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Support Contact Numbers for Square-EnixFollow

#1 Aug 30 2013 at 6:40 AM Rating: Good
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OgriLak wrote:
The SE Store number is: 02086363000
The SE Support Number is: 08706000182

These are the two EU numbers and I believe UK based so +44 instead of 0.

Gnu wrote:
Square Enix Support Center: 1-858-790-7529


To preface why I am making this thread, I travel rather often on business and had installed the FFXIV client on my work laptop this morning. Upon logging in I have a warning message that "Suspicious activity has been detected" and now I can't even check to make sure this game will run on my work laptop as of writing this.

Long story short of it, the European support center number will be far more useful to me than the North American support number and I was wondering if anyone had this? I've done a google search and get sent to email support, which I do not wish to correspond about my account information over (on top of knowing their email support is regarded as a joke.)

I'd like to talk to a flesh and blood human being to figure out whether there has been actual bad activity with my account or if they are simply freaking out because I am logging in on my game from a laptop in London. I will also update the OP with the North American Support number if anyone wants to share that as well. However, I think it's still almost 6am PST at the moment and would like to resolve this in a more timely fashion if possible.

Thank you all. It is truly appreciated.

Edited, Aug 30th 2013 12:13pm by Lefein
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#2 Aug 30 2013 at 6:59 AM Rating: Decent
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I had that same issue, was sitting at work and decided to install and see how it ran on boot camp on my new laptop. Soon as I logged in it locked me out. Could not find a way to unlock it...at first. So when I got home I tried to log in and got the same thing, so i opened the email it sent and clicked the link to change my password. Soon as I changed it I was able to log in. So use the link to change your email and you'll be able to get back on. Maybe using a software token key will keep it from locking?
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#3 Aug 30 2013 at 7:28 AM Rating: Decent
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Shiener wrote:
I had that same issue, was sitting at work and decided to install and see how it ran on boot camp on my new laptop. Soon as I logged in it locked me out. Could not find a way to unlock it...at first. So when I got home I tried to log in and got the same thing, so i opened the email it sent and clicked the link to change my password. Soon as I changed it I was able to log in. So use the link to change your email and you'll be able to get back on. Maybe using a software token key will keep it from locking?

Well, I actually need an answer to that. My home is currently an ocean and several time zones away. I can't have the account system freaking out every time I cross the globe. It kinda happens a lot.
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#4 Aug 30 2013 at 8:10 AM Rating: Excellent
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The SE Store number is: 02086363000
The SE Support Number is: 08706000182

These are the two EU numbers and I believe UK based so +44 instead of 0.


Edited, Aug 30th 2013 2:11pm by OgriLak
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FFXI:
Ogri - Lakshmi - 75WAR,75PLD,75NIN, 75MNK

FXIV
Ogri Brennski - Cerberus - 45WAR/MRD, 22GLD
http://na.finalfantasyxiv.com/lodestone/character/2402559/
#5 Aug 30 2013 at 9:50 AM Rating: Decent
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So, I ended up having some project work that ate my life for hours. Anyone have the US support number?
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#6 Aug 30 2013 at 10:00 AM Rating: Excellent
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Square Enix Support Center: 1-858-790-7529

Wow, ZAM nuked my thread.

Edited, Aug 30th 2013 12:05pm by Gnu
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