It was not a bad launch, but a bad early access.
A totally meaningless distinction. I'm not even sure why people act as if calling it "Early Access" changes the impact in any way.
1) The people in early access are those who pre ordered, AKA, the people who will drive the early success or failure of the game.
2) The game was "feature complete" and effectively launched in every single way.
3) The issues that plagued Early Access haven't actually been fixed in any way, they're just limiting populations drastically to compensate for the weak link in the system.
Trying to hand wave as if it some how "doesn't count" or something just makes you seem fanboyish. I'm not saying you are, that's just how it comes across.
And for what it's worth, the lack of a functional queue system and automatic log out on idle is seriously amateur and is adding to the problems. Maybe they had no way to truly understand that the instance/lobby/duty finder servers were going to collapse under a full load, but they should have definitely understood that queues and idle logout are very important features for launching an MMO.
Even if they launch more servers, until they have a working queue and idle logout system, you're going to have players logged in 24/7 just so they have a shot to play during prime time. Edited, Aug 27th 2013 2:17pm by KarlHungis
Isn't there a queue ...
There's a queue that doesn't work. You get put into a "queue" of 30 people, and 10 seconds later you log into the game or you get 1017 errors. In other words, it's not actually putting people in first in, first out queue, the client just think it is.
they just have it restricted until they can correct the issue? Saying it is amateur is a little premature.
I'm not sure if you just don't understand what the word "queue" means, but it's like standing in line at the movie theater. If a bunch of people show up at the same time, they get put in order of arrival, and they file in only as capacity allows. The point though is that you don't lose your place. You might have to wait hours, but as long as you wait hours, you'll get in before the guy who showed up after you.
This is a basic feature that all MMOs have, in order to deal with the inevitable fact that some times you have more people trying to log onto a server than the server can handle. For example, when the game is launching, that is a time when any MMO typically needs queues to handle the load. To lack this feature is to lack a feature of every other AAA MMO, and a feature which exists in those MMOs for a **** good reason supported by decades (or centuries if you don't limit to MMOs) of human experience.
There's nothing "premature" about expecting such a feature, because the feature should have been in the game at the start of beta, and if it were, and it worked properly, there would be fewer problems now. The same thing with an idle log out. Not only does such a feature prevent people from camping on the server 24/7 and taking up a spot that some one else would actually use, but it actually helps players who become desynced from the server. Some of the problems people had in P4 were because they were disconnected from the game, but the server didn't know they were disconnected, just thought they were "idle."
If they had an idle log out, then the servers would have simply cleared them after some period of time (say, 20 minutes).
If they'd had this feature throughout beta then they wouldn't have gotten such a false sense of how many players their servers can handle, because they wouldn't have had so many idle players inflating server numbers, too. Again, a basic feature of MMOs for very good reason, that FFXIV just doesn't have.
They simply had to shut that feature off until they can correct the issue with the server. Better to have a few angry players who cant queue, vs a mass of upset players bc we go into another maintenance.
Again, I'm not sure if you just don't understand what the word "queue" means, but this is wrong. Shutting off queues in order to alleviate the pressure of overcrowding would be like punching a huge hole in the side of your boat in order to alleviate leaking. It's the exact opposite of what you want to be doing.
If your queue system doesn't work any time you're at high capacity then your queue system doesn't work, period. Edited, Aug 27th 2013 3:33pm by KarlHungis Edited, Aug 27th 2013 3:36pm by KarlHungis