Well not gonna answer to some of the posts here even though I am dying to so I am just gonna say my experience on the matter.
When EA was about to start I was sure of course like everyone else should have, that they will have problems so I waited. I wouldn't go from day 1 to put my EA access code for the simple reason I knew they were gonna have problems. So instead I waited for the last day where I put it with no problem at all with the first try.
Customer support was and is crap it has nothing to do with the launch so moving on.
Now as for the game it is really really good. At first I was skeptical on why they would not permit everyone join the damn servers. But when I got into the game I realized why. The game runs with no problem at all for the people that are inside thats why. Not supporting SE on this they did a terrible mistake to not predict how many people they will get but it was "smart" to monitor the servers like that so the people that do make it in to have no problems.
Don't get me wrong when I get a loggin error it makes me furious beyond measurement (the IRC people can testify about that, I made some good quotes over that) but at the same time I understand it.
What made me really happy and it seems some people don't want to mention because it doesn't help their arguments is that SE will give us as Yoshi said some more free time to play as an apology. Now THAT is something!
Edited, Aug 31st 2013 2:03am by Teravibe
YaY signature!! (i was never good with signatures >_<)
Grim Reaperz (Ultros server)