My wife was(is) a 1.0 CE non legacy player and today when I went to update her account info, payment method, and all that stuff on the mogstation I took a quick look at her bonus items to see what was going on with her CE rewards as she has not received them yet. It shows that she has received her onion helm which was the 1.0 CE bonus item but it does not show the helm of light, baby behemoth, behemoth barding, and coeurl mount. There is an option for her to upgrade to the digital collectors edition for 20 bux. It seems obvious to me at least that she is definitely a CE owner since she has the onion helm but she hasn't received the additional items and they want her to upgrade... Any suggestions? I would love to find a fix for this rather than go through submitting a ticket or trying to chat with a service rep since judging by other posts that seems to be a nightmare right now.
This one time at FFXIV camp I tried to get a 3 person party going, but just ended up as a Disciple of the Hand.