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Subscribing to XIVFollow

#1 Aug 27 2013 at 3:10 AM Rating: Decent
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I can't for the life of me figure out how in this convoluted Squeenix Account Management System to set up a recurring monthly subscription. Please help me. No other MMO company employs such a bewildering labyrinth of menus and broken English.

https://secure.square-enix.com/account/app/svc/mogstation
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Star Swirl on Behemoth AKA Best-hemoth AKA The Cool Kid's Table----60AST, 60WHM, 60SCH/SMN, 60BLM, 60MNK, 38 PLD, 34DRG, 31NIN, 27MRD
FFXI- Derpypony on Asura
Check out the Dream Network, a Twitch.tv community for XIV fans, featuring notable streamers like Mr. Happy, MTQcapture, Rahhzay, and Slyakagreyfox! http://dreamnetwork.tv/forum/index.php
Then maybe check out myself, EquestriaGuy, on twitch at http://www.twitch.tv/equestriaguy


#2 Aug 27 2013 at 3:21 AM Rating: Good
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garethrogue wrote:
I can't for the life of me figure out how in this convoluted Squeenix Account Management System to set up a recurring monthly subscription. Please help me. No other MMO company employs such a bewildering labyrinth of menus and broken English.

https://secure.square-enix.com/account/app/svc/mogstation


Login to the website you linked.

Click this button.

Select the type of subscription, the length and the payment type. Fill out forms with appropriate information. The subscription should automatically be set for recurring, but you can check it by going back to the first screen you see after you login.

Also, if you mouse-over the button that says 'Square Enix Account Settings' there is an option to register a payment method. You can save your payment for future reference there.

Edited, Aug 27th 2013 5:23am by FilthMcNasty
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Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#3 Aug 27 2013 at 3:29 AM Rating: Decent
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438 posts
I do not have that button. I have only the option to add a platform. I don't have that or the one that looks like a present.
____________________________
Star Swirl on Behemoth AKA Best-hemoth AKA The Cool Kid's Table----60AST, 60WHM, 60SCH/SMN, 60BLM, 60MNK, 38 PLD, 34DRG, 31NIN, 27MRD
FFXI- Derpypony on Asura
Check out the Dream Network, a Twitch.tv community for XIV fans, featuring notable streamers like Mr. Happy, MTQcapture, Rahhzay, and Slyakagreyfox! http://dreamnetwork.tv/forum/index.php
Then maybe check out myself, EquestriaGuy, on twitch at http://www.twitch.tv/equestriaguy


#4 Aug 27 2013 at 3:38 AM Rating: Decent
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4,134 posts
Hmmm. Welp, the only button you have won't work anyway because of maintenance. Go figure right?

Have you registered a service account yet?
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#5 Aug 27 2013 at 3:40 AM Rating: Decent
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You need to be on the top page, not the account page to see that button.
#6 Aug 27 2013 at 3:42 AM Rating: Decent
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438 posts
Ok, I got it now.

Here's what happened. I was under the impression that the NAAU 20 digit code was the only 20 digit code I would need. I checked my email and there was a new email from Square with another 20 digit code in it. I input the code, and now I'm set. Thanks for the help.

Edited, Aug 27th 2013 5:42am by garethrogue
____________________________
Star Swirl on Behemoth AKA Best-hemoth AKA The Cool Kid's Table----60AST, 60WHM, 60SCH/SMN, 60BLM, 60MNK, 38 PLD, 34DRG, 31NIN, 27MRD
FFXI- Derpypony on Asura
Check out the Dream Network, a Twitch.tv community for XIV fans, featuring notable streamers like Mr. Happy, MTQcapture, Rahhzay, and Slyakagreyfox! http://dreamnetwork.tv/forum/index.php
Then maybe check out myself, EquestriaGuy, on twitch at http://www.twitch.tv/equestriaguy


#7 Aug 27 2013 at 3:53 AM Rating: Good
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4,134 posts
garethrogue wrote:
Ok, I got it now.

Here's what happened. I was under the impression that the NAAU 20 digit code was the only 20 digit code I would need. I checked my email and there was a new email from Square with another 20 digit code in it. I input the code, and now I'm set. Thanks for the help.

Edited, Aug 27th 2013 5:42am by garethrogue


It's hard to tell what's going on without seeing what you see which is why I linked the image. The fact that you didn't have options you should have made me think you weren't registered, but I'm glad you got it worked out Smiley: grin
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#8 Aug 27 2013 at 5:03 AM Rating: Decent
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Interesting, my MogStation shows I have no Characters, under that Character window...yet I log in and use my 1.0 character.

It says I have 14 days remaining as I am Legacy i guess. Will my character only show up after I pay?

#9 Aug 27 2013 at 5:10 AM Rating: Decent
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Benji40 wrote:
Interesting, my MogStation shows I have no Characters, under that Character window...yet I log in and use my 1.0 character.

It says I have 14 days remaining as I am Legacy i guess. Will my character only show up after I pay?


It's a known issue. Not sure if it shows up if you pay because I haven't subbed yet. Still not sure if I will.
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#10 Aug 27 2013 at 5:16 AM Rating: Decent
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Alright thanks for the heads up :)
#11 Aug 27 2013 at 5:25 AM Rating: Decent
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Wow.. I was searching for like 10-15 minutes. Good thing I checked here. I guess I'm not the only one that couldn't figure out how to put in my code haha. Thank you guys so much. I wasn't even on the right page. Thanks for the link OP.
#12 Aug 27 2013 at 5:27 AM Rating: Good
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Ugh... I only received my 20 preorder code so far. Nothing about a new code. Looks like I'll be filing a ticket with them... again.
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-- Egg Shen
#13 Aug 27 2013 at 5:36 AM Rating: Good
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I'm a 1.0 CE member, also pre-ordered SE to get early access. Do we have to sub now? Not sure if i want to until i know they have a better handle on the server problem.
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#14 Aug 27 2013 at 5:37 AM Rating: Decent
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Refews wrote:
Ugh... I only received my 20 preorder code so far. Nothing about a new code. Looks like I'll be filing a ticket with them... again.


Did you register your pre-order code?
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#15 Aug 27 2013 at 6:06 AM Rating: Good
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So when do we need to subscribe? I'm not paying until they fix the log-in issues.
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Character Name: Meat Mithkabob
#16 Aug 27 2013 at 6:11 AM Rating: Good
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Hairspray wrote:
So when do we need to subscribe? I'm not paying until they fix the log-in issues.


Couldn't agree more.
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"You are what you are on paper."
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Avirex Idyll - Faerie Server
#17 Aug 27 2013 at 6:13 AM Rating: Decent
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I simply plan to wait until the 2 weeks free trial is over. Should be fine by then.

If you don't have a 2 weeks trial..... I would heavily recommend not paying just yet.
#18 Aug 27 2013 at 6:16 AM Rating: Decent
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RyanSquires wrote:
Hairspray wrote:
So when do we need to subscribe? I'm not paying until they fix the log-in issues.


Couldn't agree more.


September 9th is the earliest you'd have to start a subscription if you are a carry over from 1.0 version. It's 30 days for new players, but I'm not sure if it's from today or from the time you register. Pre-order lasts through Thursday so if you held off on registration until before you login this weekend you might be able to squeeze out a few days free.

I'm not a cheap ***, I just believe in getting the most out of my dollar Smiley: sly
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#19 Aug 27 2013 at 6:26 AM Rating: Good
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FilthMcNasty wrote:
I'm not a cheap ***, I just believe in getting the most out of my dollar Smiley: sly


You mean like being able to log in and play? Sorry I'm still a little bit ****-hurt from trying to get on the server for 4 hours last night.
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The Kraken Club - (Ultros FC)
Character Name: Meat Mithkabob
#20 Aug 27 2013 at 6:31 AM Rating: Excellent
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Me and the better-half are waiting to sub, we're both 1.0 players and she is legacy (dunno how she is and i'm not but eh). We both want to play the game badly but even she is getting frustrated now. I was able to get on yesterday after work after a few attempts. She on the other hand was not able to get on until 11:30pm EST, which by that time i'm already in bed as i have to get up at 5 am for work. So, yea she is very upset that we can't play together due to server issues.

EDIT: I was looking to get both of us the 180 day sub for the mounts, she wants the floating eye so badly, but after seeing the past few day, we are not feeling very secure in that sub amount anymore, only time will tell.

Edited, Aug 27th 2013 8:34am by RyanSquires
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"You are what you are on paper."
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Avirex Idyll - Faerie Server
#21 Aug 27 2013 at 6:43 AM Rating: Decent
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Hairspray wrote:
Sorry I'm still a little bit ****-hurt from trying to get on the server for 4 hours last night.


I spent most of the night trying to help people here get their codes and accounts sorted. How much of a wait do you think that karma entitles me to?

I'll try to login once later this evening, but if it doesn't go through or at least put me in a queue... well, gg SE.
____________________________
Rinsui wrote:
Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:
30 bucks is almost free

cocodojo wrote:
Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.
#22 Aug 27 2013 at 7:20 AM Rating: Good
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FilthMcNasty wrote:
Refews wrote:
Ugh... I only received my 20 preorder code so far. Nothing about a new code. Looks like I'll be filing a ticket with them... again.


Did you register your pre-order code?


Yeppers. I did the 18 character dance, got my 20 character pre-order code, it shows on the service account in the mogstation. Never got another 20 character code after that and only have the add service button at the bottom. See pic.

http://i.imgur.com/opdcJkM.png

edit: seems I never got charged for the product either. I'll give it another day, but have that pending ticket just in case.

Edited, Aug 27th 2013 10:38am by Refews
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"We're getting close, real close. And now for some more bad news... Ready?"
-- Egg Shen
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