013 at 9:19 PM Rating: Decent
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#16 Aug 26 2013 at 9:21 PM Rating: Excellent
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I would prefer to SE post about what they are doing to actually solve these issues, rather than what they are doing to band aid them. Login restrictions are not a solution. Tell us when the servers will be expanded/upgraded. Tell us when you will be add new worlds and allowing free transfers to them.
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#17 Aug 26 2013 at 9:34 PM Rating: Good
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I like how on their forums you can't post to ***** unless you reach a certain level limit, apparently. I'm level 10 in game, with the total of 2 hours I've gotten to play since "early access" started...

And WasteOfSpace is spot on. I could live with a server transfer or even just making a new character on a JP server... if they'd add more NA servers/friends would follow. Both cases seem completely unlikely right now and I'm quickly losing interest in bothering. I don't necessarily need this ****, I've got FFXI(and other MMOs) right there in the other window and while it has it's problems, at least I can log in to the **** thing.
#18 Aug 26 2013 at 10:50 PM Rating: Decent
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WasteOfSpace wrote:
This is how you squander a second chance.


DrCapricious wrote:
I would prefer to SE post about what they are doing to actually solve these issues, rather than what they are doing to band aid them. Login restrictions are not a solution. Tell us when the servers will be expanded/upgraded. Tell us when you will be add new worlds and allowing free transfers to them.


Yep and Yep. I've said it multiple times, but you'll only hear the white knights saying 'deal with it'. Login restrictions are NOT a valid solution, in any way, shape or form. New worlds or re-opening transfers so some may move to JP servers if they wish are the only valid solutions left, unless SE has another ace up their sleeve somewhere. Some of us realize setting up new hardware takes time, but the bombardment started back in P4, this isn't a surprise anymore. I guess SE thought their game was crappier than we did, and thought a lot of us would leave between OB and now. I don't know, their logic defies just that sometimes, always has.

It's a great game, they just need to fix their view of customer service and delivery.

Edited, Aug 26th 2013 9:52pm by Dallie
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#19 Aug 26 2013 at 11:44 PM Rating: Good
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Personally, I think they are waiting for Early Access to conclude and for the "free" pre-order leeches to be shut off.
#20 Aug 26 2013 at 11:46 PM Rating: Excellent
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Ravashack wrote:
Personally, I think they are waiting for Early Access to conclude and for the "free" pre-order leeches to be shut off.


Well.....early access came as a result of pre-ordering. And while I assume at least SOME of that group will cancel their pre-orders, partly based on how these last few days have gone, I'd assume most of those pre-orders will be fulfilled. All of those people then have 30 more days free.

That's probably a bit too long to keep a strangle hold on logins.
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#21 Aug 26 2013 at 11:50 PM Rating: Excellent
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Archmage Callinon wrote:
Ravashack wrote:
Personally, I think they are waiting for Early Access to conclude and for the "free" pre-order leeches to be shut off.


Well.....early access came as a result of pre-ordering. And while I assume at least SOME of that group will cancel their pre-orders, partly based on how these last few days have gone, I'd assume most of those pre-orders will be fulfilled. All of those people then have 30 more days free.

That's probably a bit too long to keep a strangle hold on logins.


I'm talking about the people who specifically "pre-ordered" and then immediately canceled once they got the pre-order email. Someone was laughing about Amazon giving him grief about it, and that it was apparently a LOT of people.
#22Olorinus the Ludicrous, Posted: Aug 27 2013 at 12:09 AM, Rating: Sub-Default, (Expand Post) Those people largely intend to play. Most of them were 1.0 players who wanted to start with their friends but not be bilked an extra $30 on top of the 40-80 they already paid for 1.0 for 3 days.
#23 Aug 27 2013 at 12:19 AM Rating: Decent
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That sounds like something SE would attempt to ban people for though. Very weird.

But also very scary now because I'm afraid if SE would considering me one of those people. I don't know why I haven't been charged after having ordered from their store. I knew something was weird when I was never sent my product code right away. Ugh. I guess I should have pre-ordered the game from another source.
#24 Aug 27 2013 at 12:20 AM Rating: Good
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and yall act like this is ur first mmo. please cease the buyers entitlement crap. its getting old.

just fyi accoding to my subcription statement my next billing day is oct 10th.

they don;t wanna add servers atm due to this rush might be a fluke. it cost money to open and merge servers as well as time. Stop acting like u flip a switch.
#25 Aug 27 2013 at 12:37 AM Rating: Good
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Darkfae77 wrote:
and yall act like this is ur first mmo. please cease the buyers entitlement crap. its getting old.

just fyi accoding to my subcription statement my next billing day is oct 10th.

they don;t wanna add servers atm due to this rush might be a fluke. it cost money to open and merge servers as well as time. Stop acting like u flip a switch.


Hmm so up until 9th September it's free playtime for ALL including new 2.0 purchasers? I remember you said you only purchase 2.0.
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#26 Aug 27 2013 at 12:38 AM Rating: Good
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Olorinus the Ludicrous wrote:
Ravashack wrote:


I'm talking about the people who specifically "pre-ordered" and then immediately canceled once they got the pre-order email. Someone was laughing about Amazon giving him grief about it, and that it was apparently a LOT of people.


Those people largely intend to play. Most of them were 1.0 players who wanted to start with their friends but not be bilked an extra $30 on top of the 40-80 they already paid for 1.0 for 3 days.


There's definitely a big chunk of people who are those, but they wouldn't be the people who'd be suppressed by the end of the week and weren't part of the assumption in the first place. I'm also intently curious how much of a difference logging in on Friday and Saturday will be.

YamiLover wrote:
That sounds like something SE would attempt to ban people for though. Very weird.

But also very scary now because I'm afraid if SE would considering me one of those people. I don't know why I haven't been charged after having ordered from their store. I knew something was weird when I was never sent my product code right away. Ugh. I guess I should have pre-ordered the game from another source.


They could ban and most likely can track every single one of those canceled pre-orders, but I'm pretty sure it'd be REALLY bad publicity.
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